The vehicle had been operating in heavy raid for four (4) hours. At approximately 6:00 pm cst in a construction zone on I-90 the wipers canted off of the driver's side of the windshield resting on the driver side view mirror. The wipers could only be manually moved back to the windshield. A check of the fuse showed it to be intact. Wiper motor assembly can be heard to 'hum' when wipers are engaged, but wipers do not move.
2010 Chevrolet Equinox visibility complaints
Page 6 of 6: complaints 131 to 158 of 158, newest first, as owners wrote them.
Defrost not working and instrument panel fades or completely goes out... I went to my local heritage chevrolet dealer in chester va. 23831.. I was told there was not a recall on my vehicle... But they would hook it up and do a test to determine the problem... At the cost of $170.00.. I told them my vehicle was on the recall for the visibility #09v489000 software instrument panel/ fmvss 103 & 101.. I told them forget it I should not have to pay for a recall and left....
While driving in a storm, the windshield wipers stopped working. I had to pull over and wait out the storm, too dangerous to drive. I took the car to a chevy dealership and they said that they needed to replace the motor for the windshield wipers. It was not under warranty and cost me $400. *tr the consumer found recall 14v447000 (seats) because the seat had dropped to the floor, the dealer stated it was not for the 2010 model. Updated 10/05/15.
Tl* the contact owns a 2010 chevrolet equinox. The contact stated that while driving during inclement weather, the windshield wipers seized. The vehicle was not taken to the dealer. The manufacturer was made aware of the failure. The vehicle was not repaired. The failure and current mileage was 63,000. Updated 9/19/14*cn the consumer stated the vehicle was repaired at the expense of the owner. Updated 2/12/2015
While driving on interstate 290 (ny), a heavy rainfall started. Driver put wipers to high speed and wipers stopped functioning. Wipers were at the end of the wipe sweep. Driver was able, due to the prior use of "rain-x" to see to exit the road. Wipers did not regain functionality, after vehicle was stopped and wipers were attempted to be used again. Driver is concerned about the safety of this vehicle.
Passenger side, top blend door actuator stuck at cooling position preventing the defrost to work. I could not see and almost had a wreck. Estimated repair cost is $600 as you have to take the whole dash apart to get to the actuator. I think this part should be recalled as there are thousands of defective gmc equinox and terrain actuator issues on the web. If you can see out the window as the defrost is stuck on cool you could have a wreck. This is a safety issue.
Good afternoon. I purchased a 2010 chevy equinox on january 7th, 2014. The defroster and the vents are not working. The defroster delays or does not come on at all. I researched recalls on the chevy equinox and found that my problems are the same problems that fall under the 09298 recall which states: "brief description of defect mfg. Campaign no. 090298 ? Computer module/fmvss 101 & 103. Dom: 2/09-11/09. Vehicles fail to meet fmvss 101 and fmvss 103. Software in center instrument panel can cause heating, air conditioning, defrost, and radio controls, as well as panel illumination to become inoperative. Driving without functioning defrost system can decrease visibility and could result in crash without warning. Correct by replacing computer module in center instrument panel" my VIN was not included in that recall, but it is the exact problem I am having. The computer module is bad. Would you happen to know if there is a way to get this car fixed under the warranty? I believe my VIN should be included, but no one at chevrolet will help me without charging me a huge amount of money. I wouldn't mind if the vents weren't working, but the defroster needs to work and it isn't a wear and tear issue. I just thought I would reach out to you to see if you might have a better solution then the run around I am getting from gm. If you could be contact me, I would really appreciate it! I hope you have a good day! [xxx] information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6).
Tl* the contact owns a 2010 chevrolet equinox. The contact stated that the instrument panel, defroster and heat malfunctioned intermittently on multiple occasions. The vehicle was taken to an authorized dealer who checked the fuse and diagnosed that the radio needed to be replaced. The technician was unable to determine if there was any potential electrical issues within the vehicle. The contact was not included in the federal safety agency campaign id number 09v489000 (visibility). The manufacturer was notified of the failure. The approximate failure mileage was 58,000.
While driving my windows became fogged. I turned on my defroster and the rear worked, however the front windshield would not clear. Upon further inspection I realized no air was coming out of the front dash vents. When I bought the car 3 months ago it worked. The heat and AC work but the vents don't change.
Tl* the contact owns a 2010 chevrolet equinox. The contact stated that the vehicle would make a loud sound and hesitate when first started. The contact also mentioned that while driving 45 MPH, the defogger malfunctioned, causing the windshield to freeze and block his visibility. The vehicle was taken to the dealer. The manufacturer was made aware of the failure. The vehicle was not repaired. The failure mileage was 69,000 and the current mileage was 70, 000.
While driving the vehicle the wipers stopped functioning making it dangerous to drive. The center console display, radio and heater controls, went off and stopped functioning. This has happened several times and is a dangerous situation. I have had it looked at by the dealer and they tell me nothing is wrong. They also tell me there is no recall on any equinox for these issues even after I recommended them to look at your site. They told me to "stop looking at the internet for information because it is no good and that people do nothing but complain on the internet." I called the gm customer service center to explain that to them and they recommended me to file a complaint with the federal safety agency to make it known that my car is having the same issue as the recalled cars to possibly get it added to the recall. I am not only doing this because they recommended me to, but because my family is at a safety risk driving this vehicle and gm doesn't seem to care. They need to be held accountable for this issue since there are many people out there having the same issue that are in the same boat as I am without being covered by the recall.
Tl* the contact owns a 2010 chevrolet equinox. The contact stated that the defroster would not clear the windshield. The vehicle was taken to the dealer for diagnostic testing where the technician was unable to diagnose the failure. The vehicle was not repaired. The manufacturer was notified of the issue but informed the contact that the VIN was not included in the federal safety agency campaign id number: 09v489000 (visibility). The approximate failure mileage was 86,000. Updated 03/12/14
Just bought and being told it is not covered by any warranty having issues with the defoggers and all the windows are fogging a lot . Tried to crack the windows to vent the out the car no help. Instrument problems. [xxx] information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6).
Tl* the contact owns a 2010 chevrolet equinox. The contact stated that the defroster failed and the interior heat would not operate. The vehicle was taken to a local dealer for inspection but they were unable to diagnose the failure. The vehicle was not repaired. The manufacturer was not made aware of the issue. The approximate failure mileage was 24,000.
I purchased a 2010 chevy equinox on 4/1/2013. I have since had a few issues with the vehicle. I had the timing belt replaced due to knocking in the engine. I thank the good lord that it was under a recall. I have also been experiencing oil loss. I have my oil changed on a regular basis and it has been using oil between those changes. The last time I had it changed, I was told that there was no oil on the dip stick when they checked it prior to doing the change. I have also gone without a defroster as well. Haven't thought much about it since I haven't needed it yet but now the weather is changing and I know I am going to need it real soon. But guess what. Even though there is a recall on that, mine doesn't fall under that recall. I f there are so many people having the same issue, you would think it would be covered no matter. It isn't my fault that it is not working properly. So, right before christmas I am going to have to shell out over $400 to get this fixed so that I will be able to see out of my front windshield. I guess it is my fault that I have waited till now to worry with it. I am also having issues with my dash lights going in and out and my air bag light stays on. There should not be that many issues with one vehicle.
The defrost on my equinox does not clear the windshield but causes worse conditions when it is turned on making it extremely difficult to see. I have to keep my windows down and stick my head out of the windows to see in cold weather. I am told that my equinox does not fall under recall # 09298. This is an extreme hazard!
Driving down the turnpike in the rain, wipers running on high. Suddenly wipers stop working. Fortunately was only a mile from a rest stop, was able to get off the road and wait out the rainstorm. Took car to dealer, turned out windshield wiper transmission had failed and had to be replaced.
While driving in heavy rain with the windshield wipers on high, the windshield wiper transmission failed and the wipers disconnected from the drive and stopped all the way left with the driver side wiper hanging off the vehicle and visible from the driver side window. With no visibility from the front window, made an emergency stop to exit the expressway almost causing an accident with the cars around me.
Purchase vehicle in august 2009. Instrument panel faulty within months of purchase. Windshield defroster/defogger & lights on dash go out intermittently. Received a recall notice concerning this issue in april 2010. Problem is still occurring. Have been back to dealership at least a dozen times. Have been in contact with general motors in detroit. Dealership nor general motors are returning our calls or fixing the problem. Only 17546 miles are on this vehicle. Lights and defroster go out intermittently while driving causing us to be very insecure to take it anywhere for fear it will happen while we are out.
Hello on a few different occasions my center console as stopped functioning making it impossible to turn on/off defroster, heat, etc. I have called chevrolet about this problem but they told me it is not included in recall 09v489000. Can someone please explain why my vehicle does not qualify for this recall when I am experiencing the same problems? Thank you
S10 appropriate handling - letter to the secretary from re expressing concerns regarding her 2010 chevrolet equinox. *kb the consumer stated condensation formed on the inside of the windshield. She also stated the vehicle had electrical problems right from the beginning, where the lighting on the instrument panel would dim and then come back on.*jb the consumer stated when she turned the A/C on, a strong odor was present. Updated 05/22/12
Tl* the contact owns a 2010 chevrolet equinox. While driving approximately 65 MPH, the contact noticed that the defroster was not clearing the windshield. The vehicle was taken to the dealer for diagnostic testing where the technician was unable to diagnose the failure. The contact referenced the federal safety agency campaign id number: 09v489000 (visibility:defroster/defogger system) but was advised by the manufacturer that the VIN was not included in the recall. The vehicle was not repaired. The approximate failure mileage was 15,000.
Wipers stopped working suddenly while traveling on freeway in heavy rain. Managed to move to right hand lane and exit freeway at the next exit but visibility was nearly zero. I took my car in for service and the dealer replaced the wiper transmission. On review of the failed part I could see that one of the plastic inserts on the ball joints had failed/deformed allowing the linkage to separate. Dealer suggested that this may have been a result of winter usage where the blades were frozen causing high loads on the joints. Repaired parts were kept by dealer and were to be returned to gm for warranty review.
2010 chevy equinox. Consumer states vehicle "powered down" *tgw the consumer stated the dashboard read obd2 malfunction indicator lamp service required and the stabili-trak light illuminated. The consumer stated she then received a recall letter regarding the software in the center instrument panel which could cause the heating, air condition, defroster, radio control as well as the panel illumination to become inoperative. The consumer stated the lights were in fact flickering and then the entire instrument panel went out, powered on a little and then dimmed again.
I bought a 2010 chevrolet equinox in july of 2010. It had 5,500 miles on it when I started seeing patches of thousands of tiny cracks on the windshield. You could only see them when the car was facing the sun. I washed the car all summer myself, and I was very careful. I took it to the dealer, and he pointed out that it covered the windshield and all the side and back windows. It looks like someone sanded all the windows with a fine sandpaper. He said that he has seen this many times before, but gm will not do anything about it, because they say it is not a defect. They said the cause is frequent washes at touchless car washes, or some mileage. Gm knows they have a problem, because they put out a service bulletin on it. It is #00-08-48-005d. It covers 2011 and prior gm passenger cars and trucks. It says in the bulletin that the repair will require replacing all the glass on the car. When you drive into the sun, the thousands of tiny cracks blind you and sunglasses don't help. They said as a gesture of good will, they will replace the windshield, but none of the other glass. I am stuck with a car with 6500 miles on it with defective window glass that gm says is too bad, but it is not covered under the 3 year or 36,000 mile warranty.
Just one day there wasn't heat on my 2006 chevy equinox with 50,900 miles. Without heat frost could form on the windshield and block visibility. A quick check on the net indicated a common problem (latent defect?) that the stub to the actuator on the temperature blend door breaks off. I took it to a chevy dealer and it took them 8.5 hours to replace the temperature blend door.
Tl*the contact own a 2010 chevrolet equinox. The contact stated that the chrome on the dashboard impaired his vision due to glare on the chrome knob which could potentially cause a crash. The dealer stated their was no alternative part to replace the knob; therefore, there was nothing they could do. The contact stated that the manufacturer should recall the design of the vehicle. The failure mileage was 18,338.
Tl* the contact owns a 2010 chevrolet equinox. The contact stated when the sun was shining on the chrome latch of the storage compartment over the dashboard, the glare from the sun would obstruct the contact's view of the roadway. The dealer advised the vehicle was designed in that manner and there was no repair available for the failure. The failure and current mileages were 2,472. Updated 09/09/10. *lj updated 09/10/10
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