2004 Cadillac Deville: power window failure

Filed Aug 3, 2013 · Electrical, Visibility · 42,076 miles · AZ

My cadillac deville 2004 windows have all been replaced first it was the driver side window fell all the way down could not get to go up then front passenger side made a cracking sound so I put the window down and it sound like it was going to crack then took my car to my mechanic and he says wow I have never seen a good car like cadillac have so many window problems so now that I got these 2 fixed my mechanic says maybe exercise your windows every time you get in car so I did then it was the driver side back that got stuck and then the other went in a couple of weeks all I did was making my window s go up and down I live in the desert on a dirt road so my windows never go down at 250 dollars per window that really needs to be looked into. So now I will never roll my windows down again I have tape over the buttons so that no one will use them.

Filed Sep 20, 2011 · Visibility · 40,000 miles · MI

Tl* the contact owns a 2004 cadillac deville. The contact stated that the front passenger and driver side windows experienced a failure in which the glass fell down into the door panel. The vehicle was taken to the dealer who advised that the window regulators would need replacing. There were no recalls and the repairs of over $1,000 would be at the owner's expense. The contact then took the vehicle to a local mechanic who replaced all three windows. The manufacturer was notified of the failure who advised that if he had taken the vehicle to be repaired at the dealer they more than likely would have assisted with the cost of repairs. The failure mileage was 40,000. Updated 10/18/11

Filed Sep 14, 2011 · Visibility · 55,000 miles · MD

Tl*the contact owns a 2004 cadillac deville. The contact stated that the rear passenger side window fell down into the door panel. The vehicle was taken to the dealer who replaced the window regulator. One week later, the exact failure occurred on the driver side window. The manufacturer was notified who advised that there were e no recalls for the failure and offered no further assistance. The failure mileage was 55,000.

Filed Jun 16, 2011 · Visibility · 55,000 miles · FL

I have experienced two power window failures on my 2004 deville within a one month period while driving. Windows fell into the doors, front and back, and would not raise. Both failures were on a car with 55 thousand miles on it. Dealer repaired it at the cost of $686.00. Contacted cadillac customer service with them refusing to admit there is a problem and unwilling to offer any compensation toward the repairs. I am waiting for the other two to fail. Relative has a 2003 deville and has had three windows repaired already. I feel that this is a safety issue and a recall is in order, now!

Filed Jun 6, 2011 · Visibility · 59,080 miles · FL

Rear passenger window made a popping noise and the window fell into the door and wouldn't raise back up. Secure windows are a very important personal safety issue, and this could be very dangerous situation if one is driving in inclement weather.

Filed Apr 20, 2011 · Electrical · 84,896 miles · PA

Left front window regulator failed. Regulator replaced. This is the third window regulator has failed on. The right rear window and the left rear window regulators failed as well and had to be replaced. The window falls down and won't go back up using power. Can push it up by hand but it won't stay up.

Filed Oct 11, 2010 · Visibility · 180,000 miles · OH

Electric window regulator on 2004 cadillac deville failed. This is the 3rd one since owning the car. Each repair is over $500. The problem is a plastic clip that brakes. Unheard of.

Filed Sep 2, 2010 · Visibility · 50,000 miles · IN

Tl*the contact owns a 2004 cadillac deville. While driving approximately 50 MPH the rear drivers side window fell into the door panel. The vehicle was taken to an authorized dealer where she was informed a plastic piece within the window mechanism was broken. The window was repaired. She also mentioned that this had occurred in the past on the rear passenger side window as well as the front drivers side window. The failure and current mileages were 50,000.

Filed Aug 6, 2010 · Visibility · 85,000 miles · NC

Have had a failure of three window regulators in the past 3 months in my 2004 cadillac deville.

Filed Jul 16, 2010 · Visibility · 50,000 miles · CA

Over the past 26 months, each of the windows (4) in my 2004 cadillac de ville. 4 dr sdn, VIN [xxx] , has had the window regulator broken and had to be replaced.. This has happened as the window was opened with no prior warning. Information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6).

Filed Jul 22, 2009 · Visibility · 50,000 miles · MS

All four power window regulators have failed....we replaced one at approx $400, but it will be another $1000 to replace the other three so we haven't done it yet....asked cadillac for assistance...denied, but kept pressing and they are reviewing it.

Filed Jun 28, 2009 · Visibility · NC

Within the past 20 months, I have had three of my window regulators break on my 2004 cadillac dhs and have paid over $1000 to repair two of them. The third is now going to cost me $690.00. I contacted gm and they refused to do anything about it claiming it is not their problem. The service manager at the local dealership advised there is a problem with 2001-2004 models and their window regulators. I also notice on-line that there are many complaints about the window regulators breaking, however gm refuses to do anything about it. Is there any way that this could be looked into by the federal government and possibly cause a recall on these items because obviously gm is refusing to admit that there is a problem. Thank you for your consideration.