I have noticed that it has been a lot of complaints about the headlights on cadillac srx and it is very expensive just to replace the part. The light joust goes out if your driving or not and it should be a recall on this before someone has a serious accident.
2010 Cadillac SRX lights complaints
Page 8 of 9: complaints 191 to 220 of 225, newest first, as owners wrote them.
There was a recall on the low beam headlight plug assembly on the 2010 srx. The faulty plug would cause the lowbeam headlights to not function. The plug would allow for the high beams to work properly but the plug would not allow the halogen lowbeam said to work. David taylor supposedly fixed this problem however a few years later the lowbeam headlights became completely inoperable causing the driver to have zero visibility while using the headlights. The highbeams would work perfectly. I argued with the dealer that it had something to do with the plug however they insisted that the problem was that the light assembly because of faulty manufacturing allowed water to enter the low beam lens and in turn cloud the lens. I insisted otherwise because there was visible condensation in the headlight assembly but none in the low beams. Unfortunately this situation had me over a barrel because the driver had already been risking their life and other drivers lives on the road while being forced to drive with only high beams or without any illumination of the road way at all. I had no choice but to spend 1500 dollars on headlights. Now regardless of the reason whether it was a faulty manufactured plug or a faulty sealed manufactured headlamp assembly the problems it poses are the same. Cadillac has a poorly manufactured headlight assembly and plug assembly that are endangering people's lives. When these low beams become inoperable the driver has zero visibility and are forced to choose between driving with their highbeams on and blinding other drivers or driving without any headlights which could cause death or bodily harm to the driver or any property or persons that the driver cannot see. Cadillac knows they have a problem but are willing to risk people's lives in order to save a few dollars. They have a faulty product that the federal safety agency should resolve before there is loss of life
The rear lift gate electronic control module is a manufactures defect. The sunroof drain apparently is a manufacturers defect and does not function properly. It does not drain and as a result allows water to short out and destroy the electronic control module. The first time this occurred was while the vehicle was under warranty. There was a recall on the drain that should have fixed the problem but it did not. The rear lift gate became inoperable again this time becoming completely inoperable. The cadillac dealer david taylor blamed the sunroof drain once again would not warranty their past work nor their future attempts to solve the problem saying only that at any time the drain could become clogged again causing the control module to short out and if it was past one year or twelve thousand miles that I would just have to pay another grand to have it fixed again. So basically a recall item a manufacturers defect that is aresponsibility of cadillac is now a reoccurring problem that is solely the responsibility of the customer to spend a thousand dollars every couple of years for a non weather able item. This is not a motor or transmission or a set of tires this is a design defect that is the responsibility of the manufacturer and therefore the dealer. The rear lift gate is dangerous when operable due to opening and closing improperly erratically and unexpectantly possibly getting an adult child or animals limbs or extremities caught in the lift gate. Also when the lift gate becomes copletely inoperable one might have a limb or extremity caught and not have any means of opening the lift gate manually for when it stops working there is no way to release it. Cadillac is obviously aware of the defective design and manufacture of this unit and are risking consumers safety but just refuse to do anything to resolve the problem. 780000 gm lift gates recalled why not cadillac
Left headlamp unit contained severe moisture. Blew out ballast of hid unit at 36000 miles, headlight not usable. Replaced entire headlamp unit for $1525. New unit leaked as well. Entire headlamp unit replaced again. Called gm to assist with obvious faulty manufactured part for financial assistance. Gm customer relations played dumb, stating they never heard of the problem. Can't pass state inspection without headlights. This was a hazard and gm should reimburse, and recall.
My headlights fill with condensation and water. Have read on the cadillac forums that thousands of peoples on cadillac srx 2010- 2014 are having the same problem. Last nite driving in rain me right headlight shorted out because of water inside the headlite.I went off the shoulder of the road because I couldnt see if a tree had been there I would have been hurt or killed.this is a safety issue and I in formed cadillac anout it and was told there was noting they could domy car has 56,670 miles I bought it with 52,300 miles something needs to be done before someone gets killed .theses light cost 1200.00 dollars which is why cadillac will not recall them for safety.I was going around a corner at the speed limit of 45 MPH.went of the rosd into a field no damage to car or property but when your lites fail at nite in rain its easy to have an accident or get killed or kill someone else.
The headlights fill with water and this causes the lights to work strangely. Currently, my left headlight works but not the turn signal or day beams. The right headlight is out but the turn signal and day beam work. I took it to a cadillac dealer and they told me they've seen this issue frequently. Gm does not seem interested in fixing the issue. This is a safety concern that needs to be addressed. I should not have to pay $3,000 for a manufacturing defect.
The headlights/headlamps fill up with water , excessive condensation and cause erratic behavior, meaning false readings on dash about lights out etc.
Tl* the contact owns a 2010 cadillac srx. The contact stated that the low beam headlight assembly failed to work for the low beams. The contact had to use the high beam headlights as an interim repair each time the failure recurred. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure. The approximate failure mileage was 100,000.
Low beam socket burned.
Tl* the contact owns a 2010 cadillac srx. The contact stated that the seal on the headlight housing cracked and caused the headlights to fail. The dealer stated that due to the failure, water leaked into the headlight housing. The dealer had to replace the entire unit on both the driver and passenger sides of the vehicle. The failure mileage was 94,500. Updated 7/9/15
Headlight from 2010 cadillac srx seal breaks and headlight blows due to moisture dealer says the assembly needs to be replaced along with ballast and light!!
Passenger headlight working sometimes and sometimes not. Brought into dealer and they replaced bulbs. After a few days after getting vehicle back noticed headlights only worked some of the time. Brought back to the dealer and he said the whole headlight assembly needs to be replaced. Suggested looking online to see if others experienced same problem which LED me to this site. Cost to replace is $1600 and is only guaranteed for 12,000 miles or 12 months.
Hid style headlamps while driving at night the drives low beams quit working. The same thing had happened to the passenger side low beam about a year ago. Roughly, a week or two before the low beams failed the headlamps started-getting moisture build up inside them. Headlamps have never been damaged, hit or bumped. Cannot just replace hid bulb, new bulbs will fail due to the moisture problem. Entire assembly must be replaced, price to replace entire assembly is $1,200.00 each not including the labor to remove entire front bumper cover and assembly.
While driving in the rain all lights went out and then came back on after about 15 seconds.
The headlights keep getting moisture in the headlights requiring the whole assembly to be replaced at a cost of $1600 each time! I am on the 3rd time replacing the headlights since august of 2013. First time was covered under warranty, second time was only covered 95% by gm. No my third time will not be covered at all. There apparently seems to be a big problem with this and I can not understand why this problem is not a recall notice. This is just one of many, many issues with this vehicle.
Tl* the contact owns a 2010 cadillac srx. The contact stated that the passenger side headlight developed moisture inside the headlight assembly, which caused the headlight to burn out. The vehicle was taken to the dealer and was not diagnosed. The vehicle was repaired. The contact stated that the driver side headlight developed moisture. The vehicle was not taken to the dealer. The manufacturer was not made aware of the failure. The approximate failure mileage was 52,124.
Driver headlight stop working. Water inside the head light causing the bulb to fail. Dealer will not cover the cost of repair.
The front light headlight assembly seals wore out and the headlight blew out while we were driving home in the rain, at night. Water penetrated the headlight which is what caused the lamp to blow out. I called gm and they played dumb and said they had never heard of this problem. Yet as I was at the dealership to get it fixed there were other 2010 models driving in with the exact same problem. Gm would not extend the warranty to cover this, as the warranty was over 4 years but still under the 50k miles. At $1400 each to replace these headlights, they need to fix this defect. Additionally, they are going to kill someone if these headlights keep blowing out at nighttime in the rain.
This model has a history of collecting water in front headlights resulting in them shorting out and malfunctioning/failing. Cadillac will not recall and they are very much aware of this problem.
My 2010 cadillac srx premium right (passenger side) headlamp is leaking and causing condensation build up on lens, causing the low beam and high beam not to work. The dealership quoted a price of approximately $1500 to replace the headlamp, as it is out of warranty. The vehicle has 55,500 miles on it. I contacted general motors and they, in turn, contacted the dealership and the dealership called and said gm would not pay the entire cost, but would share the cost, quoting a figure of "possibly" $500. General motors should replace for nothing. From reading all the complaints on this site, as well as on the "cadillac forum" site, I concluded that the manufacturer of this headlamp has a faulty headlamp. I feel general motors should have a recall as this is certainly a safety hazard.
After a rainy day, I was driving to work in the morning and the alert on my car said to check left low beam. When inspecting, I noticed that it was not turning on. I went to the auto store to check on light bulbs and then confirmed that the fuse's and the light were working perfectly fine. After attempting to set up an appointment with a dealership to check on the light, the car headlamp suddenly started working again. Now as of 01/23/2015 another few rainy days and now both of my headlamps are out along with the high beam lights. Luckily my fog lights still worked to get me home safely at night.
The head light lens leak at the seam. Both head lights are effected. Moisture accumulates inside the lens and distorts the head light beam. This reduces the clarity and effectiveness of the head lights. I have replaced one headlight at 45,000 miles. The head light seal leaks water. Poor manufacturing and a safety concern. There should be a recall.
Tl* the contact owns a 2010 cadillac srx. The contact stated that water entered the interior of the driver side headlight causing it to fail. The contact mentioned that the failure previously occurred on the passenger side headlight. The vehicle was taken to the dealer where it was diagnosed that the assembly needed to be replaced. The manufacturer was notified of the failure. The approximate failure mileage was 40,000.
There was an error message in my display to check passenger low beam. I had the passenger headlamp replaced at a cadillac dealership at a cost of $369.00. I left the dealership and drove to my destination during the daylight hours. When I left my destination it had gotten dark and while driving the headlamp stopped working. I have since found out that the seal on the headlamp is no good therefore allowing moisture to develop inside the headlamp which causes the problem. I have found through research that this appears to be a design flaw with this model and many people have had loss of headlights at times when it would pose a safety issue. The repair is very costly (approximately $1400 per headlamp). There is moisture in the drivers side headlamp as well so it stands to reason that it is just a matter of time before that lamp stops working. I only have 73,000 miles on the car and without spending $3000 to rectify the problem, I could find myself with no lights while driving at night. This is in my opinion most definitely a potential safety issue!
Left low beam light warning came on, took it to shop to change bulb, mechanic has changed the bulb, changed the ballast and it still doesnt work, whats the problem with the left light not working?
I own a 2010 cadillac srx. The passenger headlamp has accumulated some condensation. As I was reading online this is a known flaw of design for this model (even 2013 models) that gm is aware of. As the holiday approached we traveled out of town. As were were leaving I was told by a family member that might passenger headlamp was inoperable. So my guess was that it was either a safety mechanism that the car will shut the light out to prevent a short or worst a fire. Well it was complete opposite. This morning my local cadillac dealership has concluded the the known flaw in the headlamp actually shorted out my buld. Now I have received a quote for over $1000++ to replace a flaw in their design. How is this good business? If it is a known issue take care of it right? This is a design flaw, based on numerous cadillac complaints as well as notes found on this very the federal safety agency website. In it's current state, the vehicle is not drivable in low visibility conditions or at night because the headlights have failed due to a design flaw. Dealer will not repair under extended warranty, and without repair the vehicle will not even pass a state safety inspection. This is a recall worthy fault which could lead to loss of life if fault occurs in low visibility or night driving, and renders the vehicle unsafe as it will not pass state safety inspection. Please force gm to issue recall on this issue.
The right exterior low beam light was out and the housing unit was full of excessive moisture. On september 2, 2014; bulb replaced; light out again by the end of the month for a week then all of a sudden back on again; then out again and on again; estimated cost of parts were $1,459 plus tax and s.s. Now only the running lights on the left and right side are working. Now try 1,459 plus tax and s.s.. Times 2. This is a design flaw. Why so much moisture an electrical lightening unit? The left side does not have a lot of moisture and the light is no longer working. Nothing more upsetting than being away from home, its dark and your vehicle headlights will not come on.
Passenger headlight (sealed beam) failed to turn on 2 days ago. I assumed it was a bulb, but the dealer identified it as a short due to water and condensation accumulation inside the housing. The light did come back on for a short time while driving to the dealership, but was off again upon arrival. Dealer stated the other light would be affected soon as well, based on water inside it too. I have the highest level extended warranty plan (gm major guard), but the sealed beam headlights are excluded from this plan. Dealer quoted cost of $1,800 per light, total of $3,600 to repair. This is a design flaw, based on numerous cadillac complaints as well as notes found on the federal safety agency. In it's current state, the vehicle is not drivable in low visibility conditions or at night because the headlights have failed due to a design flaw. Dealer will not repair under warranty, and without repair the vehicle will not even pass a state safety inspection. This is a recall worthy fault which could lead to loss of life if fault occurs in low visibility or night driving, and renders the vehicle unsafe as it will not pass state safety inspection. Please force gm to issue recall on this issue. I am currently trying to figure out how to pay almost $4,000 on my $56k vehicle to get it drivable again, when it's under the premiere warranty plan. This policy is unsatisfactory at best.
Car had been turned off and parked for 4 hours. Left rear tail light began to smoke and caught fire melting left rear of vehicle within minutes of fire dept being notified. Fire was put out by fire department before vehicle would have exploded.
Both headlights quit working, high beams and low beams. Started vehicle at night and the vehicle did not have any headlights.
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