The contact owns a 2011 Chevrolet Equinox. The contact stated that while driving 70 MPH, the windshield wipers failed to function as intended. The contact stated that there was a sound coming from the windshield wiper motor; however, the wiper arms had seized. The contact stated that the failure had occurred while it was raining on a busy highway. The manufacturer was contacted, and a case was filed. The failure mileage was approximately 200,000.
2011 Chevrolet Equinox visibility problems
77 complaints (10% of all complaints for this car). Typical mileage when it fails: 110,000.
- owner complaints
- 77
- of this car's complaints
- 10%
- typical mileage
- 110,000
- crashes
- 0
- recalls
- 0
Which part fails
- Defroster/defogger/HVAC system2
- Windshield wiper/washer: motor1
- Windshield wiper/washer: linkages1
- Glass, side/rear1
- Defroster/defogger/HVAC system: fan/motor1
At what mileage
Complaints by mileage at the time of the problem.
0k-25k
25k-50k
50k-75k
75k-100k
100k-125k
125k-150k
150k-175k
175k-200k
200k+
Chevrolet Equinox visibility problems in other years
Specific symptoms reported on the 2011 Chevrolet Equinox visibility
Phrases found in the owners' own descriptions, so one complaint can mention several symptoms.
Related recalls
No recalls on record for this model year.
Related investigations
Front Wiper Transmission Inoperative
On December 13, 2019, the Office of Defects Investigation (ODI) upgraded RQ18-002 to an Engineering Analysis (EA19-005) to further assess the MY2010-2016 Chevrolet Equinox and GMC Terrain windshield wiper failures. Due to a prior recall, 16V‑582, addressing this issue in the MY2013 subject vehicles, MY2013 was not included in the analysis. To date, ODI had received 998 complaints with allegations of the front windshield wiper failing in adverse whether conditions, while the vehicle was in motion.General Motors (GM) initiated Safety Recall 16V‑582 on August 3, 2016 to address windshield wiper failure in the Model Year (MY) 2013 Chevrolet Equinox and GMC Terrain. Failures were attributed to water and debris intruding into the windshield wiper assembly ball joints, leading to excessive wear and eventual detachment of the affected ball joint resulting in loss of windshield wiper function. ODI?s review focused on 2010-2012 and 2014-2016 Equinox and Terrain vehicles. Owners were reporting a high rate of failures of the windshield wiper system. These failures were the same as that addressed by recall 16V‑582. ODI's review of data supplied by GM as well as its own confirmed a high failure rate in model years 2014 and 2015. On March 17, 2022, GM filed a defect information report recalling all MY2014-2015 Chevrolet Equinox and GMC Terrain vehicles to remedy the potential failure of the front windshield wiper transmission assembly.General Motors is also conducting a special coverage program, N192266181, for MY2010-2012 and MY2016-2017 Chevrolet Equinox and GMC Terrain vehicles. The special coverage is for a period of 15 years or 200,000 miles, whichever comes first.Both the recall, 22V‑165, and the special coverage program, N192266181, address windshield wiper system failures on the subject vehicles. The dealership will inspect the front wiper assembly for ball joint wear. Depending on the degree of wear, the wiper links will be replaced, and a water shield installed or the entire module will be replaced.In view of the recall and special coverage, ODI is closing this Engineering Analysis (EA). the federal safety agency reserves the right to take additional action if warranted by future circumstances.The ODI complaints cited above can be viewed at under the following ODI identification numbers in a separate attachment.
EA19005
Windshield Wiper Transmission Failure
On November 2, 2018, the Office of Defects Investigation (ODI) opened a Recall Query (RQ18-002) to assess the scope of Recall 16V‑582.General Motors (GM) initiated Safety Recall 16V‑582 on August 3, 2016 to address windshield wiper failure in the Model Year (MY) 2013 Chevrolet Equinox and GMC Terrain. Failures were attributed to water and debris intrusion into the windshield wiper assembly ball joints, leading to excessive wear and eventual detachment of the affected ball joint with an attendant loss of windshield wiper function. The recall remedy addressed these conditions with the installation of an improved windshield wiper motor/transmission assembly and the relocation of a drain hole on the Air Inlet Panel at the base of the windshield.RQ18-002 was opened to assess windshield wiper failure rates in the MY 2010-2012 and MY 2014 - 2016 Equinox and Terrain (subject vehicles).During the course of the investigation, ODI received additional consumer complaint traffic bringing its total to 602 concerning the alleged defect in the subject vehicles. In their December 20, 2018 response to ODI's Information Request (IR) Letter, GM reported 1,303 complaints related to the alleged defect in the subject vehicles. Together, these bodies of data correspond to 1,905 unique Vehicle Identification Numbers (VIN).GM stated the recalled vehicles exhibited double the warranty rate and five times the complaint rate of the subject vehicles and that continuing complaint traffic concerning the alleged defect in the subject vehicles stemmed from publicity surrounding Recall 16V‑582.ODI's review of GM's data confirms the stated difference in failure rates between the recalled and subject vehicles. However, ODI believes that the subject vehicle failure rates are nevertheless elevated and that publicity alone cannot account for the continued consumer complaint traffic concerning the alleged defect in the subject vehicles. ODI is upgrading to RQ18-002 to an Engineering Analysis to compare subject vehicle failure rates and engineering practices to those in peer vehicles.The 602 ODI complaints cited can be viewed in a separate attachment.
RQ18002
What 2011 Chevrolet Equinox owners say
Most recent owner complaints, unedited.
Wipers have stopped working, have had it repaired twice and they keep quitting.
The contact owns a 2011 Chevrolet Equinox. The contact stated that while the windshield wiper was activated, the windshield wiper arms detached. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 125,000.
Joint on the front windshield wiper assembly failed. Was driving in a 4 lane highway doing about 70 mph while it was raining. Windshield wipers stopped halfway through the movement they sat for a moment they moved to as far as they could go towards the driver side and that’s where they stayed. The driver side one was over the edge of the vehicle. I followed tail lights turning onto a side road, pulled over safely. Moved the wipers to a down position, there was no resistance. Checked the fuse and that was fine. Waited a bit for the rain to settle a bit and drove to a safer location. Once off the highway and away from traffic when turning the windshield wipers on I could hear the motor still going so knew it was an issue with the arms. I had been on the road for about 2 hours all major highway with still over 2.5 hours left of my drive when they failed. We had to trailer it home as it was not safe to drive with the amount of rain we were getting. Replaced the motor and arm mechanism when we got it home and saw that it was one of the ball joints that broke. There were no warning lights, we have the old parts if needed for inspection, this looks to be the same issue as the recalled parts on the 2014-2015 equinox.
The wipers stopped working on the highway pouring down rain
The windshield wipers and yes, available at anytime for inspection. I was traveling Hwy 80 and the wipers stopped working completely in a downpour of rain at 70 mph. I could not see and could not even follow the rear taillights in front of me to stay in my lane. I put my right blinker on and slowly moved to the slow lane in order to take the next exit off the highway. Had to travel over the highway on the overpass and needed to turn right. Couldn’t see detail so ended up running over yellow barriers then made it to the right turn and was barely able to make out a driveway which was a Starbucks. Stopped to confirm wipers would not work and to move wipers by hand to clear windshield. Every 4 or 5 blocks had to stop and get out to physically move wipers by hand to clear rain water from windshield in order to drive further. It was so dangerous, I could of easily caused accidents for others and myself and also could have been fatal! Next time you’re on the highway, close your eyes and keep driving-it was the same and scared me to the point that I was shaking!!! Thank God I didn’t have my grandkids with me!!
The contact owns a 2011 Chevrolet Equinox. The contact stated while driving approximately 35 MPH in the rain, the windshield wipers became inoperable. The contact pulled over and waited until the rain stopped falling before continuing to drive. The dealer was contacted and stated that an unstated bushing needed to be replaced. The vehicle was not taken to be repaired. The manufacturer was not made aware of the failure. The approximate failure mileage 114,000.
The contact owns a 2011 Chevrolet Equinox. The contact stated that while driving approximately 45 MPH during a rainstorm, the contact heard the driver's side windshield wiper making a snapping noise before with the windshield wiper ceased operation. The contact stated there was no warning light illuminated. The contact had driven the vehicle to the local dealer, where it was diagnosed that the windshield wiper transmission needed to be replaced. The vehicle was repaired. The manufacturer had been informed of the failure. The failure mileage was approximately 156,000.
The windshield wiper linkage disconnects when the windshield wipers are placed on the highest setting causing me to not be able to drive in the rain.
Driving on the highway while it was raining and I had my wipers on and all of a sudden they stopped working. Wipers aren’t moving at all but can hear the motor turning. Assuming it’s in the wiper trans/linkage assembly.
Questions about the 2011 Chevrolet Equinox visibility
Does the 2011 Chevrolet Equinox have visibility problems?
Owners have filed 77 complaints about the visibility of the 2011 Chevrolet Equinox, 10% of all its complaints.
At what mileage do 2011 Chevrolet Equinox visibility problems start?
The typical (median) mileage in owner complaints is 110,000 miles.
Was there a recall on the 2011 Chevrolet Equinox visibility?
There is no recall for this problem on this model year.
What year does the Chevrolet Equinox have the most visibility problems?
The Chevrolet Equinox model years with the most visibility complaints are 2006 (280 complaints), 2015 (278 complaints) and 2014 (185 complaints).
Other 2011 Chevrolet Equinox problems
Engine 419Transmission 145Fuel system 75Electrical 74Driver assistance 57Airbags 52Acceleration 50Steering 43Brakes 27Body 15Seat belts 13Seats 9Suspension 6Wheels 6Tires 4Lights 2
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