Beginning of december 2015, noticed a dash crack over instrument panel behind steering wheel. Also small crack by passenger air bag. Contacted and took to ray chevrolet. I expressed concern about crack by airbag--was told by service manager that it was probably not a safety issue and the amount that I had to pay was determined by a formula by gm. Gm said there is a formula but local dealer has leeway on price. First offer was $320; second offer by dealer $200. Gm says they can't help. Noticed on the internet, lots of complaints about this very issue. Crack by dash appears to be getting larger. Car is in excellent condition and has been well cared for. 57,000 miles.
2010 Chevrolet Avalanche body complaints
Page 2 of 2: complaints 11 to 16 of 16, newest first, as owners wrote them.
Tl* the contact owns a 2010 chevrolet avalanche. The contact stated that the dashboard was cracked from the air bags area to the vents. The contact was concerned that the air bags might inadvertently deploy. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 45,000 .
The dashboard is cracking for no apparent reason. One crack near the airbag on the passenger side, the second one is directly above the speedometer and gages.
The plastic dash has began to spilt in numerous places causing safety concerns. The dash is worsening as time passes by. I am concerned because the plastic shards may break loose and cause harm to occupants riding in my vehicle. It is my position that the cracks are aa manufacturers defect and no vault of my own. I contacted both my local dealer and gmc failing to get resolution to this serious safety concern. According to various internet blogs and a facebook account there are hundreds of gm SUV owners across the nation having the same safety concerns. Any assistance with this issue is extremely appreciated.
Crack appeared in dash while truck was parked coming from the passenger side airbag location. The bag may catch on the crack if it was deployed.
The dash is cracked around the passenger side airbag. Upon checking the internet I found this is a common problem on chevrolet trucks. I am concerned that the structural integrity of the air bag may be compromised in the event of the air bag deployment. It may be possible that pieces of the airbag could break off and strike the occupant in the passenger seat or it may deflect the air bag altogether. Chevrolet is not taking the responsibility for fixing this even though it is not a part that would receive wear and tear and it is just an obvious defect in the design.
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