Car will slow to 2 MPH with the warnings "low engine mode" and "service stabilitrack". Can be going any speed and this happens. Have had the car towed 3 times for this same problem. Each time they tell us it is another part that is defective. We have spent approximately $2,000 on repairs for this same issue. My main concern is that my [xxx] year old son who drives this vehicle is going to get killed. If this happens on a highway with a semi behind him, the semi will not be able to slow down to that speed that fast and will run right over him. There are numerous reports of this same issue on 2011-2015 cruze vehicles that you can find anywhere on the internet (even on gm forum). I would like to know how many people have to die from this issue before a recall is made on these vehicles? *js parts of this document have been redacted to protect personally identifiable information pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6).
2011 Chevrolet Cruze driver assistance complaints
Page 3 of 4: complaints 41 to 70 of 77, newest first, as owners wrote them.
Intermittent service traction control and stabilitrak while at a stop when attempting to drive after the service light came on the vehicle lacked power and high temp fan turn on. The only way to get the car out of the service lock was to turn the ignition off and turn it back on. I took the car to a dealer where they were unable to duplicate the issue. This issue has been covered under a recall on other chevy vehicles such as the equinox.
Whife driving down the road traction control light comes on slows down to about 20 very dangerous 4th time it has happened to her.chevy dealer fixed it said it was accelerator pedal. Did it again. On the way home and to work
In addition to two complaints filed about this vehicle already. The u.s has no concern for human life in the u.s and is allowing white supremacy to endanger minority drivers and other drivers. The testing of satellite radiological dispersal weapons and remote control systems involving, hacking, backdoor access, remote control, surveillance and vehicle compromise persists. On 12/10/15 and 12/09/15 the vehicle was halted by force from a satellite tracking the vehicle. Ample evidence of electrical problems in the car, cellphone tracking and home tracking is available. A federal lawsuit was filed and dismissed without reason of cause to further the hate crime. On these two days I was driving the vehicle one again, and lost control over the vehicle steering and throttle. The issue occurs at stop signs to cause an accident there or at a intersection. The vehicle is purposely tampered with during transit to cause loss of control and throttle. The vehicle throttle is gone, the gas peddle goes limp and the engine stops throttle for a duration. The engine then kicks in full force after a series of hard sputters on throttle jerking the car forward up a hill or into to a stop. I was in highland ny leaving a plaza, where this occurs, and other intersections with lights
Tl* the contact owns a 2011 chevrolet cruze. The contact stated that the service stability traction control warning light illuminated intermittently and the accelerator pedal hesitated to respond. On the first occasion, the contact was driving at 20 MPH and the vehicle stalled. On a second occasion, the vehicle stalled while driving at approximately 35 MPH. The contact was able to restart the vehicle each time but the failure was progressing. The failure caused the vehicle to go into a limp mode each time. The vehicle was taken to the dealer twice and they were not able to replicate and diagnose the failure. The vehicle was taken to the dealer a third time who diagnosed that the alternator assembly needed to be replaced. The electronic stability control failure was unable to be determined. The vehicle was taken back to the dealer where it was left for a diagnosis. The manufacturer was notified of the failure. The approximate failure mileage was 36,000.
Stability trac and traction control light appears, vehicle experiences immediate loss of power. Experienced while driving on freeway attempting to change lanes. Due to the sudden loss of power I was nearly struck by a big rig. Dealer can not identify codes only code that appeared was po171,fuel trim lean code was addressed by dealer, dealer claims original complaint was tied to the p0171 code. While driving home experienced sudden loss of power and rough shifting. No warning lights or indicators appeared. Vehicle smells like burnt oil, and noticed a loud ticking noise. Notified dealer and was told it is normal vehicle will be fine after 400 miles of driving. My families life will be placed in jeapordy for the next 400 miles. The unresponsive acceleration and sudden loss of power is a serious safety issue.
Have had repeated issues with service stabilitrak light coming on while driving and then power being reduced to vehicle, causing unsafe driving conditions; following recall to reprogram computer engine fan ran continually for days; car died when startong, dealer replaced computer tried to return with check engine light on, now stabilitrak issue has recurred again. Not confident that dealership has any clue what is really wrong with this car. The dealership's most recent guess is that something is wrong with the transmission but that they are getting a code they don't recognize.
I frightened and almost hit a pedestrian while at a complete stop during a red light because the vehicle jerked back and forth. The vehicle felt as if it was on hydraulics. Moments later the engine light went on and the description of service stabiltrak displayed on the dashboard. Once the light was green and I proceeded, engine light went off and service control also went away. It would only jerk back and forth once at a complete stop. My vehicle is definitely a hazard and not safe to drive.
While driving the radio shuts off and a warning pops up in the center between the speedometer and RPM gauge that says service stabiltrac or service traction control. While that happens the power steering shuts off. That's a normal occurrence that happens randomly once or twice during my 20 mile drive to work, and on short drives for errands. Today the vehicle completely shut off twice while driving down the road. I almost wrecked 3 times going around corners when the power steering shut off along with the radio.
The cars stability track indicator, anti-theft and several other dash lights including check engine light comes on and the car will not start or allow me to remove the key. I have had this happen on several occasions fortunately not when I am driving however many times while I have been driving the car the cars electrical system will reset and the cars power seems to lug down and feels like it is dragging or braking. Removing battery and replacing helped it once. I also notice the rear lights will stay when the car is in park unless I start the car move it 2 or 3' and put it back into park again.
The cars stability track indicator, anti-theft and several other dash lights including check engine light comes on and the car will not start or allow me to remove the key. I have had this happen on several occasions fortunately not when I am driving however many times while I have been driving the car the cars electrical system will reset and the cars power seems to lug down and feels like it is dragging or braking. Removing battery and replacing helped it once. I also notice the rear lights will stay when the car is in park unless I start the car move it 2 or 3' and put it back into park again.
Upon starting my vehicle both the stabilitrak and traction lights were on, turned the vehicle off and then back on. Lights remained on, first repair place said stabilitrak sensor, second said it was the wheel bearing. Because of the differences in opinion I took it to a chevy dealer who then told me the wires had gone bad and needed to be replaced at the cost of $300. I continue to have electronic issues with this vehicle after replacing the bcm twice. Something needs to be done.
While driving my car home from work at the end of january, I felt it suddenly slow down on its own. I had a message on my display to service stabilitrak and engine power reduced. I had no power to the car and had to pull off the road. I turned my car off for a couple of minutes and then back on, it started and ran fine the rest of the way home. Then again today, feb. 24th, 2015, while driving to work, it did the exact same thing. I had to move over to the side of the road in early morning traffic (not an easy thing to do!), and turn my car off. I waited for a couple of minutes, started it and drove the rest of the way into work without problems. After reading the many complaints of the exact same situations, I would think it's time for a recall before someone gets hurt due to the sudden reduction of power!!
Tl*the contact owns a 2011 chevrolet cruze. The contact stated that while driving at 70 MPH, the vehicle stalled. The contact also stated that the lost power, the electronic stability control, and the service traction control warning lights illuminated. The vehicle was taken to the dealer, where it was diagnosed that the throttle body control needed to be repaired. The vehicle was not repaired. The failure mileage was 80,000. Updated 04/10/15*lj the consumer stated the dealer advised the throttle body needed to be replaced. The manufacturer was contacted but did not offer any assistance. Updated 11/5/2015
The first occurrence happened on jan. 20th 2015 on my way to work, twice. I noticed because the radio turned off and the service esp flashed with the traction light coming on with multiple other lights flashing. All of this including the radio flashed/turned off and on for about 2 minutes. Over the next week this happened 5 or 6 times. All of these happened while going between 30 and 40 MPH and on trips between 30-45 minutes. I had about a week with none of this happening and then on feb. 8th I was driving home, 20 mins from start to finish and twice the engine power reduced came on and I could not drive any where. I was going about 35 MPH. I was able to pull over and turn my car off and on both times and make it home. Now my check engine light is on and I'm not sure if I can even drive my car or if it will die on me again.
Yes, I too had problems with my 2011 chevy cruze. I was very glad that nothing happened to me while I was driving the car, I was just sitting at an idle stage; when I had all the bells going off and it had told me that engine reduced power. I to had to go and get this fixed and again like everyone else it was the throttle body and fuel injection system; cost $460. Not even a month later now I have no heat in the car and reading all the forums sounds like I am going to have to replace a water pump; joy for me. At first I really did love this car, but I find that the after the warranty goes seems like the car is falling apart. We should not be having these issues this early in the car's life. I also find it very bad poor customer service on gm's part that they are turning a blind eye to this. These parts need to be recalled asap, why is no one doing anything about this?
Three weeks ago, I started hearing a noise from the back left tire. Two days ago the esp and traction light went on as well as the brake fluid light. Everything just started hitting at the same time. I think the car is rigged to have everything go bad once the warranty period is up. Would like to know if this is covered since so many people are having problems with it. I can't afford to fix it but this is my only means of transportation.
While driving at no specific speed the car alerts and says check engine, reduced engine speed, and check stabilizer traction control. The engine then powers down and will not accelerate. I was recently driving and this happened, to avoid an accident I ended up in a ditch and had to be towed out. I had the car repaired which was costly and was not covered under the power train warranty chevy offers. I feel that this is a very dangerous defect on the car and should be addressed as a recall, due to the first time I tried to have the car repaired I was told it was gonna be 4-6 weeks to wait on the part because they were on back order because they have had quite a few cars with the same problem. When I addressed this issue with chevy they had no concern that a car losing power while traveling was no big deal. I was nearly rear ended by a semi-truck and was forced into a ditch.
Leaving a parking lot the instrument panel began to blink on and off every check engine light started to come on and off. Power steering was lost for a short period. Still in the parking lot at a stop sign turn the engine off. The car was completely dead, no lights no clicking noise when you attempt to re start. Opened hood checked the new battery wiggled the cables interior lights came on and car started up. Since then it has happened numerous times each event getting worse. Eventually it died and was towed to the dealership and is being looked at. This seems to be common with chevrolet cruze.
The electronic stability control lights keep flashing on and off while driving. I will be driving my car then the light warning light will flash, and all lights in the dashboard will blink on and off. The blinker noise will turn off then on again. However, the elec. Stability control light does not stay on permanently. It's like my car does it when it feels like it. I have to turn my car off for a few min and start it again to get it back to normal. This happens at any location and speed. Yesterday 11/27/14 this occurred and steering became difficult. I have taken my cruze in before regarding this and was told it could not be duplicated, therefore there was no problem. I do not want to be driving my car in fear of safety. I have made another appt at another dealership and was already told they would have the car all day and do not provide any type of courtesy car...that I would have to rent a car. This service also "may or may not be covered under warranty" because my cruze is from 2011 and currently have over 50k miles on it. I love my cruze, but the service regarding this issue is terrible and needs to be addressed. Vehicle safety is on the line.
Engine shaking violently while idling. Stabiltrak warning on. Acting like it was going to die. Scared it would die while in traffic.
Tl* the contact owns a 2011 chevrolet cruze. While driving approximately 73 MPH, the vehicle decelerated and the traction control, power steering, and transmission hot warning indicators illuminated. The vehicle was not diagnosed or repaired. The manufacturer was notified. The VIN was unavailable. The failure mileage was 1,000.
Tl* the contact owns a 2011 chevrolet cruze. While driving approximately 25 MPH, the vehicle stalled and the esp warning indicator illuminated. The vehicle was able to restart. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was unavailable.
This exact same thing has happened 2 times. While driving normally 'service esp' and 'service traction control' warnings come on along with the engine light and the 'stabilitrak' light. The engine remains running but does not supply power to the wheels resulting in a total loss of power to the car. The first time it happened, I took it to a certified chevy dealer who told me it was a battery issue and replaced the battery. Didn't work. Happened again within a week. This situation is very unsafe as the vehicle could be stuck powerless in the middle of a turn or a number of other dangerous situation. The car is not on gm's recall list for any of the ongoing recall issues.
Driving and the stabilitrak needs to be serviced comes on. Nothing the dash controls works correctly. The speedometer goes from 0-the speed your are going and back down to 0 every thirty seconds. Cruise will not work. Rpm does the same. When driving there is a slight hesitation in speed each time. Had to stop on the way home and it continued whether I turned vehicle off or not. Went away the next day. Took it to a certified tech he ran the codes and nothing came back on the computer. This has happened two more times with no luck. Please take the time to look into it.
Radio flashes on and off an instrument cluster is flashing warning light. Engine runs rough sometimes and AC blower motor turned on and off sometimes and turn signal indicator continue flashing but does not make it usual but clicking and then resumes clicking noise.
I bought my cruze in november at 11000 miles . I had no issues with it at all until march 21 at 21000 miles. I was driving on the highway it had been a long trip and my car lit up service stabilitrak and service traction control warning lights and power steering. Along with my dash (speedometer, odometer going haywire) no engines problem just that light I called the dealer who said they never heard of it and it was probably a flute. About a month later it happened again then about may it was happening once a week not even on long drives no more on my morning commute to work and a couple of times the check engine light came on not all the time. On june 5 at 22000 miles my cars controls came on this time though my ABS light came on along with my parking break and check engine light. Then my car in the middle of the downtime dallas on the highway my car just stops accelerating and slowly came to a complete stop and I barely made it to the side of the road! It was so scary. I turned my car off and back on all the lights were off except the check engine light I went to autozone and they gave me the codes it was reading. On my way home it did the same thing and it is just the scariest thing. I went to the dealership and they don't know why it's doing it and want me to pay over 600 just to find out not to even fix it just to see why! This is there issue not mine I feel like ima crash everytime I drive it. I even told them driving it I feel like my life is in danger and they pretty much said that's my issue now when I was sold the car the warranty was out and they didn't offer me a extended I don't know what to do! This needs to be a recall I've read online of others reporting this and they agree it is something that could potentially kill someone.
On april 30 2014, around 11:00 am the car was taken for service to a chevrolet dealer for a wheel alignment,steering and suspension system inspection and air pressure condition check, the chevy cruze was at the service dealer for aprox four hours, we then came home, around 5:30 we went to a shopping center to buy something and on the way back home, aprox six blocks from our home we stop on a stop sign on a curb/angle street divider by a small curb with trees, we then try to proceed and bare right but the car made some kind of a noise and went left going over small curb and hitting a tree, we where going aprox 15 to 20 MPH at the time of impact the police came and made a report, no summons where issue because the police officer look at the scene and comment that it looks like the car loss power/ control of the steering ,brakes and could not be control. The car was a total loss since it was damages in front/engine/air bags/etc. We know for facts that this 2011 chevrolet cruze have many recalls including steering shaft separations/brakes/steering problems.etc.
I was driving and all the sudden my car slowed down, a message came up that said "engine power reduced". I could not drive and had no acceleration ability. This has happened several times, and now it is happening frequently and completely stalls out.
Has happened multiple times starting about a month ago, either when idle at a light, driving around town or on the freeway (I have not been at full hwy speed when this has occurred) the stabilitrak warning comes on and engine power is reduced to practically nothing, I can't travel other than at a snail's space, with absolutely no acceleration to help get out of the way. Drive train shakes a little. Very dangerous position to be in. I tried to shut off the stabilitrak and that seemed to work until the last incidence when the issue occurred with stabilitrak turned off. The only way I can get the car to reset is to shut it off for a few seconds and turn it back on. Might go a few days without any concerns, then all of a sudden, it starts up again. Engine light stays on for a few on/off cycles then goes away.
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