2002 Cadillac Deville: power window failure

Filed Dec 4, 2013 · Body, Visibility · 100,000 miles · CA

Window regulators have broken. All (every) (all 4) window regulators have broken without warning and required premature replacement. This was a hazard since security in bad neighborhoods was compromised multiple times, also was unable to keep criminals and rain out of car on multiple occasions causing damage to interior.

Filed Feb 16, 2012 · Visibility · MI

Three of the four window regulators have broken and after repairing, within a year two of the windows regulators have broken again. This is an obvious manufacture defect that can cause a sudden distraction to the driver. In one situation, the window fell into the door while in a rain storm. This caused a sudden distraction to the road. I strayed out of my lane because of the sudden breaking of the regulator. Second time occurred when I was at a grocery store. I came out to find the rear window down which could have allowed someone into the car and rob or even worse. I have not seen this problem in any other car but the cadillac deville's. In speaking with other cadillac owner's just about every single one of them reported the same issue. I think the government should be looking into the issue.

Filed Apr 20, 2011 · Visibility · 32,000 miles · GA

Tl* the contact owns a 2002 cadillac deville. The contact stated that as the front driver side window was engaged, the window opened with a loud pop. The window then abnormally fell into the door panel. The vehicle was taken to an independent repair shop where the contact was told that the window regulator failed. The vehicle was repaired yet the failure recurred on the rear driver and front passenger side windows. The vehicle was not further repaired. The failure mileage was 32,000 and the current mileage was 40,000.

Filed Sep 16, 2008 · Visibility · 62,000 miles · NJ

I am the second owner of this vehicle. I purchased this vehicle directly from my local cadillac dealership where the first owner purchased the vehicle. I was told that the vehicle had a clean service history and that it was thoroughly looked over. Within the one and a half years I own the vehicle I replaced both front wheel bearings, and have had three window regulators replaced. I contacted cadillac corporate and was told I would have to pay a diagnostic fee to the dealership to find out if the windows are defective. After seeing at least six complaints registered with the ntsb and finding out that the dealers in my immediate area keep the window regulators routinely stocked tells me that there is in fact a defect. Why a diagnostic fee and why not an honest attempt to remedy the defect with the customers that have remained loyal to gm over the years? I'm sorry but this type of treatment will make me think twice about what brand of vehicles my family & I purchase in the future.

Filed Nov 26, 2006 · Visibility · FL

I have had to replace 2 of my window regulators in the past month. Now that the regulator and motor are one part, this is a fairly pricey repair. The noise is very scary when the regulator goes and can definitely cause an accident.

Filed Oct 12, 2006 · Visibility · 51,537 miles · FL

I have replaced all 4 window regulators on the car. They fail and the window falls down! When this happens it is very loud and distracting. In a driving rain it almost LED to an accident! The car has 56,000 mile on it.

Filed Sep 23, 2005 · Visibility · 62,000 miles · TX

I don't suspect that this defect is safety-related so much as just a defect, but the window regulators have broken on 3 of the windows in my cadillac in the last 5 months, causing all 3 windows to be stuck in the down position. The repair guy says he is repairing a lot of regulators in a lot of different cars because they are cheaply designed.