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2004 Chevrolet Impala electrical problems

681 complaints (63% of all complaints for this car). Typical mileage when it fails: 68,656. 8 crashes reported.

owner complaints
681
of this car's complaints
63%
typical mileage
68,656
crashes
8
recalls
1

Which part fails

  • Instrument cluster/panel
    252
  • Ignition: anti-theft: control module
    10
  • Ignition: switch
    9
  • Ignition
    6
  • Ignition: module
    4
  • Wiring: fuses and circuit breakers
    1
  • Wiring
    1
  • Starter assembly
    1

At what mileage

Complaints by mileage at the time of the problem.

0k-25k
25k-50k
50k-75k
75k-100k
100k-125k
125k-150k
150k-175k
175k-200k
200k+

Chevrolet Impala electrical problems in other years

1993199520002005201020152020

Specific symptoms reported on the 2004 Chevrolet Impala electrical

Phrases found in the owners' own descriptions, so one complaint can mention several symptoms.

Fire or smoke 17Warning lights 13

Related recalls

Electrical system: ignitionReported July 3, 2014 · 5,877,718 vehicles affected
What is wrong
This defect can affect the safe operation of the airbag system. Until this recall is performed, customers should remove all items from their key rings, leaving only the ignition key. The key fob (if applicable), should also be removed from the key ring. General Motors LLC (GM) notified the agency on July 3, 2014, that they are recalling 5,877,718 model year 2000-2005 Chevrolet Impala and Monte Carlo, 1997-2003 Chevrolet Malibu, 2004-2005 Malibu Classic, 1999-2004 Oldsmobile Alero, 1998-2002 Oldsmobile Intrigue, 1999-2005 Pontiac Grand Am and 2004-2008 Pontiac Grand Prix vehicles. In these models, the weight on the key ring and/or road conditions or some other jarring event may cause the ignition switch to move out of the run position, turning off the engine.
Risk
If the key is not in the run position, the air bags may not deploy if the vehicle is involved in a crash, increasing the risk of injury.
Remedy
GM will notify owners, and dealers will install two key rings and an insert in the key slot or a cover over the key head on all ignition keys, free of charge. The recall began on September 9, 2014. GM's number for this recall is 14350.

Recall number 14V400000 · Recall details

What 2004 Chevrolet Impala owners say

Most recent owner complaints, unedited.

Filed Nov 29, 2025 · Acceleration, Electrical · TX

Cars acceleration causes me to be unable to pick up speed it decelerates up hills small or latg ramps cats constantly fly pass to avoid a multi car pile up it’s very dangerous!

Filed Sep 5, 2025 · Electrical, Engine · 71,000 miles · GA

The contact owns a 2004 Chevrolet Impala. The contact stated that while driving approximately 40 MPH, the vehicle suddenly decelerated to approximately 20 MPH, and the instrument panel went black. The contact stated that the vehicle lost power steering functionality, and then lost motive power and stalled. The contact was assisted by persons nearby to push the vehicle to the side of the road. The vehicle was towed to a mechanic, who was unable to determine the cause of the failure. The vehicle was towed to the dealer, but was not diagnosed. The vehicle was not repaired. The manufacturer was not informed of the failure. The failure mileage was approximately 71,000.

Filed Jul 31, 2024 · Electrical · FL

The contact owned a 2004 Chevrolet Impala. The contact received notification of the federal safety agency Campaign Number: 14V400000 (Electrical System) and would like to be removed from the recall distribution list. The local dealer and manufacturer were not contacted.

Filed Aug 5, 2020 · Electrical · 120,000 miles · FL

Tl* the contact owns a 2004 chevrolet impala. The contact received notification of the federal safety agency campaign number: 14v400000 (electrical system) however, the part to do the recall repair was not available. The contact stated that the vehicle failed to start-up on several occasions. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The vehicle was taken to dyer chevrolet fort pierce (4200 s. Us hwy 1, fort pierce, fl 34982) and the contact was informed that the part was not yet available and that she would receive a call when the parts became available. The vehicle was not repaired. The manufacturer was made aware of the issue and informed the contact the part was not available and provided a case number. The failure mileage was approximately 120,000. Vin tool confirms parts not available.

Filed Jan 24, 2020 · Airbags, Electrical · 145,436 miles · WA

Well the code was telling me to replace the ignition switch. The current one is rather loose and doesn't turn off all the way with out a little extra which has been causing other electrical issues. And now my steering wheel is leaning and pulling to the left out of nowhere. And these all happen sitting still or moving. Not so bad on the highway but city streets are hell

Filed Sep 10, 2019 · Electrical · 179,583 miles · TN

I own a 2004 chevy impala 3.8l with approx 179,000 milew.my complaint is in relation to the passlock iii system and the overwhelming amount of "no start" complaints from all the different models of gm car owners across the board with this faulty anti-theft system. I live right smack in the heart of the south in a very small town in tennessee and keep in mind, it is really hot and humidity is ridiculous this time of year. I picked up my daughter at a friends house after work, about 5:25 pm last thurday, 9/5/19, and my car died as I'm driving down the road, like the engine jus shut off for no reason at all , I had filled my tank a few days prior and knew that was not the problem. My first thought was to put in neutral before losing much speed and tried to crank several times before hitting my flashers because there were a few cars behind me on a 2 lane road with very little shoulder room to pull over off road. I popped the good to see if I could see or maybe even smell anything that may have caused this problem. I'm making sure my battery cables aren't loose, no fluids leaking or spewing and luckily a state trooper was passing thru and stopped to see if I needed help and turned his lights on so traffic would know there were problems and could slowly go around. To my surprise, after explaining what happened, he said he had this problem before with his daughters car, 2002 impala, and told me to try the 10 minute reset procedure and sure enough, after that 10 minute reset, she fired right home and was able to get home, home had he not come along and already known bout this faulty system prior, my daughter and I would have been stuck for some time on the side of a 2 lane highway in the early september humidity most likely waiting for a tow. Upon researching after, found gm are aware of this problem and should have to fix it, been neglected long enough! Thank you!

Filed Sep 25, 2018 · Electrical, Engine · 143,000 miles · MS

Power steering hard and trying to run hiit changed water pump.

Filed Sep 22, 2017 · Electrical · MI

Tl* the contact owns a 2004 chevrolet impala. At various times, the ignition failed to start without warning. The contact attempted to turn the ignition switch for almost an hour. In addition, the contact had difficulty inserting the key in the ignition. The contact also stated that the ignition switch position would be turned or the vehicle would stall without warning. The vehicle was taken to the local dealer (feldman chevrolet of novi, 42355 grand river ave, novi, mi, 48375) where it was diagnosed that the ignition switch failed and needed to be replaced. The vehicle was not included in the federal safety agency campaign number: 14v400000 (electrical system). The contact stated that the key pad was previously replaced. The failure mileage was unknown.

Filed Aug 23, 2017 · Electrical · 168,000 miles · ME

I called chevrolet customer service about a recall on the car. I explained the problem with the ignition switch and I were told it was covered under the recall #14v400000 electrical system: ignition. They had it towed to a chevrolet service place to be fixed. I received a call that the problem was not covered under the recall and I was responsible for all charges of the work done on the vehicle. A key was made under the recall and the ignition key lock cylinder was not replaced. I paid the bill and had it towed back. The man that delivered it put the key in the ignition and it would not come out or turn. I do not feel I should be responsible for charges and they needed to change the ignition key lock cylinder. The car was in the driveway and when a person went to start the car the key would not turn and would not come out of the ignition switch. Resulting in the vehicle couldn't be started. I feel this whole recall was handled improperly and I should not have had to be responsible for charges. The frustration of how it was handled I feel they needed to be more professional about the way they handled this recall before they towed the vehicle to a service place and then make me responsible for charges of work done on the vehicle and towing vehicle back not fixed.

Filed Aug 2, 2017 · Electrical · 140,000 miles · TX

Tl* the contact owns a 2004 chevrolet impala. The contact stated that while driving at an unknown speed, the ignition key became stuck in the vehicle. The vehicle was towed to five star chevrolet of carrollton, texas located at 1735 south interstate 35 east carrollton, texas, 75006. The dealer stated that there was nothing that could be done and that the contact would have to pay for the repair. The contact stated that the vehicle was repaired under the federal safety agency campaign number: 14v400000 (electrical system) by the dealer prior to the failure. The manufacturer was not made aware of the failure. The failure mileage was approximately 140,000.

Questions about the 2004 Chevrolet Impala electrical

Does the 2004 Chevrolet Impala have electrical problems?

Owners have filed 681 complaints about the electrical of the 2004 Chevrolet Impala, 63% of all its complaints, more than any other problem.

At what mileage do 2004 Chevrolet Impala electrical problems start?

The typical (median) mileage in owner complaints is 68,656 miles.

Was there a recall on the 2004 Chevrolet Impala electrical?

Yes, 1 recall: 14V400000. Check your VIN to see if your car still needs the free repair.

What year does the Chevrolet Impala have the most electrical problems?

The Chevrolet Impala model years with the most electrical complaints are 2004 (681 complaints), 2005 (331 complaints) and 2002 (305 complaints).

Other 2004 Chevrolet Impala problems

Lights 108Engine 107Brakes 89Steering 63Transmission 47Acceleration 41Fuel system 37Airbags 31Driver assistance 25Body 18Visibility 14Suspension 10Wheels 10Tires 5Seat belts 4Locks 3Seats 2

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