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Cadillac SRX steering lock-up problems

11 of the 3,266 owner complaints about the Cadillac SRX describe steering wheel locks up, most of them for the 2005 model year.

owner complaints
11
worst model year
2005
typical mileage
75,000
Is there a fix? There are 2 recalls for this area of the car. See below

By model year

  • 2012
    1
  • 2011
    1
  • 2010
    1
  • 2005
    5
  • 2004
    3

What owners say

Filed Nov 22, 2017 · Steering · 89,000 miles · MA

When you go through a puddle the steering locks up and you can't move for about 15 20 seconds this causes you to panic and is dangerous cause you can't straight out the wheel.

Filed Jan 4, 2016 · Steering · 59,184 miles · UT

Tl* the contact owns a 2010 cadillac srx. The contact stated that while making a left turn at 5 MPH, the steering wheel seized without warning. The vehicle was taken to an independent mechanic where it was diagnosed that the power steering fluid was leaking and the power steering hose needed to be replaced. The vehicle was not repaired. It was unknown if the manufacturer was notified of the failure. The failure mileage was 59,184.

Filed Nov 21, 2014 · Electrical, Steering · 75,000 miles · CA · fire

Tl* the contact owns a 2005 cadillac srx. The contact stated that while driving at approximately 15 MPH, the heater was activated and there was an abnormal noise. The contact also stated that there was a burning odor emitting from the vents and the steering wheel seized. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure. The approximate failure mileage was 75,000.

Filed Sep 29, 2014 · Engine, Steering · 115,000 miles · MA

Tl* the contact owns a 2005 cadillac srx. While driving 60 MPH, the steering wheel seized without warning. The vehicle stalled and did not restart. The vehicle was towed to a dealer where it was diagnosed that the engine needed to be replaced. The manufacturer was not notified of the issue. The failure mileage was 115,000.

Filed Jun 13, 2012 · Steering, Transmission · 500 miles · GA · crash

Tl* the contact owns a 2012 cadillac srx. The contact stated when she exited the vehicle, she locked the doors with the rke and went inside the house. Approximately 20-30 minutes later she walked back outside to find her vehicle in her neighbor's yard across the street facing the other direction. It was then discovered, the vehicle was still in drive and was locked. The contact also stated the power steering lock, which also caused the accident. The rke allowed the contact to get out of the vehicle and lock it, without being in park.

Filed Mar 19, 2012 · Driver assistance · CA

After my purchase of the 2005 cadillac srx in 2007i have had a continuous problem with the stability system ever since. A message keeps popping up that the stability systems needs maintenance followed by another message that the stability system has been engaged, which comes up several times when your on the freeway traveling 60+MPH. I've brought the car in to get looked at, however they are unable to find the problem since the message did not pop up at the dealership. This is a dangerous problem to have especially when your on the road and the message pops up that the stability system is engaged and your steering locks for a few seconds and you have no control of your steering wheel. I've been able to turn the traction control off, however it still doesn't change the problem. You will still encounter the stability message coming up, then experience the steering lock up and then it goes away. You can get into a major accident if this is not fixed with cadillac. Although most cadillac owners are getting the run around with this specific problem, gm please hear all the complaints made by cadillac owners, these statements should be taken seriously.

Filed Apr 14, 2011 · Steering · 81,000 miles · OH

While changing lanes...my steering wheel locked and vehicle jumped to the right lane. I restarted the car and the wheel was free. I took it in for repairs and was told I must replace the entire steering rack, pump and hoses for a cost of $ 2,489.00. The repair facility told me this is very common in srx and that he just did the same thing on another 05 srx! Scary and costly!

Filed May 20, 2010 · Driver assistance · GA

We purchased a 2004 v8 awd cadillac srx soon after we got it the stability control system began to come on. It has caused us to jerk the wheel while driving at high speeds b/c it came on and pulled the car to the opposite way. When we brake the steering wheel locks up and is hard for us to control causing us to almost running into other vehicles. During this time both my right and left rear hub assemblies went out we believe the system turning on and off caused this. We have had both hub assemblies replaced new tires added on and had all tires aligned hoping this would solve the problem. To our surprise this did not solve the problem it just keeps on recurring we do not know what to do. We believe there should be a recall b/c alot of people are complaining and this could cause an accident. Does someone have to be hurt in order for something to be done about it. Thank you for your time I hope to hear back from you on this situation.

Filed Apr 9, 2007 · Acceleration, Airbags · 100 miles · MA

Tl*the contact owns a 2004 cadillac srx. The contact stated that the vehicle has been a safety risk since the time of purchase. The vehicle stalls and shuts down while driving at various speeds. The instrument panel illuminates and the steering wheel locks. The contact can predict when the vehicle is about to stall because the rpms increase. The vehicle was brought to the dealer on five occasions for the stalling, but the dealer could not duplicate the failure. The speedometer and air bag sensor light failed . Intermittently while driving. The vehicle lunged forward while driving and the electrical system malfunctioned. The contact felt the vehicle was a lemon and that the federal safety agency should be aware. The current mileagewas 51,000, and failure mileage was 100.

Filed Aug 11, 2005 · Electrical, Steering · ME

Dt:the contact owns a 2005 cadillac srx. Hls his wife parked the vehicle and the steering wheel locked. She could not get it unlocked. Vehicle was towed to the cadillac dealership, and they had to unhook the linkage on the transmission in order to be able to tow the vehicle. The dealership ordered a new key assembly, and they had to remove tumbler number 3. In order to get the lock to open they had to drill the lock cylinder and remove the cylinder. Dealership returned the vehicle to the contact, claiming it was fixed . However, while driving the steering would locked again and she had a hard time getting it unlocked. Currently, upon turning the steering wheel back and forth one can hear a grinding noise. The vehicle was taken back to the dealership. The contact asked the dealership if they had to take the steering wheel off to correct the problem with the door open indicator, and the dealership said that they didn't. But when the contact told them he spoke with another mechanic they said that they did have to take the key assembly apart which was on the steering column to fix it . The dealership changed their claim. Also, the air conditioning in the back did not work . It was taken to the dealership and they finally corrected the problem. After six times of taking the vehicle. To dealership they found that some parts in the back were unhooked and this was straight from the factory.

Related recalls

Steering: hydraulic power assist: power steering fluidReported September 30, 2010 · 3,459 vehicles affected
What is wrong
General motors is recalling certain model year 2010 cadillac srx vehicles equipped with 2.8l gas engines (lau) or 3.0l gas engines (lf1). Some of these vehicles have a condition in which processing of the crimp during manufacture of the power steering pressure line may have damaged the line. If the line was damaged, a power steering fluid leak may develop. If there is a sufficient amount of fluid loss, the driver will hear noise from the power steering pump and increased effort may be required for steering.
Risk
If power steering fluid sprays onto hot engine parts, an engine compartment fire could occur.
Remedy
Dealers will inspect and if necessary replace the power steering line free of charge. The safety recall began on november 12, 2010. Owners may contact cadillac at 1‑866‑982‑2339.

Recall number 10V450000 · Recall details

Steering: linkagesReported June 9, 2004 · 41,928 vehicles affected
What is wrong
On certain passenger vehicles involved in this campaign, the lower control arm ball stud nut/washer assemblies with washers were made of the wrong material. The washers may fracture and become loose or fall away from the vehicle, reducing clamp load. Separation of the control arm ball stud and steering knuckle, due to disengagement of the tapered attachment and retaining nut, is possible.
Risk
If the control arm separates from the knuckle, the affected corner of the vehicle will drop and the control arm would be forced downward, contacting the wheel. The affected wheel could tilt outward and create a dragging action that would tend to slow the vehicle and create a tendency for the vehicle to turn in the direction of the affected wheel. In extreme situations, the affected wheel assembly could separate from the vehicle. Separation of the wheel assembly would also sever that wheel;s hydraulic brake hose and result in diminished braking performance of the vehicle, which could result in a crash.
Remedy
Dealers will inspect the ball stud joints and measure the torque of the nut for all front lower control arms in all models affected as well as the rear lower control arms on the xlr and corvette. If the torque is not at specification, the dealers will replace the ball stud, the knuckle, and the nut. If the torque is at specification, the dealers will replace the nut/washer assembly only. The recall will begin on august 25, 2004. Owners should contact cadillac at 1‑866‑982‑2339 or chevrolet at 1‑800‑630‑2438.

Recall number 04V273000 · Recall details

Questions about the Cadillac SRX steering lock-up

Which Cadillac SRX years have steering wheel locks up problems?

The model years with the most reports are 2005 (5 complaints), 2004 (3 complaints) and 2010 (1 complaints).

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