Driving the impala ss on winter roads in indiana has become a challenge with this car. Any ice or snow on the road will only allow you to drive 45 MPH at the max and then the rear of the car starts to swerve back and forth as if the tires are fighting one and another for control. Contacted the local chevy dealer and was told by the service department that it is a tire problem with the good year eagle rs-a p235/50 r 18 and they have had a lot of complaints on no traction with these tires. Service rep stated the tires needed to be taken off and new tires put on. Not covered by the warranty. Called good year customer service told them the problem and they schedule an appointment for me. Took it to the authorized good year dealer and they called back and said the tires have half their tread left and no problems with the tires. He stated that the tire is to wide for driving in the winter time and basically floats on the ice and snow and would suggest only diving the car in the summer months. So here is the dilemma, the manufacture knows that they have had a lot of complaints with the tires (which are the original tires that are sold with the car. The tire manufacture states the tire is to wide for driving on snow or ice and I need to park it into summer gets here and if so if I drive the car in the winter, I have been warned that it is too dangerous to drive.
2008 Chevrolet Impala suspension complaints
Page 5 of 5: complaints 101 to 117 of 117, newest first, as owners wrote them.
2008 chevrolet impala is very unstable on snow or ice covered roads. The rear end tends to swerve back and forth when it encounters even the slightest amount of ice or snow. I have over thirty years driving in michigan winters and I have never had a car so unstable in these conditions. I have a 2002 chevy venture and a 97 bonneville that I drove in the same conditions (same road and time for comparison) and they both felt solid even at higher speeds. I have noticed similar complaints in internet forums. I had the tires inspected by a tire dealer and he said that the tires are original equipment and that they had adequate tread. This should be investigated.
I purchased my 2008 impala with 28k miles in march 2009-certified used. I had to replace the tires within the first 6 months of ownership ( I was told that gm uses cheap tires. From the outside the tread was fine and it appeared to be in good shape but when it was on the lift the told me they all had metal showing. I paid this car off and gave it to my son in april 2010- he has since changed all 4 tires back tires 3 times. We had them rotated and aligned twice, that is when it was discovered that the tires had worn on the inside again. There is no way to know unless it is on a lift. My son took the impala to the dealer service yesterday and purchased his 2 tires- it was agreed by service manager that if we took the car there and bought tires from universal that he would put them on, do an alignment and most important install the camber bolt kit at no extra charge. This was also told to chevy by (the service manager) when they called him. I didn't go with my son to pick up the car- I did however pay the $350 which was the price agreed imagine my complete anger when I found out last night the camber bolt kit was not installed and all that was done 2 new tires and an alignment! I could have done that down the street for less money. I expect gm to do a recall and fix this suspension issues- we have replaced tires 3 times in the last 6 months and aligned 2 times. What kind of nonsense is it to tell my son he doesn't need the kit? After so many complaints of the same issue\gm issued a tsb #08032 for police impalas that are on the same platform and suspension, but never extended that to the public. Seems to me that the rear suspension has an severe defect that can cause tire blowout without warning. No tires should wear like that with less than 17,000 miles without a rear suspension and alignment problem that needs to be recalled for repair and replacement of the parts and tires. Does someone have to die due a defect on the car itself? This has to be fixed for everyone.
The chevy impala seems to be a fine vehicle in for normal, everyday driving. In emergency situations, though, it's handling becomes very unpredictable. I had a car pull out in front of me yesterday, causing me to brake hard. The antilock brakes seemed to work fine, however, the rear end of the car slewed out into another lane even though there was no lockup of the wheels - the car should have tracked straight - I was traveling in a straight ahead manner. This is not the first time I've had the car react in this manner. I did a little research on the car's handling - I noted consumer report's understated summary of the car having "unsettled" handling.
Tl* the contact owns a 2008 chevrolet impala. The contact noticed the sidewalls on all four tires were wearing prematurely. The dealer advised there was a design flaw within the struts which was causing the tires to wear prematurely. The rear tires were wearing more rapidly that the front tires. The dealer advised the parts needed to make repairs were not available and would need to be ordered. The contact was awaiting the arrival of the parts needed to make repairs. The failure mileage was 27,000 and the current mileage was 28,000.
Severe inner surface tire wear on rear wheels of 2007-2008 chevrolet impala vehicles. Technical service bulletin 08032 is on file with general motors, acknowledging the problem, but willing only to pay for necessary repairs to police vehicles, when in fact the flaw exists with all 2007-2008 impala vehicles. We purchased the car as a demo model in 2009 and were not made aware of the problem. We believe the dealer was honest, and also not aware of the problem at the time. We believe this to be a safety issue as well, since handling on wet roads is effected due to the fact the rear tires are contacting the road surface only on 1-2" of the inside surface of the tires.
Had to replace rear driver's tire at 17,000 miles due to wear down to the metal. Took the vehicle into the dealer to check wheel alignment and found the rear so misaligned that the adjustment struts had to be elongated. Spoke with gm customer service rep and was told this was not a warranty issue.
I own a 2008 chevy impala which I had new tires installed. I also had an alignment done. At my first tire rotation (6000 miles) I was told of excessive wear on the inside of the rear tires. The wear is very obvious. The tires are a 60,000 mile tire(uniroyal) after contacting the place that aligned my wheels.(ase certified) they did some investigating during which they found gm recalled "police package) vehicles with VIN#s falling in a specified range. Which my car also falls in this range. They had defective spindle rods in them, however as a consumer and not a "police" vehicle gm tells me I am responsible for having the proper work done to have my car fixed. Upon searching myself I have found numerous "consumer" complaints regarding premature tire wear on these vehicles. I see this as a considerable safety concern that the manufacturer should be held accountable for regardless of whether it is a civilian or police vehicle.
On 2008 chevy impala, the insides of all four tires were worn to the cord. The tires had been rotated regularly. The car was returned to the dealer who claimed the tires had not been rotated and that he had never heard of any defect.. We printed information from this website showing that this problem had been reported several times. The dealer still denied any defect even though one of the workers said he had replaced tires with the same problem.
I purchased 2008 chevy impala with 22000 miles on it at norman frede in clear lake/houston area. After 6months they suggested tire rotation was needed and due after rotation I noticed car shaking between 20 to 30mph and above 65mph I took it in and it was aligned and I was charged 2months later still shaking was realigned at no charge but before that I had a nail in one of back tires and I had it repaired by a tire shop and they were shocked to see my 4 tires were worn and they showed me, I was so upset I took car in again and theysaid because I had 36,000 miles on it was the reason. Well I took it in again and they told me strut needed to be repaired that's why my tires were all worn and wanted to charge me $150 to repair strut and $400 plus for tires and I said "no" why should I have to pay I hadn't even had the car for a year and this was happening, I was upset and left but before I left they realigned it again and in my service ticket they did not even mention the strut repair. I tried to contact the service manager by email and the general manager, I returned the serv mgr call twice but kept missing her and the gen mgr never called or emailed me. I feel that this is a certified car and I should not have to drive like this or pay for any repairs. Please what can I do.
2008 chevy impala was shipped from the factory unaligned causing premature tire wear. There may be a camber related issue causing premature wear on the inner edge of the rear tires. Problems start at about 10,000 miles. I replaced the rear tires twice in one year.
Tl* the contact owns a 2008 chevrolet impala. When driving between 35-40 MPH or in inclement weather, it is difficult to steer the vehicle. The vehicle was taken to dealer for inspection. The technician could not identify the cause of the failure, nor provide a remedy. The current and failure mileages were unknown. The vehicle identification number was unavailable. Updated 12/30/09 *bf the consumer stated since the repairs were done, the vehicle tracks properly on ice. The alignment was out and rear camber and toe was out of specs. Updated 12/31/09.
Started having issues with my 2008 chevy impala with what I thought was a tire balance problem. Did required tire rotation as recommended at 6000, 10,000 and then again at 13,500. Dealer said tires may be out of round and suggested road force balancing at 16,500 miles. This did not change the issue, so went to goodyear dealer and found out that the inside 2 inches of all four tires were wearing excessively with the rear two less that 2/32 inches of tread left. Goodyear shot the alignment and showed that the alignment was way off and tires could not be warranted with an alignment issue. Took back to chevy dealer to inform them of the alignment issue. They said alignment was not warranted after 7,500 miles and also would not replace the 4 tires. I did get the dealer to gratuitously do a 4 wheel alignment that also showed the camber and toe, especially in the rear was "out of tolerance and exceeded cross-tolerance" on their machine as well. The camber could not be adjusted without extra work (elongating the bolt holes or a chamber alignment kit). Contacted gm complaint line for resolution to no avail, saying I had to prove that there is a defect on the vehicle. This is an inherent safety problem with 2007 and 2008 impalas that has fostered numerous complaint to you including 5 already this year. Gm issued a tsb #08032 for police impalas that are on the same platform and suspension, but never extended that to the public. Seems to me that the rear suspension has an severe defect that can cause tire blowout without warning. No tires should wear like that with less than 17,000 miles without a rear suspension and alignment problem that needs to be recalled for repair and replacement of the parts and tires. I saw at least 12 complaints in the first 24 pages of 2007 impala complaints to the odi. Please investigate this problem before someone is seriously injured or killed as a result of this continuing impala issue.
During any damp, wet or snowy roadway conditions, my 2008 chevy impala ss handles dangerously poor. This occurs even if the car is put into neutral driving down the road. The rear-end keeps wanting to go sideways. I took it to a chevy/gm certified dealer and they said that there was no problem with it.
My 08 impala ss has been going through tires excessively. I replaced the back tires almost 4 months ago and new tires are needed again. The rear tires are wearing on the insides of the tires. I brought this to the attention of my local gm dealer who "assured" me that nothing is wrong with the rear suspension and that I need to rotate the tires every 6000 miles that was what was wrong that I wasn't following the owners manual. So I thought it really was my fault so I spent the $500 to buy two new tires and now almost 4 months later the same thing is happening. I have only put about 6000 miles on the new tires and the cords are already showing on the insides of the rear tires.
I got this 2008 impala in nov.2007. It has a vibration that starts about 37mph through 47mph. And at 75mph it is worst. The dealer rebalanced the tires, I went back and the tires were rebalanced again. Service manager told me that they all have this vibration. I called chevrolet motor division,talked to 3 different people,the last person said they were not going to change the tires,and it was normal of that car. This is not normal for any car. This car 2,300 miles on it. I want this fixed,and I'm stuck with it.
Gm issued a letter to 2007 and 2008 impala police vehicle owners concerning a condition that leads to rear wheel misalignment, resulting in excessive wear to the inboard side of the tires. My 2008 impala ss is exhibits the same problem, but gm will only fix police vehicles. My complaint is that the problem effects more that just the police vehicles because the rear suspensions and setups are identical. Gm should fix any impala experience the alignment issues because they were never right to begin with.
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