The contact owns a 2002 Cadillac Deville. The contact stated that while driving approximately 7 MPH and making a left turn, the vehicle suddenly shut off, causing the driver to lose control of the steering and crash into a tree. During the crash, the vehicle sustained front-end damage, but no air bag had deployed. No injuries were reported, and no police report was taken. The vehicle was later towed to a local dealer, who diagnosed that the ignition switch had failed. The vehicle was not yet repaired. The manufacturer was notified of the failure. The contact was informed that the VIN was associated with the federal safety agency Campaign Number: 14V355000 (ELECTRICAL SYSTEM). The contact indicated that the vehicle had experienced the same failure listed in the recall. The failure mileage was 80,000.
2002 Cadillac Deville electrical problems
45 complaints (26% of all complaints for this car). Typical mileage when it fails: 80,000. 4 crashes reported.
- owner complaints
- 45
- of this car's complaints
- 26%
- typical mileage
- 80,000
- crashes
- 4
- recalls
- 1
Which part fails
- Ignition4
- Ignition: switch2
- 12v/24v/48v battery2
- Wiring: interior/under dash1
- Instrument cluster/panel1
At what mileage
Complaints by mileage at the time of the problem.
Cadillac Deville electrical problems in other years
Specific symptoms reported on the 2002 Cadillac Deville electrical
Phrases found in the owners' own descriptions, so one complaint can mention several symptoms.
Related recalls
Electrical system: ignition
- What is wrong
- This defect can affect the safe operation of the airbag system. Until this recall is performed, customers should remove all items from their key rings, leaving only the ignition key. The key fob (if applicable), should also be removed from the key ring. General Motors LLC (GM) is recalling certain model year 2005-2009 Buick LaCrosse, 2006-2011 Buick Lucerne, 2000-2005 Cadillac DeVille, 2006-2011 Cadillac DTS, 2006-2014 Chevrolet Impala, and 2006-2007 Chevrolet Monte Carlo vehicles. In the affected vehicles, the weight on the key ring and road conditions or some other jarring event may cause the ignition switch to move out of the run position, turning off the engine.
- Risk
- If the key is not in the run position, the air bags may not deploy if the vehicle is involved in a crash, increasing the risk of injury. Additionally, a key knocked out of the run position will cause loss of engine power, power steering, and power braking, increasing the risk of a vehicle crash.
- Remedy
- GM will notify owners, and dealers will install two key rings and an insert in the key slot or a cover over the key head on all ignition keys, free of charge. The recall began on September 23, 2014. Owners may contact General Motors customer service at 1‑800‑521‑7300 (Buick), 1‑800‑458‑8006 (Cadillac), and 1‑800‑222‑1020 (Chevrolet). GM's number for this recall is 14299.
Recall number 14V355000 · Recall details
What 2002 Cadillac Deville owners say
Most recent owner complaints, unedited.
I have the light on dashboard of airbags the light never turns on plus bluetooth doesnt work and some time it doesnt want to turn on this happen like 3 times 1 in the gas station 2 at walmart parking and 3 at home this happen different days and months from oct ,2018, nov ,2018 , and jan of this year 2019
Well I notice that some time the key works and some time it dont. The seat belt get stuck some time and I just foynd out the car had recalls
Engine stalls suddenly while driving/in motion. Restarts with ignition switch restart. Appears to be ignition switch failure.
Tl* the contact owns a 2002 cadillac deville. While attempting to start the vehicle, the key was jammed in the ignition and could not be moved to start the vehicle. The failure occurred without warning. The vehicle was towed to the dealer where they refused to do the recall repair due to insufficient parts. The vehicle was towed to another dealer where the technician claimed that they repaired the vehicle per the federal safety agency campaign number: 14v355000 (electrical system) and replaced the wiring harness; however, the contact was not provided with any supporting documentation. The manufacturer was not notified. The failure mileage was approximately 135,000.
2002 cadillac deville. Consumer writes in regards to defective ignition switch tumbler. *smd the consumer stated the key would not stay in the ignition, which caused the vehicle to stall. Also, when the consumer tried to remove the key, it would not come out of the ignition. He had to disconnect the battery, in order to turn the vehicle off.
Tl* the contact owns a 2002 cadillac deville. The contact stated that the vehicle stalled. The vehicle was repaired under the federal safety agency campaign number: 14v355000 (electrical system) but the failure persisted. The manufacturer was notified of the failure. The failure mileage was unknown. Updated 6/11/15
Tl* the contact owns a 2002 cadillac deville. The contact received notification of the federal safety agency campaign number: 14v355000 (electrical system). However, the part needed to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.
2002 cadillac deville. Consumer states unsuccessful at getting a refund from gm due to the recall for ignition cylinder issue. *ta the consumer was unable to remove the key from the ignition. It required the replacement of the ignition cylinder.
2002 cadillac deville. Consumer is not satisfied with the response by the dealership for reimbursement key ring recall. The consumer stated when his wife placed the key in the ignition, and turned it, the vehicle died and she could not turn the ignition to remove the key. The vehicle had to be towed. According to the repair invoice, there was internal damage in the ignition lock. The consumers request for reimbursement was denied, based on the fact, the part that was replaced was not part of the recall. *jb updated 01/29/15
Questions about the 2002 Cadillac Deville electrical
Does the 2002 Cadillac Deville have electrical problems?
Owners have filed 45 complaints about the electrical of the 2002 Cadillac Deville, 26% of all its complaints, more than any other problem.
At what mileage do 2002 Cadillac Deville electrical problems start?
The typical (median) mileage in owner complaints is 80,000 miles.
Is there a recall for the 2002 Cadillac Deville electrical?
Yes, 1 recall: 14V355000. Check your VIN to see if your car still needs the free repair.
Other 2002 Cadillac Deville problems
Engine 41Airbags 26Steering 18Visibility 16Transmission 15Brakes 12Acceleration 11Fuel system 11Tires 11Body 5Seat belts 5Lights 4Driver assistance 2Locks 2Seats 2Wheels 2Suspension 1
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