The contact's daughter owns a 2014 Chevrolet Cruze. The contact stated that his daughter called him while at a stoplight to inform him that the vehicle lost power steering without warning. The contact informed his daughter to restart the vehicle while at the stoplight and to park the vehicle so that he could meet her. The contact arrived at the scene to inspect the vehicle and found no fault with the vehicle. The contact followed his daughter to her destination without further incident. The manufacturer was notified of the failure and provided a case number. The contact was also informed that a representative would call him for further assistance. The contact received a call back from a representative who left a message asking how he would like to resolve the matter. The contact had yet to respond to the manufacturer. Upon investigation, the contact discovered the federal safety agency Campaign Number: 15V442000 (Steering) however, the VIN was not included. The vehicle was not repaired. The failure mileage was approximately 134,000.
2014 Chevrolet Cruze steering complaints
Page 2 of 4: complaints 11 to 40 of 93, newest first, as owners wrote them.
This morning, I was making a right turn into a neighborhood when I hit a small hole in the road and the car turned off. It alerted me that it was power steering and airbags. Now when I drive into my driveway it may turn off because of the curb, when I turn into work it may turn off because there is a small area where the road has small holes.
This has occur more than a handful of times. This is the most recent one, I stopped at the gas station turned off my car and when I went to start it nothing was working no lights, no power anywhere. I wiggled the battery cable and it came back on but, I had to turn the key on and off multiple times for it to finally start. As I'm leaving the gas station I turn to the left and I have no power steering none whatsoever. Then it came back seconds later I was driving straight and the wheel jerked on its on and it said service power steering and once again I had no power steering. It went off moments later. When I got to my destination it lost all power again.
This car is crazy. Starts on its own if key left in ignition. Radio goes on and off constantly. Power steering tries to go out. Lights up like a christmas tree. I fear for my life and it needs a recall.
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While I was driving my car will say roll driver window up and down. Then it lost power steering for a few seconds. Parked it at my house went to start it and it lost all power but the flashers stayed on. It has happened twice in the passer two weeks. I talked to another person that had the same car and theirs did the same thing.
Common issue where an underboost even happens due to crack in turbo or failed wastegate, when on highway can cause an accident when suddenly unable to maintain highway speeds, also negatibe battery cable has common issue which reduces voltage pass through causing traction control and stabil-track issues which can cause loss of control of vehicle in hazardous conditions.
Tl* the contact owns a 2014 chevrolet cruze. The contact stated that while driving, the steering ceased without warning. The contact pulled over and restarted the vehicle and the steering regained normal functionality. Ourisman chevrolet buick gmc of alexandria (1800 old richmond hwy, alexandria, va 22303, 571‑366‑8047 was contacted and informed of the failure. The contact was informed to schedule an appointment to have the vehicle diagnosed. An appointment was not scheduled. The vehicle was not repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 49,000.
When I was driving at 30 MPH my wheel locked up and a messages appeared on my dash saying power steering fail. I had no control over my wheel and that happened twice in a 5 minute drive. My wheel now has resistance when turning. The next day when trying to start my car it stalled, when started again a message appeared about the anti theft system being activated- I couldn't drive my car. When I restarted it again another message appeared saying 'roll driver window down and back up'. The same night I was driving 5 minutes down the road and everything inside of my car turned off- dashboard, lights, radio, I'm pretty sure my car even turned off for that second and that happened 3 times in the span of a 5 minute drive, all while my wheel is still resisting to turn. On a diagnosis nothing appears to be wrong with my vehicle. This is extremely unsafe and I am very concerned
It looses power. All dash lights flash on and off while driving, the radio turns on and off and the car looses power steering while driving (this is major and I've had a few scary moments while turning). At times the key will get stuck in the ignition and it will not start. The only way to get the key out is to pop the hood and jiggle the battery cable, it will then release the key. All these issues happen daily. I have no warning lights that stay on consistently.*dt
Warning light comes on say steering and traction light and said service steering and my engine come on code was o2 and 01 I had alot problems with sensor the car was in repair shop 11 time the first 3 year I make complaints try to get new car from gm they said no
With this condition,the radio/HVAC display turns off and on; the antilock brake system, service traction system, service stabilitrac and steering vehicle messages may come on and off; the turn signal sound may not be heard; 'battery saver active' and 'service steering' were displayed in the driver information center (dic); and the interior and exterior lighting flickered. Recently power steering assist was also lost, and greater effort may be needed to turn the steering wheel at low speeds or while the vehicle is stopped.
When driving the car flickers the radio in and out and then the radio gos completely out and service stability tracker and service service traction control pops up or the steering wheel locks and service power steering pops up and the car shut off right then and there.
Tl* the contact owns a 2014 chevrolet cruze. The contact stated that upon starting the vehicle, the power steering ceased to operate, without warning. The contact then took the vehicle to (gosch chevrolet 400 carriage cir, hemet, ca 92545) where the vehicle was diagnosed with power steering failure. The vehicle was repaired however, the failure recurred. The contact stated that the failure was intermittent. The contact took the vehicle back to the same dealer where he was given an estimate of $1,700.00 for the repairs. Upon investigation. The contact linked the federal safety agency campaign number: 15v442000 (steering) with the failure. The manufacturer was not notified of the failure. The vehicle was not repaired. The failure mileage was 79,847.
Everything on the dash shut off. Heat and air shut off. Service stability track warning comes on. Engine fan running all the time. Steering locks.
Tl* the contact owns a 2014 chevrolet cruze. The contact took the vehicle to an independent mechanic to have new tires installed. The contact was advised that the two frontal tie rods needed to be replaced, along with the catalytic converter. The tie rods were replaced, but the catalytic converter was not replaced. The vehicle was not taken to the dealer for diagnostic testing. The manufacturer was not notified of the failure. The approximate failure mileage was 115,000.
Was driving on the freeway exiting the offramp that curves to the right. When I turned the steering wheel it locked up and the stereo turned off. I had no control over the direction my vehicle was traveling. I applied my brake, to keep from hitting another vehicle. When I pressed my brake the steering wheel unlocked briefly then locked again. Then a yellow ⚠️ warning light illuminated and my car began to pull to the right. The stereo powered on and the steering wheel returned to normal. The yellow warning ⚠️ light turned off. I continued to travel another 1.5-2 miles more to my home and it happened again. This time a green dash light illuminated and said service power steering. I parked my car at that point. I am contacting the dealership to make arrangements for repair. The reason why I am filing a complaint is because of the danger associated with this type of malfunction. It put my life and other drivers life is at stake. This is not an acceptable way for a vehicle to function. This is not the only time I've had an electrical issue with my vehicle. In october 2018 after driving to mammoth california my vehicle completely turned off while I was on the highway. Something similar to a stall out.
Sometimes while driving, if you hit the brake or hit the window switch, the power to the radio panel and drivers display will cut off, sometimes the "service stabilitrac" signal will come up and the power will come back on after a few seconds, when this happens it will also cut power to the power steering, if you are not prepared for it or your not aware of the situation it can surprise you, it can be especially startling while turning and all of a sudden power cuts out and you have trouble steering, the car will stay running and the power will cut for a few seconds, and then everything will go back to normal. Looking online this seems to be a common issue with the earlier chevy cruz. I am just not sure of the full extent of the issue.
I was driving on 65 s and I lost all power to my car, my car is having a hard time starting. Went to have my starter tested and wasnt that, it's my battery and the cables. Car is unsafe to be driving and all cruze should have a recall on them. My battery light will come on then a message will pop us saying power steering
Tl* the contact owns a 2014 chevrolet cruze. While the contact's daughter was driving 20 MPH, the steering wheel seized and the stabilitrac and check engine warning indicators illuminated. The contact turned the vehicle off and back on, which failed to reset the steering and caused the contact to leave the vehicle parked in a parking lot. The dealer and manufacturer were not contacted. The vehicle was not diagnosed or repaired and the failure recurred. The VIN was unknown. The failure mileage was approximately 85,393.
My vehicle has been having issues where it will take extra time to get it started up. When I finally do get it started, warning lights flash saying power steering system, the antitheft stays on, as well as the engine management light. I just had my car serviced not too long ago for a coolant leak on the engine hose. I have always kept up with oil changes as well as all other fluid levels checked regularly. I first began thinking it was the battery, however I have had the battery tested and it is still basically new.
My vehicle for the last year has been having some engine issues where it will lock up on me I can't get my key out of the ignition and all the lights will start going off saying it needs service and then it will stop and go back to the regular odometer. I've kept up with my oil changes I've kept up with any service that needs to be done on my vehicle but today my engine completely shut down when I started to run my air conditioning. Usually I can get under the hood and wiggle some wires and then things will go back to the way that it was but lately my car has been shutting off on me while I'm driving and I had a service appointment for next week to go and see a professional to get under the hood to see what was going on I figured it was probably just another oil change it is about that time, but I was on my way to a friend's wedding and I had to stop and when I stop my car did not cut back on I pop the hood and wiggled some wires like I usually do but there was no activity whatsoever underneath the hood. I started thinking to myself maybe I should put some oil in it but I don't want to ruin my engine and I started thinking maybe I need some antifreeze but again and I'm not a mechanic so I don't want to assume and then do something to make things a lot worse but today my engine completely shut down on me and I had to wait in the heat for over an hour to get a jump.
Multiple dash and system failures resulting in stalls and loss of steering and power. Essentially locking up. Very dangerous conditions in traffic. Most recently dash indicating anti-thief deterrent system warning. These conditions have happened over the last full year. Dealer diagnosis was nill. I have been having to review public videos for help. May or may not be a negative cable battery issue but chevrolet has yet to recall this! I am fearing for my safety.
We have had to replace the entire def system twice, replaced two knock sensors, had to replace the diesel partilec sensor, among many other time being the shop. This car has not ran right since we bought it. Now, everytime we start the car and begin to drive it, we get a warning about the stabiltrak not working, then powersteering goes out, and entire car shuts down and goes black when the car is powered off. This seems to be a very common issue within these vehicles.
While driving long distances on straight highways the steering wheel becomes extremely difficult to turn. Gm issued a special coverage adjustment #14232a for power steering stick-slip that lists 2011-2014 chevrolet cruze models, but when gm searches this specific VIN it does not list an available service bulletin. Contacted gm to have the vehicle repaired per the special coverage adjustment but was informed that it wasn't covered per the VIN search. All the criteria match the bulletin (year, make, model, time and mileage) and the known safety defect by gm , and should be covered under the above-mentioned service bulletin.
The steering wheel sticks when I am driving. It's extremely noticeable when driving on the highway or making turns. The electrical system comes on and off when the vehicle is operational. All of a sudden my radio will go on and off and the air conditioner and the heater will stop working. I have 5 children and 3 still at home and I'm afraid to drive my car but unfortunately it's all we have.
I have a 2014 chevy cruze ls, 115,000 miles and properly maintenanced. After hitting 100,000 miles the vehicle seems to be completely falling apart. Recently had to replace the oil cooling system due to it being cracked. After that was fixed my check engine light came on. Come to find out the entire intake manifold now needs to be replaced. After that issue is resolved, my steering wheel is now sticking dead center with a lack of movement with turning.
Tl* the contact owned a 2014 chevrolet cruze. While driving 25 MPH, the vehicle pulled to the left and all the instrument panel indicators illuminated. The contact lost control of the vehicle and crashed into another vehicle. The air bags deployed. A police report was filed. The contact sustained injuries to the head, fractured ribs on the left side, and injuries to the left leg and arm. Medical attention was required. The vehicle was towed to a recovery company. The vehicle was not taken to a dealer or independent mechanic for diagnostic testing or repairs. The vehicle was considered a total loss. The manufacturer was not made aware of the failure. The failure mileage was 35,000.
Tl* the contact owns a 2014 chevrolet cruze. While driving in traffic, the vehicle shut off and the steering seized. The contact stated that the vehicle came to a complete stop on its own. The dealer and manufacturer were not notified. The vehicle was not diagnosed or repaired. The failure mileage was 66,000.
Radio/screen turned off and the car's steering was affected. Twice within the same hour. I was driving on the highway when this happened. Highly dangerous.
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