I had just come back from [XXX]. I just gotten off the highway was turning to go home went to break and I could not depress the break on my dashboard. It said brake assistant failure or brake assistance. Something I was 2 miles from home. I had two babies in the car. I had to drive it 2 mph because it was after dark and there was no way to get anybody out there to get me home or to tow it anywhere. It was the most terrifying experience in my life had this happened on the highway we would’ve been dead. Prior to this there have been no issues with my breaking. My brakes are in good shape. There is some kind of failure in this car. My engine check engine light came on the brake assistant light came on warning the little icon on your dashboard and I could not break now my car is parked in my driveway. I have no secondary car and I am so upset about this. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
2019 Chevrolet Equinox brakes problems
85 complaints (27% of all complaints for this car). Typical mileage when it fails: 61,000. 10 crashes reported.
- owner complaints
- 85
- of this car's complaints
- 27%
- typical mileage
- 61,000
- crashes
- 10
- recalls
- 1
Which part fails
- Power assist: vacuum1
At what mileage
Complaints by mileage at the time of the problem.
Chevrolet Equinox brakes problems in other years
Specific symptoms reported on the 2019 Chevrolet Equinox brakes
Phrases found in the owners' own descriptions, so one complaint can mention several symptoms.
Related recalls
Service brakes, hydraulic: foundation components: disc: caliper
- What is wrong
- General Motors LLC (GM) is recalling certain 2018-2019 Chevrolet Equinox, Impala, Cruze, Volt and Bolt EV vehicles, GMC Terrain vehicles, Buick Lacrosse and Regal vehicles, Cadillac XTS and XTS Professional vehicles and 2018 Chevrolet Malibu vehicles. The rear brake caliper pistons may have an insufficient coating causing gas pockets to form, potentially reducing rear brake performance.
- Risk
- A reduction of braking performance can increase the risk of a crash.
- Remedy
- GM will notify owners, and dealers will bleed the vehicle's brake system, free of charge. The recall began October 11, 2018. Owners may contact Buick customer service at 1‑800‑521‑7300, Cadillac customer service at 1‑800‑458‑8006, Chevrolet customer service at 1‑800‑222‑1020, or GMC customer service at 1‑800‑462‑8782. GM's number for this recall is 18279.
Recall number 18V576000 · Recall details
What 2019 Chevrolet Equinox owners say
Most recent owner complaints, unedited.
My 2019 Chevrolet Equinox has experienced repeated engine and transmission problems despite multiple repair attempts. I spent approximately $10,000 on a new transmission, but the vehicle still runs but will not move. These recurring failures raise serious safety concerns. The exact cause is UNKNOWN, and repair records may be available for inspection.
1- brakes failed entering garage they were applied, it screeched and hit the wall 2- there was a safety risk, but fortunately no injuries, just vehicle and property damage 3 - not reproduce, dealer who had performed rear brake job 4 weeks prior looked at it and said it was fine 4- no it has not been inspected by anyone but the dealer 5- no warnings were noticed, so unknown
SAFETY VEHICLE COMPLAINT / DEFECT REPORT Vehicle: 2019 Chevrolet Equinox Complaint Type: Brake Failure / Loss of Braking Ability / Vehicle Malfunction Incident Date: XXX Location: [XXX] Request: Safety defect investigation Description of Incident On XXX, while my 2019 Chevrolet Equinox was being operated in the [XXX] area after exiting the highway, the vehicle experienced a serious and potentially life-threatening malfunction. As the vehicle approached a situation requiring the driver to stop, the brake pedal was pressed, but the vehicle did not stop as expected. The brake pedal went completely to the floor, and there was little to no braking response from the vehicle. At the same time, the vehicle experienced additional significant mechanical/electrical problems. The vehicle would not properly shift into gear, and the vehicle began flickering/shaking and malfunctioning. The combination of loss of braking ability and the inability to properly shift the vehicle created an extremely dangerous situation. A failure of the braking system while the vehicle is being operated on or near a highway presents a serious risk of a crash, injury, or death. The vehicle was subsequently inspected by a mechanic. I was informed that the issue was possibly related to the fuel pump, although the cause of the brake failure and the other vehicle malfunctions has not been definitively established. I am requesting that this incident be formally documented and investigated as a potential safety defect involving the 2019 Chevrolet Equinox. My primary concern is that the vehicle experienced a complete or near-complete loss of braking ability, with the brake pedal going to the floor and the vehicle failing to stop normally. The simultaneous inability to shift gears and additional vehicle malfunction makes this particularly concerning. I believe this issue warrants investigation to determine whether there is a recurring defect . INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
While driving my 2019 Chevrolet Equinox, the brake pedal suddenly became extremely hard to press while the vehicle was being driven. The problem occurred unexpectedly while the driver was slowing down. Significantly more force than normal was required to press the brake pedal, which made it difficult to slow and stop the vehicle safely. The suspected component/system is the brake assist system, potentially the brake booster or vacuum system, but the exact cause is UNKNOWN at this time. The vehicle is available for inspection upon request. This created a significant safety risk because the braking system suddenly required substantially increased pedal force while the vehicle was in motion. We were able to get the vehicle stopped and did not continue driving it because of the safety concern. The problem has NOT yet been confirmed or diagnosed by a dealer or independent repair facility. The vehicle has not yet been inspected by the manufacturer, police, or an insurance representative. The check-engine warning light came on AFTER the hard brake pedal problem occurred. There were no known warning symptoms immediately before the brake problem occurred. The brake issue appeared suddenly and unexpectedly while driving. At this time, the exact component that failed is UNKNOWN. Our best assessment is that there may be a problem with the brake booster, vacuum supply, or another component responsible for brake assist.
Hard brake pedal and Service Assist message. This issue was recalled for trucks and larger SUVs but not the Equinox. This is a known safety issue to Chevrolet, making my vehicle undrivable until I can come up with the $1,500 to have it towed and repaired.
In May 2026 while driving home from her job in downtown St. Louis, my daughter was driving my equinox. While traveling on the highway at the speed limit of 55 miles an hour her brakes failed and she came within a few feet of rear ending a full gas tanker truck. She was able to maneuver to the shoulder of the highway and avoid an accident. After a few moments of the engine, idling the engine completely stopped working and shut down. After having the car towed to my local mechanic at a Midas shop, they began the diagnosis. I began similar research online to find cases of similar things happening. What was diagnosed is that the vacuum pump on the brake line was faulty and broke. Pieces of this pump made their way into my engine and ruined two of the cylinders in my engine. The car is now not drivable and needs a replacement engine. Chevy knew about this faulty, vacuum pump part and they did issue recalls on other vehicles using the same part. They have also issued technical bulletins to their technicians for a diagnosing this failed vacuum pump. I have tried to contact Chevy and they have offered me no assistance. I know a class action suit has been filed for this very same issue. Chevy is aware of this issue. Chevy‘s choice to use a part they knew was faulty. Almost led to the death of my daughter.
To Whom It May Concern, I am submitting this formal complaint regarding my 2019 Chevrolet Equinox and the repeated failure of its brake vacuum pump. This is not an isolated repair issue. I have had the brake vacuum pump replaced or repaired three separate times, and each failure has placed my safety, and the safety of others, at serious risk. The first failure was the most terrifying. While driving approximately 65 miles per hour on my way to work, I suddenly applied the brakes and discovered that I had almost no braking assistance. The brake pedal became extremely hard, and the vehicle failed to slow down as expected. I was fortunate that traffic conditions allowed me to avoid a catastrophic accident. Had another vehicle stopped suddenly in front of me, or had a pedestrian entered the roadway, the outcome could have been fatal. Unfortunately, this was not an isolated event. The brake vacuum pump has failed two additional times, resulting in similar symptoms, including the sudden loss of brake assist and an extremely hard brake pedal. Each occurrence has left me questioning whether my vehicle is safe to operate. I recently learned that General Motors is facing a proposed nationwide class action lawsuit alleging that certain Chevrolet Equinox vehicles suffer from a defective brake vacuum pump that can fail without warning. According to the lawsuit, this defect causes a sudden loss of power brake assist, significantly increasing stopping distances and creating a serious safety hazard. The lawsuit also alleges that GM was aware of brake vacuum pump issues through technical service bulletins and customer complaints dating back several years. My personal experience mirrors these allegations exactly. The failures on my vehicle occurred without warning and created an immediate safety emergency. The fact that I have experienced this same dangerous failure three separate times strongly suggests that replacing the component alone has not corrected the underlying defect.
Vacuum pump went out while driving down the interstate causing hard breaking. Break pedal was extremely hard to push down putting us at risk of not being able to break in time. There were on and off alerts to service breaks assist, however it was not consistently an alert. We replaced the vacuum pump and the issue seems to be resolved. The pump is not available as we tossed it in the trash.
The contact owns a 2019 Chevrolet Equinox. The contact stated that while driving at an undisclosed speed, the braking system became inoperable, and the brakes unexpectedly locked up with no warning lights were illuminated. The vehicle was taken to an independent mechanic, who diagnosed the vehicle and retrieved trouble code TSB-21NA268. The contact was informed that the brake vacuum pump connected to the crankshaft had failed and needed to be replaced. The vehicle was not repaired. The dealer was contacted. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 61,000.
Questions about the 2019 Chevrolet Equinox brakes
Does the 2019 Chevrolet Equinox have brakes problems?
Owners have filed 85 complaints about the brakes of the 2019 Chevrolet Equinox, 27% of all its complaints.
At what mileage do 2019 Chevrolet Equinox brakes problems start?
The typical (median) mileage in owner complaints is 61,000 miles.
Was there a recall on the 2019 Chevrolet Equinox brakes?
Yes, 1 recall: 18V576000. Check your VIN to see if your car still needs the free repair.
What year does the Chevrolet Equinox have bad brakes?
The Chevrolet Equinox model years with the most brakes complaints are 2018 (133 complaints), 2020 (114 complaints) and 2005 (105 complaints).
Other 2019 Chevrolet Equinox problems
Engine 106Fuel system 48Electrical 45Transmission 37Driver assistance 13Acceleration 12Airbags 11Steering 9Lights 6Seats 6Visibility 5Seat belts 4Body 2Tires 2Wheels 2Suspension 1
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