My 2013 chevrolet equinox started consuming excessive amounts of oil. My car was at the randy reed gm dealership service department and I was advised that there has been a problem with the equinox reported regarding this issue. I was advised that I would need to have my vehicle undergo an oil consumption test at 1000 and 2000 mile increments before gm would pay for the repair. When I took the car back at the 2000 check, it was discovered that it was using oil. It was 3 quarts low. I was then advised by the service department that only the 2012 equinox model was covered for this problem. Gm paid for the same repair on the 2012 model but has not issued any special circumstance for the 2013 although they are aware that the problem continues on the 2013 model. The dealership advised that they were having problems getting the parts due to the number of defective parts needing to be replaced. I spoke with gm customer service and was advised although she "sympathized with me" gm would not pay for the repair. It is a known defect in the vehicles but gm is choosing to ignore the other model years. The vehicle will continue to use oil at an excessive rate and is subject to causing the engine to fail or catch fire if the repair is not performed.
2013 Chevrolet Equinox engine complaints
Page 12 of 15: complaints 311 to 340 of 420, newest first, as owners wrote them.
600 mile trip for christmas. Car would idle rough at stops and stalled numerous times as starting out. The root cause is excessive oil consumption on this direct fuel injection gm 2.4 liter engine. Gm has known about this problem and has put out a tsb extending the warranty for 2011-2012 models with this problem, but are making it extremely difficult for consumers to take advantage of this warranty work. The internet car forums are full of consumers complaining about this defect and gm's lack of concern in addressing the issue. I hope it doesn't take someone being killed before the problem is resolved. The engine defect is known to effect a percentage of chevy equinoxes, gm terrains and several other gm models from the 2010through 2017 model years. Google search chevy equinox "excessive oil consumption."
December 18, 2018 I purchased a 2013 equinox following leasing the vehicle for a year. Over the years it has consumed oil more than expected; however, it now burns approximately 3 qts of oil every 2k miles. I have contacted multiple chevy dealerships in my area and they have all told me I would need to bring the vehicle in for an 'oil consumption test' which I would have to pay for. Any repairs required following the test would also be at my expense. After reading all of the reviews and comments I now believe chevrolet knew about the problem and is doing nothing about it. I do not plan purchasing a chevy or gmc vehicle again.
Check engine light comes on and off for no reason. Rpms spike when ideling and vehicle physically jumps forward. Vehicle turns off while driving when coming to stop at intersection.
Tl* the contact owns a 2013 chevrolet equinox. While the vehicle was idling, an abnormal noise was heard from the engine compartment and the check engine warning indicator illuminated. The vehicle was taken to friendly auto sales (5800 s zarzamora st, san antonio, tx 78211, (210) 927-4300) where it was diagnosed that the camshaft failed and needed to be replaced. The vehicle was repaired, but the failure recurred. The vehicle was taken to an independent mechanic where it was diagnosed that the barometric pressure sensor, intake air humidity sensor, sensor reference voltage a, intake air temperature sensor circuit low p11c2 , mask or volume air flow a, intake air temperature sensor two circuit low p0097, 90113 intake air one circuit high input, and p11c2 intake air humidity sensor circuit low voltage failed and needed to be replaced. The vehicle was not repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 74,986.
Tl* the contact owns a 2013 chevrolet equinox. The contact stated that the vehicle consumed an excessive amount of oil. The contact had to add oil after every 500 miles. The dealer (walker chevrolet, 3940 carothers pkwy, franklin, tn 37067) stated that the vehicle was not included in any recalls. The manufacturer was contacted and did not assist. The vehicle was not diagnosed or repaired. The failure mileage was 70,000.
Just as everyone else has stated, my 2013 equinox is burning oil and stalls at slow speeds or a stop. I took it to my dealership several times towards the end of my 5 year extended warranty, and they kept "fixing things". The most recent fix was one month after my extended warranty ended, and the repairs were close to $4,000. This repair involved replacing pistons/rings and replacing the timing chain. The very next day following this expensive repair, I drove it to work and it stalled 14 times, due to slowing/stopping of rush-hour. I almost had an accident merging onto the highway, because other drivers assumed I was "moving with the flow" and they don't stop. I immediately called the dealership... They have my car now and said they will look at it and "try something else". Over several few months prior to this, they did the oil consumption test, reset the timing chain, and a bunch of other things (it was still under the 5-yr extended warranty then). I asked why there was no recall?, and they told me because none of this was safety-related. How is this not safety issue?! As I mentioned, they currently have my vehicle, and I fear what the repairs will be for another attempt as solving the problem. I feel like the dealership is trying their best, but perhaps their hands are tied. If the federal safety agency determines this not to be a safety issue, then it certainly should be considered fraud on behalf of chevy corporation.
On oct. 23, 2018, engine light came on in the morning. Called onstar in afternoon for code;onstar did not provide code but said it should be serviced asap and made appointment at nearby dealership for next morning. That evening when braking to leave a parking area, the engine completely died/stalled out. Had car towed to dealer. Dealer replaced solenoid sensor.
Oil indicator and screen flashed message to sop car immediately. I was on the freeway and forced to try to get to the berm. I had to get out of the car and walk to the store from the freeway to purchase oil. A new oil change had just been performed 2000 miles before so the car wasn't due for an oil change yet. This car has the ecotec 2.4 liter engine and is consuming oil at an alarming rate. It consumed 3.5 quarts within 2000 miles. This could result in sudden engine failure on the freeway or elsewhere.
Tl* the contact owns a 2013 chevrolet equinox. The contact stated that she noticed every week the oil got low in her vehicle, but she did not see the oil on the engine or the ground. The vehicle was taken to a dealer courtesy motors sales inc. (3100 pleasant valley blvd, altoona, pa 16602, 814‑942‑9000) who diagnosed the vehicle had excessive oil consumption, but the vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 79,000. The VIN was not available.
I was informed that the oil level was low and that the vehicle is burning oil at a rapid pace during a visit to a chevrolet dealership this year. They suggested a repair to replace the pistons and rings. Estimated cost of the repair os $3,970. Chevrolet equinox is know to have problems with excessive oil burning and they even announced a 16118 ' excessive engine oil consumption notice in 2017. I suspect the problem has carried over to the 2013 model and would like this to be researched. Thanks.
Tl* the contact owns a 2013 chevrolet equinox. The contact stated that the vehicle consumed an excessive amount of oil. The failure caused the oil levels in the vehicle to be low no matter how much oil was added to the vehicle. The dealer was not contacted. The manufacturer was contacted and stated that there were no open recalls and could not assist. The vehicle was not diagnosed or repaired. The failure mileage was 109,000.
Got oil change at chevy in march 2018, stopped driving april 4 because of maternity leave. Started driving in late may and my car starts dying randomly when idling at stop lights. Then check engine goes on. I call chevy and my warranty was up in late april. I pleed stating I was on maternity and doctor order to not drive. They would not busge. So my husband who is a mechanic checks changes the oil, it's bone dry, as if they had never changed it. Keep in mind I had taken it to a dealership and barely drove the car since. So he flushed the engine with oil a few times to really clean it out, changes the filter, and then fills her up. The codes and all data and replaces the intake and ehaust solenoids...still the check engine light comes on and car dies at idle. We suspect oil excessive consumption broke the timing chain guides, but will not know until he can take apart the engine. Until then I am checking oil weekly and filling oil about every 3 weeks. This oil consumption is absurd. I am filing a complaint with yourlemonlawrights.com
Tl* the contact owns a 2013 chevrolet equinox. While driving 10 MPH, smoke appeared under the hood resulting in a fire. The fire was detected from under the engine. The local fire department extinguished the fire and a fire report was filed. There were no injuries sustained. The vehicle was towed to an unknown location. The vehicle was not taken to a dealer or independent mechanic for diagnostic testing or repairs. The manufacturer was made aware of the failure. The failure mileage was approximately 68,000.
My vehivle has been shutting off randomly. I came to a stop at an intersection today and I hit the gas because my light turned green and my vehicle just shut off, right in the middle of the intersection. I had cars behind me. The light is turning red, so I have the opposite lanes traffic getting ready to go, and there I was stuck in the middle. Luckilyi was able to get it started again and get out of the oncoming traffics way. My vehicle has been randomly doing this for about 2 weeks now and my check engine light finally came on yesterday. I had it checked and codes p0010 and p0011 came up. After doing some research, I came across other people who are having the exact same issue. A lot of people! How has this not been recalled? Esoecially when it puts the driver and any passengers in harms way. I have my kids afraid to ride in the car because they are afraid the car will shut down and we will get into an accident. And they have every right to be because what they are afraid of could have happened to me today.
Having issues with my chevy's timing belt. This seems to be a known issue for gm and they refuse to do anything to fix it. They keep blaming it on oil consumption.
I know there has been a few racalls on my vehicle and need to know how I can fix the recall s without out of pocket expenses
I purchased this vehicle new and have maintained the recommended service as advised. Vehicle has used excessive amounts of oil between oil changes for the last 2 years and no one can seem to find out where it is going. Listed problem date as today but this has been ongoing..... Have also had to have the exhaust manifold replaced on 3 occasions and no one seems to be able to tell me why on that either? Seems with all the complaints there should be a recall in the works!
Vehicle timing chain broke 3 months out of warranty. I had 57,000 miles on the car. Chevrolet refused to acknowledge a problem or pay for any repair costs. The vehicle (including the power steering) completely stalled out while I was turning off a busy state highway on a holiday weekend. I was stranded in the lane of traffic until I was safely able to get a couple of good samaritans to assist with physically pushing it off the road.
When driving to work today, I was in the middle of parking my car. The car cut off before I could completely park. It started right back up then cut back off. I took my chances and drove it to the nearest dealership. Every time I came to a complete stop the car would cut off I.e red lights, stop signs, heavy traffic. Which became extremely dangerous. I dropped my car off at the dealership and I noticed that there were several vechicals that were the same model / make as mines waiting to be serviced. Also serveral of my relatives who has the same car as mine has told me that they are experiencing the same issue. The dealerships all across town are out of loaner cars and can't get to mine until next week. 3 people I know took their vehicle to be serviced and each were told they needed a tune up. After receiving the tune up the problem still remained. All of our check engine lights are on.
I bought this vehicle I'm march 2018. A few weeks after buying it the check engine light came on with the code p0014 for the camshaft position sensor. I took it back to the dealer who replaced the part and changed the oil and it was all fine, no more check engine light. August 2018 I get an oil change on it again, check engine light comes back on for same reason. Why was this part not recalled like previous years? I will never again purchase a chevy.
Burning oil very badly while driving.
In 2013, I actually called the dealership to inquire about some smoke coming from front of car during rain/snow, and some shaking while stopped in traffic. I was informed these were normal functions due to the climatic weather and braking system. I took them at their word. In the summer of 2017 whilst driving to work, the car cut off, and the check engine light came on. I took it to my mechanic, and was told the oil had burned very low. Should a 2013 burn completely out of oil in three months? I had to get an oil change, replacement of intake and exhaust camshaft position solenoids. It wasn't until I had the almost exact issue happen in jan, 2018 that I was informed that the engine was burning oil at a high speed. There is a recall on my make model and year vehicle (see below for report) that mirror the exact issues that I have been experiencing since 2017. However, upon contacting gmc, I was told that my VIN is not part of the recall, therefore gmc will not replace the engine, though I am experiencing the exact same issues that are on the recall report. I am constantly in fear that my car will shutoff whilst I am driving. I have had two oil changes within a month, because the oil burns that quick. I am now on my second oil consumption test, but I know once the testing is complete, I will have the same problems, due to the engine burning oil at an astronomical rate. Shaking/shutdown, I rent cars for long distance travel due to fear. Initially, dealer rep said I didn't have to change oil for 5,000 miles. Ithin a months time (jun-jul 2018), I had two oil changes. A dye test was done in july, because though no oil was evident, service depart assumed must be a leak for oil to be so low. Test showed "no" leak. Car ticks, mechanic says due to engine needing replaced. Gmc/chevy refuse. The repair report says "car runs fine" my car was towed to dealership, wasn't running.
Bought 2013 equinox 6/14/18 with 50k miles. On 8/14/18 while driving home on the interstate the car just shut down (scary situation with a big rig bearing down on you still have nightmares about it) . I was able to restart it and drove 12 miles home as it shut down 8 more times. On 8/15/18 drove the car 1 block away from home when the check engine light came on. Went to my mechanic and it read p0011 intake camshaft position timing code. On 8/16/18 when mechanic changed part realized there was no oil on the dip stick.no oil light came on for not having any oil. Car has 52k miles on it and the oil was changed the day I bought it. Where did all the oil go in less then 3k miles. I an now reading that this is an issue and will have to carry a case of oil to check every week now. If gm knows this is an issue why haven't they done anything to correct this..
My vehicle has been burning oil at an alarming rate - I have to add a quart of oil every few hundred miles, on top of being diligent about changing my oil every 3,000 miles (fully synthetic too). When I do not add a quart of oil every 10 days or so, my car stalls while idling, knocks, and/or rides "rough". I've also noticed the engine idles lower than normal. If I press on the gas lightly, the car will stall. If I press on the gas with more pressure, the car will shift into 2nd gear earlier than normal and roughly (if that makes sense). I've had the car into the mechanic 4 times for same issue.
Engine stalls while driving. Specifically, the car would occasionally starts up in "stall mode", that its RPM would be lower than normal (~500rpm vs ~1000 normally); in such stall mode, the engine and entire car would shake significantly on idle/stopped-with-brake, and would 100% stall by letting go of brake pedal without stepping on gas pedal; if gas pedal is stepped on but not enough, engine would stall, otherwise, if gas pedal is stepped on hard enough, the car can change from 1st gear into 2nd in a very rough manner, you can feel it physically sitting in the car, then the car would perform normally as long as car stay above 2nd gear with enough RPM. Car stalled in the middle of busy intersection / crossroad left turning.
82k miles on the vehicle and am having to put 2-3 quarts of oil in car between oil changes. Check engine light is coming on every few hundred miles now and the oil dipstick is dry. I fill up with approximately 2 quarts and the engine is fine until another 200-300 miles when the check engine light comes on again and the dipstick is dry again. Had this issue last year in may in tx and the technician stated that the gasket was bad and they replaced that. Car ran fine for almost a year and now I can not go over 1000 miles without putting in quarts of oil.
I purchased a 2013 chevy equinox on 5/2/16. On 1/1/18 with 84,000 miles, I was on the highway with my 4 children and the stability track, reduced power warning flashed, engine malfunction warning, and then a message to stop the engine. I pulled to the side of the highway in 0 degree weather with my and stopped the engine. After waiting over 2 hrs I was towed home. On 1/2/18 chevy's corporate office advised towing to chevy dealer. I took all of my service records as requested. 2 days later I was told the main seal failed and was not under warranty and chevy had refused any repair cost assistance so $1500 was the quote later that day they quoted me $2000. I purchased the chevy 18 months prior and owe way too much money. After going back and forth with jeff schmitt chevy in beavercreek, oh and chevy's corporate office, each blaming the other for refusing repair assistance and not honoring the warranty. I had the vehicle towed back home and was billed $130.00+ for a diagnostic. The dealer acted annoyed by my request to have the results of the diagnostics in writing on the bill. I was also racking up a rental car tab. The next day I called other dealers who quoted $1300 but the seal was on backorder. I located a dealer 2 hours away who had the part in stock and quoted $1300 based on the diagnostic. I had the car towed 2 hours away $ to find out the intake manifold had failed causing the seal to fail and cost $2200. [xxx] diagnostic? This chevy burns oil like crazy. 1000 miles after an oil change and the dipstick is dry, but no oil leaks.? Now the liftgate has gone rogue. It opens and then closes very forcefully (violently), immediatly after opening injuring me. I find it extremely hazardous and have banned my children from operating the liftgate for fear that it may crush one of them. Generations of my family have been very loyal to chevy. Chevy, where does your loyalty lie? Parts of this document have been redacted to protect personally identifiable information pursuant to the freedom of information act (foia),
This is a complaint thats common in equinox 2.4l the oil comsumption and its stalling when idling
I'm having to add oil every week. Going through a quart every 200 to 300 miles. I looked for some kind of recal and no luck. There are a lot of complaints on oil consumption.
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