Chevrolet Equinox door locks problems

Filed Oct 20, 2026 · PA

Door handles retract, but often the motor goes out causing them to no longer stick out when trying to gain entry. This could heavily delay any rescue attempt.

Filed Oct 19, 2026 · Body · OH

Door handles fail to present, and have to be opened manually. This has happened to one handle, that I have had fixed (driver door) and is now happening to another (rear passenger door). While the door handles can be opened manually, it takes two hands to open, which would be difficult to do in an emergency. What's more, the door handle flips back quickly when opened manually, resulting in possible injury due to getting fingers caught.

Filed Oct 19, 2026 · Body · CA

The door handles are hidden/flush into the door when driving or locked. They pop out electronically when the car unlocked. However, my door handle is faulty and they do not pop out anymore. There is no way to grab the handle and open the door. This is a safety hazard. In a fire or other emergency, there is no immediate way to grab the door handle and open the door. From my dialogue with other Equinox EV car owners, many have the same defect. Over time, more and more of these door handles will malfunction. This should be made into an immediate and permanent recall.

Filed Feb 4, 2026 · Driver assistance, Electrical · NJ

Just after Thanksgiving, my vehicle displayed a “Service Emergency Calling” message. I brought it to the dealership and they documented the concern, referencing GM bulletin PIP6077B, but no repairs were performed. On December 30th, while parking, I shifted into reverse and the vehicle would not reverse and instead moved forward. A “Service Transmission” warning appeared and the vehicle was towed. The dealer cleared the codes and released the vehicle without performing any diagnostics. About two weeks later, when starting the vehicle after work, several warnings appeared, including “Service Safety Restraint System,” “Forward Collision System Unavailable,” and a rear-seat alert despite no passengers. While driving, lane keep assist, lane departure warning, and blind zone steering assist were not functioning. The next morning, the vehicle suffered a complete electrical failure. It would not start, the screens stayed off, and the doors would not lock or unlock. The vehicle was towed again. The dealer replaced the battery, claimed it had simply died, and attempted to return the vehicle to me. I refused because none of the prior warnings were diagnosed, and I was told the codes “erase when the battery is changed.” After I demanded full electrical and transmission diagnostics, including a parasitic draw test, the dealership informed me the vehicle was unsafe to drive. They stated the OnStar/telematics module was draining the battery and the replacement part was backordered with no estimated arrival date. I was told multiple customers are waiting for the same part, which means this is NOT an isolated event and needs way more attention than it's being given. This defect results in loss of essential safety systems and complete vehicle shutdown, creating a significant safety risk.

Filed Jan 7, 2026 · Suspension · NY

My 2025 Chevrolet Equinox (VIN: [XXX] ) was at Island Chevrolet from Thursday, June 26, 2025, through Monday, July 14, 2025, due to the transmission seizing. The vehicle was not even a year old at the time, as I purchased it in April 2025. Today, [XXX], my Equinox is at Freehold Buick because the OnStar hardware has failed. There is currently no estimated time of arrival for the replacement parts. The OnStar hardware controls critical vehicle functions, including diagnostics, automatic crash response, navigation, and remote commands such as remote start and door locking. A known issue with this OnStar failure is that the vehicle’s battery can drain as the system continuously attempts to reconnect. These types of major issues should not be occurring within the first year of ownership. At this time, there is still no date for when the OnStar hardware will be available. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Filed Jan 5, 2026 · Fuel system · TX · fire · 2 injuries

My wife and I were driving to Galveston on I-45 and were driving through La Marque when our car suddenly lost power. I started moving over to the outside lane and went to turn on the emergency lights. I realized the lights were already on. We heard a thump and thought that the serpentine belt had broken and that the engine would overheat, followed up by white smoke coming from the dash vents. My wife opened her window and leaned out the window while I tried to control the SUV without power. A truck pulled next to us and the passenger screamed that our car was on fire. I stepped on the brakes, but my foot went to the floor without effect. I hit the button for the emergency parking brake, but it didn't stop the car. I let the car slow down and then black smoke was coming from the vents. We were choking from breathing the smoke and I tried to open my window, but all electrical systems had quit working. The car finally slowed enough for me to shove the gear shift into park. My wife jumped out of the car and fell to the pavement, also hitting the concrete barrier on the side of the highway. My seat belt was stuck and I kept pushing the button and reached for my pocket knife to cut the belt when it released. At this point, flames were coming from the vents when I reached for the door handle and open the door. I fell out of the car onto the highway, rolling away. I was finally able to get up and saw several vehicles stopped behind us, but some were still driving through. I got away from the car and found my wife who was being helped by another man who stopped ahead of us. The car was on fire, mostly from the back, heavily in the left rear where the gas tank is. The car was completely burned and an unknown retired firefighter said all of the signs point to a defective fuel pump.

Filed Apr 2, 2025 · Electrical, Transmission · PA

Service Stabilitrak, Power Steering light, Check Engine light. Door locks lock and unlock continuously. Randomly has No acceleration, causes jolting at a low speed. Available for inspection asap. The code “UO101” comes up in a diagnostic test. Overall, the car basically shuts down while driving at no specific speed. Safety of myself and others is at risk because this can cause an accident resulting in being rear ended/collision with car and other vehicles as it randomly happens when driving. I took my car to the dealership on 3/5/25 and expressed this issue and they could not diagnose it as it was not physically happening after I dropped it off to them. They had the car for 4 days and couldn’t duplicate the issue. They gave back the car and told me there was no issue with the vehicle and it is continuing to happen again. They told me to get proof of the incident on video when it happens again. (I was able to get a video today 4/3/25) There is no warning before this event happens. It will go away and not happen for a few days and then the next day it is not drivable. I am concerned for the safety of myself and others and would like to find the cause of this once and for all. I’d like for the dealership to not send me away without a reason why this is happening or fixing my vehicle.

Filed Sep 10, 2024 · Body, Locks · 4,000 miles · AL

The contact owns a 2023 Gulf Stream Conquest built on a 2022 Chevrolet Express Chassis. The contact received notification of the federal safety agency Campaign Number: 23V231000 (Latches/Locks/Linkages, Structure); that was misplaced. The contact stated that the entry door latch had failed, and the door could only be locked or unlocked from the outside. The contact stated that he was physically disabled, and the failure required his wife to exit the RV through the front driver's side door to unlock or to lock the RV entry door. The RV was taken to the local dealer for the recall repair, but the dealer was unable to verify that the RV was covered under the recall. The RV was not diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure, but no assistance was provided. The failure mileage was approximately 4,000.

Filed Jul 4, 2024 · UT

Door locks they do not like to unlock lock, they will go halfway and get stuck and then I can’t get into my car

Filed Feb 18, 2024 · Electrical · NJ

As stated per Chevrolet of Flemington, “ Both rear door latches have actuators that are failing tested operation of rear door locks and found both rear door locks to be INOP preformed circuit checks and found to be ok. Found inside latches that the lock actuators have failed.” Basically, a few months back, the doors started to malfunction, and would either not lock, or not unlock. When I would put my car in drive and accelerate, the doors would not lock, which is a serious safety concern. When I tried to lock the doors, they would not lock, leaving the whole car accessible to stranger, and could have been stolen or hijacked by someone. The problem was confirmed by dealer and was fixed for $1500 dollars which is completely absurd as it is a safety hazard produced by their own car that is not even 5 years old. The vehicle was not inspected by the manufacturer or anyone else besides the dealership which eventually found and fixed the safety hazard. No, there were no warnings or other symptoms, and the problems first occurred back in October of 2023.