At 32,650 miles, while parked in my driveway, the car began to flash the headlights and honk the horn four times in succession, then it would stop. I saw this happen four different times in two days while it was parked. At this time, there was also a constant ticking sound in the rear of the car and the lift gate would not open. I took it to my local cadillac service today, november 19, 2018. The problem was diagnosed and I was told the sunroof rear drainage tubes had leaked water onto the lift gate motor causing it to quit working. This repair would cost me a minimum of $1800 because the warranty expired on november 4, 2018, (due to the delivery date being beyond three years). Since purchasing this certified pre-owned 2015 cadillac srx less than one year ago, I've dealt with headlights so dim I could not see to drive at night. After four visits to cadillac service they finally figured out a fix. There were transmission issues: the car would hesitate when giving it the gas from a stopped or slowed position to the point it jerked me and my passengers back in our seats. Once again, it took four tries to get it fixed. And, the battery completely died at 30,000 miles.
2015 Cadillac SRX electrical complaints
Page 3 of 3: complaints 41 to 45 of 45, newest first, as owners wrote them.
Cue system freezes all the time. This began as soon as my full warranty ended. I thought it was a fluke initially. However, now with 54000 miles, the cue system is totally ineffective. This needs to be a recall seeing the massive number of car owners with the same problem.
The cadillac cue screen is faulty and needs to be recalled. I purchased my cadillac new from the dealership and before it hit 9,000 miles the cue screen started freezing and switching radio stations and the touch screen would not work. I took it to the cadillac dealership in leesburg, fl and they replaced it. There was a back order on the cue and it took 3 months to get replaced and I had to escalate it thru gm to finally get it replaced at 3 months. That was june 2016. At 46,000 miles the cue started doing the same thing it had done before. I took it to the dealership in leesburg, fl and once again had to have the cue replaced. My co-worker also has a 2015 srx and at 15,000 miles she also had to have the cue replaced (same dealership). Needs to be a recall , for people out of warranty this can be an expensive fix and it's obvious the cue has a defect. When it was first replaced in 2016 I was told by service that the reason for the 3 month delay was due to a backorder because so many had to be replaced.
Tl* the contact owns a 2015 cadillac srx. The contact stated that the informational touch screen panel seized. The vehicle was not taken to a dealer to be diagnosed or repaired. The manufacturer was notified of the failure and stated that there was no recall for the failure. The VIN was unknown. The failure mileage was approximately 60,000.
The cue touchscreen does not work half the time.
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