I was driving at 45 MPH on a 4 lane road during at night during a bad rain storm when the windshield wipers stopped suddenly with no warning at all. Had to pull off the road and put the emergency blinkers on. This was very scary and an extremely dangerous situation. Waited on the shoulder of the road until a police officer arrived and escorted me to a parking lot; she said it was too dangerous to stay on the shoulder on such a busy road. The car has about 75,000 miles and has been regularly serviced at the dealers since its purchase. The dealer replaced the front wiper assembly at a cost of about $400. I assumed that this was a manufacturers defect, since the car is only 4 years old but the service manager said it wasn't, and there was no recall for this problem. If it wasn't a defective part, is this something I can expect to recur every 4 years?? I have received no good answers from the service manager. But I went to the web and found a couple dozen pf reports for this exact problem with this car (http://www.carproblemzoo.com/chevrolet/equinox/2014/wiper-problems.php). I've never had the wipers just stop working like this on any car I have ever owned in my 50 years of owning cars. This defective front wiper assembly needs to be addressed as a safety issue and other motorists warned of the danger.
2014 Chevrolet Equinox visibility complaints
Page 6 of 7: complaints 131 to 160 of 185, newest first, as owners wrote them.
While driving down the highway in a rain storm the driver side windshield wiper suddenly stopped working forcing me to find a safe path off the road and pull over until the storm stopped. Upon inspection it seems the ball joint popped off the plastic bushing causing the driver side wiper to not move.
Driving home from work at 2 am in the rain and my windshield wipers suddenly stopped causing complete loss of visibility on the highway. Almost lost control and had to pull over. Apparently this is a known issue but gm will not cover the repair on my 4 year old, 38,000 mile SUV.
My wipers quit working driving home from work yesterday. It was raining pretty hard! Thankfully no one was hurt. Upon further inspection the transmission bushing has rusted away completely causing my wipers to quit working altogether
Driving in very heavy rain around 5:30am, so also very dark out. Windshield wipers on auto, medium-high speed. Going around 30mph and hear a moderately loud "clunk" come from area in front of dashboard and steering wheel. Suddenly my wipers no longer worked, and within seconds it was impossible to see out of my windshield. I had to litterally stick my head out of my driver side window and look for a side road/driveway to pull over at, not easy in the dark with heavy rain. Turns out the sound came from just under my wiper arms, which became disconnected from the wiper motor, as the linkage arm popped off at one of the plastic bushing ball joints. I was driving on a well-paved city street, with no harsh bumps or pot-holes, linkage arm disconnected just from use of the wipers. Thankfully I wasn't going 75mph on a highway or this could have been far worse. I had to sit on the side of the road and wait for a friend to come pick me up, car was left there until that afternoon when it was daylight out and had stopped raining. After inspection, I was able to manually move my wiper arms, my first sign that they were no longer connected to anything. I've tried a couple different plastic bushing replacements, none of which lasted longer than a day before the linkage arm fell off again. I am currently being "forced" into buying a whole new wiper transmission. Not pleased, this massive safety issue is costing me money to fix, and not even permanently as a new wiper transmission will likely have the exact same issue. And, the only time this linkage issue will occur and cause a failure, is when I need the use the wiper to actually see.
My wife was driving on interstate 40 during a heavy rain when the windshield wipers suddenly stopped working. Because of this she was nearly in an accident. We had to have the vehicle towed back to our home as it was unsafe to drive in the current weather conditions.
While driving home in a rain storm, I heard a noise from my wipers and then they stopped working. The motor can be heard running, but the blades do not move. This was extremely dangerous as I was on the highway and could not see. After researching, the linkage has broken off and the wiper blades will not move. I cannot operate the vehicle safely in rain/snow and I live in new england. This created a very dangerous situation as I had both my children in the car as well.
Second occurance -- both stationary and in motion the windshield wipers either do not move, move very slow and stop mid-windshield. This part was replaced with and oem part just over 1 year ago and is doing the same thing again.
Windshield wiper stopped working while driving on rainy night on the freeway. Had to pull off the freeway and wait for rain to stop
The airflow from my defroster vents stopped working. The heat and air conditioning still work but the air flows only through the front facing vents. I cannot defrost or defog my front windshield when necessary. I have to keep a towel in the car in case I need to wipe it off. It must be a broken directional switch/damper but it creates a dangerous situation. Haven't had time to get it fixed yet.
Tl* the contact owns a 2014 chevrolet equinox. While driving in a blizzard with the windshield wipers activated, the windshield wipers detached from the vehicle. In addition, the engine warning indicator illuminated. The vehicle was taken to zeigler buick of lincolnwood (located at 6900 mccormick blvd, lincolnwood, il 60712, (847) 674-9000), but was not diagnosed or repaired due to the diagnostic and repair fees. The manufacturer was not notified of the failure. The approximate failure mileage was 76,000. The VIN was not available.
The wiper transmission bushing failed.... The failed bushing attaches the wiper motor to the transmission. The incident occurred while traveling home from work on a highway ( I-380) ...the wipers stopped working during a winter storm creating poor visibility and a dangerous situation.
You have the equinox listed as having zero recalls. That is not correct. I was contacted by mail about a recall for the front wiper transmission assembly (canada only). If some of these canadian parts have made it on to us models then the same failure will happen. From the complaints I just read on this site that has obviously happened. I would feel terrible if someones wipers quit working during a storm and they or their children were hurt or even killed in an accident due to wiper failure and I knew about it. I am uploading photos of the notification I received in the mail in the hopes that gm acknowledges the fact that the wiper failure can and is happening to us models as well.
While driving at highway speeds on a rainy afternoon, the windshield wiper arms went entirely to the left off the windshield. I pulled over, placed the windshield wipers at the resting position and attempted to get the wipers working again. I could hear the motor running but the wipers would not move from the resting position.
Wipers stopped working during rainstorm in construction zone on I-76 westbound east of akron. My wife got in a near accident because she could not see and had to pull off the side of the highway waiting for the rain to stop. Went on-line to see this is a constant problem. Had to buy the linkage at the dealer and the parts guy said that this part is in stock because it is common to be replaced.
My wife was driving my 2014 equinox during a heavy rain storm when the wipers suddenly stopped. She was on i90 heading back to new york from a conference in massachusetts. She is lucky she did not get in an accident traveling at highways speeds in a heavy down pour. The vehicle was brought home on a flatbed as it continued to rain. Once the car was home I removed the wiper transmission cover and found that the ball joint that connects the motor to the transmission fell apart. Since I need the car I purchased a replacement wiper transmission from a local auto parts store. I called gm to report the problem and they said it is not covered and that there is no recall...
I was driving on the highway when the wipers quit with the left wiper right in my line of vision. I tried turning them off and on and had to stop at a gas station because it was pouring rain at the time. I turned off the engine and restarted the wipers with no luck. I had to continue to my destination in pouring rain with no wipers. I was very fortunate to make it without a crash taking place. I had to take the vehicle in for repair of the wipers at champion chevrolet in the amount of $385.45. Now I have learned this should have been part of a recall. Can you help me with reimbursement? Thank you very much.
Tl* the contact owns a 2014 chevrolet equinox. The contact stated that the windshield wipers failed to function properly during inclement weather with no warning and had almost potentially caused a crash which meant that the contact had to drive extremely cautious without the function of the windshield wipers while on a major highway. The emergency blinkers had to be applied when the failure occurred .the dealer autonation chevrolet (highway 6, 8100 s texas 6, houston, tx 77083, (281) 406-3559) was contacted however, the vehicle was unable to be driven to the dealership due to the fact that it was a rainy downpour so the vehicle was parked at the contact's residence. The VIN was not available. The dealership and the manufacturer indicated that the vehicle was excluded from any recall campaigns and that the warranty had expired. The manufacturer was notified of the failure. The approximate failure mileage was not available.
Tl* the contact owns a 2014 chevrolet equinox. The contact stated that the windshield wipers failed to function properly so the function was not available due to the failure when there was inclement weather. The dealer daniels chevrolet (365 e main st, swainsboro, ga 30401, (478) 268-4052) indicated that the vehicle would need to be diagnosed to repair the vehicle and they also stated that there was no recall to cover the replacement part for the repair which was unacceptable to the contact. The vehicle was not repaired yet. The manufacturer was notified of the failure. The approximate failure mileage was not available.
The first time, my vehicle was stationary when I tried to operate my wipers and they did not work. I had the entire wiper transmission replaced and within 5 months, they stopped working again, mid wipe, driving down a city street, in the rain.
Driving on a four lane interstate at 65 MPH when my wipers just stopped in an upright position.
I was coming home from running errands when it began to rain heavily. All of the sudden, my windshield wipers quit working in the upright position and I had zero visibility. It was one of the scariest moments of my life. I quickly put on my hazard lights and pulled to the side, however, if I had been on the highway or moving and a faster speed I hate to think of what would have happened. After researching the problem online, I am reading countless stories of equinox owners who have had exactly the same situation happen - this is horrible and chevy needs to stand by its product and recall the wiper transmissions on all of the vehicles in question.
While driving in the rain on a 2 lane local road, while the wipers were in use, they stopped working in mid-swipe. I heard a sound when this happened. Both wipers were stuck and inoperable in the middle of the windshield. After stopping, I was able to move the wipers to the full down position, but only with some effort. The rear wiper works fine. There is no function at all on the front wipers. The fluid spray is still functioning, but the wipers will not move. I am dismayed to see that chevrolet is very aware of this problem, and has a multi-year recall for this very issue in canada, but only has a recall on model year 2013 in the us. Mine is a 2014 with 79,000 miles. Even my local auto service shop is familiar with the issue of the rod corroding and breaking, thus rendering the wipers inoperable and leaving drivers in a life-threatening situation, as this problem only occurs as we are using the wipers inclement weather. Every driver on the road should be concerned.
Bought the car in april 2017 63000 miles, windshield whipers motor went out feb 2018. I was driving in the rain and they stopped while driving the highway. Had to pull over and wait till it stopped. Went to the dealer ship service center was informed the motor went out.
While driving down the interstate at 70 MPH in a heavy rainstorm my windshield whipers just stopped working. They stopped in the upright position. This is very dangerous and luckly I was able to pull over but could not see out the front window because the rain was so hard. Looked it up and found this is a common thing and has even been recalled in other places. With 2 kids under the age of 3 in the car with me this was really scary.
15789:windshield wiper motor failure. My windshield wipers stopped working in track while it was raining. It stopped in the up position on high and I could not drive or move because I could not see. Turned the ignition off and on and replaced a fuse and the wipers still do not work. This happened after I picked my kids up from school in rush hour traffic. After researching I see that this has happened to lots of people. I called the chevy hotline for bulletin #15789 and was informed that even though this recall is relating to the same issue I am having my car was not included in the recall. This after I just spent over 850 in maintenance on a car that is only 4 years old and just over 50k miles. If its the same issue its an issue and my vehicle needs to be covered.
I was driving on a four lane highway during a major down pour, suddenly the windshield wipers stopped (standing straight up). It happened on a bridge so I couldn't pullover, couldn't see! I was very fortunate to have got off of road at end of bridge. Car only has 48,000 miles. Never had problems with lot higher mileage vehicles I have had, this is seriously dangerous, someone with lesser reflex and vision would have had an accident and maybe killed someone or them selves.
My windshield wipers quit working and froze in a slanted upright position during a severe thunderstorm on the toll in central florida on 8-29-18 driving at 60mph. After narrowly avoiding 3 accidents and death because I couldnt see, I navigated to 2 seperate repair shops who pretended to not know of this defect and demanded I pay for "diagnosing" this seriously life threatening known vehicle defect. I believe this part was included in a 2013 recall on the chevy equinox. Mine is a 2014 with the same scenario. All consumers should be aware that 2014 models carry this potentially fatal risk. It was an extremly terrifying ordeal to be in. I made a police report after one shop threatened me and refused to release my car for telling me what needed to be fixed and forcing me to pay a diagnostic charge of $117.70 while doing nothing to help the issue. I went to the dealership the warranty company told me to. Only later for them to claim no record of the calls I made exists and that this was not covered and it was to be paid for by me because my coverage expired in 2017 admittedly by them without any warning or notifications being made to me. There really should be a recall on any model with this same part id or situation.
Tl* the contact owns a 2014 chevrolet equinox. While driving in inclement weather, the windshield wipers became inoperable. The vehicle was taken to braeger chevrolet (4100 s 27th st, milwaukee, wi 53221, (414) 281-5000) where it was diagnosed that the windshield wiper transmission needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 62,000.
Tl* the contact owns a 2014 chevrolet equinox. While driving approximately 65 MPH in the rain, the windshield wipers became completely inoperable. The contact pulled the vehicle over and waited for the rain to stop. The contact drove the vehicle to lima auto mall (2200 north cable road, lima, ohio 45807, (419) 993-6000), but it was not diagnosed or repaired. The contact and the dealer referenced an unknown part as a potential cause of the failure. The manufacturer was not made aware of the failure. The failure mileage was 81,000.
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