Tl* the contact owns a 2011 chevrolet cruze. The contact stated that while her son was driving approximately 45 MPH, attempting to slow down the brakes began to lock. There was smoke coming from the dashboard of the vehicle. The driver pulled over and was able to stop the vehicle by applying excessive pressure to the brake pedal. The driver and the passenger of the vehicle were able to get out of the vehicle by kicking the doors to force them to open. Once the passenger was able to get out of the vehicle the passenger side of the vehicle was engulfed in flames. The fire department was called and extinguished the fire. A fire department report was filed. The vehicle was towed and deemed totaled. There were no injuries and no medical attention was needed. The contact spoke with fort dodge ford toyota lincoln (2723 5th ave s, fort dodge, ia 50501 phone: (515) 576-7505) who informed the contact of a recall for the brakes and low oil leaking causing a fire. The vehicle's VIN was included in the federal safety agency campaign number: 13v36000 (service brakes, hydraulics) however, the vehicle was never repaired. The manufacturer was not made aware of the failure. The approximate failure mileage 188,000.
2011 Chevrolet Cruze brakes complaints
Page 2 of 4: complaints 11 to 40 of 75, newest first, as owners wrote them.
Tl* the contact owns a 2011 chevrolet cruze. While the contact's daughter was reversing the vehicle, the brakes failed to operate without warning. As a result, the vehicle tapped the vehicle parked behind her. There were no injuries and a police report was not filed. The vehicle was towed to stewart chevrolet (780 serramonte blvd, colma, ca 94014, (415) 570-7351) to be inspected. The manufacturer was notified and stated that an inspector would be sent to the dealer to inspect the vehicle. The dealer diagnosed the vehicle with a faulty brake booster, vacuum pump, and brake pads. The vehicle had not been repaired. The failure mileage and VIN were unknown.
Tl* the contact owns a 2011 chevrolet cruze. While driving 30 MPH, when the contact released the accelerator pedal, the vehicle stopped abruptly. There were no warning indicators illuminated. The vehicle was taken to an independent mechanic, but the failure could not be duplicated. The vehicle was taken to david stanley chevrolet (located at 614 w interstate 240 service rd, oklahoma city, ok 73139, (405) 632-3600), but was not diagnosed or repaired. The manufacturer was notified. The failure mileage was 43,163. *tr
Tamara recall transmission,valve cover,brake sensor, throttle sensor , this car has gave me problems after problems , every month it's literallg something new I have about 20 pages of receipts
Tl* the contact owns a 2011 chevrolet cruze. When the vehicle was initially started, the power booster for the brakes failed to operate. The power booster began to work after approximately one minute. Quirk chevrolet manchester (1250 s willow st, manchester, nh 03103, (603) 263-4530) stated that there were no recalls on the vehicle. The manufacturer assigned a case and advised the contact to file a complaint with the federal safety agency. The failure mileage was 144,600.
I bought the 2011 chevrolet cruz in 2014, I used the car primarily for work so throughout the first few years I didn't notice anything strange as it remained parked most the time. When I did start driving it as a primary vehicle the first issue I had was the clutch and gear system seemed to be touchy when the car was in park, resorting to me using the emergency brake every time I would park it. At the time it didn't seem to be a big issue as it became a habit. In 2016 shortly after this my oil consumption and turbo failed, and the vehicles exhaust started blowing blue smoke and the car lost all power. As this was a new car I took it to a mechanic and had vehicles turbo replaced. Just over a year later in 2018 the vehicle is exhibiting the exact same effects such as removing and replacing the eco,1.4l engine, turbocharger, evacuate and replace air conditioning system, and transfer of the fuel and electrical assemblies and engine mounts. I'm almost certain this car is defective and needs to be recalled.
Manual transmission, neutral gear and emergency brake always used when parking the car. Noticed that when removing the e-brake on a hill, the car rolls slightly backwards and it seemed as if the e-brake engaged even after it being removed. There was also friction when using the brakes, almost like the brake pads were getting low, however they had just been replaced. Took the car into the mechanic and was told the e-brake cable running from the emergency brake to the back tires is malfunctioning to where it fails to retract fully when the emergency brake is disengaged. I have been told that this part is on a 4 week back order through gm because it is a reoccurring problem, and it is not a safety issue according to gm. However, having the emergency brake partially engaged is definitely a major safety issue, since it conflicts with normal braking when driving, causing friction in the brakes. Not safe to drive on, and can't even be fixed since it is on back order due to a fault part! Mechanic says hes surprised my brakes were not smoking. I drive long distances between states frequently, and is completely unsafe to drive, and cannot fix the part until the back order is caught up through gm.
I was driving in a 25 MPH speed limit zone and when coming to a stop sign I was unable to apply the brakes as they would not go down and rode completely through an intersection. Thankfully I was able to get the vehicle to a stop after and apply the brakes with no accident or injury.
Tl* the contact owns a 2011 chevrolet cruze. While driving approximately 20 MPH and depressing the brake pedal approaching a stop sign, the vehicle failed to stop. As a result, the contact crashed into another vehicle that was traveling eastbound. The vehicle was launched over the median westbound lane and landed in a ditch. The seat belt failed to retract and caused the contact to sustain head injuries and bruises. Medical attention was not required. A police report was filed. The vehicle was pushed to the contact's residence. The vehicle was not taken to the dealer. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 130,000.
Tl* the contact owns a 2011 chevrolet cruze. While reversing at 5 MPH, the brake pedal required extra force to depress. The failure occurred intermittently without warning. In addition, while driving 8 MPH pulling into the driveway, the brake pedal failed to depress. The contact mentioned that the brake pedal became stiff as if it were manual. The vehicle was not included in the federal safety agency campaign number: 13v360000 (service brakes). The dealer (classic chevrolet, 500 lincoln ave, pittsburgh, pa, 15202, 412‑451‑8962) and manufacturer stated that the VIN was not included in the recall. The manufacturer advised the contact to take the vehicle to the dealer to be diagnosed. No further assistance was offered. The failure mileage was approximately 24,000. ..updated 08/22/17 *bf
Takata recall'' a whole burn into my air condensor causing my fluids to leak out and causing a bad smell
Tl* the contact owns a 2011 chevrolet cruze. While driving 40 MPH and coming to a stop or when the vehicle was in reverse and depressing the brake pedal, the brakes failed to stop the vehicle. The vehicle was taken to a dealer where the brakes were replaced; however, the failure recurred three times. In addition, the vehicle was taken to an independent mechanic where it was diagnosed that the brake vacuum and pump failed. The vehicle was not repaired. The VIN was not included in the federal safety agency campaign number: 13v360000 (service brakes, hydraulic). The manufacturer was not notified of the failure. The approximate failure mileage was 37,000.
Tl* the contact owns a 2011 chevrolet cruze. While driving 25 MPH, the brake pedal was depressed, but the vehicle accelerated independently. As a result, the contact crashed into a fence. The air bags failed to deploy. A police report was not filed and there were no injuries. The vehicle was towed to an independent mechanic after the crash. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was 35,000.
Tl* the contact owns a 2011 chevrolet cruze. While driving 15 MPH, the brake pedal traveled to the floorboard when depressed and the vehicle would not stop. The contact was able to stop the vehicle after continually depressing the brake pedal. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the issue. The VIN was not provided. The failure mileage was 73,000.
When at a stop and when I go to take off car rolls backward. This car has a automatic trans, but act like a stick trans, I bought this car new off lot. And first brakes keep locking up like something is in it. But if I roll backward it disengages . I've taken it to the dealer a couple of times due to this issue and they also heard it but never could find anything. I really like this car but it falling apart from day one.. I keep it serviced like I am suppose to.
The vehicle has no open recalls, and the recall addressing the brake pressure, (micro switch problem) has been completed. On occasions including this morning, when the vehicle sits overnight, there seems to be a loss of brake pressure, that is you can press the brake pedal all the way down with significant pressure, and the vehicle barely stops. I first noticed it backing out of the driveway, and coming to the first stop sign at the end of our side street. Once the vehicle has been running for a short period of time, and after at least one attempted stop, the pressure goes to normal. Now that I am aware of the potential of this happening, I noticed even with the car is stationary before backing out, the brake pressure is low. Researching the problem it seems like I am not the only one having this experience.
The brake is hard to push down , but if you tap it again it will work. It does not do this at low speed.
Tl* the contact owns a 2011 chevrolet cruze. The contact stated that while the driver was driving at 35 MPH, the brake pedal was depressed and failed to release to the normal position. The vehicle was taken to a dealer where it was diagnosed that the master cylinder push rod needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was 21,000.
The check engine light came on in the vehicle. I took it to the dealership where it was purchased to get it inspected and have the code read. They said that the code was due to the brake pedal position sensor and it needed to be repaired for approximately $500. The vehicle was just barely out of warranty when this problem occurred. Many times, with the engine running and in the idle state with the brake down, the engine will lurch forward as if it had a jolt of energy. This happens intermittently and on different elevations and locations while the car is stopped. It worries me that the car will lurch forward while stopped and hit the car in front of me, which is why it is a safety concern. I feel as thought the manufacturer should be responsible for the costs to repair this brake sensor and it should be considered a recall on the vehicle. I have read of many other customers with the same issue on the vehicle model and year.
Tl* the contact owns a 2011 chevrolet cruze. While attempting to engage the brake pedal, the brakes failed to respond and extended to the floorboard several times. The vehicle was taken to the dealer, who was not able to replicate or diagnose the failure. The contact had to pump the brakes to get the brake pedal to respond. The vehicle was towed to the dealer, who replaced the brake booster vacuum pipe. The vehicle was not included in the federal safety agency campaign number: 13v360000 (service brakes, hydraulic). The manufacturer was notified of the failure. The approximate failure mileage was 4,136. Updated 09/10/15
Tl* the contact owns a 2011 chevrolet cruze. Shortly after starting the engine and depressing the brake pedal, the brakes malfunctioned. The pedal felt soft and would not activate to stop the vehicle. The vehicle was taken to the dealer where it was diagnosed that the electronic vacuum pump was faulty and needed to be replaced. The vehicle was not repaired. The manufacturer stated that the VIN was not included in the federal safety agency campaign number: 13v36000 (service brakes). The contact stated that the vehicle experienced the same failure listed in the recall. The failure mileage was 61,400.
Tl* the contact owns a 2011 chevrolet cruze. While operating the vehicle, the power assist brakes intermittently malfunctioned and caused an increase in stopping distance. A recall notice for the federal safety agency campaign number: 13v360000 (service brakes) was received in october of 2014 and the vehicle was repaired in april of 2015, but the failure continued to occur intermittently. The vehicle was taken to the dealer, but the failure could not be duplicated. The manufacturer was not notified. The failure mileage was 60,000.
Traveling behind passenger car; car in front applied brakes. I applied my brakes but car did not stop. Struck back of vehicle.
The recall (gm recall # 12213) was performed on april 30, 2014. Since this date, the brakes come on no matter what speed you're going. All of the brake lights come on, even when foot is on the accelerator and the car will slowly start to slow down. It also causes the cruise control to disengage and the car to slow down. Safety notice #14417 coolant levels low I have taken my cruze in to the dealership on the following dates: 8/14/2013, 4/30/2014, 5/6/2014, and 11/7/2014. Each time I was told the car was fine. I am adding a half a gallon of anti-freeze every 2-3 weeks. The service report from 4/30/2014 says they found a faulty pump leaking out coolant and it was replaced. Then why is coolant still leaking? Last, but certainly not least, check engine light, code po240. The dealership keeps telling me it is the catalytic converter and it is not. There is no loss of power and no rotting egg smell. So instead of changing parts under warranty that come up with the code, they checked 2 items for the 4 time each (which have been fixed) and they checked the parts I changed myself but they never changed the o2 sensors which are the probable issue. They reset the code to see if the light came back on. It did. When I returned 6 days later, my warranty mileage was past by 677 miles and instead of calling it a continuation from the previous visit where the problem was diagnosed, they started a new work order and immediately wanted to change the catalytic converter. I had on-star at the time. Diagnostics of march 2014 showed no issues. After the work done in april 2014, the diagnostic came back with an issue with the exhaust system (code po240). I have heard what people have said about this dealership but I rarely listen to gossip. Apparently, it's all true. They just want to fix the expensive parts and will make them break down so you bring it back.
Tl*the contact owns a 2011 chevrolet cruze. The contact stated that while driving at 65 MPH, the steering wheel became difficult to turn. The contact had to apply excessive force to the steering wheel in order to turn the vehicle. In addition, the contact stated that the brake pedal failed to respond making it difficult to stop the vehicle. The service stability track warning light illuminated. The vehicle was taken to a dealer. The technician diagnosed that the yaw rate sensor needed to be replaced. The vehicle was repaired however, the failure recurred. The manufacturer was not notified of the failure. The failure mileage was 40,000. The VIN was unavailable.
Three weeks ago, I started hearing a noise from the back left tire. Two days ago the esp and traction light went on as well as the brake fluid light. Everything just started hitting at the same time. I think the car is rigged to have everything go bad once the warranty period is up. Would like to know if this is covered since so many people are having problems with it. I can't afford to fix it but this is my only means of transportation.
Brake peddle becomes very hard in forward or reverse and will stop the car.
I had noticed that my brakes were soft when stopping prior to this incident but had no success in determining the cause. Two times now, I was backing out of a parking spot and the car would not stop for at least 3-5 seconds after I applied complete pressure to the brakes. Fortunately, I had plenty of room behind me and there was no oncoming traffic either time. The brakes are still soft on stopping while in drive.
Tl* the contact owns a 2011 chevrolet cruze. While attempting to park, the vehicle failed to respond when the brake pedal was depressed. The brake pedal had to be depressed completely to the floor in order for the vehicle to stop. The vehicle was taken to an independent mechanic. The technician repaired the electric vacuum pump switch. The contact stated that the vehicle never experienced a failure until it was repaired according to the federal safety agency campaign number: 13v36000 (service brakes, hydraulic). The manufacturer was notified of the failure. The approximate failure mileage was 56,000. Updated 10/07/14*lj the consumer stated the vacuum switch was replaced in november of 2012 under safety recall. Prior to replacement in november of 2013 the vehicle never experienced a failure. The failure occurred 10 months after the replacement. Updated 9/14/2015
2011 chevrolet cruze. Consumer writes in regards to brakes malfunction. *smd on june 19, 2013, the consumer was involved in an accident. While approaching an intersection, the vehicle ahead of him stopped suddenly and when applied his brakes, the vehicle did not stop at the proper distance and he rear ended the other vehicle. The consumer received a recall notice in october 2013 and again in may of 2014. The consumer believed the accident, was due to the recall. He no longer owns the vehicle, because it was a lease.
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