Purchased new car on september 7 2019. Started having car issues on 9/25/2019 took car in on 9/27/2019. Car was making loud screeching noises, brake pedal would get hard. Was hard to break. When reversing screeching noise would get louder and louder. Was told by a chevrolet technician car was fine it was because it was new. Took car in once again on 12/26/2019 vehicle would randomly not turn on, brake pedal would get hard, car would screech. Came to the point were I was scared to take the car to the grocery store because I was unsure on whether the car would randomly not start. Inform chevrolet of everett and was told it was 3 bolts, and was given the car back. Took car to california after the dealer told me car was completely safe. 1/14/2020 car was towed to dealership because it would not turn on. Called chevrolet they said they do not know what is wrong with the car. They do not understand why it turns off and why it won't turn on. Called gm motors they said they are unable to help but I can start a case in which I did. Went to chevrolet on 1/24/2020 they said they have no idea on why the vehicle is having starting problems, tried making me take the vehicle home knowing it is unsafe because they can't fix it. Car has been sitting in shop now for 14 days and no one has information on how to help me, nor has anyone contacted me, I have calling records on how many calls I've made to gm motors trying to get a hold of anyone who can help me but they always state no one is available to help me. Gm motors also did 'advice'me to not seek any legal help if I wanted to be helped.
2019 Chevrolet Equinox driver assistance complaints
Page 2 of 2: complaints 11 to 13 of 13, newest first, as owners wrote them.
Tl* the contact owns a 2019 chevrolet equinox. While driving approximately 65 MPH, the adaptive cruise control shut off and the "adaptive cruise control not available" indicator illuminated. The failure recurred several times. The vehicle was taken to dunlap motors (866‑715‑7154, located at 520 1st street east, independence, ia 50644) where the computer system was reprogrammed. The failure recurred and the vehicle was taken back to the same dealer who reprogrammed the computer again. The manufacturer was not made aware of the failure. The vehicle was not repaired. The failure mileage was approximately 2,000. *pm consumer states each time failure occurred no cars were ahead of them but the vehicle would brake abruptly. On 12/17/19 a monitor was placed in vehicle by the manufacturer, but they have not heard anything back about it. Consumer states that they have also experienced issues with the phone, radio and rear defroster. This leads them to think that something is wrong with the wiring in the vehicle.
Service ESC message came on twice my new 2019 chevy equinox premier( each time vehicle was stationary).I dismiss message each time so I can see the digital odometer when I drive, and take vehicle to my dealership (each time they don't document the problem). They said, each time, message has to be on for them to detect the problem. Is that true?
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