While driving on the freeway at 75 mph my vacuum pump seized and shattered, causing me to loose all breaking power, damaging my engine beyond repair and endangering my life and numerous other drivers on the road. There is a current recall on the particular year, make and model for this issue but my VIN is not included so the dealership refuses to fix the issue.
2020 Chevrolet Equinox engine complaints
Page 3 of 5: complaints 41 to 70 of 104, newest first, as owners wrote them.
The contact owns a 2020 Chevrolet Equinox. The contact stated that while driving approximately 70 MPH, the check engine, traction control, and stability control warning lights were illuminated. The vehicle was taken to the local Advance Auto Store and was diagnosed with a fuel injector failure. The fuel injectors were replaced, but the failure persisted. The manufacturer was notified of the failure. The local dealer was not contacted. The failure mileage was 92,080.
The contact owned a 2020 Chevrolet Equinox. The contact stated that while driving at 70 MPH, the check engine warning light illuminated, and the instrument panel lights became dim/flicker, and the vehicle lost automotive power. The contact mentioned she pulled over to the right side and left the vehicle at the scene. In addition, the contact drove back to the scene where the vehicle was parked, and she noticed the state trooper and a tow company. No injuries were sustained. No medical attention. The contact mentioned the fire happened overnight. The vehicle extinguished independently. A fire department mentioned to the contact that there were calls about the fire and that the fire was coming from the engine. However, the fire report was unknown. A police report was filed. The insurance company denied the claim of fire. The vehicle was destroyed. The manufacturer was not made aware of the failure. The approximate failure mileage was unknown.
The contact owns a 2020 Chevrolet Equinox. The contact stated that while driving above 50 MPH, the vehicle was shaking and vibrating abnormally and failed to properly accelerate. The contact stated that the message "Turn Off Engine" was displayed. The contact stated that the engine had experienced excessive oil consumption. The vehicle was taken to an independent mechanic to be diagnosed and it was determined that the PCV was faulty. The vehicle was not repaired. The manufacturer and local dealer were notified of the failure, but no assistance was offered. The failure mileage was unknown.
The vacuum pump broke and caused the brake booster to lose vacuum and made the brakes hard and almost caused an accident.
Vehicle brakes became hard and failed to stop, check engine light came on and warning saying reduced engine power. Vacuum pump seized and broke off in the crankshaft. After vacuum pump replacement vehicle failed to start multiple times. Vehicle started and had rough idle and stalled multiple times. Currently awaiting dealer inspection.
Engine reduced power, over acceleration as well as sluggish acceleration, wobbling on the freeway, electrical dashboard problems, tire sensor light comes on after getting it repaired. This vehicle has the same problems like 2021 -2024, reduced speed and couldn't go over 40 mph on a busy street with speed limited being 50 mph.
The contact owns a 2020 Chevrolet Equinox. The contact stated that at start -up, there was an abnormal rattling sound coming from the engine. There was no warning light illuminated. The vehicle was taken to a local dealer where the vehicle was diagnosed, and the contact was advised that the A/C compressor was faulty and needed to be replaced. The vehicle was not repaired. The contact referenced Technical Service Bulletin: 18-NA-162; as a possible cause for the failure. The manufacturer was notified of the failure. The approximate failure mileage was 50,000.
The vaccum pump seized which is connected to the camshaft which broke causing the timing chain to break. This caused the vehicle to lose breaking g power and almost wreck.
The contact owns a 2020 Chevrolet Equinox. The contact stated that while driving at approximately 35 MPH, the vehicle stalled. The vehicle could not able to be restarted. The vehicle was towed to the residence, and a handheld diagnostic machine retrieved DTC: U18A2. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure. The failure mileage was approximately 12,000.
Unknown, My wife was driving my 2020 Chevy equinox on the freeway when suddenly the vehicle shut down with no warning signs ..she tried to turn on the emergency lights and did not function slowly she yield to other lanes and cars honking she safely made it to the side of the freeway..she tried to turn the car and did not wanted to restart everything shutdown .she call roadside assistance..they came and try to give her a jumpstart and it fail.they tried to tow it and they couldn't cause the brakes were also locked..This.was a scary situation that would had cause major accident.
Engine burning excess oil causing engine to go in safety mode and preventing car to go over 25 miles per hr. This happen on a major highway with two kids in the car and was almost rear ended. Took to dealership who has recieved bulletins regarding this issue and will repair the engine. To me this should be on a recall due to saftety.
Engine loss of power while on highway. When tried to excelerate engine sputtered, going up small incline it would not exceed 50mph. Took to auto shop and spark plug tip was broke and error for cylinder #1. They said take to dealer. Took to dealer and they said engine failed. Cyclinder #1 no combustion. Vehicle had 87,000 miles. Engine had to be replaced. $13,000. GM assist covered some but I paid $9072 to replace engine. Vehicle at approx 25000 miles had same issue. I took to dealer and they said a spark plug was cracked and had to replace. I took my vehicle in every 7k miles for oil change and inspection to local Conrad’s total car care. I was originally quoted verbally $9900 for engine repair. I called GM to file a complaint and they said engine “GM cost assist” program called me. When they got involved they offered $4100 towards repairs and dealer - Serpentini Westlake, oh increased their quote to $13k so I still pair $9072. Dealer got an extra $3k for me calling GM to complain and I “saved” or got $800 benefit from GM cost assist. What a scam.dealer refused to give me paperwork showing the details of repairs or breakdown of cost. I received a receipt that stated engine replacement $9072. They wanted me to sign the receipt but would not let me read or view any of the attached paperwork. I refused to sign the receipt and they reminded how much of a favor they did for me by giving me a loaner for approx 10 days while replacing my engine. They additionally said they aren’t required to provide me with any details regarding the GM cost assist or pricing.
ENGINE PISTON FAILURE cannot get it fixed new engine on order 5 weeks now chevy will not even talk about it
I was driving the car and suddenly the car started accelerating on it's own. No cruise control was on . My wife was in the passenger seat and it was lucky as I did not panic , just taped on the brakes to slow down. This happened many times until we got home and it is dangerous and scary, also this is a know problem with this model car. No lights or warnings came on. We could have easily crashed into a vehicle in front of us, run a red light , etc. No inspections by anyone, maybe it was inspected by the dealer?
The contact owns a 2020 Chevrolet Equinox. The contact stated while driving 35 MPH, the accelerator pedal was depressed; however, the vehicle failed to respond. The message “Engine Power Reduced” was displayed. The vehicle was towed to an independent mechanic to be diagnosed. The contact was informed that the transmission and engine needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure and opened a case. The failure mileage was 95,000.
I put the vehicle into reverse to back in into my garage when it suddenly lurched forward and hit the garage door on the garage across the alley. There was damage to the garage and the car's front end. It has never done anything like this before.
We were driving on the highway and just exited. My husband hit the brakes and the pedal was hard to push. He basically had to put all his weight on the pedal in order to slow down. Once we were able to stop completely, we got the 2020 Chevy Equinox looked at and we were told that the vacuum pump that is attached the the cam shift exploded and pieces were in the engine. This has caused approx. $3000 in damage that me and my husband can't afford. The vehicle is still at Classic Chevrolet in Grapevine. We are going to have to tow it back to my brothers until we can afford the payment to fix it.
The contact owns a 2020 Chevrolet Equinox. The contact stated that while exiting the highway at 50 MPH, the brake pedal had hardened and the contact could not depress the brake pedal. Several brake warning messages appeared on the instrument panel. The contact shifted the vehicle into neutral(N) and pulled into a parking lot to allow the vehicle to coast to a stop. Once the vehicle slowed to a complete stop, the contact shut off the vehicle. The vehicle failed to restart after multiple attempts. The contact called a relative to the scene who used a code reader to determine the cause of the failure. The code reader showed that there was a defect with the vehicle's vacuum pump, brake sensor, and intake camshaft position timing. The vehicle's codes were reset and the vehicle restarted; however, the brake failure persisted. Due to the failure, the vehicle was initially towed to the relative's home and eventually to the dealer. The dealer performed a diagnostic where they discovered metal shavings in the engine camshaft which damaged several parts of the engine. The vehicle had yet to be repaired and remained in the possession of the dealer. The manufacturer was notified of the failure and referred the contact to the federal safety agency Hotline to file a complaint. The failure mileage was approximately 100,000.
I have 149,000 miles in this car. In my lifetime of being the one owner and purchasing this car brand new the vacuum pump has failed five times. Twice now resulting in blown engines. And still no recalls.
The contact owns a 2020 Chevrolet Equinox. The contact stated while driving approximately 40 MPH, the vehicle went into LIMP Mode and failed to exceed 10 MPH. The check engine warning light was illuminated. The vehicle was taken to an auto repair shop to purchase a diagnostic tool; the diagnostic tool was used to diagnose the vehicle. The diagnostic scan tool determined that the ECM Module, air induction system, and oil pressure system needed to be repaired. A dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure and referred the contact to the federal safety agency Hotline. The failure mileage was 144,919.
I was operating the vehicle when it suddenly shut off in traffic. I attempted to restart the vehicle and received a "reduced engine power" and "Service brake assist" message. The vehicle had a clunky noise and failed to restart. Upon inspection at the dealership, I was told that the vacuum pump inside the engine had exploded and sent metal components throughout the engine system. No previous issues or warnings were present prior to this failure. This is a safety issue as the vehicle gave no warning signs of issue and shut off in the flow of traffic with very little ability to brake or steer out of the way.
The Vacuum pump has exploded 3 times, twice under warranty and now outside warranty. This time it has taken out the camshaft.
On going issue since August 2023. Same issues that a class action suit was filed but did not incude the 2020 model. This has happened in Aug 2023, Oct 2023 and now Feb 2024. Low oil pressure Engine power is reduced I have been towed 3 times I have dealt with Castriota Chevrolet, Hudson FL where I purchased the car who would not speak with me I have dealt with Chevrolet of Milford who claims I only needed an oil change but since August this is the 3rd time this is happening and Jonathan does not return my call I have sent all my Invoices and expenses this has cost since it happened to Chevrolet Corp and filed a complaint but they said there was nothing they could do, this is the case number and contact person Selinda Chevrolet Customer Assistance Service Request Number:[XXX] Phone Number: 1‑866‑790‑5600, Extension: 5912260 I contacted the States Attorney office and they advised I contact you, so here I am. I have photos, invoices and receipts to back up everything and the things there is not enough room to fit in this space. This car is a hazard to me, the drivers on the road, my family and grandchildren I pick up daily. It does not belong on the road or traded in to have someone else have these issues. You do not get any warning, it just happens. The class action suit was for this problem up to 2017 models. This is what is in the suit: The lawsuit stresses that operating a car without sufficient engine oil is dangerous and can lead to an engine fire or an increased risk of accidents. Per the suit, GM itself warns drivers in its owners’ manuals to stop driving if their car’s oil pressure is low, stating that the engine “can become so hot that it catches fire.” The lawsuit goes on to stress that if an affected vehicle’s engine is damaged enough, it could fail to accelerate properly or shut down unexpectedly while the car is being driven. This could lead to an accident or leave drivers and their passengers stranded in an unsafe location, the suit says. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION
Vehicle stalling, smell of fuel in oil. Dealer reported - high-pressure fuel pump failure, excessive fuel in crank case. Vehicle stalled/misfiring CEL present. Vehicle had to be towed to dealer from an island. Dealer will not warranty the part. Vehicle had less than 3,000 miles. Yes, three thousand miles.
Experienced brake issues in March of 2022, brake pedal became extremely stiff and difficult to use. Bulletin showed an issue with vacuum brake pump and that was replaced with the exact same faulty part. On 12/28/2023 my engine blew in the middle of the road, leaving myself and my children stranded as I could not shift the vehicle out of neutral for quite sometime. The faulty vacuum brake pump caused the cam to break off the shaft- resulting in debris inside the engine.
This model has an acceleration problem like its older counterparts. While on the interstate and in traffic it chooses to decelerate and almost cut off. No prior warning given.
I was driving on the highway on my way to work and received the error message “engine power reduced”. My car immediately dropped speed and I was unable to go over 40mph. My check engine light came on. I made it to work and contacted the dealer to make an appointment to bring the car in, which I did as soon as I finished working for the day. Driving 30-40mph with my hazards on for almost 50 miles on a highway where the minimum speed limit is 55 was hazardous in itself. I was almost run off the road by a truck and cars were honking and passing me. I am a [XXX] and have driven many cars in my lifetime. I have never experienced this type of scare. I took to the dealer and they advised “CAC frozen and the parts need replacement”. They said it’s not a warranty issue. The repair cost is $3000 and this car is only 3 years old. I found an existing recall on this same model car and year for this same issue - but they advised that my car wasn't affected in this recall. Apparently, this car is exhibiting these same issues. I contacted Chevrolet and they are trying to escalate. In the meantime, I have no vehicle, and told the dealer to halt any repairs until Chevrolet gets back to me. I have taken great care of this car. I start my car and allow it to warm up at least 20-30 minutes in the winter. I also make sure that I get all my oil changes and have all preventive maintenance done as required. This issue could not have been prevented by me - but it could have been prevented by the car manufacturer. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
PROBLEMS WITH ENGINE—replaced now transmission issues. UNKNOWN—everything that’s recalled I’m having those problems
I was driving at about 25 miles per hour and the vehicle made a banging noise and shut off. I went to restart and nothing would happen. I then had it towed to a local dealership. Upon evaluation the vacuum pump went out and caused catastrophic engine failure. I purchased brand new and there was no indication I had a problem. The vehicle was making no noise and no lights were on prior to the incident. I am told the repairs to the motor on a vehicle 3 years old are going to be $4,500. I have told the dealership I would like all of the parts that are removed and replaced from the vehicle when repairing
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