Our 2003 impala ls @ 50k miles had a vibration when the brakes were applied that greatly increased with harder braking and also a steady vibration from the front end that increased as speed increased. My retired father in law brought the car to the dealer where we purchased the car, brian harris chevrolet in baton rouge, la and he felt that he was treated poorly by the service dept. We then took the car to all star chevrolet where we were treated professionally. They diagnosed the problems, front wheel bearings and warped rotors, but said that they could not repair it under warranty until it was approved by the warranty carrier, which could take several days. They said that rental car reimbursement would be made if warranty repair was approved. We paid a diagnostic fee and picked up our car and then took it to our local independent repair shop that we have dealt with for years and paid for the repair ourselves. They resurfaced the brake rotor and replaced the left front hub assembly. Now @ 80k miles we are experiencing the same warped rotor problems again.
2003 Chevrolet Impala suspension complaints
Page 2 of 2: complaints 11 to 14 of 14, newest first, as owners wrote them.
Dt*: the contact stated the first week after purchasing the vehicle, the tires starting making noises while driving at 35 MPH and the engine light illuminated. The vehicle was taken to local dealer who determined the vehicle was driven out of alignment causing tires to wear down. No repairs were made. The vehicle was taken to another dealer who determine all four tire should be replaced at a cost. The tires were not replaced because the contact did not want to pay for the replacement. The tires were rotated by the contact to remedy the problem. Updated 8/1/2006 -
While turning at any speed, consumer heard a knocking noise coming from the front end. Dealership was notified, but did not resolve the problem. *ak.....also, replaced intermediate steering shaft.
While driving, the consumer noticed there was too much play in the steering wheel. Also, the transmission was not working properly and the vehicle failed to accelerate. Dealer was notified of the problem. *ak the dealer attempted to repair the transmission, but the vehicle was still unable to merge into freeway traffic. The vehicle pulled hard to the left and would become uncontrollable. The tires were replaced, but the problem remained. *scc
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