My vehicle has 62,000 miles on it and has already had brakes replaced and a fuel pump which costed $789 dollars.
2002 Chevrolet Impala brakes complaints
Page 3 of 4: complaints 41 to 70 of 74, newest first, as owners wrote them.
2002 impala brakes pulsate while on a hill. *ts the consumer was told the rotors were warped and rusty.
Consumer brakes began to vibrate, brakes were cleaned and later replaced. *ts the dealer has resurfaced the rear rotors, replaced the front disc pads, replaced both rear rotors twice, cleaned rust off the rear rotors, cleaned the braking surface and cleaned the front rotor surfaces. The trunk handle came off in the trunk.
2002 impala developed a problem due to improper and unsafe brake pads and rotors.****no answer required***. *mr the brake pads and rotors have been replaced three times. The vehicle was taken tot eh dealer to have the original pads and rotors replaced under warranty. The consumer had another repair facility look at the brakes and they believed that the pads were to small and that the rotors were not heavy enough for the weight and size of the vehicle. The seconds set of pads and rotors also failed and at that time the dealer admitted that there was a problem with the size and weight of the rotors and pads. The consumer request reimbursement for the first brake job.
Dt: consumer has replaced the brake pads himself. First, the brakes were grabbing and then they started making noise. Consumer took the vehicle to the dealer, and after they heard the noise, they told him it was the brakes. Consumer took the vehicle himself and changed the brake pads, he kept the old ones and they were unbounded. Consumer called the manufacturer, and was told that they would cover the repair, but the dealer refused because consumer didn't have his service work done with them. Consumer was told that because of where he lives the brake pads malfunctioned faster. Consumer stated that there were approximately 36,000 miles on the brake pads.
Our 2002 chev impala is a vacation and long trip vehicle, very little city driving. At first we drove it very little, then the first winter we drove it and parked it in the garage till spring. The vehicle then gave us problems with shimmy and shaking along with noisy grinding when stopping. I took it to a dealer under warranty and they said it had warped rotors and then turned all 4 rotors down at 19755 miles. Then in june of 2005 I took it back in because of a constant grinding sound when backing up and the shimmy when braking was returning more everyday. The dealer then tells me that it is out of warranty and that it needs 4 new rotors because they are warped and pitted. This is a pep car from the company and I mistakenly thought that it was still under warranty till end of july. I was informed this is not true and that the repair will be $732. This vehicle has 30,335 miles on it and has had bad rotors and stopping since we started to drive it in 2002/03 winter and then parked it till spring of 2004. This I believe is a definite saftey hazard and according to the service advisor they see this problem on the impalas and the malibus alot. According to the advisor gm will not let them replace the rotors only turn them to specs. This I equate to getting open heart surgery and only using bandaids and tape to close the arteries and incisions. I am totally disgusted with the quality and service work done by general motors. Inferior parts and substandard materials seem to be the way to go at gm to get their required profits at customer expense. The advisor says that the rotors they found were the cheapest and manufactured in china. I don't think the chinese care much about providing americans consumers with a quality product. Gm is selling us out for their bottom line and we suffer as the end user who will be the injured party if the parts fail on the roads of america.
Experienced a pulsing in the braking of the car. Contacted the dealership, they inspected the brakes and rotors, said it would not be covered under warrantee. I returned to my shop (where I work) and they turned the rotors for me. This was last year. Now the pulsing is back. I am going to contact the dealership and inform them of the returning pulsation. See what they say, has anyone gotten the dealership to fix the problem???
Dt: about 12,000 miles when the consumer stepped on the brakes the car would shake and vibrate. The car was taken back to the dealer and the brakes were fixed. At 29,000 miles the problem started again, the car would shake and vibrate when brake pressure was applied. The consumer wasn't satisfied with the dealer so the consumer took the car to his own mechanic. The mechanic replaced the rotors and the pads. The friction material on the pad separated from the metal backing. The mechanic had never seen this in a vehicle before. The mileage is low and the car has been very well taken of. There is only an adult driver that uses the vehicle. *jb updated 11/16/2005.
2002 impala ls has a disc brake problem . Discs required resurfacing after 15000 miles. The problem returned after 5000 miles. The first resurfacing was done under new car warranty. Upon returning the second time I asked that the discs be replaced. Dealer refused, and said that the problem was now mine since even though he failed to fix the problem the warranty period was over. Since the problem occurred under warranty, and he failed to fix it, I refused to have the disc resurfaced again. This is a problem under the federal safety agency 10012633 called brake rotor allowable thickness after resurfacing. Dealer doesn't know or doesn't care. I complained to chevrolet, they sided with the dealer, and gave me a number 1-328237740, but no satisfaction. I believe this is a safety defect which chevrolet is ignoring.
Traction control off light came on . Also the ABS light came on.I turned the vehicle off. A short while later the lights came on again. I took the vehicle into matthew hargreaves chevrolet. 2000 e. 12 mile rd. P. O. 278, royal oak, mi 48068 phone 248‑398‑8800 fax 248‑398‑0867. They told me the left rear ABS speed sensor had an open circuit. So they had to replace the left rear wheel bearing hub assembly. The vehicle only had 39,020 miles, and was purchased on january 14, 2002.
The check engine and the ABS braking light appeared on the dashboard and remained on. Driver took vehicle to the dealer for inspection, but mechanic could not duplicate the problem. Driver informed the mechanic that this problem has happened on more than one occasion and had not been resolved.
At around 10000 miles, after braking at an intersection, heard a loud squealing sound coming from left front tire. Took car to dealership and they said the caliper had seized. They repaired the caliper, replaced the brake pad and turned both front rotors. Now at 47000 miles, again after pulling away from an intersection, with no previous indicators, I heard a horrible metal on metal grinding sound and vehicle was barely drivable to get off the road. Took the car back to dealership, and they said that the left inside brake pad was practically gone even though there was no noise from a wear indicator, and as a measure of "good faith" they would replace the caliper, but because the left rotor was damaged, I would need to again have both front rotors turned before new front pads could be installed. Dealer denies any responsibility or fault for not having replaced the defective left front rotor in the first place. I'm stuck with a $200 bill for new front brakes without any warning from a brake wear indicator, or any obvious pulling, shimmy or other normal indicators that new brake pads might be required.
While driving over a bump in the road a noise was heard. Dealer found that the rear brake rotors were corroded and rusted. The rear rotors were resurfaced and the rear brake shoes were replaced. *ak *tt
I have had brake rotor problems early, starting at about 8,000 miles, with my vehicle. We live out in the country (very little city driving) so this is a very premature failure of the rotors. I have replaced the brake pads and turned the rotors but have discovered(too late) that the brake rotors are made of an inexpensive metal that overheats and warps easily. The overheating then causes the brake pads to glaze and thus reduces braking ability. This appears to be common as two other impala owners I've spoke with also suffer with this problem. It is even noted by many other owners at www.impalahq.com. Currently my car is out of warranty and I am planning on replacing the brakes (again). This time I will purchase rotors on my own since the factory and dealer issued rotors are no good. I am not happy with gm products because brakes are the last place a manufacturer needs to cut costs.
Consumer states that when applying brakes steering wheel shimmies excessively, and hears a grinding noise. Dealer advised consumer that new brake pads and rotors were needed. Vehicle only has 26000 miles.
Consumer stated that while driving and without warning ABS failed. Dealer notified.
Vehicle rear brake rotor was pulsating. Nar 07/15/2003.*mr
Consumer states that while driving at any speed and no warning the brake rotors wea rout, causing extended stopping distance. Dealer notified.
The brakes on a 2002 gm impala caused rotor failure due to the inboard pad wearing to the rotor while the outboard wear indicators still had a dime's width before it would touch the rotor. The car had just 33,000 miles on those brakes. The dealership reported that 18,000 to 30,000 is normal. That is too soon for highway miles. The other issue is a gm tech reported that the inboard pads are thinner than the outboard pads on the performance models. I have sent a complaint to gm and have not gotten a response.
Driver's side (left) front brake caliper locking up & causing tremendous pad & rotor wear, currently in shop to be fixed for 3rd time. Other previous problems include faulty sensor reporting "low coolant" despite full, & front driver's power seat stuck in back position.
I wanted him to check my driver side back door because it wouldn't open very easily at times, and the window to that same door would not open at times. Also, my trunk wouldn't open when one would use the trunk release button at times. I also had him check my dimming headlights, my steering which had a jerk in it when I went around curves, clicking sound in engine and an over all check since my warranty is about to run out in 1,000 miles. Turn out-after leaving the dealer my air conditioner was humming like a helicopter, my brakes were horrible and grinding and the car feels like it has no get up and go power. I took my car to brake check after leaving because when the dealer did the overall check of my car they said I needed a front brake job. And they wanted to charge me over 200.00 dollars. The dealer told me it was not covered under my warranty. Well brake check took off all four tires and found that my problem was due to left and right caliper problems on the inboard side and left rear hard wear problems and wear on the outboard side. The caliper is engaging but not disengaging and caused my pads to wear out and my rotors are ate up. The pads are not worn evenly which is definitely a sign of caliper problems. Also, the dealer upon the overall inspection of my car said that my intake gaskets were ruined and leaking coolant. They said they replaced them, however I am afraid that there is further damage to my vehicle that they are not telling me, just like my brakes. Due to the fact that steve at lone star told me that it was caused due to lack of oils changes and gil said it was a problem with the gaskets being improperly seated from the factory or just a defect in the gasket. Well is this why my car has no get up anymore? My car also made a grinding sound when hitting bumps under the right front fender area that nothing was done about and my headlight problem they said was due to a faulty battery cable.
When the brakes were applied, the rear of the vehicle vibrated extremely hard.
When the brakes were applied, the rear of the vehicle vibrated extremely hard.
When the brakes were applied, the rear of the vehicle vibrated extremely hard.
When the brakes were applied, the rear of the vehicle vibrated extremely hard.
When trying to apply anti lock brakes brakes locked up, causing vehicle to skid, resulting in a collision/injuries. Dealer notified. Ts...
Consumer stated a malfunction in the anti lock brake system caused him to loose control of the vehicle, which resulted in extensive damage to the vehicle.
While driving at 45 MPH ABS brakes locked up and caused vehicle to skid uncontrollably, resulting in a collision. *yh.
Consumer state that the vehicle would vibrate when applied the brakes. Dealer was notified and replaces the front rotors and the pads on two separate occasions and the problem still reoccurring. Mr
The brake rotors continue to warp only after 4 to 6,000 miles (all four brakes). Nlm
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