2011 Chevrolet HHR body problems

Filed Sep 10, 2020 · Body · 71,168 miles · AZ

The driver side door unexpected unlatched while backing out of the the driveway. The door closed and latched normally while stationary. While backing up then turning the wheel to the left out into the street, the driver door suddenly to swing open. The vehicle was stopped and closed the door again, the door shut and latched but wouldn't stay latched. The door latch and door strike don't look damaged, the door just won't stay latched.

Filed Aug 8, 2018 · Body · 114,000 miles · PA · 1 injury

On august 2 2018 I was driving. I had my oldest daughter in the back seat. We came to a stop sign and made a right turn. As I was turning the rear driver side door flew open and my daughter and her cell phone went flying out. She got scrapes and bruises but nothing major. Her cell phone screen smashed. I immediately pulled over thinking she just didn't shut the door all the way and tried to shut it. It wouldn't latch. I went to the closest gas station and tried getting the door to shut, as I was standing there slamming the door in the pouring rain, I noticed a lady trying to shut her door. Hers wouldn't shut either (she drives a chevy, not the same make) I went over to my mechanic and he told me the latch needed to be repaired. I called auto zone to see if they have the part for the car because I can not drive around with a rear door that will not shut. The lady I spoke to told me that it is a dealer part and that I would have to go through the dealer but in the meantime I can get a striker repair kit online. She told me that she also has a chevy and her doors won't stay shut. I called chevy and have been waiting to hear back from someone on what to do. This isn't a problem that we can see. It has to be an internal issue.

Filed Apr 7, 2017 · Body · 41,050 miles · AZ

I am filing this complaint, as a safty concern / hazard notice, associated with my 2011 chevrolet hhr. Please be advised that this vehicle was purchased new by me, and has never been involved in any traffic accidents. This complaint concerns the mechanical failure of the vehicles passenger side, front door latch. This is the second door latch failure ( different door ) which has occurred on the same vehicle, and happened on march 31, 2017, during a stop at a shopping center. Again, I attempted to firmly "close" the door, however, the door would not latch closed. My hhr has now been repaired with a new latch assembly. The failed front door latch has been returned to me, and I will store it, in the event that the federal safety agency would want it / need it, to perform a failure analysis. Please refer to the federal safety agency id number: 10790779 report, for details about failure # 1 ... Which was the drivers side, rear door latch. In conclusion ... I feel that the failure of this door latch could have possibly resulted in serious injury or death, if it had not been noticed while at the parking lot. Further investigation of my failed front and rear door latches should be given serious consideration.

Filed Mar 8, 2017 · Body · 80,300 miles · FL

Back drivers door will not latch.

Filed Feb 24, 2017 · Body, Electrical · CA

I problems with the fuse for the transmission/engine console and the engine cut off. Ignition issues where my key gets stuck always had to pull fuse for lights and disconnect battery cable. Airbag light always stayed on. Sensors is off, air conditioner does not work. Heater and air work whenever it wants to. Replace exhaust system

Filed Sep 16, 2016 · Body, Driver assistance · 20,000 miles · AZ

Tl* the contact owns a 2011 chevrolet hhr. The contact was experiencing multiple failures with the vehicle. The vehicle was previously repaired per a recall for the ignition switch; however, the repair was insufficient. At times, even with the key in the off position, the vehicle would not shut off. The battery would have to be disconnected to turn off the vehicle. The contact stated that the key did not remain in the ignition and he felt unsafe driving the vehicle. In addition, the driver side door handle was not working properly and was replaced twice by the dealer. The contact stated that the ESC (electronic stability control) indicator illuminated shortly after purchasing the vehicle. Each time the ESC indicator illuminated, the vehicle drastically reduced in speed. The dealer was notified of the failure. The vehicle was not diagnosed or repaired. The federal safety agency campaign number was unknown. The failure mileage was 20,000.

Filed Mar 29, 2016 · Body · 139,000 miles · FL

Tl* the contact owns a 2011 chevrolet hhr. The contact stated that the driver and passenger side interior door handles fractured in half. The vehicle was taken to the dealer where it was confirmed that the door handles fractured and needed to be replaced. The vehicle was repaired, but the failure recurred twice more. The manufacturer was notified. The failure mileage was 139,000.

Filed Dec 8, 2015 · Body · 41,000 miles · FL

Tl* the contact owns a 2011 chevrolet hhr. The contact stated that the front driver's side interior door handle fractured. The contact was able to exit the vehicle after accessing the exterior door handle. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 41,000.

Filed Nov 16, 2015 · Body · 34,821 miles · AZ

I am filing this complaint, as a safty concern / hazard notice, associated with my 2011 chevrolet hhr. Please be advised that this vehicle was purchased new by me, and has never been involved in any traffic accidents. This complaint concerns the mechanical failure of the vehicles drivers side, rear door latch. On november 12, 2015, after picking up my dog from the groomer, I placed her into her carrier, located behind the drivers seat. I closed the door, and proceeded to drive out of the parking lot. As I began to pull out, onto the roadway, I glanced at my outside rearview mirror, and noticed that the door had partially opened. I immediately stopped, thinking that I had possibly not closed the door securely, or that there was possibly something in the way that prevented the door from latching closed. Exiting the vehicle, I looked for anything that could have been in the way, but there was nothing. I attempted to firmly "close" the door, however, the door would not latch closed. I was able to drive the vehicle home while my wife held the door closed with our dog leash attached to it. After returning home, I was able to exercise and examine the door latch, and concluded that it in fact had "mechanically failed". The door latch would have to be removed and replaced. I contacted brad's collision center ( 22202 n. 19th ave., phoenix, az 85027 ), in the afternoon, to have the latch looked at, and confirm my conclusion that it had failed. The inspector agreed ( commenting that this failure was "very rare" ). At this point, I made arrangements for the latch removal and replacement, to be done on 11/13/15. The door latch was replaced. A copy of the repair order is included. The failed rear door latch was returned to me, and I will store it, in the event that the federal safety agency would want it / need it, to perform a failure analysis.

Filed Aug 12, 2015 · Body · 95,000 miles · OH

Tl* the contact owns a 2011 chevrolet hhr. Upon attempting to exit the vehicle, the door handle fractured on the front driver side. The vehicle was taken to an independent mechanic who replaced the door handle. The manufacturer was notified of the failure. The approximate failure mileage was 95,000.