Tl* the contact owns a 2007 chevrolet impala. The contact stated that the rear tires were replaced three times within the last year due to excessive tread wear and blowouts. The vehicle was taken to an authorized dealer where the rear suspension was realigned and the struts were replaced, but the repairs did not remedy the failure. The contact was also informed that there was an arm kit that could be installed on the vehicle to remedy the failure. The manufacturer was made aware of the situation and the contact was informed that the arm kit would not remedy the failure. Additional repairs were not performed. The failure mileage was 57,059 and the current mileage was unknown.
2007 Chevrolet Impala suspension complaints
Page 3 of 4: complaints 41 to 70 of 85, newest first, as owners wrote them.
This complaint is about my 2007 chevy impala. On 3/31/10 I was on the highway coming back from florida when my rear tire started loosing air. I immediately got off the highway and found a tire repair shop in barnesville ga. They looked at my back tires and both were worn on the inside as though my rear end was out of alignment. I had to get 2 new tires for the back. The original tires had 37,000 miles on them. Cost of the new tires were $296.23. Then when I got back home I took it to the chevy dealer where they said I needed a 4 wheel alignment at a cost of $89.95. I recently read in the paper that this problem may have been caused by a defective spindle rod that the dealer should have known about.
My 2007 impala tires wore out prematurely. I noticed the tires starting to wear out on the inside at about 6,000 miles and had the tires aligned and rotated. The tires continued to wear out on the inside. I brought this to the attention of luck chevrolet at about 32,000 miles and they said gm would not cover this repair under the warranty. However they did say there was a problem and a kit could be installed to correct. I replaced the tires and had goodyear install the camber kit to correct the problem. I spent $800 for new tires wheel alignment and the camber kit.
I had a company car, 2007 impala that was wearing the tires unevenly. I went through several sets of tires as a result of this problem. I thought that the tire dealership was not doing a good job however just noticed that there is lawsuit stating there was a problem with the spindles. My father, now owns the vehicle. And want to bring this to the federal safety agency attention as well as to be notified of a recall as my father is now driving the vehicle.
Tl* the contact owns a 2007 chevrolet impala. The contact stated that the rear passenger side tire continuously wore prematurely. The contact had several alignments performed on the vehicle within two years. In addition, when driving in snowy weather, the contact was unable to travel above 35 MPH or the rear end of the vehicle would fish tail. Neither the dealer nor the manufacturer was notified of the failure. The current mileage was 109,000 and the approximate failure mileage was 35,000. The VIN was unavailable.
Tl* the contact owns a 2007 chevrolet impala. The vehicle was taken for routine mechanic when the contact was informed that the rear tires were worn from the inside. The contact stated that the tired were recently replaced and only traveled approximately 7,000 miles on the tires. The contact believed the failure as caused by faulty suspension rods. The tires were replaced. The contact called the dealer regarding the rear suspension and they advised that there were no recalls related to the failure. The failure mileage was 52,000.
Vehicle performed poorly over 35 MPH on highway with the rear of the vehicle swaying excessively during snowy or wet conditions. The tires on the back of the vehicle wore prematurely on the inside . I purchased four sets of new back tires in a span of 4 months and had to have two alignments done at separate times because the first didn't initially fix the problem. It came to a point that I was frightened to drive my vehicle during snowy or wet conditions in fear of causing a major accident. I have spent roughly $700 on this issue and believe it could have been resolved if gm would have addressed the consumer's vehicle problem initially.
2007 impala has bad rear end alignment, new tires bought in january 2011, already showing uneven wear on rear tires only. The damage is on the inner part of the rear tires. I should not have to pay out of my pocket for the rear cam kit to be installed to fix the problem.
Vehicle performed poorly over 35 MPH on highway with the rear of the vehicle swaying excessively. The tires on the back of the vehicle wore prematurely. I had a dealership look at the vehicle and there was no damage to vehicle suspension. I had to have an alignment and new tires put on the vehicle. I complained to general motors but they were only reimbursing police vehicles for premature rear tire wear.
2007 chevy impala exhibits severe wear on two inches of interior rear tires due to factory error.(difficult to see unless you do a visual inspection) both rear tires exposed steel belts with one blowing out at 62 MPH. I would have died if on a two lane highway as car was out of control. Chevy and g.m. Are aware of this problem described in program bulletin 08032 and will only repair "police" vehicles. Regular impalas use identical defective parts. My tires were professionally rotated and balanced at 3840,5724,7822,8087 miles driven and blew out at 33,062 michelin "x" tires rated 65,000 mile-my other car had same tires lasted 80,000mi.). Rear spindle rods part numbers10329689 (2) and 10329691 (2) need to be replaced as noted on bulletin 08032 by g.m and they sell a complete kit to correct their mistake.this is a $600 to $700 repair plus new tires g.m. Will not replace anything stating this only applies to police vehicles. But all part numbers are the same on police and regular impalas. Please use all of your resources to complain about this deadly problem. Write to your congressmen, state reps. And any one else that will get the message out and try to help save a life. If you see what these tires look like, you will be devastated and glad to be alive. There are hundreds of comments about this unsafe condition on the internet. Dealers will not help in any way. This is gm's ultimate disregard for public safety. I have been in law enforcement for more than 30 years,millions of miles driven, no accidents, police cases at 140 miles per hour. Never a blowout or have seen such a severe unsafe tire/alignment condition. Also a note from the georgia assoc. Of chiefs of police dated 23 june 2008 warning members of this deadly defect can be found online (google) please check your tires immediately as your family is at risk. Many reports I've read say an alignment won't do, the parts upgrade kits must be installed or condition will persist, tires will wear quickly.
Car is almost undrivable in cold weather climates snow and ice,alignment is so far off due to suspension component problems described by gm in a tsb,rear of car wants to come around,all over the road,scary to drive,tires are worn out on inside edges after 19k of driving,we purchased with 8890k,gm says nothing wrong tsb only pertains to police versions,a crock of s--t,somebody will lose their life in these death traps,looking at over $1100.00 to repair replace tires and components with alignment on a car with 19k,should have gone out of business,unsafe car to drive.
I had my transmission repaired when the technician realized my brand new tires were worn to the cords on the inside. They said it was the shocks and struts . When they called to get the warranty to cover the problem the warranty inspector said it wasn't the problem. The problem was an alignment problem that required holes to be drilled and a bolt be put in. This is something that gm knows about because they have a kit but the warranty considers this an update not a problem. I have to repair this problem and replace new tires. I want to know why gm isn't recalling the car to put these bolts in.
During the recent snow storm, I discovered that my vehicle constantly skidded and the rear of the vehicle swayed back and forth when going over ice or snow at a speed as low as 15 MPH. Due to this problem, I was almost involved in more than one traffic accidents. I just purchased the vehicle 3 months ago and now feel very unsafe driving it. I did some research and discovered that there are many people out there that experienced the same problem. Since this is so unsafe, this vehicle should be recalled and the problem corrected. How can I get this problem fixed? I hate to have to go through the trouble of selling the vehicle due to a manufacturer's defect.
2007 chevrolet impala ltz wears rear tires on the inside of the tire and can cause tire failure. The car tends to skid side ways on wet pavement because of the lack of tire contact with pavement.
Tl* the contact owns a 2007 chevrolet impala. The contact stated that the vehicle was taken to the dealer twice for concerns with the front suspension. The dealers were unable to locate of duplicate the failure. Late while the contact was driving 65 MPH, the contact crashed into another vehicle that was driving alongside him. The front passenger tire and suspension components fractured from the vehicle, causing the vehicle to go airborne and land on the fractured parts. The contact and a passenger were injured and transported to the hospital via ambulance. A police report was available. The vehicle was towed to an auto center and was destroyed. The manufacturer was not notified of the failure. The failure mileage was 45,000.
First snow storm I drove this car in, the cars rear end slides all over the road. I have driven in snow all my life and this was the scariest vehicle I have ever drove in slick weather. I changed the tires believing this was the problem only to see that the rear tires are both wearing on the inside. After having this car for over a year the rear end feels like it slides back and forth and is at its worst in rain and especially snow. I see there are many complaints of this kind for this car. The rear end sliding around and the inner tires on the rear end wearing out quickly. I really like everything else about this car and I have a truck that I drive during bad weather. I would hope that chevrolet would do something to fix this problem. I will sell or trade the car before I will ever drive it in snow and I cannot afford to keep tires on the rear end.
2007 chevy impala - rear suspension problem results in dangerous stability issues in ice, snow, and rain. The rear end of the car slides around making it difficult to stay on the road and in my lane. Also results in uneven and fast tire wear. Gm has admitted there is an issue (bulletin 08032), but will only apply to government cars.
Gm 2007 chevrolet impala lt2 - goodyear integrity tires vehicle manufacturing detect causes tire cupping, uneven tire wear and premature tire wear out. Possible tire failure while driving if not detected. Tires rated for 50,000 miles failed at 28,000. 30 june 2007 - 205 miles: purchased new gm 2007 chevrolet impala lt2 - goodyear integrity tires 05 feb 2008 - 7,094 miles: dealer rotated tires - all tires tread greater than 8/32. 26 dec 2008 - 14,449 miles: dealer rotated tires - all tires tread greater than 8/32. 15 jun 2009- 18,106 miles: dealer rotated tires - all tires tread greater than 8/32. 25 may 2010 - 23,812 miles: dealer rotated tires - all tires tread greater than 6/32. 01 dec 2010 - 28,517 miles: lube shop rotated tires - all tires badly cupped on inside tread. Tires worn out and unsafe, must be replaced asap.steel belts will start to show. All tires tread less than 2/32. 23 dec 2010 - 28,788 miles: dealer - after escalation to service manager. Rear strut bolt hole requires elongation to allow proper wheel alignment. Under warranty, elongated rear strut bolt hole, replaced with 4 new tires, complete 4 wheel alignment.
The 2007 chevrolet impala is an extremely unsafe automobile in wet or snow/ice conditions, even sand or salt; this car is the worst handling automobile possibly ever designed by gm. The impala's rear end slides left or right with only a minimal amount of debris,water, or snow on the road. This is not just a little slip now and again, it is uncontrollable and an extreme safety hazard. Every person that has had any dealings with this type of car will tell you the same thing. Ask any mechanic, dealership, tire sales rep, and most of all, a 2007 chevy impala owner and all will attest to the poor design of this car. My wife and I will not, or should say cannot, drive this car when there is any sign of rain or snow in the forecast. Something must be done about this car. Not only is there a handling problem, but tire wear is almost unbelievable. The alignment specifications are at such extremes that tires are ruined in 10,000 miles or less. When looking at the car from the rear, the impala's wheels tilt in to the point it looks as though they could collapse inward under the car. I have had the dealership and two different alignment shops check the alignment and all say the same; the car is within specs and to be extra careful as that the handling of these cars are unsafe. What gives? Does it take a fatality to occur before gm will do anything about this design flaw? Please look into this matter, lives depend on it. Anyone, and I mean anyone, who drives this car cannot deny there is something seriously wrong the 2007 chevrolet impala. A final note, it was brought to my attention that all police cars of this type were recalled for this very problem, is that indeed the case? If so, what about my family's safety and every other family that owns one of these cars? Do we not deserve the same protection?
I recently noticed that my 2007 chevy impala is very dangerous in inclement weather. Tonight I almost died! While I was traveling on the interstate the car swerved out of control consistently for at least 10 miles. Semis were surrounding me as my car was going out of control. After reading similar complaints I've realized that this may be a manufacturing issue and not the tires that I recently put on. I was literally scared to death. How can the us government allow this issue to go unchecked. Hey why don't we just bail out some more us auto companies like gm so they can keep making pos cars.
Had clunk noise coming from rear suspension when going over even the smallest bump or crack in the road. Took back to dealer and they found the cross members of the chassis - bolts had worked loose. They tightened them. No more noise so far.
Front and rear abnormal tire wear brought on by improper wheel alignment from the manufacturer. At 22000 miles a vibration could be felt at speeds above 20 MPH. I took the car in for a check ar a local tire dealer. The tech called me out to the car while it was on a lift. He showed me the tires, all four were worn beyond use. The inner two tread lines were completely worn off, I felt the tire in the worn area and it felt like a balloon. The tech commented I was fortunate to have made it to the shop. He was surprised the had not blown up while driving. Later he told me that the car did not have eccentric bolts in the suspension and that he would have to replace the non adjustable bolts in the suspension along with 4 new tires. While I was waiting in the lobby I decided to check on the progress, when I noticed an 2008 impala on another rack, I looked at the tires and saw the same problem I had. Over 600.00 dollars I was on my way home. I contacted the chevy dealer on to get a gaf from the service dept. Okay so I suck kt up, dump the car and not buy chevys again. This was my 4th new chevy from the same dealer, never again. I'm buying german or japanese.
I've had to replace rear tires every 23,000 miles. Took car to chevy dealer and he told me that the holes for the struts would have to be elongated and modified with a camber kit at my expense or else the rear alignment would not be according to specs. I paid for front and rear alignment,chevy will not pay for this unless its a police car. It is a factory defect, there are a lot of the same model year chevrolets with the same problem.
I have a 07 chevy impala ss. I replaced the tires sept 28, 2009, had them rotated at a gm dealer in jan 10 when I got an oil change. My husband was doing some brake work 2 weeks ago and noticed my tires were completely bald on the inside edges. After researching the issue, my car has a manufacturers defect (tsb # 08032) and gm engineers created a camber fix kit for the issue but gm will only pay for repairs if the car is coded as a "police vehicle". I was on hold for over an hour in an hour an a half conversation with chevy customer service this week. They told me they would document it but basically sorry for your luck. I asked for a manager and after a 3 minute conversation she hung up on me saying she would note my case as "dissatisfied" but there was nothing else they would do. She said all I could do was contact the federal safety agency and place a complaint. I don't believe gm is standing behind their product as their new tv ad eludes when they know there is a problem, fix it for their fleet customers, but refuse to help the average citizen. From reviewing the complaint site many others have had the same issue with their impala. Gm won't help the average citizen fix this manufacturers defect unless a recall is issued; these were the words of the customer care rep I spoke with. Please review all the complaints on this issue, request gm provide their company stats on the fleet vehicles they've fixed, and issue a recall for this issue. This should have been covered as my car is under full warranty at this time but they look at this issue as an alignment issue not a rear suspension issue (which is what it is) to get themselves out of paying for their mistakes.
2007 chevrolet impala. Premature tire wear*cw the consumer also has another complaint with a different vehicle. Odi # 10334853. Updated 06/04/10.*jb the consumer is requesting an inspection of the vehicle. He would like the struts and front end to be inspected. Updated 08/12/10
I purchised this car in april of '08 and it has been failing since I bought it. There is a vibration while riding in the car that makes your body bounce. The dealer states they don't feel it, but I have cronic back pain from it. I have had it at the dealer several times and no fix. I took it to an alinement shop they told me that the stuts were set out from the factory so the tires don't hit the grond flat like they should. The problem causes my tires to slip out of balance constantly making the vibration worse. My windshield and dash both make craking noises now from all the vibration in the car. It makes for a very uncomfortable ride. I am on my 3rd set of tires at 28.300. The brakes don't work properly, the dealer has turned the rotors twice for warping. Now they are grooved and they tell me that "it's normal" and I don't have the normal stoping power I should. The power stering squiels, but they can't hear it. The front end has a banging noise when going over bumps,"they don't hear",but I can feel it in the floor board when it happens. The car is sluggish when excelerating,"no problem found". The fuel econemy has decreased as well. While on an incline the car roles backward like a standard,"it's normal" I have never had a car do that without the trany being bad. When stoped at a light the trany takes a couple of seconds to reengage for take off. Tps repeated problems not working poperly. The cars handling is very poor in the rain,snow,or ice. The muffler system has a leak as well.
There is a rear suspension alignment issue on this vehicle. The rear wheels are kicked-out causing inner wear on the tires after minimal mileage. I was forced to replace all four tires (because they had been rotated) after only 25k miles.
I am having excessive wear on the inside of both rear tires. I have replaced my rear tires twice in less than 5 months. Both of my rear tires blew out at the same time on 2/24/10 while I was driving on the highway. There has been a recall on the police vehicles for the same issue which turns out to be alignment issues. I am fearful for my safety in this car along with the expenses being incurred due to a poor quality product.
Tl*the contact owns a 2007 chevy impala. He stated that when snow and ice are on the road the rear end of the vehicle would slide "very dangerously". While driving at speeds of less than 30 MPH, the rear end of the vehicle would swing outward whenever he would drive over a sheet of ice, snow or during inclement weather conditions. The dealer stated that the tires needed to be aligned and rotated. No repairs were made to date. The failure and current mileages were under 104,000.
Car is terrible on ice,very unsafe under any adverse conditions.
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