I understand the federal safety agency is authorized to order manufacturers to recall and repair vehicles with serious safety defects in the design. I have also been told that the "column lock recall" on many years of the chevy corvette is a government mandated recall that there is no expiration of gm responsibility to fix the problem with this recall. I own a 2000 chevy corvette which I bought second handed in 2006 from a chevy dealer in my area. There had been a recall on this car for the column lock before I purchased it and I was unaware of it or I would not have purchased it because of the seriousness of this issue which the car shuts down completely regardless whether you are at 0 MPH or 60 MPH. I feel I was sold this vehicle as a way to just pass this issue on to someone else. My first encounter with this issued started three years ago which was three years after I bought it. We took it to the dealer not knowing about the before recall and had it repaired at a charge of $1,700. After I found out about the recall I questioned the dealer and they said it was not their responsibility. Within a years time same issue recurred so this time I reached out to gm and they stood behind it and told the dealership to fix it at no charge. I just went through this same issue again for the third year in a row this time costing us $1,300. If there is no expiration to general motors responsibility to fix the recall problem why is it coming out of my wallet. Furthermore this is a serious safety defect and I cannot understand how a manufacturer can continue to produce these cars year after year with this same issue. Someone needs to see that something is done before someone is killed if they haven't been already. [xxx] information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6).
2000 Chevrolet Corvette steering complaints
Page 3 of 7: complaints 41 to 70 of 169, newest first, as owners wrote them.
Tl* the contact owns a 2000 chevrolet corvette. The contact stated that whenever the vehicle was started, the steering wheel would lock. The vehicle was towed to the dealer who stated that the steering wheel actuator needed to be replaced. The vehicle was repaired under the federal safety agency campaign id number: 04v060000 (steering: column locking: anti-theft device) however the failure persisted. The manufacturer was notified of the issue who stated to the contact that although the vehicle was repaired under the recall previously, any further repairs would be at the contact's expense. The failure mileage was 47,000.
Tl* the contact owns a 2000 chevrolet corvette. The contact stated that steering column seized as soon as the vehicle was started. The vehicle was towed to an independent auto mechanic who informed the contact that the steering column lock plate would need to be replaced. In 2001, the vehicle was repaired under the federal safety agency campaign id number was 04v060000 (steering:column locking:anti-theft device). The technician also stated that the previous recall repair was not performed properly. The vehicle was repaired for the most recent failure. The manufacturer was notified of the problem. The approximate failure mileage was 87,000.
Tl* the contact owns a 2000 chevrolet corvette. The vehicle was included and repaired under the recall associated with the federal safety agency campaign id number 04v060000 (steering:column locking:anti-theft device). After the repair, the contact was driving approximately 5 MPH when the steering wheel became difficult to maneuver. The vehicle was taken to the dealer for a diagnostic test. The technician stated that the recall repair would have to be performed a second time, but the contact would be responsible for the cost of repair. The repairs were performed, but the failure recurred. The manufacturer covered the second repairs under warranty. The failure occurred a third time. The vehicle was not repaired. The VIN was not available. The approximate failure mileage was 110,000.
This car was recalled by gm under recall bulletin # 04006 (4/19/2004). Weber chevy installed a harness kit on 10/28/04 although the bulletin said "automatics only". This car is a manual 6 speed. In february 2006 gm issued a new product safety recall (gm recall bulletin # 04006c) on the steering column lock system for 1997-2000 corvettes with manual transmissions. This bulletin stated that it cancels and replaces bulletin 04006b for manual transmission vehicles. This new recall states that dealers should remove the column lock plate because "a crash could occur without warning". My local gm dealer refused to do this recall because he said that the car was already repaired under the first recall # 04006 (a) and that gm would not pay for it. Please assist me in having the car repaired properly by gm under the current recall which clearly states that the original repair was not adequate for vehicle safety.
Tl* the contact owns a 2000 chevrolet corvette. While parked the steering wheel seized and the contact was unable to maneuver the steering wheel. The vehicle was included in the recall under the federal safety agency campaign id number: 04v060000 (steering:column locking:anti-theft device) and was repaired before the failure. The manufacturer was made aware of the failure and advised that the repairs would not be covered because the recall repairs had previously been performed. The vehicle was towed to the dealer for repairs. The approximate failure mileage 38,000. ..updated 09/29/11 *bf the consumer stated the steering column problem had to be repaired twice. Updated 10/11/11
Called chevrolet about campaign the federal safety agency id # 04v060000, action # ea02031 involving steering column locks up due to malfunction in anti theft device. Chevrolet indicated they performed recall already by reprogram of module controlling that problem and would take no further action even though the exact same problem is occurring. I indicated that a simple additional reprogramming of the said module would more than likely solve the problem and they indicated it had been done and would not be able to help.
I purchased a 2000 chevy corvette, VIN # [xxx], with less than 12,000 miles on it on 31 may 2011. On july 19, I entered and started the car and as I was backing out of my garage into my driveway, the steering wheel locked. I stopped to avoid hitting my truck, parked in the driveway and pulled forward into the garage and shut-down. Later that day I became aware of a safety recall affecting the car, the first, v0743, dealt with the electronic column lock (ecl) and that had been complied with. I also became aware of the federal safety agency campaign 04v060000 and the mandate to remove the lock plate mechanism from the car to prevent the situation that happened to me. Today, 20 july, I became aware that gms response to this issue was to issue a safety bulletin, not a recall, in feb 2006 that expired in feb 2008. Currently I have a gm car that is unsafe to drive, a known material safety problem from the factory and known solution, and gm unwilling to fix the vehicle (at their cost) because it didn't happen to me between feb 2006 and feb 2008. A gm case file has been opened, rep # 71-698-549-092 but all indications are leading me to believe that I?lol be responsible for the towing of my vehicle and all repairs. I did not know safety recalls and campaigns were only valid for 2 years. Any assistance in this matter would be greatly appreciated. Information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6)
Tl*the contact owns a 2000 chevrolet corvette. The steering wheel would lock immediately after the vehicle was turned on. The contact could not turn the steering wheel to the left or right. The vehicle was repaired approximately four to five years ago per the federal safety agency recall number 04v060000, steering column locking, anti-theft device. The vehicle was taken back to the dealer who stated that the failure recurred and would cost her $600 to $800. The contact stated that the failure continued to occur at least three times within one week and the dealer would not repair it under the warranty. The manufacturer was not notified. The failure mileage was 60,000. Updated 01/31/11 *bf the dealer repaired the vehicle at no cost to the consumer. Updated 02/03/11
Tl* the contact owns a 2000 chevrolet corvette. The contact stated he previously had issues with the steering wheel independently locking while driving. The vehicle was repaired under the federal safety agency campaign id number: 04v060000 (steering: column locking: anti-theft device). The contact stated that the failure recurred within five years. The vehicle was not further repaired nor diagnosed for the failure. The contact was concerned with the steering wheel locking while driving and the failure potentially causing a crash. The failure and current mileages were 130,068.
On 7/5/2010 when starting my 2000 chevrolet corvette the steering column would not unlock.I tried several ways to get it unlocked including unhooking the battery as my chevrolet dealer service person had suggested. Nothing worked so I had to have the vehicle towed to my local chevrolet dealer. They replaced the steering column actuator and gave me a bill for $874.23. I contacted chevrolet and had several conversations with tony and received a case #([xxx]). Tony said he was passing my case up to someone else. That rather rude person called and said that my vehicle had the recall repair completed in 2004. Also due to the year and mileage of my car that they were not assuming any responsibility for the problem. I informed this "person" that the vehicle had 19000 + mile on it and that if they performed a repair for the recall it must have been an ineffective bandaid because I was having the same issue that the recall was issued for. I was offered some bogus certificate for consideration if I purchased another chevrolet in the future. I said that I wanted to be reimbursed for the reaper and she told me no. I feel that chevrolet is avoiding their responsibility for an obvious defect and I am still concerned that this condition may reoccur while I am operating my vehicle. Please help. Information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6).
On 6/17/10, my wife attempted to drive our 2000 chevy corvette mileage 46,494, when service security column came on and pull key wait for 10 seconds was displayed. Several attempts were made to comply with this so she could drive off, but each time she started in 1st gear the vehicle would shut off. Vehicle was towed to a repair shop where they have certified gm mechanics and they advised me of a safety recall that was put out reference this issue and my VIN fell within the series of vehicles recalled. I contacted a chevy dealership in annapolis, md and gave them my VIN. They advised that all recalls had been completed on that vehicle, specifically recall#04v06000. They could not advise when it was performed and what dealership did the recall. I have read several different solutions that seem to have been done and currently in the process of some how finding out who did the recall on my vehicle.
Went to drive my 200 corvette coupe home and there was no power to the vehicle. During the towing operation the tow truck driver could not move the steering wheel despite the key being in the ignition and in the on position. Many attempts were made to try to free the steering wheel without success. Car had to be dragged onto the tow truck with the front wheels off to the side 20 degrees. This vehicle was recalled in 2004 for the same type of problem and the dealer indicated that the recalled issue was successfully addressed in 2004. The dealer claimed the steering column cam, lock and retainer were all defective and needed replacement. Had the car been moving and the steering locked up it would have been a catastrophic failure.
1) steering column lock issue 2) fuel cut off ** was driving with my 12 year old daughter . Stopped for gas 65 miles from home and at 11pm. After getting gas I went to start car would not turn over / start. After several tries it finally started but information center above steering column said "service steering column lock" and would not allow me to drive more than 2 MPH before shutting off fuel and killing the motor from running. Had corvette towed to my office. Finally got home at 2:30 am. Called chevy dealer, was told that it had a recall that pertained to the problem , recall done in 2007 and that even though it was the same problem the chevy dealer would not fix it again even though I told them the recall had not been completed because the steering lock plate was still installed and the recall specifically stated the dealer was to remove the steering lock plate. Said nothing they could do and estimated it to be $900 to $1200 to fix. Said to call recall center which said "tuff luck" car still not running. I don't know why they said the recall fixed the problem just to have the same problem and say " I " have to pay to fix this time even though it is the same problem as before the recall ? Are they kidding me ? Help !!!
Tl*the contact owns a 2000 chevrolet corvette. The vehicle was repaired according to the federal safety agency campaign id number 04v060000 (steering:column locking:anti-theft device). Two years later, when the contact inserted the key into the ignition, he noticed that the steering warning indicator was illuminated on the instrument panel. Afterwards, the vehicle became inoperative and was towed to a dealer. A technician stated that the failure referenced in the recall had resurfaced; however, the dealer refused to assume financial responsibility for the repair. The contact is in the process of having the vehicle repaired. The manufacturer did not assist. The failure and current mileages were 62,500.
Tl*the contact owns a 2000 chevrolet corvette. While driving less than 55 MPH, the steering column failed. The vehicle was taken to the nearest dealer and they stated that the vehicle had been previously repaired incorrectly according to the federal safety agency campaign id number 04v060000 (steering:column locking:anti-theft device). Upon further investigation by the dealer, it was discovered that the initial recall remedy was surpassed and the pieces needed to complete the recall were missing. The dealer from where the vehicle was purchased informed the contact that he could return the vehicle for a full refund. The failure and current mileages were less than 53,000.
I own a 2000 corvette. I stopped to fuel up the vehicle. When I got back in and started the vehicle I received a warning on my dash to service the steering column lock. This of course locked the steering wheel so it could not be turned at all. I had to have it towed to a dealer. I researched this problem and found there have been several recalls on this issue. The dealer claims the item shows it has been repaired in 2004. However the fix in 2004 did not actual repair the problem so in 2006 another recall was issued for this same complaint on the vette. I have only had the vehicle for two years so the repair was supposedly done before I purchased it. If the recall had been repaired properly I would not be having this problem again. The dealer and chevy are telling me that since this repair has already been done the recall no longer exists for my vehicle. Yet the problem still exists. This is a safety issue the chevy is more than aware of. If this would have occurred while driving I or someone I hit could have been seriously injured. How can they close a recall that has never been repaired properly.
2000 chevrolet corvette the steering column lock feature is malfunctioning. The car will start but immediately dies if moved. The message displayed reads :service steering column lock. This same problem arose approx. 10 days ago, but re-set. Approx. 2 years ago, following the same problems, gm performed a re-call, and installed some kind of 'fix'. It's doing exactly what it was recalled for. The fix doesn't work, at least for long. I love the car, but with this problem, it is unreliable and dangerous. Gm should be made to permanently fix this problem. My research indicates that this problem was wide-spread over a number of years with the corvette.
Tl*the contact owns a 2000 chevrolet corvette. When the contact turned the ignition switch, the electronic column lock systems caused the steering column to lock. The vehicle was towed to the dealer and they stated that his VIN was not included in the federal safety agency campaign id number 04v060000 (steering:column locking:anti-theft device), although the failures were identical. The contact would be responsible for the repair costs. He is in the process of having the vehicle repaired and is awaiting a response from the manufacturer. The failure and current mileages were 31,600.
There was a recall on the steering lock column on my 2000 chevy corvette. I purchased my car in 2003 and the car had 10,000 miles. I still had the warranty on it. In 2005 my steering column locked up and would not start. I had it towed in to kelley chevorlet. They told me there was a recall on the lock system. They replaced the harness and loke plate and actuator. Few months down the road it happened again. I had it towed again they fixed it again and did the same thing. It happened again and they replaced the same parts again...the last time it was there. But this time they took the lock plate out completely, they said that gm told them to do it to fix the recall..now its july 08 and again it had to be towed in and they replaced the same parts again and now they want me too pay 1100.00...so they had it there 4 times in the past 4 years... I purchased this ar with a lok system in it nd I don't understand what gives them the right to rig it bye taken the whole loks system out. I paid 32,000 for my car when I purchased it. I don't understand how they get away with charging me 1100.00 dollars that they changed the recall part 4 times. I put this on my credit card because they would not give me my car until I paid for it, this was a recall problem to begin with and they never fixed it properly, so why do I have to pay for it now.
Tl*the contact owns a 2000 chevrolet corvette. While driving 15 MPH, the steering wheel locked unexpectedly in a parking lot. Through research, the contact discovered a recall for an identical failure. The manufacturer stated that the recall was previously repaired by its previous owner and they would not repair it for free. The vehicle is currently still in the parking lot. The recall number was unknown. The current and failure mileages were 55,000.
Tl*the contact owns a 2000 chevrolet corvette. The contact stated that the doors would not lock from the door panel, only from the key remote. Secondly, the ten second key delay began to activate and the horn blew out. While the mechanic was repairing the horn, the vehicle went into column lock. The repairs have been made, but the contact is concerned that the steering column may lock while driving. A relay harness was removed from the vehicle and he does not believe it should have been removed. The purchase date was unknown. The current mileage was 54,410 and failure mileage was 54,011.
Steering column lock issue - had latest 2006 recall work performed by dealer. Did not solve problem, same error code reads on dash and car shuts itself off when try to move it more than 2 MPH. Dealer says gm is not covering it. Want to charge me to replace same part they put in as a part of the recall!!! Also, we had to pay for the flat bed tow for this same problem twice now! We have had recall work done 4 times on this same problem! Now they say its not covered? How can they get away with this? They are dragging the corvette name into the dirt!
I have a 2000 corvette that I purchased in oct 2003 and I have had to repair the steering column lock 4 times. This last incident I was 30 miles from home and paid $100 for a tow. Koons chevrolet replaced the wiring harness again at no cost to myself-again.
Tl*the contact owns a 2000 chevrolet corvette. The vehicle was taken to the dealer regarding the federal safety agency campaign id number 04006c. The following day, the driver's information center (dic) illuminated and displayed "service column lock, pull key and wait 10 seconds." the vehicle was towed to the contact's residence. The federal safety agency recall number was not found. The current and failure mileages were 77,000.
Steering wheel lockup while the vehicle is in motion and sudden movement of the drivers seat causing a loss of control of the vehicle.
2000 chevrolet corvette steering wheel would not turn. Upon inspection consumer was informed there was a recall for this problem. *kb the recall (04v060000) was on the steering anti-theft device.
Steering column locks up on 2000 my chevrolet corvette. I had never experienced any issue until I had a dealer, (marty feldman chevrolet; novi, mi), perform a recall initiative on june 20, 2005 for the problem at general motors' request. After the recall was performed, the steering column locked up while I was backing the vehicle out of my garage to prepare it for winter storage in october '05. Please note: the engine did not shut off when the steering column locked. I returned the vehicle to the dealer in april 2006 to investigate after which they informed me that they were able to duplicate the problem and re-performed the recall initiative. I picked up the vehicle upon completion, it worked fine for two weeks. I then experienced the service steering column lock warning on the vehicle monitoring system on 5/22/2006 while driving down the road, however, the steering column did not lock up. Upon leaving that destination once again, the steering locked up while exiting a parking lot and, once again, the engine did not shut off. I immediately returned the car to the dealer. The dealer informed me the problem was due to the battery being low because the vehicle was in storage from october '05 to april '06. The problem with that scenario is 1) the problem first occurred prior to the vehicle being stored in october, and, 2) I replaced the battery in august of 2005 with a new one. After having my vehicle for 9 days, the dealer informed me that there was nothing else they could do and to come get the car. When I picked it up I was advised that if the warning appears again to disconnect the positive battery cable from the battery to enable the system to reset...totally ignoring the potential safety hazard of the steering wheel locking up and was charged for their services. I am now afraid to drive the car and consider it rendered useless until general motors can assure me that they are capable of fixing their problem.
Dt: the contact owns a 2000 chevrolet corvette. He stated that he parked, went into the grocery store, and when he came back out turned the vehicle on and the steering column would not unlock. He was told that there was recall 04v060000 on this type of vehicle. But the recall did not include his vehicle. The dealership told him that after doing the diagnostic test it was evident that it had nothing to do with driver's error. It may have been an electrical failure. The recall stated that it could lock up while driving. The dealership told him now that this vehicle was no longer under warranty. The contact will have to pay for the repairs to be done.
Consumer steering column locked and was undriveable. *ts there was a recall regarding the issue, however the recall had already been performed 90 days prior and the manufacturer refused to diagnose or repair the vehicle at their expense, even though the dealership service manager stated twice that the recall had been performed improperly by the first dealer. He stated further, that had the recall been performed properly, the steering would not have locked up on the vehicle. Cheverolet customer service denied the recall repair as well as the gm extended warranty even though the failure was identical.
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