Cadillac XT6 backup camera problems

Filed Jan 5, 2026 · Electrical · SC

The vehicle was previously recalled for an intermittent backup camera failure. Prior to me purchasing the vehicle, the recall was completed and documented as repaired. I went in to the Myrtle Beach Cadillac dealership for reoccurring issues with the camera failing exactly as disclosed in the recall. It will randomly cut to a black screen with a camera icon crossed out in red. It is a true safety issue that leaves my family as risk of a collision or injuring someone else.It cannot be recreated on request as it is happening intermittently. The dealership refused to inspect the safety recall repair for proper operation and only stated that the recall repair was completed.

Filed Dec 3, 2025 · AZ

The rear camera blanks out when backing out of driveway into the sun. It prevents me from seeing cross traffic and pedestrians. The dealer looked at the system and said it something I had to live with. This seems to be an intermittent problem, as sometimes it suddenly starts to work, or when I back into the street over the curb gutter. If I back the vehicle into the garage and drive out into the sun, the front camera is not affected by the sun. I feel this is a safety hazard to pedestrians and other vehicles. The dealer seems very indifferent to the problem

Filed Jul 14, 2025 · IL

When backing out of garage, but still in the garage, the rear- view camera shows a clear image. When the car backs into the sunlight from the garage the screen goes white for 10 seconds before the image reappears. The dealership Maintenance Department said that is normal! If I step on the brake while the image is white, the picture immediately comes back. If I place the transmission in park, it immediately comes back. When I drive the car at night, the rear-view mirror looks like I am looking through dense fog. The dealership Maintenance Department said that was normal because it is an infra red system and when LED headlights shine into it it causes this reaction! This car is still under manufacture warranty. I have owned two other identical XT6 Cadillacs and they did not do this. I have the 4/29/2025 Service Report of the dealership that reported the rear vision camera and back-up camera very foggy at night, but fine during day.

Filed Dec 25, 2024 · Brakes, Driver assistance · FL

brakes locking up when backing out of parking spot numerus times, took 20 minutes to back out my 10-foot driveway backup camera saw something that wasnt there brakes keep locking up HARD every foot or so seat kept vibrating front camera was very erratic before this warning of thing that were not there Venice cadillac's service dept answer turn this off in options WOW asked for a fix "there are none just turn it off" my question why is my $75,000 car without a very much needed option that also was a selling point no answer just turn it off

Filed Feb 6, 2024 · Driver assistance, Electrical · NY

Rear camera stopped working. Normally when car was put in Reverse the rearview camera would show you what is behing your car. This camera stopped working in this car. When in reverse a red triangke pops uo indicating some type of malfunction and a red circle with a camera inside with a line going across indicatimg there in no camera. It was working the day before fine and it just stopped working the next day. There is no physical damage to camera or car in general.

Filed Mar 10, 2023 · Electrical, Visibility · FL

I purchased a 2023 Cadillac XT6 .the issue is when I SHIFT into reverse at night the back up camera get very dim and it is very hard to see anything thru the rear display. Cadillac say's it is working as designed. .They are correct. I tried this on other Cadillac XT6 car and same issue. There is a safety issue it is VERY dim. I tried a Buick,, and Chevy and they both worked great I could see at night in a dim Garage .All ALL they say is "it is working as designed". This answer does not fix a safety issue that is required to work in ALL cars. It is very hard to see what is behind me. The dealer has seen it and admits there is a design issue. However they can only tell Cadillac that "it is working as designed

Filed Feb 13, 2023 · Visibility · FL

I have a Cadillac 2023 XT6 When I put the car in reverse in the daytime the Back up camera display works fine. If it is at night,Raining, or during any hours of the day like in a garage the display dims .It is hard to see a person behind you or any poles. When shifting into Reverse, it is bright then it goes dim. I brought it in to the dealer and they gave me a Chevy loaner and that works great and my last car worked great. The dealer checked everything, Ans I was told "it is working to spec" although they see an issue that they can't fix.

Filed Dec 1, 2022 · Driver assistance · TX

The rear camera is not working properly. Rear camera is necessary for the driver to help prevent hitting unseen subject behind the car. Let say if there is a 2 years old kid playing in the back of my car, I wouldn't see the kid. I brought the car to the dealership for the 3rd time to get it fixed. But it seems like the problem still occurs. The issue first appeared in after a month of purchase (with about 600 miles on it)

Filed Sep 27, 2022 · Driver assistance · OH

Rear backup camera has failed 12 times since car purchase eight weeks ago. Black screen on info center with red circle with slash across the middle over a camera. The failure is intermittent and seems to fail when it is cool outside in the morning.

Filed Aug 29, 2022 · Driver assistance · 16,572 miles · MO

The contact owns a 2020 Cadillac XT6. The contact stated when she placed her vehicle in reverse(R), the rearview camera screen went blank with a line was on the display screen. The vehicle was taken to the dealer and the rearview camera was replaced; however, the failure persisted. The manufacturer was not contacted. The failure mileage was 16,572.