In april 2013 our service air bag light on the passenger side started coming on and off at varied times. There was no rhyme or reason for when it went on or off. Our dealer stated that if the service air bag light was off at the time of an accident, the air bags would not deploy (scared us into the repair).the car was just out of our extended warranty period of 4 yr 48000 miles. So we would need to pay for the repair. The repair was a connector module and total cost was 264.59 for the repair. After it was repaired I started finding all kinds of similar issues with chevy cars and trucks, including various years of the hhr. I contacted gm but they refused to cover this repair stating they knew of no issues regarding a service air bag light coming on and off. This was obvious a lie since it's all over the internet and chevy has recalled some cars and trucks for the same exact problem. I feel that we can't be sure if the air bag would work during a crash it is a safety issue and should be repaired at no cost. The cost of the repair for the actual work done is highway robbery - parts were 17.28 the rest of labor! Gm needs to take care of this issue and recall the cars - or at the least, repair for free when the issue arises.
2009 Chevrolet HHR electrical complaints
Page 3 of 6: complaints 41 to 70 of 151, newest first, as owners wrote them.
I have a 2009 chevy hhr was has 2 recalls on it. I called to make an appointment to get the recalls repaired on my car as soon as I received the first which was 06/09/2014. I was told the parts would have to be ordered and I would get a call when they came in. On tues 08/26/2014 I received a car in the mail that the parts were in and that I should call to make an appointment. I called [xxx] that same day, and got an appointment that thurs. 08/28/2014. We dropped the car off that weds. Night. I was never told how long the service would take . So I called on 08/28/2014 in the afternoon and was told it would not be ready until friday. Trying to get through to talk with a person at [xxx] takes anywhere from 20 to 30 minutes to talk with someone. I was never asked if I needed a loner car or anything. Friday 08/29/2014 we pick the car up around 7pm because that's when it was finished. On saturday 08/30/2014 we had to have the car towed back to [xxx] because the key was stuck in the brand new ignition and the car would not start. I did not receive a phone call once the car got there, and of course it was a holiday weekend so they were not going to be open that following monday 09/01/2014. I drove by [xxx] on sunday just to make sure it was there, and it was with the keys still stuck in the ignition. I called on tuesday 09/02/2014 to find out what the status was, I was told they were working on it. I happendto be in the neighborhood so I stopped by to check, it was still in the same spot never even looked at, I was told by mike the manager( who was very rude) that other people had appointment for today and that I would have to wait, I told him I should be a priority because my appointment was last week and the car should have been fixed right that time. He had the nerve to ask me did it work when you left here., im just getting my car back today 09/03/2014. Information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6).
Tl* the contact owns a 2009 chevrolet hhr. The contact received a recall notification for the federal safety agency campaign number: 14v153000 (steering, electrical system); however, the parts needed for the repair were unavailable. The manufacturer was notified. The contact had not experienced a failure.
2009 hhr. We have had so much trouble with is car, I don't have the space to tell you all the complaints. This is the latest happening; wife calls me from town, cant get out of the car, door wont open. Finally had to crawl over the console and exit on the passenger side. Quiet a feat for a 260 lb 72 year old lady. Now I read on the internet this is a ongoing problem for hhr going all the way back to 2007. One person said the dealer charged $450.00, because the whole door panel had to be replaced. Gm is certainly aware of the defective door locks and latches on the hhr. When some gets burned alive because they cant get out of the car gm cannot say the were not aware of the failures of the door latches because there are hundreds of complaints about the doors failing to open. This is just the latest problem we have with this car.,but right now this is the most important thing for me to register this complaint in case my wife is trapped in this car again and sustains injury.
Service air bag- this message comes up a lot when car is started. It is coming up more often now though. This vehicle has not been in an accident. I have seen on line that other gm vehicles are being recalled for this problem. Talked to my chevy dealer about this and he said that there is no recall and it is our issue. Our hhr has been recalled for ignition switch and a power steering issue so far. I feel that the service air bag light is just another gm problem. With this warning light on, I do not know if our air bags will deploy. Are our lives in jeopardy?
Window switches don't work for passage side on drivers door. Any time pushed it smells like they are burning. I was told that I would have to pay for the fix even though it was under warranty. It still isn't fixed we just don't use them. The back up lights never work and the dealer want to always say it a bad bulb. I replaced a bulb at the dealer in front them and they said it must of been a bad bulb. I've replaced at least 15 bulbs in 3 years. I also had to pay for airbag censors when they went bad and under warranty. Chevy doesn't keep their warranties and make up reasons why they don't have to cover the problems.
Tl* the contact owns a 2009 chevrolet hhr. The contact was unable to start the vehicle after numerous attempts. The vehicle was recently repaired according to the federal safety agency campaign number: 14v047000 (air bags, electrical system). The vehicle was not diagnosed or repaired. The manufacturer was not notified. The VIN and failure mileage were unavailable.
Tl* the contact owns a 2009 chevrolet hhr. The contact received a recall notice for the federal safety agency campaign number: 14v171000 (electrical system); however, the part needed for the repair was unavailable. The dealer did not know when the part would arrive. The manufacturer was not notified. The contact had not experienced a failure. Updated 9/12/14*cn the issue was resolved. Updated 09/23/14
Tl* the contact owns a 2009 chevrolet hhr. The contact received notification of the federal safety agency campaign number: 14v047000 ( air bags , electrical system ) however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. The VIN was not available.
I have been trying t o get my sons ignition switch recalled fixed on his hhr since june 4, 2014. The dealership and chevrolet customer assistance center both keep telling me the part will be coming. I was told six weeks. It has been longer than six weeks and they have no idea when I will get the part!
Went to leave from friend's house, vehicle would not start.called tow truck, but by the time ( 2 hrs ) I waited car started-up.cancelled tow truck. Next time while making turn, power steering stopped working. It has not worked since approx 05/21/14. Called the dealer to make appointment on 06/03/14. They give me the papers services. And they told me it will probably take between 6 weeks to 7 weeks for them to get the part.I been calling, still waiting for the parts. On another note, I told them about my condition. I have one arm the is very hard for me to drive with out power steering. I had surgery on my left arm. ( a survivor of sarcoma). For them maybe is nothing. I don't want them to feel sorry for me. I just want to fallow the rules, and the promises they make to me. [xxx] information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6).
I bought my hhr brand new. Within weeks of having it, the brakes had to be replaced due to warping. This has become an every six month routine now. The brakes don't always catch and can be scary when trying to slow down. I've barely avoided wrecks several times, and usually that involves steering towards a ditch.
Vehicle ran fine entire day(12-20-2013), I parked to shop with my wife at a local mall. When we were ready to leave the vehicle would turn over and then immediately shut off. This happened at least 10 times, my battery was beginning to drain so I stopped. My wife and I decided to continue our shopping and come back to vehicle later. Once again I started the vehicle and it immediately shut off. I had to call a towing service (aaa) to tow us to a local repair shop. The next day I was told the vehicle started fine and they could not find any problem. The mechanic did tell us that the vehicle had previous error codes from last night pointing to ignition and starter units, but they found no problems. I have received numerous recall notices from gm describing this very thing and have requested a full refund of my towing fees ($95.00 invoice#73066) and trying to set up my repair since the recall notices went out in april 2014. I have not heard anything since. Gm case # [xxx] operator (jim). Information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6)
Tl* the contact owns a 2009 chevrolet hhr. The contact stated that the vehicle was included in the federal safety agency campaign number: 14e021000 (electrical system). The contact stated that he had contacted the dealer and the manufacturer numerous times and were uncertain of when the parts would be available for the recall repairs. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repairs. The contact had not experienced a failure. The manufacturer was not notified of the issue.
Tl* the contact owns a 2009 chevrolet hhr. The contact received a recall notice for the federal safety agency campaign number 14e021000 (ignition switch). The contact stated that the ignition switch had been replaced three times prior to receiving the recall notification. In addition, one of the doors on the vehicle was unable to be opened. The contact had to open the window in order to open the door. The approximate failure mileage was 87,000.
Tl * the contact owns a 2009 chevrolet hhr. The contact received a recall notice for the federal safety agency campaign numbers: 14v047000 (air bag, electrical system) and 14v171000 (electrical system). The dealer stated that the parts for the repair were unavailable and would not arrive for several months. The manufacturer was not notified. The contact had not experienced a failure.
Tl* the contact owns a 2009 chevrolet hhr. The contact attempted to have the vehicle repaired under the federal safety agency campaign id number: 14v047000 (air bags, electrical system); however, the parts for the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time to perform the repair. The vehicle had not experienced a failure.
Turned the key and started my car and then I couldn't turn it off. I could take the key out but the vehicle would not shut off as the ignition switch appears to be stuck in the on position. Took it to gm dealer in salinas to ask about it but said could not assist me till wednesday, granted it was saturday so okay, but could not help me shut off the vehicle. Said it most likely would not be associated with the recall though it seems related.
Tl* the contact owns a 2009 chevrolet hhr. The contact received a notice for the federal safety agency campaign number: 14v171000 (electrical system). The contact stated that parts were not available for the recall and that he was concerned for his safety. The contact had not experienced a failure.
Tl* the contact owns a 2009 chevrolet hhr. The contact stated that the parts were not available for the federal safety agency campaign number: 14v171000 (electrical system). The contact stated that he was concerned for his safety since the parts were not available in order to do the repair. The manufacturer was made aware of the delay. The vehicle had not experience the failure.
Tl* the contact owns a 2009 chevrolet hhr. The contact stated that while traveling 50 MPH, the wheel wobbled. The contact also mentioned that the wipers failed to function and the vehicle stalled. The vehicle was taken to the dealer who stated that the ignition lock and rotors needed to be replaced. The manufacturer was made aware of the failure. The failure mileage was 31,000 and the current mileage was 90,000.
Tl* the contact owns a 2009 chevrolet hhr. The contact stated that the instrument panel lights would illuminate intermittently. Additionally, the contact was crashed into from the rear by another vehicle, causing the contact to crash into a guard rail. The contact was taken to a hospital for treatment of mild whiplash and bruising to the chest. The vehicle was previously serviced under the federal safety agency campaign numbers: 14v171000 (electrical system), 14v171000 (electrical system), and 14v047000 (air bags , electrical system) but did not prevent the failures from recurring. The manufacturer was not made aware of the failure. The vehicle was repaired. The failure mileage was 51,000.
After pulling the vehicle into a parking space, I attempted to switch the ignition to the off position. The switch would not move from the run position to the off position. However; it would move from the run position to the start position. This failure to rotate to the off position left the engine running. Key could not be removed from the ignition.
Tl* the contact owns a 2009 chevrolet hhr. The contact stated that the key was became stuck in the ignition and the vehicle failed to power off. The vehicle was not taken to a dealer. The manufacturer was made aware of the failure. The failure mileage was 104,000, and the current mileage was 105,000.
Tl* the contact owns a 2009 chevrolet hhr. The contact received notification of the federal safety agency campaign number 14v047000 (air bags , electrical system) and stated that the part needed to perform the repair was unavailable. The manufacturer was not notified of the delay. The contact had not experienced a failure. Rk
Tl* the contact owns a 2009 chevrolet hhr. The contact stated that the key would become stuck in the ignition and the vehicle could not be shut off. The vehicle was taken to an authorized dealer where it was diagnosed that the ignition module and the ignition switch needed to be replaced .the vehicle was not included in the federal safety agency campaign id numbers: 14v171000 (electrical system) or 14v047000 (electrical system). The VIN was not available. The manufacturer was notified of the failure. The approximate failure mileage was 54000.
My air bag service indicator light turns on intermittently. At least 5 times in the past year, no accidents, no problem seen with air bags by service dept at dealer. ???? .the safety lock on the drivers side controls for all passenger windows does not lock the window operation. Braking system problem in the past 6 months. Ive returned to the mechanic 4 times had my brake pads changed, rotors turned, rotors resurfaced , only to have the same problem.....steering wheel shuddering bad when applying the brake. The rotors overheat and warp, but I will drive only 2 blocks and it happens. Don't think that is enough to overheat the rotors.
Air bag needs service warning light came on intermittently over several months! Scan diagnosed a problem with a connector (part# 013580234) was defective. Cost to repair $231.01 06/14/2013
Tl* the contact owns a 2009 chevrolet hhr. The contact stated that while driving approximately 35 MPH, the vehicle stalled with the illumination of the check engine warning light. The vehicle was not able to be restarted and was towed to the contact's residence. The vehicle was not taken to a dealer for inspection or repairs. The manufacturer was not notified of the problem. The approximate failure mileage was 147,000.
I was driving the vehicle- 2009 chevrolet hhr and I attempted to park in an auto dealer parking lot when I was unable to turn the vehicle off! I could not turn the key and I could not get the key out of the ignition switch so the vehicle just continued running. I drove home and removed the main fuse which resulted in the vehicle shutting down.I had to have the vehicle towed to a chevrolet dealer where the switch and key were replaced at an expense of almost three hundred dollars. Prior to that problem and even now since the repairs were made I have to manipulate the key to start the vehicle. I certainly hope gm will honor this situation as I had previous nightmarish experience with them when I owned a 1999 malibu (remember the dexcool crisis) and after spending a considerable amount of money(over $2,000) in engine/intake/water pump.thermostat repairs the class action resulted in my getting a check for $21.00(that's twenty one). If this situation is resolved I would simply look forward to being reimbursed for the $291.00 I just spent and having the ignition system checked thoroughly for defects and/or potential danger. It is so shameful that these auto makers and dealers are so[xxx] dishonest. Information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6).
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