Rear backup camera cuts out periodically while using. Multiple reports of this issue in online discussion groups.
2023 Chevrolet Bolt Euv: backup camera failure
5 of the 119 complaints about the 2023 Chevrolet Bolt Euv describe backup camera failure.
- owner complaints
- 5
- of this car's complaints
- 4%
- recalls
- 0
Backup camera failure by model year
- 20235
- 20223
What owners say
The camera system—including the backup cameras when you put it in reverse— more often than not produce an error on the display screen instead of a view of the rear rendering this mandated safety device unusable. It is available for inspection. The rear view camera is a mandated safety device required on all passenger vehicles. Not having it available makes it much easier to back into other vehicles or pedestrians walking behind the vehicle. This is a reproducible issue. It was inspected by a dealer and a problem was confirmed. It was repaired with a new module under warranty. Three months after the repair, the issue has reoccurred and the vehicle is no longer under warranty. The repair from the dealer did not fix the issue. It has not been inspected by anyone other than the dealer. There is no warning prior to the issue occurring. The only warning is a crossed out camera as the error occurs. An internet search shows this is a very common issue with this vehicle.
Rear backup camera feed fails to display on infotainment screen. The issue appeared about a month ago and persisted until I took it into the dealership. The service center updated the software, and the camera initially worked properly again, but within 2 weeks of the repair, the issue recurred and persisted. Federal safety standards require all vehicles made after May 2018 to have functioning backup cameras. I live in a neighborhood that has a lot of small children, and their safety is at risk when any vehicle’s back up camera is not working.
The contact owns a 2023 Chevrolet Bolt EUV. The contact stated that while in reverse(R), the infotainment screen displayed a red, triangular warning symbol, rendering the back-up camera inoperable. The contact also stated that an alert feature warning the driver of incoming objects also failed to operate as needed. In addition, the contact stated that the infotainment system intermittently failed to return to normal operation while shifted out of reverse(R). The vehicle had been taken to the dealer on numerous occasions where the wiring harness, back-up camera, head unit, infotainment screen, and other parts related to the defect had been replaced; however, the failure persisted. The manufacturer had been notified on numerous occasions about the failure but offered no solutions. The vehicle was not repaired. The failure mileage was 1,506.
Intermittently, the car's cameras will be unavailable for the duration of a drive. Backup camera does not show a feed when the car is in Reverse. Simply turning the car off and back on again does not resolve the issue. Issues goes away by itself, and reappears some amount of time later. No consistent location, temperature, time of day, or other condition has been observed.
Service bulletins that may apply
- This service bulletin provides Requirements for Replacement of the Dual Mode Cord Set Under Warranty.
- This warranty administration bulletin provides information for dealers/technicians on System Reset and...
- This service bulletin provides diagnostic information for dealers/technicians on an Amber Light on Dual...
- This service bulletin provides repair information to correct a customer concern of a Malfunction Indicator...
- This service bulletin provides information on the proper Reflective High Temperature Heat and/or...
- The intent of this service bulletin is to identify aftermarket ALDL or DLC interface devices as potential...
- This service bulletin provides information for dealers/technicians on Service Programming System (SPS)...
- This service bulletin provides information to diagnose batteries that have set for a long period of time...
Related recalls
No recalls on record for this model year.
Questions about the 2023 Chevrolet Bolt Euv backup camera
Is backup camera failure a common problem on the 2023 Chevrolet Bolt Euv?
5 of 119 owner complaints about the 2023 Chevrolet Bolt Euv (4%) mention backup camera failure. The model year with the most reports is 2023.
Is there a recall or service bulletin for this on the 2023 Chevrolet Bolt Euv?
There are 0 recalls and 96 service bulletins for the same area of the car. Check them below with your VIN.
Other symptoms on the 2023 Chevrolet Bolt Euv
Adaptive cruise 7Lane assist 7Phantom braking 6Collision warning 5
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