Am now constantly driving with the high beam lights on as I almost stuck a small child crossing the street while trick or treating. These headlights on low beam are a hazard!
2011 Cadillac SRX lights complaints
Page 6 of 8: complaints 131 to 160 of 198, newest first, as owners wrote them.
When driving at night my low beams shine very very very dim very dangerous to drive at night I looked online and other people are having the same problem with the same year make and model
The headlights are so soon they are unsafe, it's like driving without lights. I took the car to the dealer and was told they don't know what the problem is. I escalated the issue to cadillac customer service and have been getting no answer about what to do for over two weeks. It's scary and unsafe to drive at night so I don't.
Tl* the contact owns a 2011 cadillac srx. While driving 50 MPH at night, the low beam headlamps failed to effectively illuminate the road. Upon engaging the high beam headlamps, the contact noticed a significant difference in the quality of lighting without the high beam headlamps. In addition, the contact stated that the visibility of the driver was impaired when the low beam headlights were engaged. A dealer was not made aware of the failure. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure. The failure mileage was 64,000.
Extreme condensation and water intrusion of driver's side headlight assembly resulted in headlamp failure. Minor condensation and water intrusion of passenger side headlight assembly, but functioning. No warning of headlight bulb failure on interior instrument panel. Discovered while vehicle was in motion on interstate highway after dark. Very poor road illumination with only one functioning headlight. Needed to avoid nighttime travel until repaired. After reading complaints on the federal safety agency website and other cadillac forums, I purchased a oem headlight assembly at out of town cadillac dealership for the drivers side assembly, and had it installed at local gmc dealership. Mileage at failure 89,650. Repaired at 89,802. Purchased as a used vehicle at local auto dealership in march 2018 with 80,512 miles.
I bought this car used about 2.5 years ago. Since then I have had to replace the low beam bulb 7 times on both sides. Even when I replace it within a week it is so dim I can hardly see to drive at night. The other morning I was heading to work and I had my high beams on but a car was flashing me so I thought ok I will be alright for just a second with that dim light but when I clicked it to low beam they were non existent and I almost ran off the road. This would have been bad as I was on a country road not heavily traveled. I did not know that they had completely burned out again. I love my caddy but this issue is dangerous and going to force me to get rid of it.
Moisture buidup in both of my headlights and made it hard to see at night and I ran off road .
Tl* the contact owns a 2011 cadillac srx. The contact stated that the low beam headlights were very dim and he could barely see the road when driving at night. The vehicle was not taken to the dealer or an independent mechanic for diagnostic testing. The manufacturer was notified of the failure. The vehicle was not repaired. The approximate failure mileage was 120,000.
Dim lighting due to burned out coating. These headlamps were replaced and the problem persists. This noticed when driving at night.
Having issues with the headlight getting condensarion inside, it usally take a few days for this ro dry out.
Low beam headlights are very dim, to the point of hardly being able to see the road. I've replaced the bulbs with no help.
I have moisture in my headlight. The ballast and ignitor have friend from the moisture. Apparently this is a common fault and gm refuses to do anything. A class action suit needs to be refilled against them for their shoddy workmanship of their headlights.
The headlights when on dim are very bad and visibility is next to impossible when driving at night or in bad weather. Also to add to the headlight issue the moisture that collect in the lamps are due to a faulty seal by gm and this needs to be fixed
Gm headlight complaint: my headlights started clouding a couple years ago, followed by visible condensation inside the headlamp housing. I have noticed significant dimming to the point I need to drive with my bright lights illuminated to safely see - they are so dim that nobody can tell the brights are on! I was told by local cadillac dealer that the entire headlight housing must be replaced because not only is there condensation, it has caused the "reflective silver" inside the housing to dull which does not allow proper or safe reflection of the headlamp. I was advised "sorry, this is not under warranty" and because the entire thing needs to be replaced as it is one who piece, it will cost approximately $1400 for parts - not including labor. How can a 7 year old vehicle have headlight casing failure and "dulling of reflective silver unless the headlamp and headlamp housing is clearly defective from the manufacturer? I cannot afford to replace headlamps that certainly should not require replacement on a 7 year old vehicle. There should be a recall!
My 2011 cadillac srx with defective headlights on dim setting. The visibility is very very poor and unsafe to the point of where I can't drive at nite. I replaced the bulbs with the most expensive bulbs that I could buy and did not help at all. I feel that this is unsafe for my family and I to be driving at night. I can't drive at night with my high beams on at night blinding people or getting pulled over by police. The only option at the dealer is to replace the headlight assembly with the exact same headlights that I have now and having to pay for another defective headlight is ridiculous. The vehicle has projection headlight for low beams. Projection type is way out dated and why would cadillac use that kind of headlight. I found out the the first nite I drove it I came within inches of hitting a person on a bicycle. If my son hadn't been with me I would have never seen the person. This is definitely a gm screw-up and they should make it right for the consumers and before someone gets hurt or killed which I almost experience with person on bicycle. I should not be limited to only driving my car in the daylight hrs. This is very stressful when you have school activities in the evening hours and trying to hurry to get home before it gets dark. It takes me almost 2 hrs to get to my mother's and now I can't even drive and spend time with her because of these defective headlights. I hope gm fixes this problem and I hope they understand the severity of this. God forbid if something were to happen to me or my family I hope that my family or I would make sure gm was held accountable for the defective headlights. It really disgust me bout cadillac now. Cadillac was suppose to a luxury car but now I am limited on when I can drive it.
Headlights are so bad drive can not see unless high beams are on. Oncoming drivers can not see the auto at night. This is an accident waiting to happen. Was told by cadillac it would be $200 or more to replace the low beam lights. Almost collided head on into another car on the taconic parkway could not see where the road was at night
Visibility at night is very dangerous my left headlight had condensation /moisture water in it and it creates a dangerous driving conditions. I have to refrain from driving at night because the light is so dim. I tried to have the dealership replace and they stated that although there have been many complaints it has not been recalled therefore they will not replace at no cost. The cost to replace one headlight is $800.00
Tl* the contact owns a 2011 cadillac srx. While driving at an unknown speed, the headlights failed to illuminate. There were no warning indicators illuminated before or during the failure. The dealer was not contacted about the failure. The vehicle was not diagnosed or repaired. The manufacturer was not notified. The failure mileage was 98,000.
Headlites don't light up road at night need to use high beams
Moisture continues to enter the headlights causing the bulb to short out and creating dangerous driving condidtions. Dealers want $1000 to replace the headlamp assembly
Mosture/condensation in passenger headlamp assembly, caused reduced illumination and failure of the lamp and supporting electrical assembly
I purchased my 2011 cadillac srx on feb. 3, 2018 and since have had to replaced the entire headlamps assembly 3 yes 3 times within one month of having this car. Also had to replace back drivers side hub because the stability light came on after having it only 2 weeks. Can not seeing driving at night and gm needs to do a recall on these lights before someone gets killed because of it!!!!
Headlight on low beams are almost worthless. Both headlights have filled with moisture over the last year compounding the problem. This is a "premium" automobile then they should treat them as such and repair the problem.
Low beams have been noticeably dimmer over time. High beams a bright. Low beams seem dangerous.
Tl* the contact owns a 2011 cadillac srx. While driving approximately 65 MPH, both front headlights were dimly lit, which made it difficult to see the road and traffic ahead. The vehicle was taken to chevrolet of turnersville (3400 nj-42, turnersville, nj 08012, (856) 516-6100) where it was diagnosed that the parts needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was 7,000.
My 2011 srx needs to have the front passenger headlights replaced due to water in it completely out and now the driver side as well is having condensation and water leaking. So I now have to have two headlights replaced. Headlight outage was noticed driving home on highway and noticed car is not lighting up the highway properly.
Headlamps have become so dim they are very dangerous and the only way to drive at night is with high beams which is also not safe for other motorist. I do not see any moisture in either headlamp as others have stated. In reading the other numerous complaints this is a situation that needs to be addressed and repaired by the manufacturer for a faulty and dangerous product.
The headlights on this vehicle provides no illumination when set on dim. We have to drive with our brights all the time. Absolutely can not see when using the dim setting. It is frightening.. It does not matter if vehicle is moving or sitting still...using the dim headlights provide the same illumination as not using any lights at all.
Extreme moisture buildup in both headlight assemblies causing decreased nighttime visibility and additionally causing bulbs to blow out. Purchased 2011 srx used in 2017 with 63,000 miles, not aware of the defect at that time. A limited warranty was also purchased for an additional $2700 but was informed after asking the dealership to investigate that defective headlights are not covered. Quoted almost $5,000 to replace both. This is highly unsafe as well as unfair to the public, not only the risk of failure potentially causing bodily harm but I do not believe that I should be required to pay an additional $5,000, not including the warranty purchased, to repair a manufacturer's defect.
Visibility is dangerous when headlights are on low beams. It appears as if you are driving with your lights off- major safety hazard- very dangerous!! Was almost hit head on because driver did not see my vehicle.
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