There is a harsh smell of fuel coming from somewhere in the fuel tank area. There is no fuel leaks to be found. When starting the vehicle, the starter seems to stay engaged for a few seconds.
2007 Chevrolet Equinox fuel system complaints
Page 5 of 9: complaints 101 to 130 of 244, newest first, as owners wrote them.
Tl* the contact owns a 2007 chevrolet equinox. The contact stated that while parked, a strong odor of gasoline fuel was noticeable outside of the vehicle. In addition, a small amount of fuel was visible on the ground. The contact referenced the federal safety agency campaign id number:12v459000 (fuel system, gasoline) however, the contact's VIN was not included in the recall campaign. The vehicle was taken to an authorized dealer for diagnosis and the fuel tank module was replaced. The manufacturer was not notified of the defect. The approximate failure mileage was 62,634. Updated 02/26/13
The equinox appears to have a fuel system failure. I have looked up equinox recalls and there are over 40,000 of the same year, make model, my VIN is not included. The car has a strong gas smell coming from the back of the car. I have read testimony after testimony online of other people with the same year make and model also not being included in the recall. Last year we had to replace the egr valve as well and it appears it is in similar circumstance. (registering hundreds of complaints for it's failure as well) we would certainly like gm to make a totally recall on the fuel system failure that is evidentially extremely more wide spread than they are acknowledging. The dealership has said it is more than likely going to have to replace the pump starting at $900, as a teacher this is not a reasonable feat. Please help us get this problem fixed for both the fuel system and the egr valve. Thanks!
Tl* the contact owns a 2007 chevrolet equinox. The contact stated that there was a smell of gasoline fuel inside and outside of the vehicle. The contact later discovered a small amount of gasoline leaking from the vehicle. There was a recall associated with the federal safety agency campaign id number: 12v459000 (fuel system, gasoline: delivery: fuel pump) however, the contact's vehicle was not included in the recall campaign. The vehicle was not diagnosed or repaired. The manufacturer was notified of the problem. The failure mileage was unavailable. The VIN was unavailable.
Detected smell of gasoline while parked among many other cars. Did not think much of it until at home detected smell of gasoline inside and out of the vehicle. Look around and saw gas dripping from the rear passenger side of car. Check under the car and it seemed like gas leaking from the top of the gas tank. Took vehicle to dealer and agreed on repair. Dealer had previously said cost would be approximately 500 dollars. When vehicle was at the garage I was told over 900 dollars to repair. I agreed, hoping there would eventually be a recall, since I had read of many complains on line. I was able to get the labor charged refunded to me. A few months later I received a safety recall notice. The letter specifically says "your 2007 model year chevrolet equinox, VIN xxxxxxxxxxxxx is involved in safety recall 12190. Etc. When to dealer, and the service guy say "your vehicle does not show any open recalls and that only certain one have that fuel pump module recall. I told him "look at the letter" but I got nowhere. True I had the vehicle repaired, but the letter mentions a refund. Plus, did I get the right replacement part or some other generic part? So why does my letter say your....is involved in safety recall..yet the dealer's system says "no" to this recall. By the way I did buy it in california and it's register also at california.
2007 chevrolet equinox. Consumer writes in regards to cracked plastic parts connected to fuel pump recall notice. *smd the consumer stated he read about a recall several months ago, for the chevrolet equinox, and has not received a notice from general motors.
A fuel leak in the area of the fuel tank was detected. At first it was thought that the tank had cracked, but after the fuel tank was dropped a cracked plastic supply line leading into the fuel pump was found. I had the module replaced at my own expense. After the fuel pump was replaced I heard of a recall issued by gm for this exact problem, but when I contacted them they said that the recall was specific to certain VIN numbers that were located in the states of arizona, nevada and texas and as my vehicle is registered in ny this recall does not cover my vehicle. How can a safety recall be issued for a specific problem and not cover all vehicles that have the same problem. The risk of fire from my leaky fuel pump was the same as the cars located in those other states. This makes absolutely no sense to me. A safety defect is a safety defect, no matter what state a car is in and should apply to all vehicles that have the same defect.. Gm's refusal to remedy this is unconscionable and does nothing to enhance there reputation of building quality cars and standing behind them.
Tl* the contact owns a 2007 chevrolet equinox. The contact stated that when walking toward the vehicle or sitting inside you could smell the odor of gasoline. The vehicle was inspected by an independent mechanic where they advised that the owner that the fuel tank was leaking due to a defective fuel sending unit. The vehicle was repaired for the fuel pump. The manufacturer was contacted and advised him that the vehicle was not included in the federal safety agency campaign id number: 12v459000 (fuel system, gasoline:delivery:fuel pump). The failure mileage was approximately 66,729. The current mileage was unknown.
Strong gas smell from the tank area at appx 58000 mi. My mechanic could not locate the leak, said I would have to take it to the dealer. The dealer said it was not covered on a recall for several states. Am I mistaken, or didn't all these 07 equinox's come from the same assembly plant ?????? Online research shows many complaint's with this same problem. At present my problem still exists (seems to be getting worse, smelling stronger) cannot afford the repair. If in the future I am able to purchase a new vehicle, I will certainly do so with a different car company. (maybe if I moved to------------------
Tl* the contact owns a 2007 chevrolet equinox. The contact stated that a strong gasoline fuel odor was being emitted from the vehicle. The vehicle was taken to a private mechanic where it was determined that the fuel pump failed and needed to be replaced. The vehicle was repaired. The manufacturer was contacted and informed the contact that the vehicle was not included in the federal safety agency campaign id number: 12v459000 (fuel system, gasoline:delivery:fuel pump). The failure mileage was 71,000.
Cracked fuel pump. Gas leaking. Extreme fire hazard. There was no single incident. It's my understanding there was a recall for these fuel pumps.
Noticed a strong smell of gas coming from the vehicle when parked. Had to move it out of garage as smell was extremely strong. Took car in for service 8/25/12, found that the plastic part of the fuel pump was cracked and cost approximately $909 to repair. Find out there is a recall for this very same issue (the federal safety agency campaign id number: 12v459000), as well a corresponding recall for same issue on select suzuki xl7 (the federal safety agency campaign id number:12v597000). I contacted gm customer assistance by phone (800‑243‑8872) to find out if my vehicle was covered, was told no, only because it was not originally titled in one of the following states "originally sold or currently registered in arizona, california, nevada, and texas". Was told by gm customer assistance that they would contact me if it was decided that my vehicle would be covered. I have not heard anything from them, I can provide a case # upon request. What difference does it make where the car was titled, did not my vehicle come down the same assembly line. So in effect because my car is not covered it is ok that the fuel pump cracked, and had it caught or caused a fire that would be ok as well. Would like some assistance to get gm to acknowledge that this is the same issue, not penalize me because I live in ohio and reimburse me the cost for the repair $909.
Tl* the contact owns a 2007 chevrolet equinox. The contact stated that while driving 45 MPH, she began to smell gasoline. The smell became stronger and after time, became noticeable outside the vehicle. The vehicle was taken to a dealer for diagnosis and the contact was informed that a fuel line was cracked. After an online search, the contact located a recall for the failure under the federal safety agency campaign id number: 12v459000 ( fuel system, gasoline:delivery:fuel pump). The manufacturer was notified but advised that the VIN was not included in the recall. The vehicle was not repaired. The failure and current mileage was 116,000.
Tl* the contact owns a 2007 chevrolet equinox. The contact stated that she could smell gasoline from the exterior of the vehicle. The vehicle was taken to an independent mechanic for diagnosis. The mechanics advised the contact that the plastic supply port on the fuel pump was fractured. The contact referenced the federal safety agency campaign id number: 12v459000 (fuel system, gasoline:delivery:fuel pump) but she was advised by the dealer and the manufacturer that the vehicle was not included in the recall and offered no further assistance. The failure and current mileage was 90,000.
Tl* the contact owns a 2007 chevrolet equinox. The contact stated that upon entering the vehicle, there was a strong gasoline fuel odor emitted from the vehicle. The vehicle was taken to a dealer where it was confirmed that the fuel pump failed. The vehicle was not repaired. The manufacturer was not contacted about the failure. The failure mileage was not available.
Extreme gasoline smell from right rear of vehicle. Took vehicle to dealership and the replacement of the fuel pump module cost $998.47. We received a recall notice #12190 , submitted a claim and was denied due to the leak was on the discharge line instead of the vent line.the whole part is faulty and can cause a fire or serious injury.
2007 chevrolet equinox registered in az, ca, nv are affected by recall because they may leak gas from fuel pump module. I own the same make, model, and year vehicle with a leaking fuel pump assembly but because my vehicle was not registered in one of the three states its not affected. I find it hard to believe its a coincidence my vehicle has the same problem. I'd like someone to evaluate if this problem exists in all equinox vehicles.
I started smelling gas when I stopped the car. There was a gas leak. I took it to the garage and they told me that it could have set the whole car on fire, due to the leak and trail of gas going up into the car. If I had been on the highway and a spark had hit the gas leak, we could have been set on fire. I called the chevrolet company and they said that if I didn't have my car registered in a certain state that the recall they had in place would not affect my car. If it is a faulty part, why does it matter where the car is registered, if there is a recall on the vehicle, there is a recall on the vehicle.
Tl* the contact owns a 2007 chevrolet equinox. The contact stated that while parked, she smelled gasoline fuel coming from the vehicle. The vehicle was taken to an independent mechanic for diagnostic testing. The mechanic advised that the fuel pump module needed to be replaced. The manufacturer was made aware of the failure and advised the contact that the vehicle was not included in any recalls. The vehicle was not repaired. The approximate failure mileage was 157,000 and the current mileage was 159,000.
Tl* the contact owns a 2007 chevrolet equinox. The contact stated that fuel fumes were emitted inside and around the vehicle. The vehicle was taken to an independent mechanic for diagnosis and was informed the plastic supply return port cracked on the fuel pump causing a leak. The contact was informed about recall the federal safety agency campaign id number: 12v459000 (fuel system, gasoline: delivery: fuel pump). The manufacturer was notified but offered no assistance as he lived in north carolina which was deemed by the manufacturer as a state that did not have a hot climate. The vehicle had not been repaired. The failure and current mileage was 76,000.
Began smelling strong fuel smell on passenger side of vehicle. Took vehicle in for service and was informed the fuel feed line was cracked and had caused a fuel leak. Fuel pump assembly had to be replaced. *tr chevrolet equinox 2007 models have a current recall (id 12v459000) that was issued in september 2012 for this exact issue; however the recall doesn't include georgia. The manufacturer would not cover the cost of this repair under the recall even though they confirmed that it was the same issue. This is a safety concern and the recall should be expanded to all states. This is a costly repair and should be covered since it is an obvious defect that they have already claimed responsibility for in other states.
As documented in the following formal - current notices, 2007 equinox has a serious fuel leak problem from the fuel pump, which, as gm notes, may cause a fire if ignition source is present. // gm - chevy - recall id# 93254 // // gm - chevy - service bulletin # 12190 // // the federal safety agency campaign id number: 12v459000 // the problem is, they are not covering all vehicles. My 2007 chevy equinox is leaking fuel from the fuel pump - but gm/chevy is not replacing, as my VIN is not covered. This is obviously a very serious problem that we're requesting be further investigated before a serious injuries occur. Thank you for looking into this immediately.
2007 chevrolet equinox. Consumer writes in regards to fuel pump leak recall. *smd the consumer stated after discovering the fuel pump was recalled, she called gmc, but was informed her vehicle identification number was not included in the recall. The consumer was not satisfied with the response, as the fuel pump was replaced on august 23, 2012 for a serious fuel leak. Earlier in the year, the evap purge valve/emission system and fuel cap were replaced. *jb the consumer has since received a letter from gm, which stated her vehicle is now included in the recall. However, the parts were not available. Updated 02/13/13
Tl* the contact owns a 2007 chevrolet equinox. The contact stated that she smelled gasoline being emitted from the vehicle while it was parked. The contact inspected and discovered a gasoline fuel leakage coming from the fuel tank. The vehicle was taken to an independent mechanic for diagnostic testing, where the mechanic advised the contact that the fuel pump module needed to be replaced. The manufacturer was made aware of the failure and advised that the vehicle was not included in the federal safety agency campaign id number: 12v459000 (fuel system, gasoline:delivery:fuel pump). The vehicle was not repaired. The approximate failure mileage was 60,000 and the current mileage was 64,000.
As I was backing out the driveway I can smell gas before I could take off I saw a huge line of gas my husband then checked it and there was a crack/leak just earlier today I checked online and come to find out thereout there is a recall on the fuel pump but my VIN number is not one of them I find this very unfair I am a mother of 3 and I want my car fixed please fuel pumps are expensive.
Tl* the contact owns a 2007 chevrolet equinox. The contact stated that there was an abnormally offensive odor of gasoline being emitted from the vehicle. The contact located a recall for the failure under the federal safety agency campaign id number: 12v459000 (fuel system, gasoline:delivery:fuel pump) and took the vehicle to the dealer. The dealer advised that the vehicle was not included in the recall. The dealer diagnosed that the fuel pump was fractured and would require replacement. The vehicle was repaired a t the contact's expense. The failure mileage was 112,227 and the current mileage was 117,085. Updated 12/19/12
Tl* the contact owns a 2007 chevrolet equinox. While parked, the contact smelled gasoline fuel coming from the vehicle. The vehicle was taken to a dealer for diagnostic testing where the technician advised that there was a fracture in the fuel pump module, which needed to be replaced. The manufacturer was made aware of the failure and advised the contact that the vehicle was not included in the federal safety agency campaign id number: 12v459000 (fuel system, gasoline:delivery:fuel pump). The vehicle was repaired. The approximate failure mileage was 15,000 and the current mileage was 15,400. ..updated 12/05/12 *bf updated 12/07/2012 *js status update 01/24/13
I had been smelling a strong odor of gas so I took it to my mechanic to have a diagnosis of the problem, he said that there was a leak in the top of the gas tank and I should get a hold of gm to see what type of recall there was on this problem. So when I got home I checked on line and found there was a recall #12v45900, so I got a hold of gm and talked to customer rep. [xxx] telling her the problem I was having she said that she would have to have another person contact me , so [xxx] called me , I again told her the problem and she said I would have to take it to a chevrolet dealership for a diagnosis, I told here I had already had one done but she said I had to have one done at the dealership , so with her on the line she called reliable chevrolet and we set me a appointment for october 17th @ 8am. So on october 17th I took my equinox to the dealership and they ran there diagnosis and told me the same thing I had already told them,also charging me $98.55 for that information,they also told me they would need to remove the gas tank to check further and that would take about 4 hrs @ $98.55 per hr, I told them I could not afford to have that done and I would contact gm as soon as I got home, they also said I shouldn't be driving it cause it was dangerous . [xxx] contacted me back the next day and said there was nothing gm could do for me even though they know there is a problem but because the recall has not been published they cant help me. She also told me I could have it repaired myself and when they published the recall I could get reimbursed. I told her I work a minimum wage job and could not afford that. I again ask her if they know there is a problem why not fix it and again she said that the recall has not been published and there was nothing they would do for me. All I am asking is to get my equinox fixed and no longer have a gas smell.
Fuel pump leaking, strong smell of gas, took vehicle to dealership, fuel pump replaced. After the fact a recall was made from gm about fuel pumps on my exact vehicle. I didn't qualify due to recall is VIN specific. There may be more vehicles out there like mine that fit within recall guidelines with the exception of the VIN not included on their recall list. Gm may need to expand their recall to include more VIN's.
Plastic part on fuel pump module cracked causing fuel leak.
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