Tl* takata recall. The contact owns a 2007 chevrolet avalanche. The contact received notification of the federal safety agency campaign number: 16v383000 (air bags). The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. Jimmy gray chevrolet inc. (181 goodman rd e, southaven, ms 38671, (662) 996-4929) was contacted and confirmed that the parts were not available for the recall remedy. The manufacturer was notified. The contact also stated that the dashboard was fractured and may become looser over time. The failure mileage was unknown. Vin tool confirms parts not available.
2007 Chevrolet Avalanche body complaints
Page 2 of 4: complaints 11 to 40 of 75, newest first, as owners wrote them.
Cracked dashboard around airbag
The dashboard has numerous cracks that will send shrapnel flying when the airbags deploy. The pieces of the dash could be deadly in an accident with propelled by the force of the airbag.
Tl* takata recall. The contact owns a 2007 chevrolet avalanche. The contact stated that the dashboard was cracked near the air bag area. The contact was concerned that the air bag would deploy unexpectedly. The manufacturer was made aware of the failure and referred the contact to the dealer. The manufacturer also stated that the dashboard was not covered by a recall, although the contact received notification of the federal safety agency campaign number: 16v383000 (air bags). The dealer was not notified of the failure. The failure mileage was approximately 115,000.
Tl* the contact owns a 2007 chevrolet avalanche. The contact noticed premature cracks on the dashboard that extended towards the front passenger side. The contact was unable to determine if the failure would impact the air bag components. The dealer (riverside chevrolet, 8200 auto dr, riverside, ca 92504, (866) 849-7117) was notified of the failure. The manufacturer was notified of the failure and recommended that the dealer replace the dashboard. The VIN was not available. The approximate failure mileage was 58,000.
Tl* the contact owns a 2007 chevrolet avalanche. The contact stated that the dashboard split open on the driver's side. The vehicle was not taken to the dealer. The vehicle was not diagnosed or repaired. The contact stated that the vehicle was previously repaired for the same failure at bayway chevrolet (5719 broadway st, pearland, tx 77581, (281) 606-0465); however, the failure recurred. The manufacturer was not made aware of the failure. The approximate failure mileage was 100,000.
The 5.3 engine has had many complaints from owners where the engine fails due to oil recirculation and valves going bad. The manufacturer will not do anything to replace the engines. The engine starts running extremely rough and had to be towed to a repair facility
Dash board cracking , around passenger airbag and above drivers dash
After driving in the summer went inside my house, when I came out the dash had cracked above the airbag area. Also cracked above the instrument cluster. The truck was not moving. The dash has no structure under the center of the dash to keep the dash from flexing. If parking with dash half covered in shade then the dash will be different temps on opposite sides
Dash cracks............crack over pass airbag and over instrument cluster.........
Dashboard has developed severe cracking on driver and passenger sides especially around the airbag area. This is the second dashboard in this vehicle. My concern is that the airbag may be punctured or otherwise ineffective upon deployment due to the instability and sharp, broken pieces of plastic dashboard. After having the dashboard replaced previously for these same reasons it has been protected with a dashmat and sunshade. This is certainly a quality issue which gm is aware of.
My truck has developed 2 large cracks in the dash, one over the instrument cluster and the other surrounding the passenger airbag. The cracks developed around 30,000 miles. The truck has been garage kept, and now with 55,000 miles the cracks are getting bigger and much worse. The major concern is the crack around the passenger airbag. With the dash being this brittle and weak, we are afraid of what may happen in an accident where the front airbags deploy. The dash appears that it may shatter into pieces or at least come apart and potentially allow shards of plastic to be thrown around in an accident. This issue is effecting a large amount of these model vehicles, so there is an obvious defect in the design. A new design for the dash should be developed and then replaced in our vehicles to unsure our safety, and to address the cosmetic defects of a vehicle with a purchase price well over $50,000. The dealer says that gm is not going to help cover the cost, or offer a replacement part for free at least. All they said was they could replace it for $1,300. This is the 2nd big issue I have had with this vehicle, recently we had to have $2,500 in engine repairs done due to the faulty displacement on demand system is the these 5.3l engines. Another common failure in these vehicles that gm is ignoring.
Tl* the contact owns a 2007 chevrolet avalanche. The contact stated that the hard plastic dashboard developed cracks near the steering column and the passenger side air bag. In addition, while driving over bumps in the road, the dashboard shook and vibrated violently. The cause of the failure was not diagnosed. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 62,000.
Dash board broken many area's.
Tl* the contact owns a 2007 chevrolet avalanche. While driving various speeds, an abnormal noise was heard near the dashboard. The contact noticed a crack on the dashboard near the passenger side air bag. The contact was concerned that the passenger side air bag could inadvertently deploy. The vehicle was taken to an independent mechanic where the cause of the failure was undetermined. The vehicle was not repaired. The VIN was included in the federal safety agency campaign number: 16v388000 (air bags). The manufacturer was not notified of the failure. The approximate failure mileage was 100,000.
Tl* the contact owns a 2007 chevrolet avalanche. While driving 35 MPH, the contact noticed an abnormal noise coming from the dashboard along with a large crack running from the driver to the passenger side. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure. The approximate failure mileage was 75,000.
Dash cracked with 3 large cracks at 30,000 miles and chrome trim on door handles also peeled with sharp edges. Both were replaced by dealer and cracked again with < 10,000 additional miles gm refused to replace unless I paid 1/2 the cost of $1200 so never got fixed. This has happened to thousands of others and gm should be responsible for defects. I worked for gm and someone told me they were using too much torque when the dashes were installed but gm will not accept responsibility. I feel it is a safety issue as far as the airbags might go off accidentally while driving or not in the event of an accident!
Vehicle has been and is driven under normal conditions and is accident free. Cracks to dash above instrument panel and by passenger airbag. It's an obvious manufacture defect, other gm owners are filing complaints with the same issue. My concern is the crack may inflict unnecessary injury or further injury to the passenger in the event the airbag deploys. I'm hoping those responsible for insuring this defect does not cause harm to a passage takes a proactive stance and investigates this issue. Thanks - [xxx] information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6).
My dashboard has cracked. It extends nearly half way across the entire dashboard.
Tl* the contact owns a 2007 chevrolet avalanche. The contact stated that there were cracks on the dash board near the front passenger's air bag area. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure. The failure mileage was 95,000. The VIN was not available.
Tl* the contact owns a 2007 chevrolet avalanche. The contact stated that the dashboard had developed a crack. The contact stated that the crack was above the front passenger side air bag. The manufacturer was not notified of the failure. The vehicle was not repaired. The failure mileage was 180,000.
Tl* the contact owns a 2007 chevrolet avalanche. The contact stated that the dashboard was cracked open on both the driver and passenger sides. The vehicle was taken to the dealer, but was not repaired. The manufacturer was notified of the failure. The failure mileage was 86,000. Updated 02/18/16*lj updated 11/06/2017
Initially the dash board cracked in one corner on the passenger side, at the right upper corner of the inset for the passenger airbag. Now the dash board has split in the center and the left upper corner at the passenger side air bag. It seems if the passenger side air bag were to deploy the broken sections of the dash would become projectiles inflicting serious injury. I have notified the local chevy dealer, vester chevy, svc manager [xxx] , but they state it is a "normal" wear item! They refuse to address the issue. I have noticed in google searches and vehicles I look at the problem is widespread on gm tahoe and gmc yukons for several years of production. Please make this note a subject of concern. Information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6).
Dash board cracked on top left corner next to airbag and above the instrument panel. This appears to be a very common problem with all 2007-2013 chevy avalanches, tahoes, suburbans, silverados, and gmc yukons, sierras, and denalis.
Dash board has cracked around the passengers air bag and general motors has failed to acknowledge this as a safety concern and issue a recall. I'm writing this on behalf of all 2007-20013 gm truck owners who have experienced this same problem and gm has failed to offer any assistant in making repairs once warranty has expired. I say this because it's happen on my own account and thousands other in reading the forums on the web. My main concern is that the air bag is not properly seated in the dash once the cracks occur around it and could have a major effect to it properly deploying. Furthermore if it did happen to deploy it would have the potential of the weakened dash to explode and send sharp particles of plastic throughout the cabin possibly causing further injuries. I would appreciate it if you could look into this as a serious concern on behalf of all gm truck owners.
Tl* the contact owns a 2007 chevrolet avalanche. The contact stated that the front passenger side air bag compartment was cracked. Also, the contact mentioned that the dashboard was cracked near the steering column. The vehicle was not diagnosed and repaired. The manufacturer was not made aware of the failure. The failure mileage was 18,000... Updated 03-11-15 *bf updated 10/15/15
A big crack appeared on my 2007 chevy avalanche dashboard just above the cluster (passengers side). A second crash appeared just next to the passenger air bag cover, which is a potential safety issue.. I wouldn't like to see plastic parts on my passengers eyes if an accident occurs.
Noticed cracks in dashboard around 25,000 miles called gm and complained... Was told to take truck to local dealer and after complaining dash was replaced... Now I notice the replace dash has since broken again! This time it did not crack instead pieces that connect the dash are broken. Now there is a big gap in the dash were it is suppose to connect.
Not sure of the exact date my husband noticed the dashboard was cracked in two places on our avalanche. It is my understanding that this is a common problem with the avalanche and similar gm vehicles and nothing is being done about it. All the owners of these vehicles would like something to be done about the dashboard. It is a factory defect and should be taken care of by gm with no expense incurred by the owners. I am sure there are many more owners who have not reported this issue.
There is a crack in dash at site of passenger airbag and a crack on dash above instrument cluster panel. Never had an accident or damage to vehicle. We are the original owners. We are concerned that the passenger airbag could be compromised and deploy without incident. Don't know how long it has been there but noticed it in june. With all the airbag recalls, we feel this could be one also as we have found other chevrolet owners with the same issue.
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