2015 Chevrolet Equinox: ball joint or control arm failure

Filed Feb 29, 2024 · Suspension, Transmission · VT

The transmission doesn't shift properly and the wheel bearing and the tie rods keep going bad

Filed Oct 30, 2023 · Visibility · 150,000 miles · MI

The contact owns a 2015 Chevrolet Equinox. The contact stated that while his wife was driving approximately 70 MPH in the rain, the windshield wipers became inoperable. The contact's wife pulled to the side of the road for a while and then continued driving. The contact stated that he was an independent mechanic and had diagnosed that the windshield wipers ball joints were fractured and needed to be replaced. The vehicle was repaired. The contact later received notification of the federal safety agency Campaign Number: 22V165000 (Visibility) which he related to the failure. The dealer was notified of the repair that was performed prior to the safety recall and sent a claim along with the part receipt to the manufacturer for reimbursement. The contact later followed up with the dealer, who referred him to the manufacturer. The manufacturer was contacted and informed the contact that the reimbursement claim was denied. The failure mileage was approximately 150,000.

Filed Oct 30, 2023 · Brakes, Engine · 107,000 miles · FL

The contact owns a 2015 Chevrolet Equinox. The contact stated while driving approximately 35 MPH, the tire pressure monitor warning light and the check engine warning light illuminated. The contact had taken the vehicle to an independent mechanic where it was diagnosed and determined that the thermostat, and head gasket needed to be replaced. Additionally, there were other mechanical issues with the front and rear brake pads, rotors, calipers, drive belt, and the lower control arms. The vehicle had not been repaired. The manufacturer had not been informed of the failure. The failure mileage was approximately 107,000.

Filed Aug 20, 2022 · Visibility · IA

We received a letter in the mail approximately April of 2022 stating there was a recall on the ball joints of the wipers. There was no parts available at the time for them to repair, The letter stated just wait. We continued to check in and there was still no fix. We were driving 2 hours away in Des Moines, Iowa on Friday August 19th when a torrential rain came down. The windshield wiper ball joint failed almost causing us to get into an accident on the interstate. We had to wait the storm out, and then made it home later on that night. I called the number on the recall sheet and GM told us that my husband's dad could fix the problem and we could be in reimbursed because he was a certified mechanic. My husband and his father who is a certified mechanic fixed the problem with a part from O'Reilly's. It's an OEM product they put in. After the part was fixed on Saturday August 20th, we called back like the agent said to get the reimbursement form. That's when the agent told us we could not be reimbursed because it wasn't done at the dealership. They have told us many different stories on how we are supposed to take care of this recall. But the dealership couldn't have fixed it anyway because there's no fix for it in place. I'm not working due to health issues and I go to many doctors appointments so I have to have a working vehicle with working windshield wipers. So in case it were to rain I wouldn't get into a horrible car accident like we almost did on Friday. I just want to be reimbursed for the recall that they still do not have a fix for. How are people supposed to drive around in vehicles that could have faulty windshield wipers, possibly causing accidents and even death?.

Filed Aug 8, 2022 · Visibility · VA

On Friday, August 5th my state experienced torrential downpours and floods. While driving my windshield wipers stopped working. It was almost impossible to see, and I was fortunate that I opted to NOT take the highway home that afternoon, but opted for the longer route on suburban roads. I slowly made my way to a nearby church and parked my car. Upon retrieval and inspection the next day, it was discovered that a ball joint had corroded and broke, causing the failure. My vehicle had been in approximately a month prior at an authorized Chevrolet dealer, and nothing was said to us about the car having an active recall on the wiper system, specifically the ball joints, the very part that failed. I contacted Chevrolet's customer service department and was told that the recall remedy was not finalized, though according to the federal safety agency the part is to be inspected and replaced if necessary. Further, I was advised when the remedy is available, we will receive a letter and can submit for reimbursement. There was no warning that there was a problem. When we took our vehicle in for service a month ago, it should have been inspected. It was not. I could have had an accident and serious injuries could have occurred. Chevrolet needs to get the vehicles under the recall pulled in immediately for inspection. Further, authorized dealers need to advise their clients when there is a recall when they have their vehicle in for service.

Filed Jun 21, 2022 · Visibility · 53,000 miles · PA

The contact owns a 2015 Chevrolet Equinox. The contact received notification of the federal safety agency Campaign Number: 22V165000 (Visibility) however, the part to do the recall repair was not yet available. The contact stated while driving 55 MPH in the rain, the driver’s side windshield wiper became inoperable. The contact veered to the side of the road and waited for the rain to stop. The contact wiped the windshield with a rag and drove to his residence. Upon inspecting the windshield, the contact noticed that the windshield wiper ball joint had separated. The vehicle was taken to the dealer who informed the contact that he had to pay out-of-pocket for a temporary repair fee because parts for the recall repair were not yet available. The vehicle was not repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the failure. The contact was awaiting a call back from the manufacturer. The failure mileage was approximately 53,000. VIN tool confirms parts not available.

Filed May 27, 2022 · Visibility · FL

The contact owns a 2015 Chevrolet Equinox. The contact stated while driving approximately 40 MPH during a rainstorm, the windshield wipers stopped functioning. The contact stated no warning light was illuminated. The contact had not taken the vehicle to a local dealer or independent mechanic. The contact purchased a new ball joint and windshield wiper at an auto parts store. The vehicle was repaired. The contact later received notification of the federal safety agency Campaign Number: 22V165000 (Visibility) in the mail. The manufacturer had not been informed of the failure. The failure mileage was unknown.

Filed Jan 24, 2022 · Visibility · 93,300 miles · OH

The contact owns a 2015 Chevrolet Equinox. The contact stated while driving 55 MPH, the windshield wipers and transmission became inoperable. There were no warning lights illuminated. The vehicle was taken to an independent mechanic and the contact was informed that the ball joint detached. The local dealer was not contacted. The vehicle was not repaired. The contact was concerned about driving the vehicle. The manufacturer was not notified of the failure. The approximate failure mileage was 93,300.

Filed Dec 17, 2020 · Visibility · 97,000 miles · OH

The wipers in this SUV have stopped working 4-5 times now. My husband replaced the ball joints 3-4 times and then replaced the wiper transmission linkage. 2 of the times it was replaced they just stopped working while on the highway while raining heavily. Other times I noticed it in the driveway before leaving when I turned wipers on and they did not move. Today they again are not working, I noticed it in the driveway after clearing ice and snow from windshield before starting the car. The problem began around 30-40k miles. I'm currently at 97-98k

Filed Aug 2, 2020 · Engine, Fuel system · 75,375 miles · WI

The wipers on our chevy stopped working. Come to find out that the ball joint rusted out. This was a known issue with the 2013 models and chevy did not carry this recall to the 2015 to 2016 models that are also affected by this issue. Our unit is a 2016 and we just had this issue where the wiper blades stop working right in the middle of a heavy rain storm. We almost got in to a very bad car crash due to zero visibility as we was driving in a rain storm. The other issues we keep having with this car and the chevy dealer says it's not a issue. Is when the car starts the engine vibrates and sputters a lot. An the engine delays when you need to excel going on the high way.

Filed Aug 29, 2019 · Visibility · 52,000 miles · MA

Windshield wipers stopped working while on the highway during a rain storm nearly resulting in an accident. Research shows this is a frequent safety issue with this vehicle years 2010-2016 though the 2013 model is the only one with a recall for this issue. The ball joint has given way while in use resulting in both wipers to be inoperable.

Filed May 3, 2019 · Visibility · 58,000 miles · IN

The windsheild motor broke while using wipers. It was repaired using a gmc part and the wiper motor broke again. Repaired were the ball joints in the wiper module I was driving on a interstate at the speed of 70mph when the wiper motor quit working. I had to pull to the side of the road and wait for the raid to stop. The rain was heavy.