Window regulators are faulty. When they break the window glass falls to the bottom of the door panel. This has happened twice and is a safety hazard at highway speeds especially in inclement weather. An internet search reveals this is a common problem with cadillac.
Cadillac Deville power windows problems
42 of the 2,538 owner complaints about the Cadillac Deville describe power window failure, most of them for the 2004 model year.
- owner complaints
- 42
- worst model year
- 2004
- typical repair cost reported
- $640
- typical mileage
- 60,077
By model year
Often reported together
ABS 3Grinding brakes 2Won't start 1Power steering loss 1Hesitation 1Headlights 1Knocking 1Brake failure 1
What owners say
Tl* the contact owns a 2001 cadillac deville. The contact stated while making a turn, the power steering failed as the steering wheel became extremely hard to maneuver. The service engine and traction control sensor illuminated intermittently multiple times. The vehicle was taken to an authorized dealer. The technician was unable to diagnose the failure. The failure recurred with both sensors continuing to illuminate. The vehicle was taken to an independent mechanic, who replaced the motor mounts and the power steering hoses. The repairs were performed twice before and the failure recurred. The manufacturer was notified of the failure. The approximate failure mileage was 80,000. The consumer stated after the vehicle was serviced, it started vibrating. She returned to the dealer, where they informed her the motor mount needed to be replaced. All four power window motors had to be replaced, and the service engine soon light illuminated. The ignition needed to be replaced, and she was unable to start the vehicle on two occasions. The ABS and traction system failed. The power steering hose line was replaced twice. Updated 07/16/14 updated 08/11/14*lj updated 08/23/2017
Window regulators have broken. All (every) (all 4) window regulators have broken without warning and required premature replacement. This was a hazard since security in bad neighborhoods was compromised multiple times, also was unable to keep criminals and rain out of car on multiple occasions causing damage to interior.
My cadillac deville 2004 windows have all been replaced first it was the driver side window fell all the way down could not get to go up then front passenger side made a cracking sound so I put the window down and it sound like it was going to crack then took my car to my mechanic and he says wow I have never seen a good car like cadillac have so many window problems so now that I got these 2 fixed my mechanic says maybe exercise your windows every time you get in car so I did then it was the driver side back that got stuck and then the other went in a couple of weeks all I did was making my window s go up and down I live in the desert on a dirt road so my windows never go down at 250 dollars per window that really needs to be looked into. So now I will never roll my windows down again I have tape over the buttons so that no one will use them.
Three of the four window regulators have broken and after repairing, within a year two of the windows regulators have broken again. This is an obvious manufacture defect that can cause a sudden distraction to the driver. In one situation, the window fell into the door while in a rain storm. This caused a sudden distraction to the road. I strayed out of my lane because of the sudden breaking of the regulator. Second time occurred when I was at a grocery store. I came out to find the rear window down which could have allowed someone into the car and rob or even worse. I have not seen this problem in any other car but the cadillac deville's. In speaking with other cadillac owner's just about every single one of them reported the same issue. I think the government should be looking into the issue.
The window regulator on the rr window of my 2005 cadillac deville is defective. My window is down and won't come back up although the motor power is running to the window the regulator is broken. I have checked the complaints and noted that there are several complaints regarding defective window regulators on this model of deville which in 2002 through 2005. I called the dealer and they knew exactly what the problem was and said it would cost over $500.00 to replace. This is only one window. There is the possibility that this could occur three more times. I know several people with this model deville ( not this year) that have the same problem but can not afford to get the part replaced consequently they are driving around with no window in the back. I feel this is unsafe for children and pets. As well as dangerous for leaving your car out. I would appreciate if you would check into this. I think it has not been addressed because the complaints appear to be unrelated. However taken as a whole for all the years it is significant. I you look at the window regulators you will see the problem. I do not know how to get cadillac to address this problem.
Tl* the contact owns a 2004 cadillac deville. The contact stated that the front passenger and driver side windows experienced a failure in which the glass fell down into the door panel. The vehicle was taken to the dealer who advised that the window regulators would need replacing. There were no recalls and the repairs of over $1,000 would be at the owner's expense. The contact then took the vehicle to a local mechanic who replaced all three windows. The manufacturer was notified of the failure who advised that if he had taken the vehicle to be repaired at the dealer they more than likely would have assisted with the cost of repairs. The failure mileage was 40,000. Updated 10/18/11
Tl*the contact owns a 2004 cadillac deville. The contact stated that the rear passenger side window fell down into the door panel. The vehicle was taken to the dealer who replaced the window regulator. One week later, the exact failure occurred on the driver side window. The manufacturer was notified who advised that there were e no recalls for the failure and offered no further assistance. The failure mileage was 55,000.
2001 cadillac deville (r) front window will not roll up.
3 window regulators proven defective since owning 2003 cadillac deville. #1 drivers window on 9/17/08 done under warranty at 31,000 miles; #2 front passenger window done 11/13/10 @ 52,000 miles cost $356.00 at dealer; #3 drivers side rear passenger window regulator on 6/8/11 @60,000 milesreplaced-cost $502.00 contacted cadillac customer service, received a case # and was told that since car is out of warranty there will be no reimbursement for repair costs. Several customer comments to cadillac customer service by other owners of similar model and year have same problems and needed replacements of several regulators. Gov't agency should explore this problem and have cadillac re-examine reimbursements for repairs of this problem with 2003 and 2004 cadillac devilles.
Related recalls
Electrical system: ignition
- What is wrong
- This defect can affect the safe operation of the airbag system. Until this recall is performed, customers should remove all items from their key rings, leaving only the ignition key. The key fob (if applicable), should also be removed from the key ring. General Motors LLC (GM) is recalling certain model year 2005-2009 Buick LaCrosse, 2006-2011 Buick Lucerne, 2000-2005 Cadillac DeVille, 2006-2011 Cadillac DTS, 2006-2014 Chevrolet Impala, and 2006-2007 Chevrolet Monte Carlo vehicles. In the affected vehicles, the weight on the key ring and road conditions or some other jarring event may cause the ignition switch to move out of the run position, turning off the engine.
- Risk
- If the key is not in the run position, the air bags may not deploy if the vehicle is involved in a crash, increasing the risk of injury. Additionally, a key knocked out of the run position will cause loss of engine power, power steering, and power braking, increasing the risk of a vehicle crash.
- Remedy
- GM will notify owners, and dealers will install two key rings and an insert in the key slot or a cover over the key head on all ignition keys, free of charge. The recall began on September 23, 2014. Owners may contact General Motors customer service at 1‑800‑521‑7300 (Buick), 1‑800‑458‑8006 (Cadillac), and 1‑800‑222‑1020 (Chevrolet). GM's number for this recall is 14299.
Recall number 14V355000 · Recall details
Questions about the Cadillac Deville power windows
Which Cadillac Deville years have power window failure problems?
The model years with the most reports are 2004 (13 complaints), 2001 (8 complaints) and 2000 (7 complaints).
How much does it cost to fix power window failure on the Cadillac Deville?
Owners who mentioned a price put the repair at about $640 (median of 13 complaints that include a dollar amount). Costs vary with mileage, warranty and where the work is done.
VIN decoder
See the problems and recalls for an exact car
Buying a used Cadillac Deville?
Check the exact car before you pay: accidents, salvage or flood titles, odometer readings and previous owners.
Check its history