Tl* the contact owns a 2012 chevrolet equinox. While the vehicle was undergoing an oil change, the contact noticed that the entire frame and the undercarriage were fractured and had holes. The vehicle was taken to the dealer (turner buick gmc, 612 e main st, new holland, pa 17557) and the contact was informed that the repair would cost approximately $9,600. The vehicle was not diagnosed or repaired. The manufacturer was contacted at 866‑790‑5600 and stated that gmc refused to cover the expense. The approximate failure mileage was 59,559.
2012 Chevrolet Equinox body complaints
Page 2 of 2: complaints 11 to 26 of 26, newest first, as owners wrote them.
On may 27th I was opening the lift gate to unload items. The car was off. I opened the lift gate using the button under the handle.the door opened fully. I reached in the car to remove luggage. The door closed quickly on my back and stopped just before pinning me in the door way. The door immediately opened a second time and I moved quickly out of the way. As soon as it opened fully,it slammed completely shut. I am still unable to use the lift gate safely.
Contacted chevy/gm for my doors rusting out on the bottom seams, the local dealer said gm would not cover the warranty because the rusting is "not through" the metal, what do they want! A vehicle with holes in the doors!!! How "safe" is that gm!??? This veteran does not understand a public taxpayer bailout and this is how they want the vehicle that you own to be!??? Shame on gm and chevrolet!!!!!!!!!
The doors on my chevy equinox are rusting/ bubbling out along the bottom seam, it is not moving!!!
The front windshield side pillars are so wide near the side mirrors that it causes a foot wide blind spot which has caused me to be in an accident and almost several other accidents. I have heard that I am not the only one who has had a problem with this. This blind spot caused me to hit a pole while turning and pulling out of a parking area.
Tl* the contact owns a 2012 chevrolet equinox. The contact stated that the bottom of the doors was rusted. The vehicle was taken to a local dealer who stated that it was a known issue with that make and model. The manufacturer was made aware of the failure. The failure was not remedied. The failure mileage was approximately 25,000.
My inside doors are rusting from the inside. We were smelling a musty smell and just dismissed it until we looked at the bottom of all doors that are rusting from the inside. I believe that the seals are defective on the doors which allows water to sit
Doors on lower hem seam have the paint to popping off leaving bare metal to rust. Dealer will not repair under warranty. Contacted gm customer care claim #81571836632. They came back with me after talking to dealer for me to pay the dealer $300 for refinish doors. In canada gm is repairing under warranty with service bulletin #15136b until may 2017. Why repair under warranty in canada but not the USA. Vehicle is in michigan. Reported to dealer during july 2015, went back october 2015 to have dealer fix. Customer & dealer not willing to press gm warranty to cover repairs. Dealer stated he see them all the time.
Tl* the contact owns a 2012 chevrolet equinox. While opening the door, the contact noticed rust on the seam of the interior and exterior of the driver side door. Upon further inspection, the contact witnessed the rust on all four door seams. The vehicle was taken to the dealer where it was diagnosed that there was rust on all four door hem flanges and the rust needed to be repaired. The vehicle was repaired. The failure mileage was 21,556.
Tl*the contact owns a 2012 chevrolet equinox. The contact stated that the front driver and passenger side doors were corroded. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure. The failure mileage was unknown.
We were sitting still at train crossing when we were struck from the rear and was shoved forward 8-10 feet into the car in front of us. The car is a total loss. With all of the rear and front damage, none of the airbags were deployed. Also, both front seats broke loose from the seat brackets that hold the seats to the floor. My wife (passenger seat) not only broke loose but the seat twisted.
I was pulling into a parking lot at an angle to the curb with my foot on the brake and all of a sudden the vehicle accelerated causing it to jump the curb and hit a tree near the curb causing causing over $6000 worth of damage.
2012 chevrolet equinox. Consumer writes in regards to vehicle transmission issues. *smd a month after purchasing the vehicle, the consumer stated the vehicle was sluggish, as the transmission was not shifting correctly. The next occurrence happened on january 2, 2013. The consumer stated before she could come to a complete stop, the vehicle stopped on its own, as if she hit a stone wall. The vehicle was taken back to the dealer, but they were unable to find a problem. Also, the vehicle would stall, when slowing down. There was a noise coming from the front end. The dealer called the consumer to let her know, they ordered some bolts, so they could be bolted to the frame. On another occasion, while the cruise control was set, the consumer applied the brake, but the vehicle did not stop. The consumer returned to the dealer, because of a grinding/grating noise coming from the vehicle. On several occasions, the vehicle went into a high rate of rate speed and applying the brakes, did not stop the vehicle. Updated 03/27/14
Four different times the rear hatch was open and has unexpectedly come down and hit people in the back. No buttons have been pushed to start this action. One time the hatch raised unexpectedly. The chevy dealer has studied the problem and replaced two parts which did not solve the problem. The dealer says they cannot get more information from gm central on solving the problem. A person with a gm terrain had the same problem during the time I have had my equinox problem. I believe he is in philadelpha, but I have found him only by an internet name of "phillythekid" and don't know if his SUV got fixed. I believe there must be a gm engineer who designed the hatch system, (which is terribly complicated), and this person could solve the problem. There are several control boxes involved, and numerous interlocks. But no one can reach this person through chevrolet dealers and customer assistance people, and that amazes me. The only reason I find for such a firewall is that gm doesn't want to spend time and money on a problem that is numbered in tens, not thousands. They would just as soon we few people go away and buy another brand. I can find seven instances of unexpected hatch actions on the net that are from various gm suvs. The gm dealers have found nothing in their gm sites. I want my car fixed so no one will be hurt.
2012 chevy equinox. Consumer writes in regards to vehicle blind spot *tgw the consumer stated he was not able to see pedestrians when they walked in front of the vehicle. The consumer stated the blind spot was caused by the side mirror and the door frame on the driver's side.
Tl* the contact owns a 2012 chevrolet equinox. While driving approximately 75 MPH, the contacts erroneously brushed against the roller button for the cruise control. The cruise control activated and the vehicle accelerated abnormally. The contact stated that the failure occurred sporadically and was concerned with the placement of the cruise control switch, stating that the component was positioned awkwardly on the steering wheel where his hands were. The manufacturer was made aware of the failure and informed the contact that the vehicle was designed with the button in that manner and they were unable to assist. The contact stated he would have the cruise control disabled. The vehicle was not repaired. The approximate failure mileage was 100. Updated 12/12/11*lj the consumer stated the cruise control would lock in at any speed if the cruise control roller switch was brushed against accidently while driving.but, often at times the speed that locked in was higher than the speed he was travelling.
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