Airbag lights came on, airbag sensor has to be replaced. I paid over $800 and the part has been on order for a month!
2013 Chevrolet Cruze airbags complaints
Page 2 of 3: complaints 11 to 40 of 49, newest first, as owners wrote them.
Drove to work in the morning as usual with no check engine lights, car sat in the parking during the day went out to drive home at the end of the day and the air bag trouble light in on. Took car the gm dealership to have the code diagnosed and dealership informs me that the airbag and connecting airbag harness will need to be replaced due to the fact the airbag will not recalibrate and is not communicating with the computer.
My car is a danger the engine power slows down when driving causing another to hit in the back power steering light displays, stabilize tract and engine power, I have already had one hit and run accident.I took car to chevrolet dealership harbison rd columbia sc they just half repair it someone may die if car continue to power down.
Car has been returned to dealer for repairs concerning the motor and electrical systems. They have not been serviced outside of the dealership. Car frequently quits and has to be jumpstarted.
Tl* the contact owns a 2013 chevrolet cruze. While the contact was making a left turn, a second vehicle crashed into the rear passenger side of her vehicle. The air bags did not deploy. A police report was filed. The vehicle was towed from the scene. The driver sustained an injured right shoulder, wrist, and back that required medical attention. The cause of the failure was not determined. The manufacturer and local dealer were not notified of the failure. The failure mileage was 73,000.
I was driving about 35 MPH on a city street when the person in front of me slammed on their brakes the first time I hit the brake and the car stopped the next time I hit the brake it was hard and didn't stop the car causing me to crash into the vehicle in front of me, the air bag did not deploy and I think it should have, causing my head to slam into the steering wheel causing me to bite my tongue in half. I have contact chevrolet and gm multiple times and they won't do anything they literally have not cared one bit. I believe their is a problem with the braking system or the vacuum system in the brakes and I am not the first person that this has happened to in a cruze, I looked it up after it happened and I found a few other stories of the same thing happening.
Tl* takata recall. The contact owns a 2013 chevrolet cruze. While driving approximately 25 MPH, the air bag sensor indicator illuminated without warning, which was a safety concern. The vehicle was taken to ed bozarth chevrolet (303‑751‑7500, located at 2001 s havana st, aurora, co 80014) where it was diagnosed that the driver's side air bag needed to be replaced at a cost. The technician did not disclose that there was a recall; however, the contact was later informed of the federal safety agency campaign number: 14v372000 (air bags). The manufacturer was made aware of the failure and offered a ten percent discount towards the repair cost. The vehicle was not repaired. The failure mileage was approximately 47,000.
2013 chevy cruze collided with another vehicle going 30-40mph head on. No air bags were deployed . Air bag service light is now on.
Tl* the contact owns a 2013 chevrolet cruze. While driving approximately 65 MPH, the air bags erroneously deployed after driving over an object in the road. There were no injuries. The vehicle was taken to the local dealer (columbia chevrolet, 9750 montgomery rd., cincinnati, ohio), but the cause of the failure was unable to be determined. The manufacturer was not notified. The failure mileage was 100,000.
Tl* the contact owns 2013 chevrolet cruze. The contact stated that while driving at 50 MPH, the vehicle in front abruptly stopped causing the contact to crash into the rear of the vehicle. The air bags failed to deploy. A police report was filed. There were no injuries sustained. The vehicle was towed to betten baker chevrolet buick dealer located at 930 o'malley dr, coopersville, mi 49404 where the air bag failure was unable to be determined. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 34,897.
I was stopped in highway traffic and rear-ended (I've attached the crash report from the in state police). My seat belt did not engage and my airbag did not deploy causing me to hit my head on the steering wheel resulting in abrasions and two black eyes. This seems to be either a serious design problem or a manufacturer defect. Regardless, the sensors that cause the seat belt to lock should not be in the front of the car as they then provide no protection from a rear end collision.
Tl* the contact owned a 2013 chevrolet cruze. While driving approximately 15 MPH, the air bag warning indicator illuminated. The vehicle was taken to the dealer (lowest price transportation network in plantation, fl) where the technician referred the vehicle to an unknown independent mechanic to repair the air bag issue; however, the failure recurred. Additionally, the cylinder head gasket blew up. The vehicle was taken to a chevrolet dealer in belleglade, florida where the engine was repaired after two months. The failure recurred and the vehicle was returned to the bank. The manufacturer was made aware of the failure and did not assist. The failure mileage was approximately 100,000.
"takata recall" we were going to church on sunday morning , it was a raining day , I was driving at 35-38 MPH in a zone 40 MPH . I was approaching to a curve when I intended to brake, the car slipped to the left all the way , it dont braked, it dont turn on the sensor to stabilize the car and the most important , any of the air bags in the left side , it dont came out . This is the police accident report case # hc170007937.
Tl* the contact owns a 2013 chevrolet cruze. The contact stated that while driving at 50 MPH in inclement weather, another vehicle attempted to switch into the contact's lane. As a result, the contact hydroplaned and spun multiple times crashing into several trees but the air bags failed to deploy. The contact sustained back, neck and shoulder injuries as well as bruises that required medical attention. A police report was filed. The vehicle was towed from the crash scene to an impound lot. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was 50,000. The VIN was unavailable.
Tl* the contact owns a 2013 chevrolet cruze. While driving approximately 10 MPH, a second vehicle crashed into the front passenger side of the contact's vehicle and caused significant damage. The air bags failed to deploy. The driver and passenger sustained neck, back, and head injuries, which required medical attention. A police report was filed. The cause of the failure was not diagnosed. The vehicle was not repaired. The failure mileage was 72,000.
Vehicle accident with another vehicle - airbag did not deploy in accident. Driver hit head on steering wheel. (all airbags deployed on other vehicle (audi s4.)) told by insurance adjustor he typically does not see airbag deployment on chevy cruize as the sensors are high on the internal frame.
Tl* the contact owns a 2013 chevrolet cruze. While driving 65-70 MPH, the vehicle was involved in a rear end collision. The air bags did not deploy and there were no warning indicators illuminated. A police report was filed. The vehicle had to be towed. The manufacturer was notified of the failure. There was one injury that required medical attention. The manufacturer was notified of the failure. The failure mileage was 52,000.
Airbag information light says 'airbag off' when my 105-pound wife occupys the seat. The local dealer tells me you have to weigh 130 pounds to activate the airbag.
Tl* the contact owned a 2013 chevrolet cruze. While driving approximately 55 MPH, the driver lost control of the vehicle and crashed into a guardrail causing significant damage to the front end of the vehicle. The air bags did not deploy. During the crash, the driver sustained a right hip injury, the front passenger sustained a right arm, right hip, and right knee injury. The rear passenger seat occupant sustained a minor head injury. Medical attention was not received. The vehicle was destroyed and a police report was filed. The cause of the failure was not diagnosed. The manufacturer was notified of the failure. The VIN was not available. The failure mileage was 37,000.
Tl* the contact owned a 2013 chevrolet cruze. The contact stated that a vehicle crashed into the rear of the contact's vehicle causing the front end to crash into the rear of a third vehicle. Next, a fourth vehicle made contact with the contact's vehicle causing the front end to crash into the vehicle a second time. During the incident, the seat belts malfunctioned and did not secure the occupants. The air bags failed to deploy although the vehicle sustained significant damage to the front end and was destroyed. During the incident, the check air bag warning sensor illuminated and a strange odor was present inside the vehicle. The driver sustained a concussion, head, neck, and upper torso injuries. The passenger suffered a concussion, head, neck, and back injuries. Medical attention was required and a police report was filed. The manufacturer was not notified of the failure. The VIN was not available. The failure mileage was 40,000.
I was driving home and hit an 8 point buck that weighed about 180lbs head on that caused damage from the middle front center of the car extending to the drivers side of the car and smashing up into the motor. The instrument panel immediately illuminated to service airbag but the airbag never deployed. I was told if I was going slower, the deer would have went through the windshield. I could have been seriously hurt since the airbag didn't deploy. I bought this car brand new with only 17 miles on it. I have driven it for 2 years and now have to wonder if my family and I were put at risk for the last two years, while traveling to ohio, from iowa and out to boise 3 times. Of course I will be told there is nothing wrong and the car will be repaired, and I will be forced to continue driving a car that I won't really feel safe in because I won't know for sure if the airbag system is fixed, and will work right if this unfortunately will ever happen again. Somehow this will be pushed under the rug and there will be nothing I can do about it.
Just a short time after I bought this car, which I love, I hit a deer. I was going 45 MPH at the time and the impact did $10,000 damage but the air bag did not go off. Thankfully I was not hurt and I was wearing my seat belt. To this day the car just isn't the same.
The road was icy and I slammed into back of dump truck that already crashed into fence of cemetery,and my air bags never deployed (I couldv'e been seriously hurt) but I wasn't.
Traveling west and an east bound vehicle turned in front of me. The other driver was ticket for failure to yield and accident causing bodily injury. My air bags did not deploy I sustained injuries to my chest, hit my head on drivers side window and my left should and ribs were thrown in to the door.
I was stopped at a stop sign getting ready to cross over hwy to go north bound. A truck came out of nowhere and hit my driver side front end. My air bags didn't deploy. I googled it and saw there is a recall on my vehicle for air bag. I just bought the car 2 weeks ago. Shouldn't the dealer be responsible for fixing recalls before selling the car even it is used.
I was driving and was turning east at the light when a car was coming towards me. I noticed the car was not stopping and hit the passenger side of my car. The airbags did not deploy from the passenger side to which my younger brother was sitting. I checked online to see if there were side airbags before I wrote this information...updated 10/07/14 *bf updated 3/11/2015 *js
My daughter was driving my car to my place of work. Snowy day,making a right hand turn, going very slow to turn, she started sliding. My car slid sideways, the drivers side rear tire hit curb, all airbags opened except drivers steering wheel. She sustained head and neck injury. Transported to hospital by ambulance with neck collar on, nothing broken. Out of work for 2 weeks, immobile with back pain. I was without my car for a month, waiting on parts from gm to repair rear axle and rest of the airbags.
Tl* the contact owns a 2013 chevrolet cruze. While at a stop, the vehicle jerked and made an abnormal noise when the accelerator pedal was depressed. The dealer was unable to duplicate the failure. The manufacturer was not notified. The failure mileage was 5,400. Updated 10/1/14*cn updated 5/12/2015
Traveling on the interstate about 60mph, car in front of me slammed on their brakes, I did the same but did not have enough time as it only took a split second and I had rear-ended the car in front of me still going approximately 55-60mph. My head hit the steering wheel because no air bags ever deployed. I suffered cervical straightening of the c spine and strain, which resulted in tests to rule out brain bleed. Severe headache and swelling of my head eventually eased 4-5 days post accident.
A vehicle pulled out of a parking lot in front of me and when trying to brake, the brakes locked up and at impact of the head on collision my air bags did not deploy!
VIN decoder
See the problems and recalls for an exact car
Buying a used 2013 Chevrolet Cruze?
Check the exact car before you pay: accidents, salvage or flood titles, odometer readings and previous owners.
Check its history