Parking brake failure. 2002 z71 chevrolet avalanche brake did not last a year. General brake failure. Brakes were never enough to stop car safely. Note they really fail when going over bumps. Replaced rotors twice and pads 3 times and I'm at 60k!
2002 Chevrolet Avalanche brakes complaints
Page 5 of 8: complaints 101 to 130 of 200, newest first, as owners wrote them.
I own 2002 chevrolet avalanche 1500 that will not pass inspection in texas due to the failure of my parking brake to keep the vehicle from moving after the parking brake has been applied, and the vehicle put into drive. I understand that a recall has been issued for vehicles with manual transmissions that are equipped with the same type of parking brake that my vehicle has. I read federal notice dp05-009 outlining a response from a complaint regarding the parking brake failure that was due to a faulty retaining pin that gm has now corrected. The response stated that since automatic transmissions had parking pawls, a recall was not warranted. If the state of texas considers the failure of the parking brake to be a safety hazard in automatic transmissions, why does the federal safety agency deem that it is not a defect.
Brakes work sometimes, half brakes,( were you have to pull the emergency brake to stop), or brakes go on by themselves were you have to pull over and stop and wait or cool your breaks until they cool down.( because the breaks are smoking. )problem has been going on for 7 months. 2002 avalanche. The vehicle has been in the dealers 7 times and the last time on 05/08/06 because I almost hit a child. They replaced my brake lines but brakes still lock up and go on by themselves, when you stop quickly. Gave the dealer the paper work on salt affecting the anti- lock sensors recall since I live in florida on 05/08/06 and told me in did not apply. My wife's 05 equinox went in for the exact same problems on 05/12/06 with no brakes at all except for the emergency brake and they want to replace her master cylinder. I told the dealer about the recall in the northern states and provided them with the recall paperwork and was blown off!. My truck came back today 05-12-06 with the exact same problems after being fix by the dealer.
Emergency brake failure without ever using it, makes a roaring sound when you are diving down the road. Dealer said this a problem with all the 2002 chevy avalanches and trucks,design flaw, but they would be glad to fix it for a price. Said couldn't believe I haven't had a problem before now, guess its because I never use it and it just finally failed on its on. If the dealer knows this is a common failure shouldn't gm be responsible fir this?
Dt*: the contact stated every time the brake pedal was applied the brakes pulsate. The vehicle was taken to dealer. Upon inspection the front and rear rotors were corroded. The dealer attempted to turn the rotors however; due to the corrosion they were unable to do so, therefore the rotors were replaced. In a separate incident, while using the air conditioner and heater fan, smoke came from the vents. The fan was turned off and the vehicle was taken to the dealer for inspection. The compressor, fan and relay was replaced.
The vehicle is a 2002 chevrolet avalanche. 1]the intermediate steering shaft has gone bad twice in 61,000 miles, dealer refuses to fix. This could cause the u-joint in the steering shaft to fracture on rough roads. 2] the ABS brake system has intermittent failure problems, this could cause a loss of brakes at slower speeds and cause an accident.
Brakes on 2002 avalanche and customer service from ray hutson, lacrosse wi. Using chevrolet maintenance plan. 27,821 miles - performed 6k maintenance which includes; lube parking brake, rotate tires, inspect brakes. Ok with work. 30,533 miles - performed detail recondition of vehicle. Poor work. 30,583 miles - repaired tailgate, complained of detail work. Picked up vehicle with no noticeable mileage but used approx 6 gals of gas. Guessing they ran the engine all day to dry out inside of vehicle. 30,916 miles - completed tailgate repair. Ok 34,244 miles - oil change 38,085 miles - oil change and goodwrench pre02004 maintenance check list completed. Ok 41,926 miles - 6k maintenance service. Found brakes and rotors bad, had them replaced, total cost was $1,321.00. At time of pickup, requested reason for this happening. Was it my fault or the good wrench plan, why were the brakes not found to be going bad before they ruined the rotors? They would let me know. 2 weeks later- I called them, said they would check with gmc. 4 weeks later -I called them, said they would check with gmc. 3 months later, received notice for oil change. Went to ray hutson, asked about brake problem. Was told they had heard back from gmc the first week, they would not cover it as parts were not available to look at. At that time, I felt that I was not a customer worth a phone call from them.
Dt*: the contact stated the rear backing plates are corroded. The vehicle is located in a salt belt state. The dealership has been alerted; however, the vehicle has not been repaired.
I believe your recall system is broken. My vehicle was recalled for a brake problem. I was not experiencing any problems but I took it in for the recall anyway. The service performed was inadequate to address the problem. 3 months went by and the wheel sensors failed. When I took the vehicle back for service they said it was not covered under the recall because I already had addressed the recall. This would suggest I should have waited for the problem to exist before addressing the recall.
There are two separate brake problems... Parking brake does not work proper now or when the vehicle was new. Gm has continuously denied that this was a design problem. In addition, the anti lock brakes take a long distance to stop. (since rear brake pads wear out much quicker than front pads, it appears anti lock brakes are not applying much pressure to front pads).
I pulled into my garage in my 2002 chevy avalanche and the ABS light came on. I turned off the engine and a terrible buzzing noise came out of the vehicle. I determined the engine fan was not running and (after nearly an hour) discovered the ABS module was running continuously. I finally disconnected the ABS fuse under the hood before the whole thing caught on fire. The truck only had 55,000 but was out of factory warranty. The dealer said the ABS module shorted-out internally. Only $975 later for parts and labor I had ABS brakes again. Gm has had documented problems with the ABS on the '02 avalanche but so far has only issued a recall for northern states, blaming the problem on road salt rather than the obvious design or manufacture defect. Road salt didn't cause this ABS failure because we don't use it in oklahoma. The recall should be extended to the whole u.s. A critical safety part should not short out at 55,000 miles. This is a safety issue that the federal safety agency should address with a mandatory recall for all '02 chevy avalanches. Gm refuses to acknowledge that it is a safety problem rather than a warranty issue. It was only by luck that the ABS didn't go out while I was driving down the interstate.
On 12/23/05 I had my 2002 chev avalanche in for a ABS recall processing, where the ABS system would incorrectly operate under certian curmstances when traveling at less than 10 MPH. During this recall the dealer call to tell me that a very critical rear brake sheild had rusted off and must be replaced (at an estimated cost of $300). The vehicle has 52,332 miles on it. With the age of the vehicle, and milage, I do not feel "very critical" safety related components should be rusting off.
I went off road at 45 MPH airborn struck a very large tree which caused vehicle to roll over violently landing on its top. No air bags deployed, both my wife and I were ejected from the seat belts onstar was not notified. I noticed brakes acting strange just before leaving the road, they didn't slow the vehicle and didn't "click" like antilock breaks should. Vehicle was a total loss, windshield and drivers window broke, severe buckling of hood, passenger side pushed back to the tire, frame torn in several areas, duct and lower dash area displaced, sdm was downloaded showing incomplete data, sdm data does not support the amount of damage and know facts. My wife had to be airlifted to trauma cntr with serious injuries, my injuries were put on hold so that I could be with her.
Dt: the contact stated both rear rotors had to be replaced. The vehicle was taken to the dealership where the rotors were turned. The surface of the rotors then disintegrated, leaving the rotors useless. The rotors were replaced at contact's expense. The manufacturer was contacted and they insisted that they had no knowledge of such failures therefore offered no assistance. *ak update 1/11/2006 -
Dt: the contact received the federal safety agency recall campaign 05v379000 concerning the anti lock brakes. The vehicle is currently at the dealership getting repaired. The dealership states the hub needs to be replaced. Since the hub is not included in the recall the contact will have to pay the deductible for extended warranty.
I have a 2002 avalanche and I am really disgusted that wisconsin is not included in the recall for the ABS problem I.e. Wi is not a "salt belt" state. I had a mishap on jan 3rd this year that I rear ended someone at a stop sign after they started to go and then stopped suddenly. Now I'm wondering it would have happened if this was fixed.
About 2 months ago, I had a low-speed collision in heavy traffic. At about 15-20 MPH I braked hard, and the anti-lock brakes kicked in, but did not stop in the usual distance. I hit the vehicle in front of me. No damage or injuries, but very disconcerting. I read about the recall on the ABS systems of these vehicles, and took it to the dealer toady to have it performed. I was told my VIN was not on the recall list, and did not qualify. I'm having the work done anyway, at my expense. I also just failed my first nj state inspection due to the emergency brake not holding. The brake has never been used. I also see a recall on this class of vehicle (k2500)for this item, and asked the dealer to perform this recall. I was told again this VIN was not on the recall list. Again, I am having this work done at my expense. Thank you.
I own a 2002 chevrolet avalanche z66 2wd. There is a problem within the ABS braking system. At this time the ABS and brake light illuminates after a period of 3 to 5 miles of travel. The brake pressure when applying the brakes is sometimes very week and sometimes even goes all the way to the floor making it extremely limited to stop even at very short stopping distances. Again, this happens at various time while driving and since I use my vehicle to drop off and pick up my family and then off to work, I feel this is a very important issue to be addressed and a recall should be issued immediately to repair this problem. This is a very good truck and my family and I love it but it has a problem that is obviously from the manufacturer and has to be repaired to keep the family together. I have been to various dealers where I've had to pay to get this looked at and they all informed me that diagnostic test concluded the rotors and pads wear are at a very normal state and need no repairs or replacements. The problems lie withing the ABS system and repair cost will be sever. Looking over the internet at various site, I found that this is a vary common problem with a lot of avalanche owners, especially 2002 owners. Please help. I don't want to get rid of our truck over this.
You already have two investigations concerning the situation (as follows) and gm has a service bulletin out concerning the same situation but including a wider range of vehicles then just the trucks with clutches. I can forward the bulletin file if you would like to see it? Gm is telling me you would have to add the other vehicles to the investigation before they would talk to me or any of the other people concerned. Thanks the federal safety agency action number : pe03057 the federal safety agency recall campaign number : n/a make : chevrolet model: silverado manufacturer : general motors corp. Year : 2002 component : parking brake date investigation opened : december 8, 2003 date investigation closed : april 9, 2004 check to request research. Submit below. Get summary the federal safety agency action number : ea04011 the federal safety agency recall campaign number : 05v161000. Make : chevrolet model: silverado manufacturer : general motors corp. Year : 2002 component : parking brake date investigation opened : april 9, 2004 date investigation closed : may 10, 2005.
I have had problems stopping and have had the brakes checked several times, and the brakes were not the problems. With the problem of stopping some of the times there is noise when braking in low-speed; and there were times I did not stop, but pulled to the shoulder. I was on this site looking for a recall for this problem, and there is one, but not for the state of maryland.
Dt: contact received a recall letter concerning a defect between front hub/bearing assembly and wheel speed sensor. He took the vehicle to dealership to have it repaired. Now, the dealership is saying that the vehicle has excessive play in the hub bearings which was causing the ABS sensor to activate. He had no problems with vehicle prior to the recall repair. He has not contacted the manufacturer.
Dt: the contact owns a 2002 avalanche special edition. At 37,000 miles he heard the brakes rubbing. He noticed the inside of the rear brakes wore out, not on the outside. The contact stated about one year ago he had the rear brakes pads replaced. In addition, the contact stated the emergency brake wore a groove inside the rear rotors. He called a dealer, and the dealer told him to bring the car in so they could look at it. The contact did not want to take the car to dealer. He took the rotors and the brake shoes off the car and took them to the dealer. The dealer told him he should have brought the car in and let them check the car out. The contact stated he has never used the emergency brake. He did want to pay for the new rotors because of the damage done to the rotors by the emergency brake.
My 2002 avalanche has, three times this year, experienced the problem noted in the brake recall where , at low speeds, the brakes fail to apply. It is a very scary feeling and occurs mostly in stop and go traffic. The first 2 times it happened I thought I had placed my left foot sideways under the brake pedal, because no matter how hard I pushed the pedal, nothing happened. I was pretty sure I didn't have my foot under the pedal. Now I know I hadn't. My problem is that now I hear that this recall does not include my state because we don't use enough salt or there are not enough complaints! You got to be kidding! I will guarantee gm that this will cost them huge if I get in an accident. I don't care what the extent of damage is. This is ridiculous, shortsighted and idiotic. I have contacted the dealer, the zone office, my insurance company and my attorney. My insurance company and atty stated that I need to keep good notes and do as much research as possible. My dealer said "bring it in" but probably won't cover it - maybe later. I still haven't heard from the zone office. My wife can't believe how upset I am over this. I am currently researching how much salt is used in the winters here. I will not stand for this.
Vehicle = 2002 chevrolet avalanche 52000 miles -- at a slow rate of speed the brakes do not stop the vehicle and the anti locks chatter... When asking my dealer they have told me the recall does not include maryland...... I have disable my anti lock brakes for now and this relieved the problem, but when reactivated the problem remains -- will you please include maryland in your recall campaign # 05v37900 thank you for your consideration in this matter. P.s. I live in the north / west part of maryland elevation around 26000 to 29000 feet and we get lots of snow and ice not unlike the other areas of the recall. Thanks again, randy.
Consumers 2002 avalanche rotors corroded prematurely which LED to having the rotors and pads replaced. *ts the consumer received recall # 05v379000 which was in reference to the rotors after the rotors were already replaced. Based on the consumer's research he believes that the rotors on the vehicle's sold in the salt belt were not properly treated with a corrosion inhibitor. The rotors on the consumer's vehicle had to be replaced after only 28 months of use. The premature rotor corrosion LED to premature corrosion of the backing plate on the right rear.
Dt: the contact stated the parking brake on 2002 chevrolet avalanche was bad. The pads were completely worn out .the brake was nonfunctional. This happened because of a defect in the design, not because of the brake. The pads needed to be changed, and the rotors needed to be sanded. The mechanic said the design was such that the parking brake will wear out even if it was not used. The contact has not been using the parking brake. He was told that the pads needed to be changed when he took the vehicle to dealer for inspection on september 1, 2005.
2002 chevrolet avalanche ABS recall notice...minnesota not included in recall due to salt corrosion.
The federal safety agency campaign id number : 05v379000 my avalanche suffers from this exact symptom. Unfortunately I live in minnesota... And the federal safety agency has decided to leave minnesota and wisconsin off the "salt belt" list. The state of minnesota uses more salt and cacl on our roads than any of those 2 states combined. For proof you can look at the bottom of my rusting truck. Please add my state to this recall or at least contact me on how I can have my truck serviced under this recall. Details: 2002 chevrolet avalanche 2500 4x4 [xxx] please contact me about what I can do to be included in this recall. Updated 07/19/2012 *js information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6)
Dt: contact stated the brakes had a grinding noise. Contact replaced them on 7-23-05. He pulled the wheel off, and every single brake and rotor was defective. The pads were defective. He took a sledge hammer to get them off. There was inch pad touching the brakes, and that was the only thing stopping the vehicle. Replaced them, and he brought the parts to the dealer, who said there was nothing he could do. Also, called general motors, who indicated that this was normal. The car only had 29,000 miles on it. Contact had a brake problem since he bought the car. There were more pads left on the front brakes, which was uncommon. The brake pads were harder than the rotors. In addition, the rear brakes were defective. The dust covers for the rear brakes were gone . *ak the brakes gave no warning that there was a problem. The emergency brake did not work.
Dt: when applying the brakes there was a delay in stopping. The consumer first experienced the problem on 7-15-05. The consumer took vehicle to the dealership and they told him that the ABS control module needed to be replaced. Also, there was constant noise coming from the ABS control module even when the vehicle was turned off. The consumer had to replace a battery because of this. The dealership unhooked the fuse to make it stop. The consumer experienced the same problem that was included in the federal safety agency recall 05v379000/gm recall 05068 . When contacting the manufacturer, they told consumer this vehicle was not included in the recall due to VIN.
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