The primary issue with the vehicle is the failure of the front transmission pump seal (part #24225543) and the torque converter seal ( part #242337534 ) which caused a significant transmission fluid leak. THe original repair of the torque converter seal was done in Jan 2024 by Andrews Cadillac In Mt Juliet Tn. Failure to properly repair the torque converter seal led to internal damage within the transmission, resulting in the need for a full transmission replacement. THe front pump seal was not replaced as recommended by the service repair manual at the time of the torque converter seal replacement. The faulty component is available for inspection upon request. The safety of myself and others was put at risk due to the vehicle's hesitation to accelerate after stopping, a direct consequence of the low transmission fluid. This hesitation causes a sudden loss of power while driving, increasing the likelihood of an accident. THere is a delay and then a hard shift when off , a significant bump when shifting from first to second gear and when I stop it feels like I've been rear ended by another car. The issue has been confirmed by multiple service centers, including Parker Cadillac, ORR Cadillac, and Christian Brothers Automotive, all of which identified the transmission pump seal as the source of the leak and the resulting damage to the transmission. Additionally, Christian Brothers Automotive found that the torque converter seal was also leaking, further contributing to the vehicle's transmission problems. Despite efforts to have GM engineers inspect the vehicle at ORR Cadillac, they declined. However, Christian Brothers Automotive has provided a thorough inspection and diagnostic of the .There were no warning lamps or error codes indicating the issue, as it was a mechanical failure rather than an electronic one. The symptoms became apparent when the vehicle began hesitating after coming to a stop, and a transmission fluid leak was discovered during the inspection
Cadillac CTS hesitation problems
20 of the 2,220 owner complaints about the Cadillac CTS describe hesitation when accelerating, most of them for the 2007 model year.
- owner complaints
- 20
- worst model year
- 2007
- typical mileage
- 73,000
By model year
- 20171
- 20162
- 20151
- 20142
- 20101
- 20081
- 20074
- 20062
- 20053
- 20042
- 20031
Often reported together
Jerking 5Stalling 3Fuel gauge 3Transmission failure 2Fuel pump 2Brake failure 2Won't start 1
What owners say
The component that failed on my vehicle is the rear differential. My safety was put at risk by my vehicle hesitating on the highway where I lost speed and was almost rear ended. At that point I had to pull over onto a shoulder with grass to wait on the side of the highway for a tow. My vehicle has been with the dealer for the past 2 months. No warning lights or signals.
Timing chain has been loosened and possibly ready to break. Service bulletin #11340c was issued and gm/cadillac never contacted me for the special coverage repair. They are now refusing to assist me. While driving vehicle there was burning rubber smell and car hesitated, failed to accelerate while driving on a busy county road in danville indiana
2014 cadillac cts awd. Vehicle started hesitating while turning. Which turned into a whine and then grinding from the rear differential. Noise starts at 30 MPH and increases as speed increases. Have seen many cases of cadillac rear differential failing. Issue verified by the dealership february 2021. Now gm has no replacement units or repair parts for this differential. Gm part 84110751
The car has 37250 miles on it. 6 months ago, it started shifting roughly between 1st and 2nd gear. We took it to waldorf cadillac/gm in waldorf, md. They acknowledged it was a known issue and would take the following steps: flush the transmission, re-program the transmission, replace the valve, and ultimately, replace the transmission. They have done all the actions except replace the transmission and won't take further action. The car shifts so violently at times that you don't know if you're going to hit the car in front of you. We live in the washington dc area, so traffic is usually stop-and-go. When the car gets to the top end of 1st gear (around 9 MPH) it hesitates, then slams into second gear. It has also gotten "stuck" in first gear, while turning onto a street. The engine accelerated but the car wouldn't shift so I had to pull off immediately or risk being hit by oncoming traffic. It has only done this once since we started having problems.
My rear tail lights for my wagon have separated from the top of the car due to poor design. Spoke with cadillac & gm, both refuse to believe it's a design flaw on the wagon models. Both stated car out of warranty due to mileage/year. Asked if they could tell me what was used to attach lamps to vehicle, neither has a clue. Dealer wants $2100 to replace, but no guarantee that it won't happen again. Since january 2019, car has been to dealer 3 times for car not starting on 1st try. First time, negative battery cable tightened, 2nd time replaced positive battery cable, 3rd time dealer has no idea as to what is causing the issue. All lights on dash come on, engine does not turn over while parked. It will start on the 2nd try, sometimes it hesitates. Dealer told me to continue to monitor until vehicle breaks down.
Driving at highway speeds, engine started to hesitate and run roughly and got increasingly worse. When pulled over, noticed that gas gauge was going down. Immediately shut off vehicle and stepped out. A massive puddle of gasoline had formed around vehicle, and gas was dripping from the entire bottom of the car, and had even gotten into the door jams and was running onto the ground.
Strong smell of gasoline leaking from fuel tank when filled over 3/4 tank and sending unit not operating properly with some noticeable hesitation , fuel gauge no longer reports correct amount of fuel in tank same issue as cadillac cts-v the federal safety agency campaign number: 14v542000,with the fuel pump sending unit overheating and burning a hole in the unit.
The auto stop/start cannot be safe. I almost got t-boned in my first several hundred miles in a new car with this feature. I was at a complete stop and needed to make a left across traffic. I did not realize the delay would be that great and almost got t-boned turning across traffic. The engine hesitates when you're stopped and moving from the brake to the gas. This fraction of a second has to make a difference...the only thing has to be whether it is significant. When turning left across traffic (t-bone) or turning right into traffic (rear end), a fraction of a second is huge. Even if the driver gets used to this over time, friends and family that drive the car too will likely not be accustomed to this delay. Would like to see comparison of t-bone victims and rear end victims of accidents of people with auto stop/start vs drivers who don't have it. Car also lurches when starting up and putting it into gear.
Vehicle was stationary used key to unlock doors. Once vehicle was started a message displayed on the screen to "service theft system" and guages in vehicle no longer worked. I was at a store when this happened so I preceed with my trip as I started driving car was hesitating to drive, I then pulled over and turned the car off... Key was stuck in ignition and car would no longer start...
Related recalls
Power train: automatic transmission
- What is wrong
- General Motors LLC (GM) is recalling certain model year 2013-2014 Cadillac ATS vehicles manufactured April 23, 2012, to March 20, 2014, and 2014 Cadillac CTS vehicles manufactured June 10, 2013, to March 20, 2014. In the affected vehicles, the transmission shift cable may detach from either the bracket on the transmission shifter or the bracket on the transmission.
- Risk
- If the transmission shift cable detaches while the vehicle is being driven, the transmission gear selection may not match the indicated gear and the vehicle may move in an unintended or unexpected direction, increasing the risk of a crash. Furthermore, when the driver goes to stop and park the vehicle, despite selecting the 'PARK' position, the transmission may not be in 'PARK.' If the vehicle is not in the 'PARK' position there is a risk the vehicle will roll away as the driver and other occupants exit the vehicle or anytime thereafter. A vehicle rollaway increases the risk of injury to exiting occupants and bystanders.
- Remedy
- GM will notify owners, and dealers will inspect the vehicles to make sure the cable is properly seated at the transmission and shifter brackets, free of charge. The recall is expected to begin in early August 2014. Owners may contact Cadillac customer service at 1‑800‑458‑8006. GM's number for this recall is 14179.
Recall number 14V338000 · Recall details
Power train: axle assembly: axle shaft: seal
- What is wrong
- On certain passenger vehicles, the rear axle pinion seal does not meet all of the specifications and may experience a fluid leak.
- Risk
- A rear differential failure may cause loss of motive power and possibly loss of control increasing the risk of a crash.
- Remedy
- Dealers will replace the pinion seal free of charge. The recall began on february 1, 2008. Owners may contact cadillac at 1‑800‑458‑8006 or http://www.cadillac.com; pontiac at 1‑800‑620‑7668 or http://www.pontiac.com; and saturn at 1‑800‑972‑8876 or http://www.saturn.com.
Recall number 07V589000 · Recall details
Questions about the Cadillac CTS hesitation
Which Cadillac CTS years have hesitation when accelerating problems?
The model years with the most reports are 2007 (4 complaints), 2005 (3 complaints) and 2004 (2 complaints).
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