2019 Chevrolet Colorado: backup camera failure

Filed Oct 1, 2025 · Driver assistance · 42,000 miles · MN

The contact owns a 2019 Chevrolet Colorado. The contact stated that while reversing, the rearview camera image was blank, and the message "Service Camera" was displayed. The contact noticed that upon closing the tailgate with the key, the rearview camera image failed to display while reversing. The contact stated that the failure was initially occurring intermittently, but the rearview camera later became inoperable. The dealer and the manufacturer were not notified of the failure. The vehicle was not diagnosed or repaired. The failure mileage was approximately 42,000.

Filed Jun 18, 2025 · Electrical · LA

The infotainment center goes out, then comes on on a frequent basis causing the loss of navigation system through CarPlay and now will not even connect to CarPlay also loses backup camera. In addition I have noted that when the blinker is on to signal a turn, it will stop the blinker system when the infotainment center goes out, which is a safety concern with the use of blinkers to signal approaching rear traffic to the vehicle. I have contacted the dealer and also see there’s an infotainment bulletin out. I have not had a response from the dealership as of this report. I am also a certified safety professional, and the loss of turn signal in conjunction with the infotainment center outage raises a safety concern in my opinion. This has been an ongoing issue with the system for the last year or so and has progressively gotten worse to the point that the screen now goes out every minute or so for 5 to 30 seconds and now CarPlay will no longer connect to phone for navigation. The constant screen going black started within the last 30 days of June 2025.

Filed Apr 2, 2024 · Driver assistance · TX · crash

My radio is hooked up with my reverse camera, it has been malfunctioning for about a year now. When I place my truck in reverse and the reverse camera comes on it only displays it for 3 seconds than turns immediately off. This is causing a safety issue. I depend on this radio and camera to work properly. They dealer have to assume responsibility over this matter.i took my truck the dealership right 104 thousand miles, the dealership is charging me humongous amounts of cash to have the safety concern fixed.

Filed May 7, 2023 · Driver assistance · OH

* The touch screen went blank. After inspection by Dealer, it was discovered the radio failed causing this event to occur. * Without this component, the turn signals did not work properly, the seat belt warning did not sound, there was no access to rear camera, and rear cross traffic warnings and back-up camera did not work. In addition, access to On Star did not work for any emergency situations. * Dealer confirmed the radio caused this issue. * Only the Dealer inspected the vehicle. * There were no warning lamps, messages, or other symptoms of the problem prior to the event occurring. It happened after starting the vehicle one morning (April 25, 2023). Additionally, the light on the touch screen remained on when the motor was turned off, causing drain of the battery and leaving me stranded. I had to call emergency services to help me. I had to purchase a new battery because of this along with the purchase of a new radio component as well as pay for re-programming of the system. Total cost of this incident was $1,400.71. It should also be noted that the vehicle only has 65,000 miles on it.

Filed Mar 29, 2021 · Electrical · 21,000 miles · NY

I have a blue screen on my back up camera display. When I put the truck in reverse the radio/camera display says "service back up camera".