The battery may be faulty and burst on fire. This was recall last year and this year and the remedie didn’t work. 2 more fires where confirm after the final remedy
2017 Chevrolet Bolt EV transmission complaints
Page 2 of 2: complaints 11 to 27 of 27, newest first, as owners wrote them.
I am extremely concerned about the battery fire recall for my 2017 Chevy bolt. I live in a townhome, with the garage on the first floor. The only place I can charge the car and park is in the garage on the first floor. And the only way to escape the building is by walking past the garage. So, the risk of a major car fire in the garage is very life threatening to me and my family! I am disappointed about how Chevy has handled this defect. I realize mistakes happen, but I think chevy could have taken more steps to ensure the safety of their customers, and not leave them with a broken car that has lost value due to the perception that it is unsafe. Chevy originally identified this defect Nov. of 2020. They shipped a temporary fix, limiting the range to 90%, decreasing the utility of the car, and didn't ship a "real" fix until around June 2021. We have learned that both the temporary and "real" fix were not effective, and cars have caught on fire with both fixes. Now we are told we won't even be informed about the next "fix" until September! A few things aggravate me: * This is getting to be almost a full years time since a known defect appeared before an effective fix was provided. Unsafe cars have been driving around for about a year! * Chevy has not informed owners the root cause of the issue beyond "a manufacturing defect". How are we supposed to have confidence that the next "fix" actually fixes the problem? We deserve to know what the problem was, and be given proof that the recall actually addresses it. * On the new recommendations, the car now has 50% the range and can't be charged inside. This makes it unusable for many, including me. Why isn't chevy explicitly providing help to their customers, such as rentals, buybacks, etc? How is it legal to cripple my car with no compensation? My perception is that chevy is drawing out this recall so they can to save money, and leaving its customers with a broken car and taking on risks to their safety.
My high voltage battery is likely to catch fire some time after charging the vehicle. Chevy has told me not to use my full battery as they advertised and I cannot park my vehicle in my garage. This is unacceptable and I am not able to use the car as originally advertised.
The issue with the current recall is that it is impossible for those with long commutes to adhere to the not charging overnight and not going below 70 miles of range. While I do not expect any battery failure I would like to be sure that the vehicle will be replaced by GM if the vehicle were to be damaged by the battery even though I am not following the recommended actions due to needing to use more of the range than is recommended at this time.
I purchased this car (Chevy Bolt EV) under the assumption that I could simply charge overnight and have the car ready for the next day. Chevy has come out with multiple supposed fixes yet still has fires. I have a newborn at home and can basically no longer charge the car at home since I feel I would be putting my family at risk. Chevy now says we can only use the fraction of the battery charge safely. This is simply unacceptable and I am doubtful Chevy actually knows the root cause of the issue.
Battery pack is failed and needs replacing, attempts have already been made to no avail. We should have our batteries replaced at no expense along with loaner provided until completed. Than you
I own a 2017 Chevrolet Bolt which is part of the recall announced today by GM. This is the second recall in less than a year for the same battery-related issue. It was supposed to have been fixed with a software update that I had completed in June. This software was supposed to identify defective batteries but it has not been successful as evidenced by the mounting number of fires that have happened after the “fix”. As such, we are now under a recall a second time. As a result of their own manufacturing issue, we are now limited to how we charge our vehicles, where we park and even the mileage range that we paid for, while GM attempts another fix. GM stated today that they will again be using software to identify defective cells in our batteries and only the ones that are deternined to be defective will have those cells or battery packs replaced. As you can imagine, I no longer trust GM to be able to successfully identify whether or not my battery is defective. This is a serious safety issue. Myself, my livelihood and even people I park next to while out in public are at risk. GM must be forced to replace the entire battery pack in every vehicle affected by this recall. They must also provide loaner vehicles, or details on reimbursement for rental cars, to those who need them due to the fact that their vehicle is virtually unusable while they clean up their mess.
I've had to deal with the high voltage battery fire recalls multiple times on my vehicle. I rely on this beautiful to drive everywhere with my family and I don't feel confident in the safety of this vehicle anymore. The only way I will feel confident in the safety of this vehicle is if the entire battery pack is replaced, not individual modules. The other more sensible and cost efficient thing to do would be to buy back the effect of vehicles and replace them with 2021 and 2022 models. GM has done this for some customers that were lucky, but it's been proven that this is indeed more cost efficient than trying to figure out logistics and training for employees, to troubleshoot and debug individual modules. Please strongly consider this. Thank you!
I had my Chevy dealer install the second software update and return my battery charging to 100%. There are now two reports of Bolt EV erupting in flame within a couple weeks of each other and both vehicles had the recommended second software installed. I'm reporting that the fix GM has come up with does not work and does not prevent the initial problem of battery fires when vehicle is left unattended. My safety and the safety of my family or other passengers are at risk of a fire starting for no reason and there's no solution offered by GM for this issue. Neighbors are put at risk just by the presence of this vehicle in my driveway. The general public at large are also put at risk if I was to leave the car in a public parking structure like an airport or downtown parking. Waiting on the federal safety agency to do something about this to protect the safety of the public.
Parking button may not fully engage when pressed causing vehicle to roll forward in drive gear or while in reverse causing vehicle to collide. Vehicle will automatically go into park when driver door is opened, but button can take deep press to fully engage into park. If driver removes foot from brake petal before vehicle is in Park car moves.
Hello. We bought this vehicle in december 2020. When I tried to list the vehicle on the turo we noticed that it have the federal safety agency call. We used to visit connel chevrolet in costa mesa by they didn't fix the problem. So we still have this problem. Thank you
The dealership performed unauthorized service on the vehicle. In contact with the manufacturer(gm) they are in willing to reverse the unauthorized software update until a long term solution has been identified. I have opened a case 1 week in advance and no resolution has been communicated about their responsibility of rendering my vehicle unusable.
Today I received recall notification gm n202311730 about defective batteries that can cause a fire when charged to 100%. Gm's solution is to change software to limit my vehicle's charge to 90%. This is not a solution. It is a band aid. The batteries are defective and should be replaced. Why should I suffer the consequence of this and have to deal with reduced vehicle range and more frequent charging. If the batteries are a fire hazard, they should be replaced with safe batteries at no-cost to the owner.
I experienced a failure of the 12-volt battery. When this happens, the vehicle loses power, stalls, and then it looses all functions - cannot be even shifted into neutral to move it, cannot open rear doors. We couldn't even get in on a tow truck.
On 2018-07-26 at approximately 2325h, vehicle was being driven at ~70mph northbound on I-95, the maine turnpike. Location was approximately 1/2 mile north of exit-32 (biddeford, me). Road conditions were good, temperatures in the mid-70f, humid. The owner's wife was driving, with her husband in the passenger seat. At the time listed, the vehicle sounded a warning chime, and rapidly lost power from highway speeds (70 mi/hr). Vehicle, with the exception of speed, was in control with brakes and steering, emergency flashers, and lights operating. Vehicle driver information panel gave erratic and unreliable readings. Alternately, the display showed: * warning icon on right hand side * message "shift into park" * range dropped from ~75 miles to zero * battery gauge would indicate 5% battery with a range of 70+ miles * regenerative battery icon showed a regen braking limit of <30kw (indicating battery full??) (page 116 chevrolet bolt user manual) after stopping vehicle was unresponsive to most controls. * intermittent inability to shift out of park * warnings to go into low-power mode * warning the "battery saver active" * warning for "high voltage charging system"
Stopped at store1/24/2018 when tried to restart, received transmission warning service sign, unable to move attempted 3 more times over 2 hours. Finally it ran, but service transmission light stayed on. Took to dealer. Told it was a computer update that was needed, it hasn't happened since. Reviewing chevy bolt forum, appparently I am not first owner service transmission warning has come on with car disabled it was stationary when service light first came on. Had driven a mile after work day. Had well over 50 percent battery charge left I was not given much info from dealer, just it had been resolved below is what is on mychevy.com site about issue repair from dealer print source dealer odometer reading 1,755 service location service information service #: 055209 service performed: engine elect concern note -------------------------------------------- told needed update on computer, transmission didnt work
The problem is that it is too easy to put the car in "park" by accident. On several occasions, I was trying to go from the "l" position to the "r" position. To do so requires you to press the side button and maneuver the shifter to the r position. On several occasions, while doing so, I inadvertently pushed the "p" button on top of the shifter resulting in the car ending in park when I wanted to reverse. This happens when I grabbed the shifter and press on the "p" button with my palm while trying to press the side button. Most of the times it was not a big deal, I just tried again and then proceeded. However, on one occasion today, I was about to move into an intersection when a fast moving car appeared from a blind spot and I tried to quickly back-up and ended up in park instead. It took me a few seconds to realize what was going on and finally got it in reverse but it was potentially dangerous as I was in park in the intersection when I needed to move quickly out of the way.
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