On 10/19/2023, I came out of a store and saw a large puddle forming under my 2020 Chevy Equinox and fluid spilling out. I immediately drove it to the car repair business I have used for 10 years, which was less than one mile away. The bottom line was a cracked gas tank. They confirmed the warranty had expired in February of 2023, so with no reason to think otherwise, I had them order and replace the gas tank. I filed a report with GMC, only to be told that since I didn't have an authorized GMC dealership make the repairs, there was nothing they could do, to reimburse me. I felt that this as an emergency situation, not only for myself but others around me. I'm not sure how I was supposed to know to take it elsewhere. The bottom line is this...how can a vehicle that is only just over 3 years old, need a new gas tank? This is not typical and should be investigated.
2020 Chevrolet Equinox fuel system complaints
Page 3 of 3: complaints 41 to 58 of 58, newest first, as owners wrote them.
There was not an accident. I was leaving work on 9/16/23 and tried to start the car and it wouldn’t turn over. I got assistance from a friend that had jumper cables because I thought it might be the battery, but it wasn’t. I had to have the vehicle towed to the dealership to find that these fuel module was defective. I see in the Google information that this sane issue was placed on the recall list for 2021-23 Chevrolet Equinox’s, but not on my 2020 model. The cost of this repair was very costly, and frustrating because I have only had the vehicle for one year to the day of this issue. I’m hoping that this problem can be recalled so that I can possibly be reimbursed for the nearly $1,000 I paid to have it repaired.
The contact owns a 2020 Chevrolet Equinox. The contact stated that the check engine warning light was illuminated. While driving, the vehicle was sputtering. The vehicle was taken to the local dealer, where it was diagnosed that the fuel pump driver module was defective. The vehicle was repaired, but the failure recurred. The vehicle was taken back to the local dealer, who was unable to duplicate the failure. The contact stated that the failure was related to the federal safety agency Campaign Number: 19V667000 (Fuel System, Gasoline). The manufacturer was not contacted. The failure mileage was approximately 29,165.
Fuel pump and module failed. Car started but left me stranded less than a mile from my house. It had to be towed to a repair shop.
The suv is slow or delayed in acceleration. Pushing your foot on the gas pedal the suv will have a delay on acceleration. It is dangerous while trying to merge into traffic. Chevrolet knows its a known issue. It is a safety concern.
Was backing out of driveway to street, Car stalled in the street and would not restart. Took to dealership which indicates that fuel pump shorted, fuel pump modulator issue, fuel injectors need to be cleaned/replaced and that spark plug need to be replaced. I have done regular oil changes on this Vehicle and only has 66050 miles on it. It was purchased as a new vehicle January 2021. Mileage is partly highway due to child away in at college. Check engine light came on before stall and code indicated that engine running lean which was told to shop when I took vehicle in several weeks ago indicating engine not operating properly. No warning light on when checked by shop, was told that they could not find issue. Several weeks later vehicle stalls and now needs approximately $3200 worth of parts and work done.
Vehicle stalled while pulling out from stop. Struggled to restart after stalling. Believed fuel problem because engine turning over when start button pushed but not sounding like started like no ignition in engine. When it did start it stalled again. After sitting for a while, vehicle started. Several days later car soppt
My 2020 Chevrolet Equinox, while accelerating, will give off a Service Warning "ESC", along with flashing check engine light, and continuous lighted oil & traction control. Once I pull over, shut the car down and restart it goes away. This happens at least once a month, and is very scary. I had taken it to the dealership before my warranty ended, and all they did was change a spark plug. This is a huge issue for a car that is less than 3 years old.
Vehicle failed to start while parked at a retail store. Vehicle was towed to a Chevrolet Dealer. Diagnosis revealed a fault fuel pump control module. Dealer declared the part not under warranty. Owner paid $566 for repair. GM Bulletin PIP5719A shows Identical failures being reported on a variety of models with a variety of engines. The problem appears to have been corrected with the 2021 model year. Owner feels the faulty fuel pump control module should be under warranty longer than 24,000 miles. Owner seeks reimbursement from the manufacturer.
They finished oil in 2000 miles and doesn’t appear any warning
Vehicle had 3 warning go off while driving. Vehicle engine is shaking. It decelerate and I couldn’t go over 35. No power going up hill. Traction controls shut off, check engine, and SEC service came on. Now messages of braking system and emission from on star. Had a similar incident over thanksgiving and I was told I needed an oil change because there was low oil. My car was at 58% for oil change. Now I’m at 83% and it shouldn’t need oil. There have been multiple issues with lag time from pushing the gas to engaging. This vehicle has had more issue than any other Chevy I have owned. Transmission seals off the lot. This is not building confidence in safety at all.
We received a message on our in car display that said reduced engine power and the check engine light came on. We stopped, we raised the hood to investigate and there was oil all over the engine and engine compartment, as well as under the vehicle. The oil dipstick was out of its place by about 2”-2 1-2” That is where the oil came from. When I refilled the crankcase to replace the engine oil that was lost, it took about 3-3 1/2 quarts to refill (oil capacity is 4.5 quarts). When taken to the dealer for service, they said there was gasoline in the oil and that the engine oil needed to be changed. Once the oil was changed and the vehicle was test driven, the dealership said there was no gas in the oil, but gave no explanation as to what caused the oil dipstick to become raised from its normal position allowing the oil to escape. Oil and gas could cause a fire on board the vehicle. Oil could also get on the tires as well as the highway, causing a loss of traction and control of the vehicle, as well as other vehicles and drivers that ran into the oil/gas that fell from the vehicle to the road surface.
The contact owns a 2020 Chevrolet Equinox. The contact stated that as she slows to a stop and depresses the brake pedal the vehicle jerks and goes backward before coming to a full stop. The contact stated no warning light was illuminated. The vehicle had not been taken to a local dealer or mechanic and was not diagnosed or repaired. Additionally, the contact stated that there was a constant smell of gasoline vapor in the cabin which makes the contact dizzy. The vehicle was taken to a dealer who diagnosed that the failure could not be duplicated. The vehicle was not repaired. The manufacturer had been informed of the failure. The failure mileage was unknown.
The vehicle studders, stops, stalls, and or dies upon starting the car. It is due to lack of fuel to fuel rail. The trouble it produces is P129F nothing else. Even trying to prime the vehicles fuel pump following manufacturers steps for doing so does not work. The only way I have been able to get it to have fuel to the rails (reliably) is to push it and jump in and try to start it.
I started having issues with my car stalling, there was no acceleration and the car was shaking. When the car was stopped, there was also shaking. After the car would get going, the shaking would stop, but whenever I stopped the problem would persist. I have my car at the dealer right now for 4 days. They are telling me the motor seems to be consuming too much oil and that the motor is shot, they are accusing me of not keeping up with oil changes, which is not true, and that I am responsible for the cost of repairs. I did not have the oil changes done at the dealer, but at another local shop, but don't have all of the receipts, just one from the oil change done on 3/15/2021. Is there any way to check the on-star system or computer, to see that the maintenance was completed? The car sends alerts for all sorts of things, low tire pressure, low oil, low fuel, etc. I never received low oil messages. The dealer is refusing to request any computer records for the car. The car was leased is early 2020 and shouldn't be having these kinds of issues.
When we bought the 2020 equinox on january 20, 2020 the check engine light came on and they kept it 2 days diagnosing it and it said a fuel system problem and they told us that they contacted gm engineers who were looking into it and to go ahead and drive it with the light on till they got back with us. It has continued to stay on I had the code read again and it is a p2365 fuel pump a low flow/performance code. I do not like driving it with the light on, the dealership telling me to, not hearing anything back from them, the remote start will not work with the light on which is a main reason we bought it.
Pulling out of carwash.turning left in carwash lot. Car engine reved up, car lunged forward at high speed. Slammed on brake but brake pedal went right to the floor. Car then side swiped carwash vacuum system on passenger side scraping and denting both passenger side doors. Threw car into park and shut off engine to stop waited 5 minutes. Turned car back on put car in drive. Slowly moved and put brake on. Brakes worked. Drove 5 miles to get home. Now afraid to drive car.
The second day after purchasing my vehicle as I was driving down a city street, accelerating, the car started to fill up with gas fumes!
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