I was accelerating onto main hi-way when steering wheel locked up and could not turn steering wheel and was almost hit by a motor home as my car went straight across hi way instead of turning which I was trying to do. Took a few tries to get vehicle safely off road as steering wheel could not be turned.called my son who brought tools to take steering column apart.when I inspected the cause, the steering wheel lock button would not disengage so had to remove steering wheel lock button from steering column. Since then the vehicle has no steering wheel lock so car can be shifted without pressing the brake at the same time but by simply moving the gear shift lever when key is in run or accessory position!
2004 Cadillac Deville: steering wheel locks up
8 of the 167 complaints about the 2004 Cadillac Deville describe steering wheel locks up.
- owner complaints
- 8
- of this car's complaints
- 5%
- typical mileage
- 72,000
- recalls
- 0
Steering wheel locks up by model year
What owners say
Tl* the contact owns a 2004 cadillac deville. The contact stated while driving approximately 25 MPH, the steering wheel seized and the air bag disabled warning light illuminated. The failure recurred multiple times. The contact received notification for recall the federal safety agency campaign number: 14v355000 (electrical system). However, the parts was unavailable to perform the repairs. The manufacturer was not notified of the issue. The approximate failure mileage was 73,000.
I drove up to valle parking, stopped to insert valle parking key. Ignition frozen-could not insert key. Steering wheel locked. Could not contact onstar. Everything froze? Called onstar with my cell phone? They sent a wrecker to tow car to cadillac dealer(approximately 25 miles away). Cadillac advised "ignition lock cylinder jammed and will not rotate". Cadillac dealer "coded and installed new ignition lock cylinder", for which I paid $632.86. Should this be included in "ignition recall"? Shouldn't I be refunded the $632.86 I paid for these repairs?
Tl* the contact owns a 2004 cadillac deville. The contact stated that while driving 60 MPH, the steering wheel seized and the vehicle veered off the road into brushes and the vehicle came to a stop. There were unknown warning lights that illuminated. The failure occurred on two occasions. The contact stated the failure was related to the federal safety agency campaign number: 14v355000 (electrical system) but the part needed was not available. The vehicle was towed and was not repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 72,000.
While driving in rainy conditions, the driver, my dad, exited an interstate highway onto a down-sloped ramp. Near the termination point of exit where it had a left turn and a right turn lane, he attempted to turn the steering wheel to the right to enter the right turn lane. However, the steering wheel locked up, failing to turn the wheels to the right, and the car struck another car sitting in the left-turn lane. My mother, who was sitting in the front passenger seat, suffered whiplash as a result of the incident. My dad experienced the rainy weather steering problem many times during the 41,000 miles he drove the car. Although he addressed the problem with various cadillac dealerships and independent mechanics several times, none of them ever fixed it. I inherited the car upon my dad's death, and the first time I drove it in the rain in december 2012, the steering wheel froze when I attempted to make a left turn on a city street, and I nearly struck a pedestrian crossing the street. I reported it to cadillac via their website in december 2012, but they didn't respond to my inquiry. The car is virtually useless to me, but I, out of good conscience, won't sell it to someone else. This problem has been reported repeatedly to the federal safety agency and on many websites, such as http://www.arfc.org/complaints/2004/cadillac/deville/steering/problem.aspx and http://forums.edmunds.com/discussion/16219/cadillac/deville/cadillac-deville-steering-problems. An unsuspecting person driving a car with this problem is like playing russian roulette! What must happen to get the federal safety agency to force gm to issue a recall and get this very serious, life-threatening problem fixed? Will it take loss of life? Please, the federal safety agency, give us some help!
Tl* the contact owns a 2004 cadillac deville. The contact stated that while making a right turn at unknown speeds, the steering wheel seized. The contact stopped the vehicle to restart it and it functioned properly. The vehicle was not taken to the dealer for inspection. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 24,000. ..updated 12-30-13
While turning at low speed, the steering locked and the wheel could not be turned. Conditions were wet/rain. This has happened multiple times over the past year. My regular service man has contacted gm regarding this, and they have no fix. This is obviously a known problem. This is very dangerous.
When the weather is rainy and roads are wet the steering locks up in a curve or making a regular right turn for about 3-5 seconds and continues moving but cannot be controlled during that time which is an opportunity for an accident. The car emits a loud shrill sound. This happened the first few times in november 2005 and brandon cadillac replace the power steering pump. Florida rainy seasons ends in december and starts again in june, therefore the problem is recurring.
Service bulletins that may apply
Related recalls
No recalls on record for this model year.
Questions about the 2004 Cadillac Deville steering lock-up
Is steering wheel locks up a common problem on the 2004 Cadillac Deville?
8 of 167 owner complaints about the 2004 Cadillac Deville (5%) mention steering wheel locks up. The model year with the most reports is 1996.
Is there a recall or service bulletin for this on the 2004 Cadillac Deville?
There are 0 recalls and 3 service bulletins for the same area of the car. Check them below with your VIN.
Other symptoms on the 2004 Cadillac Deville
Power windows 13Stalling 13No deployment 7Power steering loss 7Engine failure 5Won't start 5
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