I have a 2021 Chevy Blazer that has 31,0000 miles and my steering locked up. I was driving and barley got into a parking lot. Told by a certified dealer it is the power steering gear and possible the power steering module. No parts available and no ETA. This does not make sense that the steering with such low miles has gone out. I have read on the GM forum that multiple people have had this issue. I could have been killed. Why has there not been a recall on this very expensive repair?
2021 Chevrolet Blazer steering complaints
Page 2 of 2: complaints 11 to 15 of 15, newest first, as owners wrote them.
P0128, AC not working, Steering Assist Reduced, and Temp Gauge not working. Problem caused by faulty ECT wiring. First the problem is the ECT is a two wire (signal + and -) 26 gauge wire running through the ignition coil wire harness. Ignition coil signals are very high voltage and fairly fast frequency which causes a lot of EMI which is easily picked up on a 2 wire voltage based wire set. The ECT wiring should have been a twisted shielded pair if running next to Coil wiring or they could have used a single wire resistance thermistor, but they should have just routed the signal a different way to begin with. This is a design issue and it should be a recall...maybe a class action lawsuit is needed to force them to fix it correctly. The FSB (field service bulletin) fix blames loose connector terminals and it patches the computer software to not include ECT wire failures in the Steering, AC, and temp gauge inhibit logic (overtemp readings will still fail off these functions). Also the P0128 code can come back occasionally.
Steering assist reduced message comes on and temperature guage goes down to cold not working and after you shut car off fan runs full force for 10 minutes. Shows no check engine light or no codes.
The failing component is the ESC/power steering. It is available for inspection. It is currently at Bayway Chevrolet in Pearland, Texas. My safety and the safety of others is at risk when the power steering fails not allowing me to turn out of the way from road hazards or even make legal turns. This could result in an auto accident causing bodily injury or death to me or other drivers. Yes, a service shop in Alvin was able to see/reproduce the errors. No, however the vehicle is currently in the shop being looked at by service techs. There were no warning lights, messages, or other indications prior to [XXX] around 2pm EST, when this happened. The vehicle was driven home from work that evening. The vehicle was not driven all day [XXX]. Today, [XXX], I drove the vehicle to the service shop in Alvin, Texas to replace the battery. Around 10:45am EST, the errors/messages came on. I drove back to the battery shop in Alvin and they ran the codes. This is where they were able to feel the steering tighten up. I drove the vehicle to Bayway Chevrolet for repairs. Once I receive an estimate or repair invoice, I would be happy to send that over. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
The contact owned a 2021 Chevrolet Blazer. The contact stated while driving 69-70 MPH, the steering wheel strongly pulled to the left side and into the roadway median. There was no warning light illuminated. The contact stated that the vehicle hit the median and bounced, facing incoming traffic. The contact slammed on the brakes and shifted into park (P). The air bags deployed. The contact was able to exit the vehicle with the assistance of bystanders. Emergency services arrived at the scene but the contact was not transported to the hospital at the time. The contact later received medical assistance and was informed she had sustained soreness on the neck, shoulders and bruises all over the body. Additionally, the contact was advised she had sustained post traumatic stress disorder (PTSD). A police report was filed. The vehicle was towed to a tow lot, where it was totaled. The dealer was not notified of the failure. The manufacturer was notified of the failure and a case was opened. The failure mileage was approximately 24,000.
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