Tl* the contact owns a 2012 chevrolet cruze. After filling the vehicle with fuel, the contact started the vehicle and it made a sputtering noise and began to shake. The contact stated that the engine warning indicator was consistently illuminated. The contact turned the key to the off position; however, the engine did not power off. It took several attempts to power the engine off. The contact released the accelerator pedal and kept the vehicle parked for approximately five minutes until the shaking and sputtering ceased. The failure recurred on several occasions when fueling the vehicle. The vehicle was taken to the dealer where it was diagnosed that an unknown sensor was faulty and needed to be replaced. The vehicle was not repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 106,000.
2012 Chevrolet Cruze fuel system complaints
Page 3 of 3: complaints 41 to 52 of 52, newest first, as owners wrote them.
I have noticed that the acceleration takes alot to go from 0-30 MPH and when it does the car feels as though it will stall. There is a half tank of gas, and no indication it should be doing this. Oil is changed regularly. This has happened a few times before this incident of today. The gas pedal needs to be almost to the floor for it to even pick up and when it does accelerate it jumps between the gears and the RPM goes beyond 4-5 to get it to even 20mph. I did have an incident when the car stalled as I was in reverse. That happened at around 30-35k miles. I decided to google the acceleration issue and see I am not the only one. My car itself has had 3 recalls fixed.
I was driving the vehicle to work and the stabilitrak control and engine power loss kicks on to the vehicle and makes me have to control of the vehicle, I've almost caused several wrecks do to this happening, I've been in and out to the dealer several timesmall with this vehicle tomorrow I'm taking it in for the 7the time now this is a safety issue and it's putting me and my fiance life at risk, please some thing has to happen to get this taken care of!
Driving on the highway at roughly 70mph when car shuddered, and lost power immediately. After this the car would not accelerate. Fortunately there were no vehicles directly behind me, so I was able to pull over to the side of the road. The check engine light was illuminated and the dashboard read three errors: "engine power is reduced", "service traction control", "service stabilitrack". After turning the car off, waiting, and turning back on the vehicle worked correctly, but the issue occurred after another 15 minutes on the road. I drove in the right lane the rest of the way home to ensure our safety, and this occurred 4 times in total. This was an extremely dangerous situation during a busy holiday travel weekend. Had this occurred at the wrong time, this could have been catastrophic. Quick research online has shown this to be an issue with the make and model, as many other people have reported this exact defect.
Took vehicle in for oil change, had to do "heavy engine repair" per technician, replaced water pump and seal as it was found leaking. Refilled with coolant.
This car has had several problems. They have had to replace a vacuum pump, the engine shield recall, the brakes stick, there is a horrible smell of hot transmission fluid constantly, the transmission coolant lines have been replaced, a pump above the fuel tank has been replaced, the car surges and causes the RPM gauge to bounce, the axles have had leaks fixed, the exterior trunk button doesn't work, driving down the road it sounds like a plastic bottle is stuck inside the passenger side front door, some times after putting the key in the ignition it won't turn, the suspension system pops and cracks, the axle squeals, shifts at inappropriate times or not when it is supposed to, the back up sensor will beep when nothing is there some times, doesn't feel like there is any pressure behind the brakes some times, and smoke row out from under the hood when stopped at stop lights some times. I think that is every thing but it has been a constant nightmare. I am guessing on miles and dates, but it was not very long after I got it brand new that it started having problems. When I started having shifting and leaks in the transmission, the dealership couldn't figure out what was wrong, I had to point out the leak myself and then he said he would get the parts ordered and they would be in within 3 days. 2 weeks later I called gm, then it was within a week I was contacted by the dealer that they had the parts, after gm said someone would contact me within 48 hours. This has been such a hassle I am now vehicle shopping and will not purchase another chevrolet.
During acceleration I smell gas, oil burning, exhaust fuels in my car. I have taken it to the dealer who keeps stating it running like it should. Now I believe my warranty is over and my new car functions like its 20 years old. I can't get them to believe me and I don't believe they even bother test driving it. I mentioned the smell when I brought my car in for them to replace my turbo charger that malfunctioned. Ever after.
Reference to chevy crux 2012 intermittently smell of gasoline, worse when standing, that became more noticeable after shield was cut, but the cut made did not prevent the oil from pooling after oil change, since the metal shield that was left collect the oil, and does not prevent the pooling of oil after oil change.
After stopping at a stop sign, I attempted to proceed thru the intersection when the car starting missing and then stopped and would not start. Car was towed to progressive chevrolet and they replaced the fuel pump control module. This is what they thought was the problem and it was not. I will open separate complaints for each incident with the car.
This car would suddenly and without warning surge/lunge forward creating a safety hazard to all including other drivers. I have had it back to the dealer twice and they have confirmed and duplicated my observations and concerns however,at first they thought it was electronic and then decided to rebuild the transmission after they found metal fragments within this sealed component. This is a brand new car so why would they not replace the car,give back my money or at the very least replace the transmission rather than repair it? The car has now been in the shop for 18 of the 40 something days that I have owned it and its still there today. I am not convinced that the transmission is the real problem and I'm skeptical that gm truly knows what the issue is. I would be interested to know if other cruze owners are also experiencing this safety issue? I am also disappointed that gm doesn't simply return the few dollars I have invested and let this car fly off into the sunset. I have been a consistant gm buyer for many many years and this particular situation has left a bad taste in my mouth to say the least.
Vehicle vents antifreeze vapors and fuel vapors into driver/passenger compartment. Odors can become noxious.
Steering: around one week prior to the incident, I had my 2012 chevy cruze under panel modified due to a potential engine fire. The following week, while driving home from work, I experienced a "wandering" in my vehicle. I noticed it again driving home the next day. Now, whenever this is wind, I experience my vehicle "wandering." when this occurs, my car drifts left and right much more and the front end feels lighter and far too responsive. Fuel: after the modification to my under panel, I have noticed a drop in my fuel mileage. I have seen around 2 mpg or more of reduced fuel economy.
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