Around 11:00am on 5/1/21 saturday morning noticed thick smoke coming out of the rear side of the car parked in the garage and it was not connected to the charger and shouted at my family & kids to come out of the house and when I opened the garage shutters I saw fire in the rear of car from beneath and the rear seats, which my neighbors witnessed too we called 911 meanwhile we tried to extinguish the fire using the kitchen fire extinguisher which did not help at all and it turned into a big blaze and set the whole garage on fire and burning the motor cycle and snow thrower parked in the garage and also got to the nissan amada SUV parked right in front of the garage and the fire went into the master bed room upstairs and fire team later put off the fire but the car battery was still smoking until 2-2:30pm. The car was serviced on 3/25/2021 at pohanka chevy, chantilly and they did apply the safety recall-high voltage battery may melt or burn hybrid power train control module 2 reprogramming with sps and attached is copy of invoice stating the same.
2019 Chevrolet Bolt EV electrical complaints
Page 4 of 4: complaints 71 to 85 of 85, newest first, as owners wrote them.
At approximately 4 am on 10/6/2020, we (myself and my children) woke up to an explosion. I ran to find out what it was and saw smoke entering our home under the door going out to the garage. I grabbed my children and got out of the house as fast as I could. When I opened the front door of my house to go outside, there were flames coming out the front of the garage and the garage was engulfed in flames. We ran across the street to our neighbors house and I called 911, by this time, our entire garage was engulfed in flames. Our 2019 chevy bolt was plugged in charging in the garage overnight, as I have done regularly since purchasing the vehicle in december 2019 without issue. After calling 911, there continued to be a bunch of loud 'pop' sounds and another smaller explosion. The fire department arrived, and while they were able to extinguish the fire prior to the flames spreading to the rest of the house, our entire house is a total loss from severe smoke and water damage and black soot covering every inch of the house. Also, my daughter's room that 'shares' the garage wall was completely destroyed. The smell in the entire house is indescribable, I imagine worse than a 'regular' house fire because it has a chemical smell to it. The county fire investigator determined the origination was in the battery compartment of the vehicle, and since the incident, there has been an investigation where multiple fire investigators, engineers from gm and a representative from the federal safety agency all were present to investigate and remove the vehicle from the garage. We, personally, have not received any reports from this extensive investigation to provide any further information to the cause.
Vehicle will not charge fully due to battery catching on fire
General motors will not provide a solution to potential battery fires, as identified in their recent recall of chevrolet bolts. Mine is a 2019 and is part of the current recall.
In the early morning hours of october 21st, around 3am, we were woken up by smoke/fire alarms. We started running around our home to identify the cause of the alarm. After about 5 minutes of searching inside the home and finding nothing, we realized that there was some smell of smoke coming from the garage and when the mudroom door which leads to the garage was opened, we found that the chevy bolt was on fire and there was lot of smoke in the garage. The chevy bolt was parked/stationary in door 3 section of the garage and our other car was parked in door 1 section of the garage. The door 2 section of the garage was empty at the time of the incident. With chevy bolt on fire, we saw that the door 3 section of the garage was engulfed in flames and filled with smoke. We tried to use the fire extinguisher to put-off the fire but could not contain the spread of the fire. The chevy bolt was kept for charging overnight , as has been the general practice that we have been following for around 2 years. We called 911 as soon as we saw the garage in flames and fire engines arrived within 15 minutes but the fire had spread widely and caused rampant damages to the entire garage including the other car, bedroom on the top of the garage in the second floor and the bedroom adjoining the garage in the first floor. While all the occupants of the home got out within around 8 minutes of hearing the fire alarm, the fire and heat/smoke spread quickly to washer/dryer section, eat in dining, kitchen, family room and formal dining room. The other sections of the home including the foyer, office room, sun room and all of the bedrooms upstairs were quickly filled by smoke and soot. The heat inside the home was so much that one can literally see the framing studs. The township fire and police department arrived promptly on the scene and have been diligently following up on the investigation.
Chevy bolt finished changing and then started to smoke from under the car. The sound of popping noises were heard and then 10 minutes later the car was engulfed in flames. The cars battery pack starting popping then exploded in flames.
I was driving my chevy bolt at approximately 40-45 MPH when it was at about 50% charge capacity when all of a sudden the car sharply decelerated and warning lights came on saying the charge was down to 0 and that it needed to be recharged immediately. I pulled over to the side of the road and called for help. There's no way the car should have lost 50% of it's charge out of nowhere like that. I was not able to restart the car or regain power. It has to be towed to the dealer.
Since new I've had an issue with the bolt EV's infotainment display going black to include the backup camera. I cannot control the screen, the climate control settings or anything. I've been bringing it in since it was new and was told by chevrolet that it's normal operation. Now it's fried with a burning electrical smell in the center of the dashboard and uncontrollable or unresettable. I have video of the incident and have taken videos of prior incidents which gm states they cannot fix based off of a video of the occurrance. It won't allow me to upload here. I can provide if need be.
I purchased a 2019 chevy bolt on dec. 20, 2019. The car has about 7,200 miles. While I was turning onto a thoroughfare , a warning light said there was a problem with the high voltage battery. This happened on aug. 6, 2020. Chevy replaced the battery under warranty. I took the car to alfano chevrolet in san luis obispo, ca where I bought it. I mention this because I've heard of bolt batteries catching fire or melting resulting iin destruction of the vehicle.
My 2019 chevy bolt was fully charged and driven for 12 miles to our destination, a townhouse development with private outdoor open parking. We arrived around 7:30pm, parked it and turned it off. 20 mins later a neighbor rang our doorbell because there was 20 foot high heavy white/gray smoke cloud coming out the back of the car. I called 911 and firefighters doused the car with water for an hour after smashing the rear window to get access to the smoking area.they left, less than an hour later I called 911 again b/c the smoke restarted. Smoldering was so hot it partly burned the backseat. Once the car was cool enough it was towed to the dealership where it was originally purchased. There it began to smoke again. 911 was called and firefighters put out the smoke once again. This time the smoke was small and started on the area where the backseat was previously located; minutes later the same heavy smoke came out fast from underneath the front passenger side. The police were there to witness that incident. It was around midnight then. 3 spontaneous combustions in 4 hours; door camera videos didn't pick up movement between our arrival and the neighbor ringing the bell; onstar reports don't show anything electrically wrong with the car; no alterations had been made to it; and the dashboard didn't show any warnings during that one last trip. Based on the above, I believe the problem was a high voltage battery runaway thermal event. Even though the car is still under gm's warranty, they refuse to investigate because we called our insurance first instead of gm (per gm's product assistance claim team). The car is currently at aiia and gm could go investigate. But they won't. How many other bolts are spontaneously combusting and people getting hurt? How many will it take for gm to care? This car's damage looks similar to mine ('loss: fire') iaai.com/vehicledetails/36707410
Vehicle unexpectedly & without warning lost power while traveling on highway. Vehicle was unable to accelerate and all power from the high voltage system was lost.
The car (bolt EV) suddenly stopped and lost all power while I was stopping at a red light. The car would not move and the error message "conditions not correct to shift". I had over 180 miles of range and all of a sudden it dropped to zero.
I was attempting to charge this electric car at a greenlots ccs (480volt) charger in kennewick, washington. The car was parked and turned off. A blue arc of electricity shot out of the charger port on the car and came within an inch of my hand. I understand from people who know the science of electricity that I would have been killed if the arc touched my hand. The safety features on the car, the charger or both did not function properly. There is no time when an electric car should emit a lethal arc of electricity. I do not know if the arc came from the battery of the car or from the charger, or both. Neither gm/chevy nor the charger company admits there is a safety problem. Without a thorough safety investigation we can't tell if the problem is all bolts, all electric cars, all 480v chargers, ccs chargers, greenlots chargers, the greenlot charger in kennewick, wa, or the specific chevy bolt that sent out the lethal arc towards my body. Please help!
Braking failures. After driving the vehicle for a few miles with normal operation of the regenerative braking system, the car was in motion (about 45 MPH) when the car's regenerative braking system was requested by completely removing the foot from the accelerator in "l" mode (the "one foot driving" mode that automatically brakes as less pressure is applied to the accelerator). The car continued to move forward at full speed toward a red traffic light at a normally busy intersection. At that point I validated that the car was in "l" mode and decided to use the regenerative brake paddle connected to the steering wheel. That also failed to engage, and the car continued at full speed toward to the red light. At that point I engaged the brake pedal briskly and barely came to a stop before entering the intersection. Nearly the exact same problem happened a second time on the drive back about 5 minutes into the drive, and after the car had been resting about 30 minutes. The car gave no notifications or warnings of anything abnormal. Many drivers of the chevy bolt rely on the regenerative braking system nearly exclusively for all braking scenarios. Because of this, any failure can result in an extreme hazard to the driver and nearby pedestrians or vehicles. When contacting gm, they said that under some conditions the regenerative braking system will not engage. They will not investigate or fix the issue.
Back up cam remains on after I put my car in drive. Also a loss of control of the infotainment console. You cannot lower the radio or control your climate control which means when the windshield is fogging up I cannot correct it.
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