We stopped at light or stop sign,when taking off here a loud boom or kick.
2015 Cadillac SRX transmission complaints
Page 2 of 2: complaints 11 to 18 of 18, newest first, as owners wrote them.
While at a dead stop and then trying to accelerate, vehicle will have a lag before any acceleration occurs. Lag can be from 5-10 seconds. Has happened several times over past 12 months. Extreme safety issue. Been to dealership each time, but they cannot reproduce and no diagnostic codes appear. 3.6l engine. I see that a recall for a very similar issues was performed on 2013 model year srxs. That recall required reprogramming of transmission control system. Same issue????
I've been having the same problem as another driver with the exact same situation. It seems like we're both having the same problem, and we're both being ignored. When accelerating, car lunges forward and kicks back when transmission is changing gears at relatively low speed. Car has been brought to dealer (patrick cadillac in schaumburg, il) numerous times but dealer claims it is a normal condition. When pressed the service manger admitted it is normal but on the extreme side but refuses to remedy the situation. I believe the car is unsafe and should be repaired. Gm corporate has been has been contacted on numerous occasions and is uncooperative and refuses to return any communication. When one pays the money to buy a luxury vehicle, one expects problems to be taken seriously and repaired.
On inclined or hilly terrain the car rolls back even if in drive. After a complete stop due to traffic or stop sign or signals, when foot is taken off the brake pedal, the car begins to be rollback instantly. Such sudden shift of gear is scary. Reminds you of all the accidents caused by automatic shift of gear. It is a major safety issue. Never had experienced such roll back in the gm cars we previously owned. And they were less expensive cars. The car was bought in novi michgan and was taken to virginia. It was driven around washington dc metro area for almost one year. The issue was reported to a dealer in virginia and michigan. Not much attention or importance was given. In novi, when asked for documentation of our report, was told it is placed in the system the GPS system in the car at occasions have given wrong directions, which it attempted to correct at the last moment requiring immediate and quick maneuvers. That itself causes grave safety problems in multi lane roadways. The GPS system I'm the I phone is actually better and more uptodate. The spoken instructions are not as clear as other systems. The dealer said they were not equipped or trained to correct this problem
While rolling in bumper to bumper traffic transmission shifts very hard from 1st to 2nd gear
When accelerating, car lunges forward and kicks back when transmission is changing gears at relatively low speed. Car has been brought to dealer (vera cadillac in pembroke pines) numerous times but dealer claims it is a normal condition. When pressed the service manger admitted it is normal but on the extreme side but refuses to remedy the situation. I believe the car is unsafe and should be repaired. Gm corporate has been has been contacted on numerous occasions and is uncooperative and refuses to return phones. They have also refused to remedy the situation.
When accelerating, car lunges forward and kicks back when transmission is changing gears at relatively low speed. Car has been brought to dealer (vera cadillac in pembroke pines) numerous times but dealer claims it is a normal condition. When pressed the service manger admitted it is normal but on the extreme side but refuses to remedy the situation. I believe the car is unsafe and should be repaired. Gm corporate has been has been contacted on numerous occasions and is uncooperative and refuses to return phones. They have also refused to remedy the situation.
Car was making whistling/howling sound between 30mph-45mph. Thought possibly a breaking in issue, but continued after 1200 miles and was most prevalent at stated MPH above. Shop stated bearing issue in drive shaft and entire drive shaft must be replaced. Concern over effect to other power train parts connected to defective drive shaft. Could not be driven until parts replaced. Definitively, a safety issue.
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