2000-2014 Buick Lacrosse, Buick Lucerne and others recall: ignition

General Motors LLC reported this safety recall on June 23, 2014. It covers about 3,141,731 vehicles.

vehicles affected: 3,141,731
reported: Jun 23, 2014
owners notified: Sep 23, 2014
related complaints: 2,512

Electrical system: ignition

What is wrong: This defect can affect the safe operation of the airbag system. Until this recall is performed, customers should remove all items from their key rings, leaving only the ignition key. The key fob (if applicable), should also be removed from the key ring. General Motors LLC (GM) is recalling certain model year 2005-2009 Buick LaCrosse, 2006-2011 Buick Lucerne, 2000-2005 Cadillac DeVille, 2006-2011 Cadillac DTS, 2006-2014 Chevrolet Impala, and 2006-2007 Chevrolet Monte Carlo vehicles. In the affected vehicles, the weight on the key ring and road conditions or some other jarring event may cause the ignition switch to move out of the run position, turning off the engine.
Risk: If the key is not in the run position, the air bags may not deploy if the vehicle is involved in a crash, increasing the risk of injury. Additionally, a key knocked out of the run position will cause loss of engine power, power steering, and power braking, increasing the risk of a vehicle crash.
Remedy: GM will notify owners, and dealers will install two key rings and an insert in the key slot or a cover over the key head on all ignition keys, free of charge. The recall began on September 23, 2014. Owners may contact General Motors customer service at 1‑800‑521‑7300 (Buick), 1‑800‑458‑8006 (Cadillac), and 1‑800‑222‑1020 (Chevrolet). GM's number for this recall is 14299.

Recall number 14V355000

Affected vehicles

Buick Lacrosse 2005-2009 2005 2006 2007 2008 2009
Buick Lucerne 2006-2011 2006 2007 2008 2009 2010 2011
Cadillac Deville 2000-2005 2000 2001 2002 2003 2004 2005
Cadillac DTS 2006-2011 2006 2007 2008 2009 2010 2011
Chevrolet Impala 2006-2014 2007 2008 2009 2010 2011 2012 2013 2014
Chevrolet Monte Carlo 2006-2007 2006 2007

Owner complaints about the same problem

Owners of these vehicles have filed 2,512 complaints about electrical problems.

2006 Buick Lacrosse 2007 Buick Lacrosse 2008 Buick Lacrosse 2009 Buick Lacrosse 2008 Buick Lucerne 2009 Buick Lucerne 2010 Buick Lucerne 2011 Buick Lucerne 2002 Cadillac Deville 2003 Cadillac Deville 2004 Cadillac Deville 2005 Cadillac Deville

Questions about recall 14V355000

Is there a recall on the 2000-2014 Buick Lacrosse, Buick Lucerne and others ignition?

Yes. Recall 14V355000, reported on June 23, 2014, covers about 3,141,731 vehicles.

What is the fix for recall 14V355000?

GM will notify owners, and dealers will install two key rings and an insert in the key slot or a cover over the key head on all ignition keys, free of charge. The recall began on September 23, 2014. Owners may contact General Motors customer service at 1‑800‑521‑7300 (Buick), 1‑800‑458‑8006 (Cadillac), and 1‑800‑222‑1020 (Chevrolet). GM's number for this recall is 14299.

Is the recall repair free?

Safety recall repairs are done free of charge at authorized dealers. A dealer can confirm with the VIN whether a specific vehicle is included and whether the repair has already been done.

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