Tl*the contact owns a 2002 chevrolet impala. While driving various speeds at night, the headlights dim. The contact has to play with the dimmer switch in order for the headlights to illuminate again. The failure has been occurring for two years and provides poor visibility while driving at night. The vehicle was taken to a chevrolet and a chrysler dealer and they wanted to charge approximately $600 for the repair. The vehicle is no longer under warranty; therefore, the dealer stated that they would make the repair at the contact's expense. He believes that general motors should pay for the repair due to the safety risk involved. The failure mileage was 45,000 and current mileage was 65,000. Updated 07/08/09 *bf the headlights went out when the dimmer was used. The dealer stated the multi-function switch was failing internally. Updated 07/08/09.
2002 Chevrolet Impala lights complaints
Page 3 of 5: complaints 41 to 70 of 125, newest first, as owners wrote them.
Tl*the contact owns a 2002 chevrolet impala. The contact stated that when she turns the ignition, it does not recognize the key. She has to wait 10-15 minutes to turn the ignition again before the vehicle starts normally. The failure has been occurring for approximately seven months. In addition, the headlights and instrument panel lights flicker while the vehicle is in motion. The security light also illuminates in the vehicle. The vehicle was taken to a private mechanic, who stated that the fuel pump needed to be repaired. The relay switches run through the fuel pump. Two new relay switches were installed at the contact's expense. The dealer stated that there were not enough complaints to issue a recall for this issue. The failure mileage was 115,000 and current mileage was 126,651.
Tl*the contact owns a 2002 chevrolet impala. The contact stated that the headlights fog up. The dealer charged $300 to remedy the issue, but the failure recurred. There were warning lights on the instrument panel that remained illuminated for a year; however, the warning light for the headlights remained dim. The current mileage was 45,000 and the failure mileage was unknown.
Head lights will go out when using the dimmer leaver. I have replace the dimmer switch two times on my 2002 chevy impala. Cost $450.00 each time.
Tl*the contact owns a 2002 chevrolet impala. While driving 55 MPH, the front headlights failed when the high beams were activated. The contact was able to restore the headlights by turning off the high beams. The contact called the dealer and was informed that the multi-function switch was possibly failing. The cost for repair would be $600. The contact called the manufacturer and was informed that no compensation would be provided because there were no current recalls. The contact was advised to have the vehicle inspected by the dealer. The failure mileage was 83,000 and current mileage was 84,000.
On march 19, 2008 I was driving to work at 5am and turning on my highbeams. A car was coming over the hill so I turned off my highbeams and my headlights turned off. In a panic I hit the brakes and ended up putting my car in the ditch. I was able to drive it out of the ditch but I was pretty shook up. After jiggling my dimmer switch I was able to get my headlights again. I took my car to the mechanic and he told me that it was the dimmer switch that needed replaced and it would cost $450. I found an after market one online and put it in myself for $350. I noticed my lights flickering before this event but thought nothing of it. Usually it was 1 or 2 times a week for two weeks when the switch finally went out completely. I would like this to be a recall on all dimmer switches due to the fact that I could have been involved in a serious or fatal accident. The headlights and instrument lights are the most important thing on a vehicle when traveling in the dark. In my case I was lucky not to have had this happen during bad road conditions.
I have a 2002 impala and the same problem as everyone else. My blinkers will randomly stop working. When I push the hazard lights on and off 3 or 4 times the blinkers start to work again.
Bought the car from a relative. Has had the problem the entire time I owned it. I was told to just never use the high beams. They don't stay on anyway. I recently spoke to a chevrolet mechanic that stated that almost all impalas that come in on trade have a defective headlight dimmer switch. $300-400 repair. I have no high beams. Switch has been bad entire time. But if every impala that comes into the dealership has this issue why is there no recall. I ask every impala owner to file a complaint. Especially since sometimes the lights just go out, which may cause an accident. Lets get this taken care of. Especially since gm knows of the problem and is doing nothing to address it. Also have the problem with the wipers going to the full up position when turning them off. Heard this is also a common problem.
Tl*the contact owns a 2002 chevrolet impala. While driving 75 MPH, the contact noticed that her head lamps dimmed periodically. The dealer inspected the vehicle and determined that the head light modular failed and could be repaired at the cost of $500. The manufacturer stated that no compensation would be provided because there were no recalls. The failure occurred without warning and the vehicle has not been repaired. The failure mileage was 57,200 and current mileage was 57,500.
2001-2002 chevy impala headlights stop working when changing from low beam to high beam at any time also burning wire smell on going problem with gm needs to be recalled gm wants $700 to fix .
I have a 2002 chevrolet impala ls. Bought used in 2005 had 72,000 miles. It now has 89,800 miles. Since I have had the vehicle I have had to replace the bcm module, rebuilt transmission, replace the PCM module, replace all four rotors along with brake pads all around, and now my left turn signal has stopped working intermittently. The right turn signal works fine. When the left turn signal is working the hazards work fine as well, but when the left isn't neither does the hazard lights. Along with the problem it disengages the traction control, which therefore disengages the cruise control. I read on a forum that replacing the hazard switch will fix this problem however not my case. I have been told to replace the turn signal module, but the part is 299.99 plus labor or the dealership told me they could troubleshoot the problem, but at astronomical labor charges. From all the forums I've read and my own problems the 2000-2002 impalas are nothing, but garbage! This will be my last american made car! Very very disappointed chevrolet customer.
Tl*the contact owns a 2002 chevrolet impala. While making a left turn at 10 MPH, the turn signal indicator failed to illuminate. The failure occurred intermittently when making either a left or right turn. The vehicle was taken to a local repair shop and they were unable to determine the cause of the failure. The manufacturer stated that the vehicle would have to be taken to the dealer for further inspection. The failure mileage was 69,000 and current mileage was 69,700.
Headlights turn completely off while driving - manipulating hi/low beam switch turns them back on.
When driving at night and using the "high beams," they go out after awhile. Nearly crashed until I could slow down enough to safely stop! By moving high/low beam lever, I was able to get headlights to come back on in the low beam position. In checking the federal safety agency web site, found this is a problem general motors is aware of but expects owners to pay for repair of poorly designed part.
Car would not start changed passlock and still will not start. Security light is on, radio is locked and the chevy dealership does not know what is wrong with it, they are guessing that is the bcm and the sdm but they cannot promise that it will work.
Multi-function switch failed on 2002 chevrolet impala causing a loss of high beam lights. The switch and the high beam bulbs had to be replaced for safety reasons.
2002 impala turn signals work at times and then don't work. I found that pressing the hazard switch several times did work but only for a short while until it happened again.
Tl*the contact owns a 2002 chevrolet impala. While traveling to jackson, fl., the contact was stopped by a police officer and was informed that her headlight was flickering. She took the vehicle to a local dealer in florida and they informed her that the entire headlight housing on both sides of the vehicle needed to be replaced. The vehicle is out of warranty; therefore, the repairs would cost $1,000. The contact could not provide the failure mileage; however, she noticed that the failure has worsened over the past three years. The current mileage was 63,000.
I have a 2002 chevy impala ls as of 05-16-08 the headlights blink on and off. On 05-18-08 they went completely out while driving at night. The following evening I only have high beam lights, no low beam. I can drive in low light or dark conditions. Local mechanic stated it was the multi switch on the steering column and the part was $300-$400 dollars. He stated that he has had many impala customers with the same issue and he stated that it should be a recall due to the safety issue.
Tl*the contact owns a 2002 chevrolet impala. Six months ago, while driving at any speed, the contact observed that the turn signal control mechanism failed. The turn signals do not work on a consistent basis and was a safety concern. While making a turn in traffic, the turn signals do not always work properly. The failure is an ongoing occurrence. The vehicle has not been repaired. The failure mileage was 62,000 and current mileage was 78,000.
Suddenly blinker lights would not work, if you move or use the hazard light switch the blinker lights will start to work, sometimes. You have to constantly jiggle or move the hazard light switch for the blinker lights to work.
Turning signal did not come on. This occurs randomly putting my life in danger in many occasions.
Tl*the contact owns a 2002 chevrolet impala. While driving various speeds at night, the exterior lighting of the vehicle would fail without warning. The lights would then spontaneously illuminate again. The dealer has not yet been notified and the vehicle has not been repaired. The contact researched the federal safety agency website and discovered numerous complaints regarding this failure. The failure and current mileages were 138,000. Updated 04/21/08 *cn updated 04/21/08
We have been having problems with our turn signals not working properly. Also the security light flashes and the radio says locked and the vehicle will not start. The only way we can get it started is to disconnect the battery and let the computer reboot.
2002 impala. Have a build up of water in both front headlights, this problem is on going for at least two years..very hard to see at night. High beams will not turn on with multi shifter and cruise control shuts off after a few minutes of use. Dealer states this is all normal. This last problems with cruise control is a new problem.
The head lights on my 2002 impala are getting water in them causing electrical and safety problems. Steam - moisture gather in the lights and we are not able to see the road. This ia a defect that is on every 2002-2003 impala I have seen, gm refuses to replace or even recognize the problem, they and the dealer I purchased from said its not considered a defect unless it is a recall, I was told until a major accident happens that they will not consider it a safety issue. I told them when the lights get hot the water in the head lights turn to steam fogging up the lights preventing me from seeing the road when driving at night, they (the dealership) said well you should drive only during the day. This is also causing other electrical problems with turn signals not working sometimes and hazards not working not to mention having to replace a bulb everytime it gets wet. This happens all the time when we wash our car or get into bad weather. I believe this should be a recall... Gm refuses to handle this problem until we have multiple fatal accidents around the country? Not smart there are alot of people on our streets and highways that are being put at risk.
About 9 months ago high beams would go out completely (no lights at all) until hit lever. Got worse until no headlights at all. Took to dealer and charged me $629.66 for a multi function switch. Advised gm of the federal safety agency peo6017 but their response was that gm would not cover due to age (2002) and mileage (107,200).
Tl*the contact owns a 2002 chevrolet impala. While driving approximately 70 MPH, the headlights turned off intermittently. The contact was able to turn the headlights back on initially, but now they will not illuminate until the next day. The dealer could not duplicate the failure. The current mileage was 107,000 and failure mileage was 105,000. Updated 020209 *bf the dealer determined that the multi-function switch failed. Updated 02/03/09.
In reading the federal safety agency action number : pe06017 - I want to report that I have the same problem with my 2002 chevrolet impala - the headlights fail without prediction.
2002 impala turn signals work intermittently. Very dangerous! Has been going on for 4-5 years. Out of warranty. Don't have money to repair.
VIN decoder
See the problems and recalls for an exact car
Buying a used 2002 Chevrolet Impala?
Check the exact car before you pay: accidents, salvage or flood titles, odometer readings and previous owners.
Check its history