The contact owns a 2002 Cadillac Deville. The contact stated that while driving approximately 7 MPH and making a left turn, the vehicle suddenly shut off, causing the driver to lose control of the steering and crash into a tree. During the crash, the vehicle sustained front-end damage, but no air bag had deployed. No injuries were reported, and no police report was taken. The vehicle was later towed to a local dealer, who diagnosed that the ignition switch had failed. The vehicle was not yet repaired. The manufacturer was notified of the failure. The contact was informed that the VIN was associated with the federal safety agency Campaign Number: 14V355000 (ELECTRICAL SYSTEM). The contact indicated that the vehicle had experienced the same failure listed in the recall. The failure mileage was 80,000.
The worst 2002 Cadillac Deville problems
Ranked by number of owner complaints. Mileage and cost come from what owners wrote.
Problems by type
Tap a problem to see which part fails, at what mileage and in which other years.
- Electrical45
- Engine41
- Airbags26
- Steering18
- Visibility16
- Transmission15
- Brakes12
- Acceleration11
- Fuel system11
- Tires11
- Body5
- Seat belts5
- Lights4
- Driver assistance2
- Locks2
- Seats2
- Wheels2
- Suspension1
Specific symptoms reported on the 2002 Cadillac Deville
Stalling 28Airbag light 9Check engine light 7Power windows 7Engine failure 6Power steering loss 5
Recalls 5
Electrical system: ignition
- What is wrong
- This defect can affect the safe operation of the airbag system. Until this recall is performed, customers should remove all items from their key rings, leaving only the ignition key. The key fob (if applicable), should also be removed from the key ring. General Motors LLC (GM) is recalling certain model year 2005-2009 Buick LaCrosse, 2006-2011 Buick Lucerne, 2000-2005 Cadillac DeVille, 2006-2011 Cadillac DTS, 2006-2014 Chevrolet Impala, and 2006-2007 Chevrolet Monte Carlo vehicles. In the affected vehicles, the weight on the key ring and road conditions or some other jarring event may cause the ignition switch to move out of the run position, turning off the engine.
- Risk
- If the key is not in the run position, the air bags may not deploy if the vehicle is involved in a crash, increasing the risk of injury. Additionally, a key knocked out of the run position will cause loss of engine power, power steering, and power braking, increasing the risk of a vehicle crash.
- Remedy
- GM will notify owners, and dealers will install two key rings and an insert in the key slot or a cover over the key head on all ignition keys, free of charge. The recall began on September 23, 2014. Owners may contact General Motors customer service at 1‑800‑521‑7300 (Buick), 1‑800‑458‑8006 (Cadillac), and 1‑800‑222‑1020 (Chevrolet). GM's number for this recall is 14299.
Recall number 14V355000 · Recall details
Fuel system, gasoline: storage: tank assembly
- What is wrong
- On certain cadillac deville and seville passenger vehicles, funeral coaches, and limousines equipped with a v8 (4.6l) engine, oldsmobile aurora passenger vehicles equipped with a v8 (4.0l ) engine, and pontiac bonneville ssei passenger vehicles equipped with a supercharged v6 (3.8l) engine, the fuel tank pressure sensors are unusually susceptible to malfunctions. If the sensor malfunctions, excessive vacuum can be applied during self-diagnostic testing.
- Risk
- Fuel system components can be damaged and fuel can leak from the vehicle when it is refueled. Fuel leakage in the presence of an ignition source can result in a fire.
- Remedy
- Dealers will replace the fuel tank pressure sensor. Owner notification began on october 17, 2003. Owners should contact cadillac at 1‑866‑982‑2339; oldsmobile at 1‑800‑630‑6537; or pontiac at 1‑800‑620‑7668.
Recall number 03V238000 · Recall details
Seat belts: front: retractor
- What is wrong
- Certain passenger vehicles contain driver and front passenger lap and/or shoulder belt retractors that may not remain locked up as designed during a crash in which the belt pretensioners deploy.
- Risk
- In such a crash, this could result in an increase in injury for that occupant.
- Remedy
- Dealers will install a retainer kit in the driver and passenger safety belt pretensioner. Owner notification began january 31, 2003. Owners who take their vehicles to an authorized dealer on an agreed upon service date and do not receive the free remedy within a reasonable time should contact cadillac at 1‑800‑458‑8006.
Recall number 02V227000 · Recall details
Air bags: frontal
- What is wrong
- Certain passenger, mini vans, and sport utility vehicles have an air bag inflator on the driver's side that could fracture at a weld during a deployment.
- Risk
- Pieces of the inflator could strike and injure vehicle occupants and the air bag cushion would not inflate fully, reducing the capability of the bag to protect the driver.
- Remedy
- Dealers will inspect, and replace, if necessary, the air bag module assembly on the driver's side. Owner notification began august 15, 2002. Owners who take their vehicles to an authorized dealer on an agreed upon service date and do not receive the free remedy within a reasonable time should contact buick at 1‑800‑521‑7300, cadillac at 1‑800‑458‑8006, chevrolet at 1‑800‑222‑1020, gmc at 1‑800‑462‑8782, oldsmobile at 1‑800‑442‑6537, or pontiac at 1‑800‑762‑2737.
Recall number 02V222000 · Recall details
Steering: gear box (other than rack and pinion)
- What is wrong
- Certain passenger vehicles were built with missing or under-torqued steering gear attachment bolts. If a bolt is missing, the driver may notice uneven steering response or unusual noises during turns.
- Risk
- If the left bolt is missing and the right mounting strap fails, steering control is lost and a vehicle crash could result.
- Remedy
- Dealers will inspect the vehicles for presence and proper torque of both steering gear bolts. Owner notification began april 5, 2002. Owners who take their vehicles to an authorized dealer on an agreed upon service date and do not receive the free remedy within a reasonable time should contact buick at 1‑800‑521‑7300 or cadillac at 1‑800‑458‑8006.
Recall number 02V067000 · Recall details
Technical service bulletins for the 2002 Cadillac Deville 464
Bulletins tell dealers how to fix known problems. A warranty extension means the manufacturer pays for that repair for longer.
- This PI communicates the requirement to provide a pico file to receive diagnostic assistance from TAC.
- This Preliminary Information communication provides information to the technician about vehicles that have...
- This Preliminary Information communicates to the dealer the process for downloading or updating operating...
- This Preliminary Information communication provides information to the technician about vehicles that the...
- Vehicle Wide Programming (VWP) is a new process to update software on GM Vehicles
- GM is receiving damaged (cracked or broken) transmission cores returned to the reman facilities
- This service bulletin advises of a new fuel injection cleaner kit used for decarbonizing the intake valves...
- This bulletin provides information for use on a Product Assistance Claim (PAC), which is formerly known as...
- This service bulletin provides information for dealers/technicians on Service Programming System (SPS)...
- This bulletin provides information for electrical ground repairs using new General Motors replacement...
2002 Cadillac Deville fuel economy
Official EPA estimates in miles per gallon (MPGe for electric). Ranges cover trims that share the same engine.
| Engine | Drive | City | Highway | Combined |
|---|---|---|---|---|
| 4.6L 8‑cyl | FWD | 16 | 25 | 19 |
What 2002 Cadillac Deville owners say
Most recent owner complaints, unedited.
My car was parked in my garage when the horn sounded extremely loud and would not stop I could not stop it so I took it to shop. The dealer says that airbag shorted out and shorted out the horn. They want to replace airbag and horn at a cost of $1109 was this airbag recalled?
I was going to drop off some trash bags in dumpster around the block from my house.and was parked next to it at aptments street.I put the car in park turned off engine and removed the keys popped the trunk removed trash bags closed trunk and got back in driver seat placed key in just as always real easy going and tried to turn it for hour in hot sun then walked home called tow truck were we brought it home were I live my house and cost $164.00 dollars and is in same condition as of now.
While driving the car will shut down and I will lose power steering and power brakes and I'm pretty sure my air bags are not working either
Takata air bag, do not know if that item is in my car but they say it is. Also like so many northstar engines there is trouble with the head gasket, and according to the hydrocarbon block test, mine must be replaced. In order to replace it, the engine and power train must be removed, at my expense. Due to this issue, my car continues to try and overheat after about 29 miles of driving. After listening to those folks on the cadillac forum, I have been lead to believe, the overheating issue may be, partly the fault of the fine thread head bolts and or studs. Many mechanics I have spoken with have said that I need a new engine, although the folks on the cadillac fourm have said that time-serts, or the larger studs/bolts might fix the issue. Never the less, with each cadillac deville dhs with the northstar engine I read about, the same issue exists for almost all of them, which indicates to me that there was an issue in the original design of possibly not using a large enough bolt/stud to begin with. Either that or cadillac may have had a planned obsolescence type thing to get the drivers to keep replacing their automobiles. And they say recalls are not covering this design flaw....
I have the light on dashboard of airbags the light never turns on plus bluetooth doesnt work and some time it doesnt want to turn on this happen like 3 times 1 in the gas station 2 at walmart parking and 3 at home this happen different days and months from oct ,2018, nov ,2018 , and jan of this year 2019
Well I notice that some time the key works and some time it dont. The seat belt get stuck some time and I just foynd out the car had recalls
Engine stalls suddenly while driving/in motion. Restarts with ignition switch restart. Appears to be ignition switch failure.
Warning lights,check engine light on,stering bad.airbag light on off.check recall there are 5.the car was in motion,highway
Tl* the contact owns a 2002 cadillac deville. While attempting to start the vehicle, the key was jammed in the ignition and could not be moved to start the vehicle. The failure occurred without warning. The vehicle was towed to the dealer where they refused to do the recall repair due to insufficient parts. The vehicle was towed to another dealer where the technician claimed that they repaired the vehicle per the federal safety agency campaign number: 14v355000 (electrical system) and replaced the wiring harness; however, the contact was not provided with any supporting documentation. The manufacturer was not notified. The failure mileage was approximately 135,000.
Compare the 2002 Cadillac Deville
Other model years
1990199119921993199419951996199719981999200020012002200320042005
Questions about the 2002 Cadillac Deville
Is the 2002 Cadillac Deville reliable?
Owners have filed 176 complaints about the 2002 Cadillac Deville, close to a typical Deville model year.
What is the 2002 Cadillac Deville year score?
The 2002 Cadillac Deville scores 70 out of 100 (average). The score compares it with the other model years of the Cadillac Deville: 75 is a typical year, 50 means twice the usual complaints, and serious complaints and recalls lower it.
What is the most common problem with the 2002 Cadillac Deville?
Electrical system, with 45 complaints, typically around 80,000 miles. Next is engine (41).
How many recalls does the 2002 Cadillac Deville have?
5 recalls, covering electrical system, fuel system, gasoline and seat belts.
What gas mileage does the 2002 Cadillac Deville get?
Official estimates for the 2002 Cadillac Deville range from 19 mpg combined. The most efficient version (4.6L 8-cyl, FWD) gets 16 city and 25 highway.
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