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2016 Chevrolet Cruze transmission complaints

Page 2 of 2: complaints 11 to 31 of 31, newest first, as owners wrote them.

See the summary of 2016 Chevrolet Cruze transmission problems: which part fails, at what mileage and related recalls.

Filed Feb 4, 2021 · Brakes, Fuel system · 2 miles · TX

The veh started with a small water leak, then a very large leak. Found out that the water pump was bad and the thermostat was bad. The windshield wiper fluid holder has a large crack in it. The vehicle still needs maintenance on it and can't afford it. No photos to share but receipts of my bill to replace it

Filed Jan 21, 2021 · Engine, Fuel system · NY

My check engine light had come on I got it checked at my mechanic but can't seem to figure out the problem. When you first start the ignition it feels like the car is bobbing back and fourth. Also after the auto stop goes on and you take your foot off the brake and put it on the gas pedal the car stutters. I also had a problem when I was coming out of my driveway it stalled and lost all power steering I had to turn the car off and back on again.

Filed Jan 20, 2021 · Engine, Transmission · 98,000 miles · CA

Vehicle was shaking profusely on local street, did not accelerate beyond 5 MPH, and had a 'stabilitrak' error code. Barely made it back to the driveway. Had it towed to a dealership and confirmed piston/cylinder problem, which will require a completely new engine. Bought it used in 2018 (with 54k miles) from a dealer, but was not made aware of service bulletin pip5421; and the mfg'ers warranty is no longer valid as there is over 90k miles (but still within 5 years). Dealer indicates it will cost $9500 to put new engine in, and we still owe on it....worthless car!

Filed Dec 31, 2020 · Engine, Transmission · 40,000 miles · IL

My cars cam shaft was replaced six months ago, and it was still under warranty. Now I'm having a bunch of other issues some of the problems are because the chevy dealership, that replaced it my cam shaft wheel they had to to take parts off and back on to fix it now those parts they took off and now bad plus other bottoms up. It won't keep coolant. And keeps over heating, and the dealership, is trying to over price me on parts that I can get, for a fraction of the price there charging me, and now I'm with out a vehicle un less I come up with over $1400, I feel like they purposely didn't put everything back together right, cuz they new they could get and make more money out of it because some of the parts are still under warranty. Pluse when they fixed it the first time. They charge for a new belt on the car and I already hade one which wasn't mine to start with, it belong to a friend of mine, and the stole it and put it on my car then charge me for it. Be cause it was in the back seat, my vehicle is sitting at the shop now. It's at leach-wilson chevrolet-buick in shelbyville illinois, there going to start working on it on january 11th, that's what they said anyways and I don't feel safe with them doing that but I have no other option right now. And I'm being forced to pay over $1400. Plus they stole parts out of my car I was holding for a friend and I had in the car and they use them and charged the warranty for those parts and it wasn't theirs to sell like that

Filed Dec 21, 2020 · Engine, Fuel system · TX

My car is parked looks like a rainbow color is coming out from under the engine. It looks like water from a distance until you get closer. I have notified the dealership where I bought it and he tells me there is nothing they can do

Filed Oct 22, 2020 · Engine, Transmission · 72,000 miles · FL

New 2016 cruze limited, 2 years after the purchase of the car, water pump and thermostat housing replacement(covered by the drive-train warranty),2 years later, car overheats again, I am apparently losing water but not evident in the engine compartment, I take it back to the dealer, told them what I thought was happening again and they conducted an analysis for which I had to pay $96.00, (car has 72,000 miles, out of warranty) telling me the same thing I had already figured out, that I need a new water pump and thermostat housing. They tell me it will cost me about $870.00. To replace the water pump and thermostat. Now understand, my wife and I bought this car on good faith that it was going to be something that we could rely on. I am retired and she is disabled. I needed a dependable mode of transportation. When we first bought it, it was great. But back to our dilemma, after I was given the estimate, I told them I did not have that kind of money for the repair, and they made sure the coolant was full and I limped it back to my house. I purchased a new water pump, thermostat housing, and a water outlet assembly and replaced it myself. I am an experienced mechanic. After replacement, while on our way to an appointment the next day, the car over heated again. Got it back to the house, found no leaks, bled the system to make sure there was no air in the lines. Drove it the next day and the engine stopped on me on the road while I was driving, it would not re-start. Checked the oil dipstick and found water in engine! Some analysis I was given. Had it towed to my house. Here we are with a 4 year old car, 72,000 mile engine and it is done. We live on social security and I still owe payments. Why weren't these cars recalled if they knew so many people were having this cooling problem on the cars? Now what do we do? I don't want to make payments on a broken car!

Filed Oct 7, 2020 · Transmission · TX

Coolant hose leakage, cracked coolant hose connector, thermostat broken

Filed Mar 15, 2020 · Electrical, Engine · 65,000 miles · AZ

After repairing the coolant system car, I drove it around the block to ensure it was working properly. Upon doing so, all gauges stopped working. I also put the car in reverse to park it in the driveway and the transmission would not go into the selected gear. We had to put the car into neutral and push it into the driveway. Also, all notification lights were also lit at the time. When it finally shifted into drive the car jerked very hard.

Filed Jan 9, 2020 · Transmission · 65,229 miles · CA

During diagnostic found excessive oil mixed in with the coolant all through the engine. Removed spark plugs and found cylinder #4 had coolant on top of the piston and the spark plug was saturated in coolant as well. Removed cylinder head and cleaned head gasket sealing surface. Inspected for any signs of cracks and found none. Using a straight edge could not find any areas of the cylinder head that were warped or damaged indicating a head gasket failure. However only found oil in cooling'system but no coolant in the engine oil. Removed oil drain plug and found no signs of coolant. Removed transmission drain plug and found no coolant in the transmission fluid either. After inspecting oil cooler found it had internally failed causing the oil to leak in to the coolant. Recommend replacing head gasket, radiator inlet hose, oil cooler inlet hose, heater core inlet hose, heater core outlet hose, both turbo charger cooler hoses, the turbo charger oil inlet pipe and the turbo charger oil return pipe. After completing repairs cleaned cooling system and flushed with warm water 4 times before filling cooling system with coolant. Test drove vehicle and no problems were found after test drive. Recommend customer have coolant flushed during. Next .. Oil . Change to remove any oil that may have been left in the cooling system after repairs were made

Filed Dec 2, 2019 · Engine, Transmission · FL

My 2016 chevrolet cruze with less than 90k miles at the time was running hot in 2018,car was fixed by local chevy dealership (_coolant jug leak/ water housing made of plastic cracked at clamp connection area) was diagnostic. After few months it started running hot again 2019, dealership said diagnosis was thermostat, waterpump, hoses leaking.. After all parts was replaced and driven for couple days car dashboard notification said A/C off/ idle engine overheating. Paid for another diagnostic from dealership and now they are saying maybe a blown headgasket or cracked engine block due to overheating.seems as though the defected/ cheap parts caused this from the beginning and should be recalled before someone engine blow up from overheating

Filed Oct 11, 2019 · Transmission · 32,400 miles · NE

Car would not go into park while stationary in a parking lot. The shifter would move between reverse, neutral, and drive but stopped at park. I had to push very hard on it to force it into park. Dangerous because it could roll. Plus you can't remove the key from the ignition so your car could get stolen. The entire shifter assembly had to be replaced.

Filed Sep 6, 2019 · Transmission · 101,300 miles · VA

Clutch pedal did not return to proper position. This did not allow the ability to shift. If this had happend while driving could have been dangerous. Vehicle was stationary in parking lot. This is a known issue, tsb is pip5558c.

Filed Jun 10, 2019 · Acceleration, Engine · CA

Overheating, speed drop when I driving, engine make weird noise dealer can't fix it this is safety issue

Filed Apr 2, 2019 · Transmission · 53,825 miles · TX

When leaving a grocery store, roughly 2 miles, my husband said the gas peddle clicked. Moments later, the car started shifting weird. Would not get past first gear. Second gear made the car super shaky and then it shut off. When restarting, car would drive normal for a minute then act up again. We would put it in neural and coast it with no problems until it died again. When we got home about 30 minutes later, I pulled the code and it was pulling o2 bank 1 sensor 2. Car is at the dealership now. Waiting for a call on the diagnosis.

Filed Jan 3, 2019 · Engine, Fuel system · 48,000 miles · OH

Continuing illumination of the "check engine" light. Tied to emission suspect malfunction codes. Has been service for this problem at least five times. Replaced fuel induction system, turbo, fuel induction solenoid and other components. Still no resolution. Problem is made known by illumination of "check engine" light while the car is running. No after market parts, approx 48,000 miles. The dealer service department cannot seem to correct the problem after multiple tries.

Filed Dec 27, 2018 · Transmission · 65,000 miles · OH

While the engine is running, the transmission suddenly and without warning fails. Car is in gear but doesn't move. First occurrence was when car was parked in the morning and put into reverse to blackout and second occurrence was a couple weeks later when stopped at a red light. Turning the car off for a few minutes seems to temporarily correct the problem. I am worried the transmission will fail suddenly while in an intersection or other dangerous situation

Filed Jul 23, 2018 · Transmission · 42,000 miles · PA

When im pressing the breaks while turning the rpms go up to 3. When im going up a hill and trying to accelerate the car is slow at getting up to a 3 in the rpms

Filed Jun 28, 2018 · Electrical, Engine · 25,000 miles · WV

Tl* the contact owns a 2016 chevrolet cruze. While driving 45 MPH, the vehicle stalled when the accelerator pedal was depressed. The vehicle was shifted into park and restarted on the first attempt. The contact stated that the failure occurred on numerous occasions. The vehicle was taken to hurricane chevrolet (200 saturn way, hurricane, wv 25526, (304) 562-3005) where it was diagnosed that the converter module needed to be replaced. The vehicle was repaired, but the failure persisted. The vehicle was towed back to the dealer and was informed that the wire to wire needed to be replaced. The vehicle was repaired, but the failure recurred. The vehicle was at the dealer awaiting further diagnostic testing and repairs. The manufacturer was made aware of the failures. The failure mileage was 25,000. *tt

Filed Jan 23, 2018 · Brakes, Transmission · 14,000 miles · NV

Car has less than 17,000 miles on it, and the car jerks like a failing transmission. When driving and starting up after stopping it jerks and hesitates. Brakes are continuously being blown out as they squeal.

Filed Dec 20, 2017 · Transmission · 41,000 miles · MO

Coolant reservoir cracked, possible blown head gasket, or bad water pump.

Filed May 16, 2017 · Transmission · 15,000 miles · FL · fire

Tl* the contact owns a 2016 chevrolet cruze. The contact stated that while driving at approximately 60 MPH, the vehicle began to shake and smoke began to come from underneath the hood of the vehicle. The contact pulled over and placed the vehicle in park however, the vehicle began to reverse on its own. The contact removed themselves from the vehicle and noticed liquid coming from underneath the vehicle. The vehicle came to a rolling stop at which point the contact noticed smoke coming from the vehicle again. The contact opened the hood and noticed a fire coming from the transmission of the vehicle. The fire department extinguished the fire and filed a report. The vehicle was towed. The vehicle had not received a diagnosing for the failure and was not repaired. The contact had not experienced any injuries. The manufacturer was made aware of the failure who advised to contact their insurance. The approximate failure mileage was 15,000.

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