We purchased our 2004 impala new in may of 2004. There are currently 56,000 miles on it. The speedometer acts crazily and we also have the noise and vibration the steering column. The dealership says the steering shaft will cost at least $100 and a new instrument cluster $300. That doesn't include the cost of labor and state sales tax! These defects need to be addressed . I am almost fearful to let my wife drive this car. After reading all these complaints, I can't believe the government is failing the american consumer trying to buy american products. No wonder the foreign car companies are eating detroit's lunch!
2004 Chevrolet Impala steering complaints
Page 3 of 3: complaints 41 to 63 of 63, newest first, as owners wrote them.
After purchasing vehicle took it back to have steering checked because it did not feel or sound right when doing a braking and turning steering wheel combination. Mentioned the federal safety agency recall of 2004 impala. Was told did not involve ss. On this occasion was unable to stop the vehicle, unable to steer properly, could not control vehicle. It spiraled and hit a bus stop/pole.
Steering rack failure. Causing steering wheel to lock up.
We had just bought a 04 chevy impala ls it has 54,000 on it. The intermediate steering shaft is bad. We are thinking that it a manufacture defect not to mention that the speedometer is not working properly either.
Tl*the contact owns a 2004 chevrolet impala. While driving approximately 8 MPH, the contact heard a loud knocking noise coming from the steering column. She also noticed that the ABS and traction warning lights were illuminated on the instrument panel. She took the vehicle to the dealer and they replaced the ABS and steering column. Two weeks later, while driving 60 MPH, the contact felt excessive vibration coming from the steering column. She filed a complaint with the manufacturer. The failure mileage was 29,901 and current mileage was 32,000.
Tl*the contact owns a 2004 chevrolet impala. When driving over speed bumps at various speeds, the contact heard a loud vibration and clucking noise in the steering column. She took the vehicle to the dealer and they replaced the outer hubs, tie rods, and intermediate shafts. However, the noise and vibrations still occur when driving over variations in the road. The dealer was unable to determine the cause of the failure. The contact filed a complaint with the manufacturer. The failure mileage was 53,592 and current mileage was 74,472.
2004 chevy impala with steering failure. Customer states that the vehicle would not stop, so she had to hit a curb, when the car was restarted she drove about another mile and the failure occurred again. *kb the problem was determined to be a speed sensor for the electric power assist in the steering column. The consumer also stated the engine would misfire. The dealer replaced the camshaft position sensor.
While driving the car feels as if the transmission is failing, every turn you hear knocking and bumping, recently was told that the rack and pinion needs to replaced the car has only 60,000 miles. I have had it for 2 years and I have had several proplems. My AC works however only the passenger side of the heating unit works. The knock soud occurred immediately after purchase the dealer ship sad nothing was wrong with the car. I have a friend with the same vehicle and had the same issue with the knock and bumping fortunaely there car was totalled and they were not injuried at least they are no longer resonsible for this lemon.
We bought an impala chevrolet 2004 new in 2004. There were a few problems with it. Instrument panel cluster -and speedometer gauge did not work and noises came from the instrument panel. Steering gear popped/clanking noise heard and sensed from front end. Also, seemed like something was wrong with the transmission because it did not change gears correctly, and it kind of bumped when accelerating, appeared as if engine did not want to accelerate. There was a delayed start, may be necessary to hold key in start several seconds until starting or turning back and trying again. Sometimes key locked in and won't turn. Took to dealer, but it did not do it for them. *ak on the steering gear the steering intermediate shaft was replaced on 11/19/05. Again the noise was back and on 07/17/07 the steering intermediate shaft was lubricated. On other issues repairs are to costly. Do not feel secure on vehicle these problems have been going on for the past two years.
Tl* -the contact complained about the steering column coupler. Gmc has known for years that this part was poorly designed, but failed to cover maintenance/replacement on it. The solution was to charge $165 + to grease the coupler at the contact''s expense. Gm c was fully aware of a problem, and did not bring it to the contact's attention, and then charged the contact to fix it temporarily.
My 2004 impala ss has had a chronic problem with brakes and steering. The car now has 64,000 miles on it, and is again experiencing issues with noises in the steering when turning, stopping and starting. The front end just feels loose. This was an issue corrected when the car was under warranty around 35,000 miles. The problem went away, but has returned some 30,000 miles later. Also, had to have the brake rotors turned around 25,000 miles. Today, the car is having its left wheel bearing replaced.
Vehicle with 34943 miles has clicking feeling in steering wheel when turning. Dealer repacked intermediate steering shaft to fix problem.
Clunking noise in front end steering , went to dealer was told I would have to replace steering part that was beginning to seize , I think that this is a real safety issue seeing that if the steering seized I would be unable to steer the car.
2004 chevy impala has a clunk noise in steering column when turning.
Used vehicle purchase - clunk in steering upon turning - but not all the time. Concerned this is a safety issue. What if steering goes out?
When turning the steering wheel there is a clucking sound coming from the front end> it sounds like something is loose. Took it to the chevy del. And was told that they know about the problem that all impalas make this noise after so many miles. They said they would have to replace the steering shaft. This car has 50,000 miles and they tell me they steering shaft need to be replaced. This tells me they have a problem with their parts and they know there is a problem and they do not want to fix it. Now steering shafts seem to me to be a very important part of the car and that if it fails someone is going to ge hurt. So does this make it a safety problem?
When turning left or right there is a clicking sound coming from the turn in the steering. During the turn it feels as though there is a break in the steering line. It seems as if it were a chain I would say its missing about 4 links. I took it in for this problem about 6 months ago and it was resolved for a while. I was told the steering column needed tightening. Here it is doing the same thing for the last 2 months. Now I notice the braking is not stopping in the manner it should. I have nearly rearended a few people in the last 2 months or continued just past the stop line at an intersection.
Front end- about one week after purchasing vehicle from a dealership, the front end felt like it was going to fall in. The wheels feel like they were going to roll off, there's a clicking noise when steering wheel is turned. Feels like the front end is going to fold in. Told intermediate shaft 100% safe to drive and still waiting for part for about a month now. When did problem first get reported to chevy? When are consumers going to be made aware? After purchasing vehicle to find they have a problem?
Odometer 1120 miles - chevrolet impala ls - purchased new in june, 2004. Situation: as I was exiting the lie via the woodhaven blvd off ramp going westbound, I was going the recommended speed limit (20 miles per hour). As I was following the curve of the road, the steering wheel suddenly jerked to the left, directing the car towards the roadside curb. In turning the steering wheel to the right to correct, there was a lot of resistance and it was hard to turn. The front left wheel hit the curb. The car moved off the curb in the direction to the right. The car felt like it was grinding metal and slowed down considerably. Damage: my inspection of the car revealed that the front drivers side wheel was pushed back in its frame towards the rear of the car. The rim of the wheel was scratched and small chunks of the tire were ripped off. The back drivers side tire appeared to be scraped as well. I am unsure of body or frame damage. Repair: bumper cover, lt fender, lt apron panel, engine cradle - pull & align steering gear & linkage, lt rocker molding. Replaced: lt front liner, lt front & rear alloy wheels, lt front tire, lt front lower control arm bushing, lt axle assembly 3.8 liter, lt strut soft ride, lt outer tie rod, lt inner tie rod pillars - rocker & floor, corrosion protection. Old part availability - no. Jb
Recall o4v-287.*mr the vehicle the consumer rented had steering problem which resulted in a crash. Later the consumer found out about a recall on the vehicle.
Owner had to replace the rack and pinion steering , also, owner had replaced a set of brake pads and also had to replace the fuel tank due to a tank failure. Vehicle was purchased brand new and has 13,000 miles yet it has been one problem after another and the manufacturer is not doing anything to assist the consumer. Please provide further details.
While accelerating/coasting steering pulled to the right/left. Dealership was notified, but did not resolve the problem.
There are no things that lead up to the the steering problem. The problem is with car that has 3018 miles on it I should have no problems. The steering clicks when turned to the left and right. Dealer will get me a rental car if the car warrenty work is more then 2 hours or car needs to be kept overnight.
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